54 Client Relations jobs in Doha
Sales Executive
Doha, Doha
Fairmont Makkah Clock Royal Tower
Posted 17 days ago
Job Viewed
Job Description
Company Description
BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
**Job Description**:
Scope and Objectives
You are responsible to contributes to the operational and financial aspects of the restaurant operation. You have to offer support to the Restaurant General Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards. It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the outlet in the absence of the Restaurant General Manager and be pro-active, creative and results driven.
Food & Beverage Mission Statement
Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Our Motto
Gracious with people, ruthless with standards and hungry for more.
Grooming
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Personal Attributes
- Motivator & role model
- Positive attitude and well spoken
- Result driven
- Displays initiative
- Commitment to professional values
- Team creator
- Customer / people oriented
- Creative / open-minded
Key Deliverables and Responsibilities
- Ensure correct grooming standards are followed at all times
- Responsible for the smooth operation of the outlet
- Follow the Care Programme at all times
- Follow up on all financials, LQA, Forbes and TrustYou targets
- Is aware of the daily, monthly and yearly financial targets
- Actively and actively contributes towards the achievement of financial targets
- All issues and negative guest feedback need to be properly reported on Glitch system
- Following up on opening and closing checklists
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Handle financial procedures according to guidelines set by the finance department
- Responsible for linking all facets of service, cuisine and entertainment
- Assume the responsibility of daily operations
- Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
- Assist daily briefings for all staff prior to commencement of shift
- Ensure all appropriate equipment is on hand for each service period
- Assist the Restaurant General Manager on trainings, grooming check and selection of casual labour (if needed)
- Should be creative, confident and prepared to think outside of the box
- Following the personal development plan set by the direct supervisor
- Ensure the operational inventory is always accounted for and in immaculate condition
- Ensure the outlet is maintained at the highest levels
- Create opportunities for upselling products
- Develop the direct team to strive for excellence
- Inspires heartists to create a flow of new and 'improved' ideas
- Follow Hotel Evacuation Policy in case of an Emergency
- Ensure awareness and delivers the optimum levels of service and guest satisfaction
- Establish and maintain effective communication across all divisions
- Lead by example through a passionate, hands on approach
- Assist with collecting information for the monthly P&L review
Additional Information
The hotel reserves the right to revise all job descriptions from time to ti
BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
**Job Description**:
Scope and Objectives
You are responsible to contributes to the operational and financial aspects of the restaurant operation. You have to offer support to the Restaurant General Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards. It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the outlet in the absence of the Restaurant General Manager and be pro-active, creative and results driven.
Food & Beverage Mission Statement
Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Our Motto
Gracious with people, ruthless with standards and hungry for more.
Grooming
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Personal Attributes
- Motivator & role model
- Positive attitude and well spoken
- Result driven
- Displays initiative
- Commitment to professional values
- Team creator
- Customer / people oriented
- Creative / open-minded
Key Deliverables and Responsibilities
- Ensure correct grooming standards are followed at all times
- Responsible for the smooth operation of the outlet
- Follow the Care Programme at all times
- Follow up on all financials, LQA, Forbes and TrustYou targets
- Is aware of the daily, monthly and yearly financial targets
- Actively and actively contributes towards the achievement of financial targets
- All issues and negative guest feedback need to be properly reported on Glitch system
- Following up on opening and closing checklists
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Handle financial procedures according to guidelines set by the finance department
- Responsible for linking all facets of service, cuisine and entertainment
- Assume the responsibility of daily operations
- Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
- Assist daily briefings for all staff prior to commencement of shift
- Ensure all appropriate equipment is on hand for each service period
- Assist the Restaurant General Manager on trainings, grooming check and selection of casual labour (if needed)
- Should be creative, confident and prepared to think outside of the box
- Following the personal development plan set by the direct supervisor
- Ensure the operational inventory is always accounted for and in immaculate condition
- Ensure the outlet is maintained at the highest levels
- Create opportunities for upselling products
- Develop the direct team to strive for excellence
- Inspires heartists to create a flow of new and 'improved' ideas
- Follow Hotel Evacuation Policy in case of an Emergency
- Ensure awareness and delivers the optimum levels of service and guest satisfaction
- Establish and maintain effective communication across all divisions
- Lead by example through a passionate, hands on approach
- Assist with collecting information for the monthly P&L review
Additional Information
The hotel reserves the right to revise all job descriptions from time to ti
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Executive
Doha, Doha
Arabnews
Posted 2 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Executive
Doha, Doha
Al Abdulghani Motors
Posted 9 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
Desired Candidate Profile
- Female candidate only.
- Bilingual - English and Arabic.
- Previous experience in automotive services, especially tinting, PPF installation, and underbody coating.
- Quality customer service skills.
- Experience in sales and upselling services.
- Strong in follow-up and coordination with both customers and internal teams.
Employment Type
- Full Time
Company Industry
- Automotive
- Auto Accessories
Department / Functional Area
- Maintenance
- Operations
Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Customer Service Executive Jobs also searchedPO Box 1321 Ras Al Khaimah, UAE, Doha, Qatar
This advertiser has chosen not to accept applicants from your region.
2
CUSTOMER SERVICE REPRESENTATIVE
Doha, Doha
KILONEWTONS
Posted 19 days ago
Job Viewed
Job Description
Position: Customer Service Representative
Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website:
Job Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we'd love to hear from you!
Key Responsibilities
Send your updated CV to with the subject line: "Customer Service Representative - Your Name " .
Visit our careers page:
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
wp_code id="1"
Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website:
Job Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we'd love to hear from you!
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
Send your updated CV to with the subject line: "Customer Service Representative - Your Name " .
Visit our careers page:
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
wp_code id="1"
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Executive
Doha, Doha
Aamotors
Posted 21 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Advisor
Doha, Doha
Commercial Bank
Posted 23 days ago
Job Viewed
Job Description
Job Summary
Customer Service Advisor is a primary point of contact for clients at Branches & Premium Banking Hubs. The duties responsibilities include; (i) addressing customers' transaction needs at point of contact, (ii) act as digital concierge and help educate clients on the usage of mobile functionality, (iii) providing prompt & holistic solutions to client complaints independently, (iv) Identifying client's product needs, offer basic products (deposits, cards, PL & insurance) and refer for high value transactions (Investments, Mortgages) To Specialists. Key responsibility of the role is to deliver delightful client experiences at all interaction stages and customer touch points.
Key Accountabilities
- Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
- Build sustainable relationships and trust with customer through open and engaged communication model
- Well presented in terms of manners, dress, turnout and client attitude.
- Identify and assess client needs holistically at point of contact & deliver delightful experiences
- Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
- Generate sales leads at point of contact based on assessment of client needs.
- Provide accurate, valid and complete information by using the right tools & process
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Tracking customer experiences across online and offline channels.
- Collaborating with other Retail teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities.
- Performing product tests, evaluating after-sales and support services, and facilitating improvements.
- Documenting processes and logging technical issues, as well as customer compliments and complaints
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Developing feedback surveys
- Scheduling in-person and video meetings with customers & prospects as and when needed.
- Thinking of ways to show appreciation for loyal clients and improving overall brand experience
Education
Bachelor's Degree, in Business-related major
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Doha, Doha
AL KHEBRA DRIVING ACADEMY
Posted 26 days ago
Job Viewed
Job Description
- Welcoming of all customers with a wide smile
- Ensure that all the customers data are keyed in correctly in the Academy Management System.
- Ensure that the information received from the customer is accurate before payment is processed.
- Ensure the company reputation is good by providing good customer service.
- Maintains customer records by updating customer information.
Desired Candidate Profile
2-3 years' experience in customer service.
Must have a valid QID with NOC valid solving.
Excellent organizational and reporting skills.
Must be locally available in Qatar.
Must have valid QID with NOC.
Immediate joiners are highly preferred.
Employment Type
- Full Time
Company Industry
- Education
- Training
- Teaching
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Customer Service Representative Jobs also searched
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Client relations Jobs in Doha !
6
Customer Service Agent
Doha, Doha
Management Solutions International MSI
Posted 1 day ago
Job Viewed
Job Description
Guest Assistance:
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Advisor
Doha, Doha
Commercial Bank
Posted 1 day ago
Job Viewed
Job Description
Job Summary
The Customer Service Advisor is the primary point of contact for clients at Branches & Premium Banking Hubs. Responsibilities include addressing customers’ transaction needs, acting as a digital concierge, educating clients on mobile functionality, providing prompt and holistic solutions to complaints independently, identifying client product needs, offering basic products (deposits, cards, PL & insurance), and referring high-value transactions (Investments, Mortgages) to specialists. The key role is to deliver delightful client experiences at all interaction stages and customer touchpoints.
Key Accountabilities
Manage and digitize incoming banking transaction traffic at branches and premium hubs.
Build sustainable relationships and trust with customers through open and engaged communication.
Maintain a professional appearance in manners, dress, and attitude.
Identify and assess client needs holistically at the point of contact and deliver delightful experiences.
Collect customer feedback on products and new releases, prepare reports, and collaborate with product teams to deliver desired solutions.
Generate sales leads based on client needs assessment.
Provide accurate and complete information using the right tools and processes.
Meet personal and team sales targets and call handling quotas.
Handle customer complaints, provide solutions, and follow up for resolution.
Follow communication procedures, guidelines, and policies.
Track customer experiences across online and offline channels.
Collaborate with other retail teams to enhance customer service and brand awareness.
Align customer experience strategies with marketing initiatives and inform customers about new features.
Perform product tests, evaluate after-sales support, and facilitate improvements.
Document processes, log technical issues, and record customer compliments and complaints.
Identify customer needs proactively to maintain positive experiences.
Develop feedback surveys.
Schedule in-person and video meetings with customers and prospects as needed.
Show appreciation for loyal clients and improve overall brand experience.
Qualifications And Experience
Bachelor's degree.
Required Experience
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Fluent in English; Arabic is desirable.
Proven customer support or client service experience.
Track record of exceeding quotas.
Strong client contact and listening skills.
Customer-oriented with adaptability to different characters.
Excellent communication and presentation skills.
#J-18808-Ljbffr
The Customer Service Advisor is the primary point of contact for clients at Branches & Premium Banking Hubs. Responsibilities include addressing customers’ transaction needs, acting as a digital concierge, educating clients on mobile functionality, providing prompt and holistic solutions to complaints independently, identifying client product needs, offering basic products (deposits, cards, PL & insurance), and referring high-value transactions (Investments, Mortgages) to specialists. The key role is to deliver delightful client experiences at all interaction stages and customer touchpoints.
Key Accountabilities
Manage and digitize incoming banking transaction traffic at branches and premium hubs.
Build sustainable relationships and trust with customers through open and engaged communication.
Maintain a professional appearance in manners, dress, and attitude.
Identify and assess client needs holistically at the point of contact and deliver delightful experiences.
Collect customer feedback on products and new releases, prepare reports, and collaborate with product teams to deliver desired solutions.
Generate sales leads based on client needs assessment.
Provide accurate and complete information using the right tools and processes.
Meet personal and team sales targets and call handling quotas.
Handle customer complaints, provide solutions, and follow up for resolution.
Follow communication procedures, guidelines, and policies.
Track customer experiences across online and offline channels.
Collaborate with other retail teams to enhance customer service and brand awareness.
Align customer experience strategies with marketing initiatives and inform customers about new features.
Perform product tests, evaluate after-sales support, and facilitate improvements.
Document processes, log technical issues, and record customer compliments and complaints.
Identify customer needs proactively to maintain positive experiences.
Develop feedback surveys.
Schedule in-person and video meetings with customers and prospects as needed.
Show appreciation for loyal clients and improve overall brand experience.
Qualifications And Experience
Bachelor's degree.
Required Experience
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Fluent in English; Arabic is desirable.
Proven customer support or client service experience.
Track record of exceeding quotas.
Strong client contact and listening skills.
Customer-oriented with adaptability to different characters.
Excellent communication and presentation skills.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 8 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9