21 Product Information jobs in Qatar

Product Specialist Dubai

InterSystems Corporation

Posted 7 days ago

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Job Description

Build a Career that Makes a Difference

Welcome to our Careers section! We hire onlytalented, dedicated, and driven individuals - the best and the brightest from all over the world. Join us as wedevelopand deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.

Working closely with the global product teams and local implementation teams, this role is responsible for configuring and managing TrakCare to meet the specific requirements of our local market. Bringing together the regional requirements and statutory regulations, the Product Specialist is responsible for defining the specification for regional configuration, performing the work, testing, and documenting the output.

A strong focus of this role is on Billing, and Revenue Cycle workflows, ensuring alignment with complex payer models, claims processes, and regulatory frameworks across the Middle East. The Product Specialist plays a key role in shaping how TrakCare supports hospital revenue operations in the region, particularly in countries like Saudi Arabia, UAE, and Qatar.

Working with the Regional Product Manager, the Product Specialist is responsible for producing high-quality, well-documented outputs that are used to drive implementation projects and lead the clients.

Responsibilities:

  • Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality.
  • Provide business analysis of problems and new requests.
  • Collect, synthesize, and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms.
  • Participate in project teams with developers and other key staff to develop new functionality for the product.
  • Assist with scoping and planning of new developments as needed.
  • Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfies stated needs.
  • Prepares and delivers product material, product presentations, and demonstrations as needed to support knowledge sharing, learning, pre-sales, and customer requirements.
  • Monitor regulatory changes for RCM (e.g., NPHIES, DHA/DOH, DHPO,…) and ensure system alignment through configuration or product enhancement.
  • Support testing, validation, and documentation for the above.
  • Collaborate with product teams and external regulatory bodies to validate that implemented features meet evolving statutory guidelines and payer mandates, especially for insurance approvals, electronic claims, and encounter documentation.

Qualifications:

  • 5+ years of experience as a Healthcare Information Manager or equivalent experience with a software vendor.
  • Experience in working with Healthcare IT, preferably having worked with a software implementation as a vendor or a customer.
  • Experience in writing use cases, requirements, or functional documentation for healthcare applications.
  • Strong knowledge of Patient Administration Systems (PAS), Billing workflows, and Revenue Cycle processes, with specific experience adapting and implementing these functions within healthcare environments in the Middle East
  • Knowledge of key Middle East healthcare regulatory frameworks such as NPHIES (KSA), DHA/DOH (UAE), and TPHCC/QCHP (Qatar) with the ability to transfer compliance requirements into detailed functional specifications.
  • Previous experience working with healthcare applications at an in-depth level.
  • University Degree in Technology, Science, or Healthcare.
  • Very goodproblem-solving and analytical skills.
  • Excellent communication, interpersonal, and multi-cultural skills.
  • Ability to coordinate and lead team.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visitInterSystems.com .

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At InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes:

  • The types of personal data you provide,
  • How and why weprocessyour data,
  • Who may access or receive your data,
  • Possible transfers of your data abroad (if at all),
Please provide your preferred first name or nickname (if different from first name provided above).

Do you have NPHIES (KSA), DHA/DOH (UAE), and TPHCC/QCHP (Qatar) experience? * Select.

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under the United States law,please review our EEO information . Individuals who require accommodation in the job application process for a posted position may call +1 ( .

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Product Specialist Dubai

Doha, Doha InterSystems Corporation

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Build a Career that Makes a Difference

Welcome to our Careers section! We hire onlytalented, dedicated, and driven individuals - the best and the brightest from all over the world. Join us as wedevelopand deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.

Working closely with the global product teams and local implementation teams, this role is responsible for configuring and managing TrakCare to meet the specific requirements of our local market. Bringing together the regional requirements and statutory regulations, the Product Specialist is responsible for defining the specification for regional configuration, performing the work, testing, and documenting the output. A strong focus of this role is on Billing, and Revenue Cycle workflows, ensuring alignment with complex payer models, claims processes, and regulatory frameworks across the Middle East. The Product Specialist plays a key role in shaping how TrakCare supports hospital revenue operations in the region, particularly in countries like Saudi Arabia, UAE, and Qatar. Working with the Regional Product Manager, the Product Specialist is responsible for producing high-quality, well-documented outputs that are used to drive implementation projects and lead the clients. Responsibilities: Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality. Provide business analysis of problems and new requests. Collect, synthesize, and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms. Participate in project teams with developers and other key staff to develop new functionality for the product. Assist with scoping and planning of new developments as needed. Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfies stated needs. Prepares and delivers product material, product presentations, and demonstrations as needed to support knowledge sharing, learning, pre-sales, and customer requirements. Monitor regulatory changes for RCM (e.g., NPHIES, DHA/DOH, DHPO,…) and ensure system alignment through configuration or product enhancement. Support testing, validation, and documentation for the above. Collaborate with product teams and external regulatory bodies to validate that implemented features meet evolving statutory guidelines and payer mandates, especially for insurance approvals, electronic claims, and encounter documentation. Qualifications: 5+ years of experience as a Healthcare Information Manager or equivalent experience with a software vendor. Experience in working with Healthcare IT, preferably having worked with a software implementation as a vendor or a customer. Experience in writing use cases, requirements, or functional documentation for healthcare applications. Strong knowledge of Patient Administration Systems (PAS), Billing workflows, and Revenue Cycle processes, with specific experience adapting and implementing these functions within healthcare environments in the Middle East Knowledge of key Middle East healthcare regulatory frameworks such as NPHIES (KSA), DHA/DOH (UAE), and TPHCC/QCHP (Qatar) with the ability to transfer compliance requirements into detailed functional specifications. Previous experience working with healthcare applications at an in-depth level. University Degree in Technology, Science, or Healthcare. Very goodproblem-solving and analytical skills. Excellent communication, interpersonal, and multi-cultural skills. Ability to coordinate and lead team. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com

. Create a Job Alert Interested in building your career at InterSystems? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Education School Select. Degree Select. Select. LinkedIn Profile InterSystems Employment History * I have never worked at InterSystems I am a current InterSystems employee or intern I am a former InterSystems employee or intern I have worked at an InterSystems Customer or Partner Job Location * Select. Please indicate relationship to job location Do you now or have you previously worked for an InterSystems client? * Select. Data Protection Information Notice * Select. At InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes: The

types of personal data you provide, How and why weprocessyour data, Who may access or receive your data, Possible

transfers of your data abroad (if at all), Please provide your preferred first name or nickname (if different from first name provided above). Do you have NPHIES (KSA), DHA/DOH (UAE), and TPHCC/QCHP (Qatar) experience? * Select. Fraudulent Activity Alert:

Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process. InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under the United States law,please review our EEO information . Individuals who require accommodation in the job application process for a posted position may call +1 ( .

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Product Specialist for Medical

Doha, Doha Medical Supply

Posted today

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Job Description

Sales Representative are responsible for selling the company’s products by identifying leads, educating prospects on products through phone calls, face to face meetings, presentations and providing exceptional support to existing customers. He/She must be knowledgeable in medical sales, have prior experience in the Qatar market and be able to communicate in Arabic.

**Responsibilities**:

- Arranging appointments and meetings to the clinic, pharmacy and hospital-based healthcare staff to sell and promote company products.
- Evaluate appropriate prospects, schedules appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all products offered.
- Having depth product knowledge and should be able to conduct presentation, demos and relay objection handling.
- Follow up with potential and existing customers to promote new or current products.
- Building and maintaining good business relationships with customers to encourage repeat purchases.
- Answer all questions and address all concerns that the customer may have.
- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often utilizing product demos and presentations.
- Coordinate with other sales reps to ensure company quotas and standards are being met, performing market research and regular competitor monitoring.
- Take orders and disburse receipts.

**Preferred Qualifications**
- Must have QATAR ID
- Must have Qatar Driver's License
- Must have NOC or Work Permit (if under family visa)
- University Degree in **Medicine**, **Dermatology, Surgical, Nursing, or related field**:

- Minimum of 2 years of outdoor sales experience, preferred work experience in **selling Medical Equipment, consumables & Derma products & Devices**:

- **Fluent in English**
- Proven success rate at levels above quotas
- Ability to balance persuasion with professionalism
- Strong organizational skills
- Commercial awareness
- Effective Communication Skills
- Effective Sales skills
- Excellent Organizational skills

Application Question(s):

- What experience do you have for medical sales representative position?
- What are your salary expectations?
- If you will be hired, when can you start?

**Experience**:

- Medical Sales: 2 years (required)

License/Certification:

- Qatar Driving License (required)
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Ipoint Product Senior Specialist

Doha, Doha Vodafone

Posted today

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Job Description

Here at Vodafone, our industry leading product portfolio is at the heart of our success. It’s what we do, and so we pride ourselves on recognizing the rapid evolution of our customers’ business. We have a proud history of innovation at Vodafone and we want to work with you to ensure a future to match this culture within our product community.

**With us you will be responsible for**
- End-to-end management of the iPOINT products operations and stakeholder’s alignment and engagement.
- Leading planning & review sessions of operational process
- Working collaboratively with the project management team to develop product objectives and define scope
- Engaging technology teams to help determine the best technical implementation methods and schedules
- Partnering with vendors on the user experience and implementation/support
- Managing feedback process between technology, marketing. Channel, segments, and the vendors.
- Leading Go-To-Market streams by managing all stakeholders to successfully introduce new features and partners to the market
- Leading the Go-To-Market forums for all iPOINT product initiatives Managing all stakeholders including Marketing Care, Experience, Finance, etc.
- Ensuring seamless launch of iPOINT product initiatives with speed & quality Clearly define the operational process, responsibilities.
- Setting technical/Competitive and functional performance measures and ensure operational efficiency
- Monitoring product initiatives results, and drive actions based on outcomes post -launch
- Ensuring product KPIs and ensure product goals are being met, identifies opportunities product enhancements based on results.
- Collaborating in product strategy based on research, analytics and industry trends
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Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)

Doha, Doha MasterCard

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Job Description

Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist) Apply

locations: Doha, Qatar time type: Full time posted on: Posted 30+ Days Ago job requisition id: R-241000 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist) All About Us The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. All About the Role Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by: Delivering new products and strategies to market smoothly and efficiently Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual Strengthening client’s internal skills, knowledge and experience in critical areas Transforming client processes and optimizing their management practices As a Managing Consultant, Specialized Product Delivery (Cards Portfolio Specialist), you will: This role will work with clients on the implementation of strategy to optimize performance drivers and revenues at the portfolio level. It will require working extensively with internal and external stakeholders to drive a robust lifecycle management program for card customers and deliver the business goals. Key Responsibilities Supports the client for profit and growth for cards, from revenue to credit costs (including Fraud) and direct/allocated costs Supports client for product management for cards, Audit, compliance matters and complaints support Guides and supports in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on whole of bank value Provides guidance and support to client-facing professionals and sales teams to solve complex client needs through products in conjunction with acquisitions vertical Supports the effort to develop and execute marketing campaigns to drive product growth ensuring collaboration with the internal marketing team in conjunction with acquisitions vertical Helps execute end-to-end solutions for all client segments resulting in superior customer experience Helps with training to internal stakeholders about the product offerings ensuring knowledge transfer to facilitate product roll-out Performs and analyses competitive benchmarking of the products vis-à-vis competition and the market and review pricing of the products periodically Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. About Us

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.

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Product Executive/Specialist - Hematology & Biochemistry

Doha, Doha Zahrawi Group

Posted 5 days ago

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Product Executive/Specialist - Hematology & Biochemistry - (460) About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

ACCOUNTABILITIES

  • Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research:

  • Conducting market research to identify new potential customers.
  • Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
  • Planning and assisting with new product releases and events.
  • Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

  • Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
  • Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Following up with the new customers after the demo session to negotiate contracts and packages.
  • Ensuring all details of the contract are compliant with our rules & regulations.
  • Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Marketing:

  • Coordinating with the Marketing Department for any new materials that need to be done.
  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
  • Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Assisting the customers in answering all product-related questions in a professional and timely manner.
  • Recommending new service improvements to further build on the relationship.
  • Advising helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiating contracts and packages with existing customers.
  • Maintaining quality service by establishing and enforcing Zahrawi standards.
  • Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Tracking:

  • Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

  • Placing orders to the concerned purchase coordinator.

Invoicing:

  • Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

  • Coordinate with the warehouse for the timely deliveries.

Application:

  • Conducting training session to customers.
  • Assisting the customers with the equipment that is being used.
  • Running validation tests with the customers to ensure that they fully understand how to use the equipment.
  • Solving any issues that they might be facing while using the equipment.
REQUIREMENTS
  • Education: Bachelor’s degree in Medical Laboratory or related
  • Additional details: Candidates are preferred to be based in Qatar
  • Experience: 2+ years of experience as applicable related to the area specified in sales
  • Job Specific Skills: Knowledge in Hematology (Sysmex)
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Product Executive/Specialist - Hematology & Biochemistry

Doha, Doha Zahrawi Group

Posted 5 days ago

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Job Description

Product Executive/Specialist - Hematology & Biochemistry - (460)

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. Job Brief

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits. ACCOUNTABILITIES Adhere to all Zahrawi Policies & Procedures as applicable. Market Research: Conducting market research to identify new potential customers. Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages. Planning and assisting with new product releases and events. Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. Business Development: Establishing contact with new customers to inform them of our products, understanding their need and how we can help them. Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback. Following up with the new customers after the demo session to negotiate contracts and packages. Ensuring all details of the contract are compliant with our rules & regulations. Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time. Marketing: Coordinating with the Marketing Department for any new materials that need to be done. Maintaining relationships with existing customers by providing them with support, information, and guidance. Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them. Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback. Assisting the customers in answering all product-related questions in a professional and timely manner. Recommending new service improvements to further build on the relationship. Advising helpful new product recommendations and suggestions to customers to increase revenue. Negotiating contracts and packages with existing customers. Maintaining quality service by establishing and enforcing Zahrawi standards. Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed. Data Tracking: Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold. Orders: Placing orders to the concerned purchase coordinator. Invoicing: Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment. Delivery: Coordinate with the warehouse for the timely deliveries. Application: Conducting training session to customers. Assisting the customers with the equipment that is being used. Running validation tests with the customers to ensure that they fully understand how to use the equipment. Solving any issues that they might be facing while using the equipment. REQUIREMENTS

Education:

Bachelor’s degree in Medical Laboratory or related Additional details:

Candidates are preferred to be based in Qatar Experience:

2+ years of experience as applicable related to the area specified in sales Job Specific Skills:

Knowledge in Hematology (Sysmex)

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Delivery Unit Lead Product Management

Doha, Doha Malomatia

Posted 5 days ago

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Job Description

Job Responsibilities
  • Progress Measurement procedures, basis and reporting review and approval.
  • Risk register coordination and reporting.
  • Progress status reporting development and management.

Essential Skills and Knowledge

  • Bachelor's degree in Engineering or Business required.
  • 10 years’ experience in a major project environment within the oil and gas industry, with exposure in business management including project controls, cost and schedule development, tender preparation, and contract management, and 3 years supervising multi-discipline and multi-cultural teams as Lead of control for mega projects.
  • Sound knowledge of Project Control & Management principles.
  • Advanced knowledge of Microsoft tools: Excel, Power Query, Power BI, Power Automate, SharePoint.
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Delivery Unit Lead Product Management

Doha, Doha Malomatia

Posted 5 days ago

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Job Description

Job Responsibilities

Progress Measurement procedures, basis and reporting review and approval. Risk register coordination and reporting. Progress status reporting development and management. Essential Skills and Knowledge Bachelor's degree in Engineering or Business required. 10 years’ experience in a major project environment within the oil and gas industry, with exposure in business management including project controls, cost and schedule development, tender preparation, and contract management, and 3 years supervising multi-discipline and multi-cultural teams as Lead of control for mega projects. Sound knowledge of Project Control & Management principles. Advanced knowledge of Microsoft tools: Excel, Power Query, Power BI, Power Automate, SharePoint.

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Product & Application Executive/Specialist - Hematology & Biochemistry

Doha, Doha Zahrawi Group

Posted 5 days ago

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Job Description

Product & Application Executive/Specialist - Hematology & Biochemistry - (520) About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

job Brief The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

ACCOUNTABILITIES
  • Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge:

  • Conducting market research to identify new potential customers.
  • Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
  • Planning and assisting with new product releases and events.
  • Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

  • Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
  • Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Following up with the new customers after the demo session to negotiate contracts and packages.
  • Ensuring all details of the contract are compliant with our rules & regulations.

Marketing:

  • Coordinating with the Marketing Department for any new materials that need to be done.
  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
  • Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Assisting the customers in answering all product-related questions in a professional and timely manner.
  • Recommending new service improvements to further build on the relationship.
  • Advising helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiating contracts and packages with existing customers.
  • Maintaining quality service by establishing and enforcing Zahrawi standards.
  • Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Track:

  • Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

  • Placing orders to the concerned purchase coordinator.
  • Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Invoicing:

  • Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

  • Coordinate with the warehouse for the timely deliveries.

Application:

  • Trouble shooting of the instruments.
  • Introduction and Demo of new Products to the End Users.
  • Technical Data – Matching and Filling the Project Specification sheets and Requirements.
  • Preparing and suggesting the consumables lists by studying the need of each customers to promote reagents and consumables sales.
  • Attend customer calls regarding supply and inform sales team.
  • Coordinating conferences and materials.
  • Conducting workshops and giving Application trainings.
  • Completing validation process of every product in HBU.

Support:

  • Support the Sales Team for Handling Projects in Terms of Specifications and Technical comparison discussion with the End Users.
  • Coordinate with Service engineers for the Installation, PMs, and rectifications
  • Coordinate with the sales team to know more about competition and provide argumentation in a scientific way
  • Assist sales teams during technical discussions
  • Prepare training certificates for customer training attendees

Service Team Coordination:

  • Coordinate with Service engineers for the Installation, PMs, and rectifications and plan trainings accordingly.

Communication with principal companies:

  • Communicate with principals on technical information.
  • Communicate with principals on any queries of the customer which cannot be resolved from our end.
  • Keep update with latest training schedules and training materials.
  • Attend all relevant webinars conducted by the principals.
  • When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information.

REQUIREMENTS

  • Education: Bachelors Degree in Medical Lab/ Biotechnology or related science
  • Experience: 2+ years experience in immunology and chemistry.
  • Job Specific Skills: Molecular knowledge is a plus. Good presentation skills - Negotiation skills - Excellent Interpersonal skills & English language.
  • Additional details: Candidates are preferred to be based in Qatar and willing to move to company visa.

Copyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved

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