Relocation Consultant

Full Job Description

Relocation Consultant Jobs in Doha, Qatar by Move One | ArabJobs.com
Relocation Consultant Move One - Doha, Qatar Posted In 12/11/2013 Apply For Job

• Applicants 26
• Views 6163

Job Description The Move One Relocation Consultant is the primary point of contact for the assignee during any destination service.

- Communicate effectively and efficiently to all customers, assignees and/or vendors (i.e. realtors) and manage expectations - always be proactive;
- Contact the assignee and clearly explaining the service to be provided and any related procedures and time lines;
- Discuss and confirm service needs, interests and requirements with the assignee and establishing the “Service Key”;
- Conduct orientation and home finding visits with assignees in the company, or own vehicle.
- Maintain consistent contact with the assignee throughout the service;-
- Provide clear and timely updates and service reports to any local Move One clients for whom they are providing services;
- Immediately notify the local Key Account Manager - Destination Services and/or their Destination Coordinator of any issues or challenges that may arise during a relocation service and documenting the issues/challenges in viaRELO, and placing the service on alert;
- Maintaining up-to-date knowledge and awareness of their destination city by reading expat websites and publications;
- Assist with any surveys or requests for relocation related information for their destination.
- Provide excellent Customer Service to ensure customer issues are resolved.
- Build long term relationships with all new customers, acting with integrity, building trust and credibility and ensure personal attention.
- Demonstrate product/service knowledge to customers while building credibility.
- Compliance with quality control standards, regulatory compliance, and lease agreements - when included in service delivery. Job Category Customer Service & Call Center Job Requirements Experience

Any

Career Level

Junior

Job Type

Full Time

Vacancies

1 Open Positions

Salary

Negotiable

Gender

Any

Degree Level

Bachelor's degree

Faculty / Institute

Any

Major

Other

Age

Any

Nationality

Any

Residence Location

Any

Languages

Any

Own a Car

Any

Have Driving License

Any

Job Skills - University degree is preferred
- Service industry work experience is essential
- Experience working in moving/relocation would be preferred
- Must have lived in Doha for at least 12 months
- Strong PC skills
- Excellent interpersonal skills About The Company

Move One provides time-critical supply chain solutions in the areas of logistics, relocation and moving. Our strategically positioned international offices and partners deliver a door-to-door service unparalleled in the industry. Global experience and on the ground local expertise combined with technological innovation allows us to develop tailored products to meet the needs of our clients. Founded in 1992, Move One has grown aggressively through its pursuit of new markets and results-driven company culture. Head quartered in Dubai UAE, Move One is geographically positioned for further expansion in the logistics world.

Company Industry Logistics & Transportation Apply For Job

• Or share with friends

Share this job to: Similar Jobs

#J-18808-Ljbffr