55 Application Support jobs in Qatar

Job Summary: Commercial Bank Innovation Services is seeking an Application Support Engineer for Wealth Management Systems. This role involves application management and providing L1 and L2 support for systems such as WMS (Wealth Management System) and PMS (Portfolio Management System). The candidate will collaborate with the L3 development team for upgrades, enhancements, and ongoing support.

1. Provide 1st and 2nd line support for banking applications including Brokerage systems, WMS, PMS, and AMS, focusing on upgrades, projects, and BAU activities.
2. Work with the Run the Bank team to maintain the technical aspects of investment applications, including analysis, design, and estimation of business requirements.
3. Develop in-depth knowledge of wealth investment systems through research and testing to serve as a Subject Matter Expert.
4. Conduct initial design reviews, recommend improvements, and suggest continuous enhancements.
5. Collaborate with data scientists, business users, project managers, and engineers to develop effective solutions.
6. Manage code migration across environments to ensure synchronized functionality.
7. Participate in knowledge transfer programs and continuously develop technical expertise.
8. Assist end users and the business in reporting to regulators by providing necessary reports.
9. Document processes and monitor application performance metrics.
10. Support new implementations and projects, including project management from an application support perspective.

Position: Application Engineer

Location: Al Wakrah, Qatar

Responsibilities

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices / standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Requirements

• Minimum of 7 years of experience in Siemens Teamcenter implementation in a functional role.
• Collaborate with business units to gain an in-depth understanding of current processes, workflows, and requirements.
• Translate business needs into clear functional specifications for Teamcenter implementation.
• Identify gaps in existing systems and recommend solutions leveraging Teamcenter’s capabilities.
• Configure Teamcenter to align with the organization’s product lifecycle management (PLM) processes.
• Customize workflows, roles, and permissions within Teamcenter to meet functional requirements.
• Work closely with technical consultants to design and implement integrations between Teamcenter and other enterprise systems (e.g., ERP, CAD tools).
• Ensure smooth data migration, mapping, and validation throughout the implementation process.
• Prepare comprehensive documentation for configured workflows, processes, and user guides.
• Create functional specifications for custom developments and system enhancements.
• Assist in developing detailed project plans, timelines, and deliverables for the implementation.
• Monitor and report on project progress, ensuring alignment with goals, milestones, and deadlines.
• Proven expertise in configuring and deploying Teamcenter solutions within a PLM environment.
• Familiarity with Teamcenter modules such as BOM Management, Change Management, Workflow Designer, and Access Control.
• Basic understanding of PLM integrations with ERP systems and CAD tools (e.g., NX, SolidWorks).
• Knowledge of data migration strategies and tools relevant to PLM systems.

• Knowledge of Oracle SQL queries is a must.
• Insurance Domain knowledge is a must.
• Provide the first level of support to Anoud users.
• Deliver the tasks as per the agreed SLA.
• Analyze the business requirements and prepare functional documents.
• Assist in functional testing.
• Effective Communication & coordination with Business, Internal & External teams
• Analyzing and resolving problems.
• Learn & improve and evolve with new practices.

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The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization.

Role Accountabilities

• Respond to and resolve application-related support tickets in a timely manner.
• Provide technical assistance to end-users via phone, email, or ticketing system.
• Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors.
• Monitor application performance and report anomalies.
• Assist with user account setup, permissions, and access control.
• Document issues, solutions, and standard operating procedures.
• Support application rollouts, updates, and testing.
• Collaborate with IT teams to ensure system stability and user satisfaction.

Knowledge, Experience & Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• 1-2 years of experience in IT support or helpdesk environment.
• Familiarity with enterprise applications (e.g., ERP, CRM, HRIS).
• Good Knowledge of Microsoft Applications
• Basic understanding of databases, networking, and operating systems.
• Strong problem-solving and communication skills.
• Customer-focused mindset with attention to detail.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology, Analyst, and Customer Service
• Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas

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• Knowledge of Oracle SQL queries is a must.
• Insurance Domain knowledge is a must.
• Provide the first level of support to Anoud users.
• Deliver the tasks as per the agreed SLA.
• Analyze the business requirements and prepare functional documents.
• Assist in functional testing.
• Effective Communication & coordination with Business, Internal & External teams
• Analyzing and resolving problems.
• Learn & improve and evolve with new practices.

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Jaidah Group

The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization.

Role Accountabilities

• Respond to and resolve application-related support tickets in a timely manner.
• Provide technical assistance to end-users via phone, email, or ticketing system.
• Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors.
• Monitor application performance and report anomalies.
• Assist with user account setup, permissions, and access control.
• Document issues, solutions, and standard operating procedures.
• Support application rollouts, updates, and testing.
• Collaborate with IT teams to ensure system stability and user satisfaction.

Knowledge, Experience & Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1–2 years of experience in IT support or helpdesk environment.
• Familiarity with enterprise applications (e.g., ERP, CRM, HRIS).
• Good Knowledge of Microsoft Applications
• Basic understanding of databases, networking, and operating systems.
• Strong problem-solving and communication skills.
• Customer-focused mindset with attention to detail.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology, Analyst, and Customer Service
• Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas

Referrals increase your chances of interviewing at Jaidah Group by 2x

Get notified about new Information Technology Application Specialist jobs in Doha, Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.