Content Creator
Job Details
Full Job Description
Job Number 24061818
Job Category Sales &
Marketing
Location The Ritz-Carlton Doha, P.O. Box 23400,
Doha, Qatar, Qatar VIEW ON MAP
Schedule
Full-Time
Located Remotely? N
Relocation?
N
Position Type Non-Management
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and
special luxury service the world over and pride ourselves on
delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The
Ritz-Carlton are delivered graciously and thoughtfully every day. The
Gold Standards are the foundation of The Ritz-Carlton and are what
guides us each day to be better than the next. It is this foundation
and our belief that our culture drives success by which The Ritz
Carlton has earned the reputation as a global brand leader in luxury
hospitality. As part of our team, you will learn and exemplify the
Gold Standards, such as our Employee Promise, Credo and our Service
Values. And our promise to you is that we offer the chance to be proud
of the work you do and who you work with.
In joining The
Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin
your purpose, belong to an amazing global team, and
become the best version of you.
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Content Creator
Marriott International, Inc.
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