Customer Experience Executive
Job Details
Full Job Description
Respond to customer inquiries via phone, email, and chat in a timely and professional mannerPerform eKYC checks to ensure customer compliance with regulatory requirementsManage customer queries and resolve any issues in a prompt and efficient mannerProvide customer support on various aspects of online money transfer services, including account setup, transactions, and securityMaintain accurate customer records and documentation in accordance with company policiesCollaborate with cross-functional teams to resolve customer concerns and improve processesMeet performance metrics and service level agreements for customer service
- Salary Range(per month): 3000 - 3000
- Functional Area: Customer Service
- Total Positions: 1
- Shift Type: On rotation
- Job Type: Full Time
- Experience: 1 - 5 Years
- Working Time: 07:30 AM - 09:30 PM
- Apply Before: Sep 15,2023
Good Communication skills in English & Hindi
Welder Al Shamal | Pluto International Consultants
#J-18808-LjbffrCustomer Experience Executive
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