Client Advisor
Job Details
Full Job Description
Position:
As a Fendi Ambassador you will be responsible to
provide an elevate and luxurious customer journey to each client
through Brand DNA Discovery, building loyalty and recruit new clients
to achieve and exceed individual and store sales goals.
• Lead
individual sales and achieve performance targets and KPIs
• Engage
in upselling, cross selling and multiple selling for all product
categories
• Grant an outstanding service to the clients in
compliance with the company guidelines
• Strengthen customer
relations, and nurture loyal FENDI customer base also implementing
appropriate CRM tools
• Manage customer service quality, to meet
customer expectations by offering professionalism and human touch
•
Correctly operate the retail IT system for stock transfers, payments,
stock inquiries and customer database input
• Support the store
operations activities
Desired Candidate Profile
•
2+ years experience in Fashion/Luxury sales
• Bachelor s Degree or
equivalent is preferred
• Passion for retail and fashion
trends
• Excellent communication skills, self-reliant, friendly and
patient
• Organization, professionalism, self-confidence
•
Fluent English, additional languages will be a plus
Company Industry
- Textiles Clothing
- Apparels
- Fashion
- Accessories
Department / Functional Area
- Business Development
Keywords
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