62 Insurance jobs in Qatar

Job Summary

Provide excellent customer service by handling outbound calling interactions in a professional manner to promote and sell insurance products (life insurance) to customers.

Key Accountabilities

Key Responsibility :

o Take and process orders in an accurate manner

o Handle grievances as required

o Go the “extra mile” to meet sales quota and facilitate future sales

o Keep records of calls and sales and note useful information

o Generating and qualifying leads from cold calling

o Managing, tracking and following up on leads by calling them

o Meeting monthly and quarterly sales goals in accordance with goals

o Creating and updating activity reports

o Handle queries and complaints to ensure quality of resolution within TAT.

o Perform cross sell, digital migration or other initiatives as required

o Seek and promote feedback from customers via CSAT or survey for quality improvements.

o Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.

o Providing accurate and complete information to customers

o Prepare and pass on in a timely manner all documentation relevant to the call for action by the unit / concerned department.

Requirements

o Proven experience as telesales representative or other sales / customer service role

o Proven track record of successfully meeting sales quota preferably over the phone

o Good knowledge of relevant computer programs and telephone systems

o Ability to learn about products and services and describe / explain them to prospects

o Excellent communication and interpersonal skills

o Cool-tempered and able to handle rejection

o Outstanding negotiation skills with the ability to resolve issues and address complaints

Education

• Bachelor degree or equivalent

The Insurance Sales Team Leader is responsible for achieving sales and market share goals. Key duties include supporting the team with insurance knowledge, setting KPIs, developing a customer base, ensuring excellent customer service, and managing day-to-day operations with internal and external parties. The Team Leader also drives business growth by maintaining a strong pipeline, providing training, facilitating product materials, overseeing joint client meetings, and handling reporting and activity trackers. This role ensures high-quality standards and customer satisfaction are consistently met.

Key Accountabilities

• Responsible to achieve the Bank objectives of Sales and market share
• Train and support the banks sales team on insurance products and sales Skills
• Train, guide, direct, support and manage the team of designated Insurance Specialists
• Ensure team KPIs are clear and support the team to achieve desired results
• Explore and develop sales opportunities in new channels within the bank to increase the penetration of insurance
• Liaise with the internal departments on day-to-day activities of the bank
• Responsible for delivering a great customer experience through strong relationship management covering all customer issues and requests from banks, including operational and customer service-related issues.
• Manages day-to-day activities as per the marketing & distribution agreements and SLA signed with the respective insurance partner
• Develop and coach team members to be motivated and successful in demonstrating full knowledge and sales ability to their assigned channel.
• Take responsibility for own personal development in line with agreed annual performance objectives
• Mange the team to maintaining business pipeline for month in conjunction with RMs / Sales Officers
• Responsible for arranging product training, training refresher for sales team on regular basis.
• Responsible to educate sales team on underwriting guidelines.
• Responsible to keep the sales team updated with the requirements of business submitted to insurance company
• Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.
• Ensure that all the sales material (Application, brochures, etc.) are available for the sales team and customers
• Attend Joint client meetings with RM / Sales Officers.
• Focus on RM activation across all segments to increase the business
• Assist RMs / Sales Officers in portfolio review of clients on quarterly basis
• Drive balanced portfolio mix of protection and savings
• Providing high level of customer service for Premium and Private banking customers.
• Maintain high level of business quality, met with quality KPIs.

Key Accountabilities

• Insurance Acquisition
• Act as a liaison between various CB front-line teams to ensure submission of applications.
• Update & maintain all Sales MIS (Calls, Prospects, Attritions, pipeline, Business done).
• Insurance Assessment and Processing
• Act as a liaison between various CB functional areas to ensure submission of applications.
• Help sales agents complete the required documents, and make sure that documentation is in proper order.
• Follow up on submitted cases during the entire application process.
• Keep sales agents informed about insurance application progress.
• Maintain policy number book and issue policy numbers.
• Conduct quality review and ensure the quality of applications before their submission to Insurer.
• Coordinate the daily collection of applications from the channels and ensure they are sent to the Insurer.
• Coordinate / chase further information requests with sellers – inc Medicals.
• Track policy approvals and update business where necessary.
• Submit standing order requests for Banca Business channels in a timely manner.
• Maintain daily premium transfer file for new cases checking remittance complies with requirements.
• Service for Customers (Internal and External)
• Maintain policy cancellation data.
• Coordinate and action policy amendment and cancellation requests.
• Initiate customer refunds.
• Monitor lapsed policy standing orders and manage cancellations as per policies and procedures.
• Produce daily / monthly / quarterly reports for internal performance tracking.
• Prepare quarterly QCB reports for Life Insurance Products.
• Prepare and pass on all relevant documentation promptly for the unit/department's action.
• Skills
• Other Accountabilities
• Regulatory Compliance
• Assist in creating engagement records and documentation for all life insurance products to ensure audit and regulatory adherence.
• Ensure compliance with SOPs.
• Compile QCB reporting, quarterly and as needed for non-regular requests.
• Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.
• Continuous Improvement
• Contribute to identifying opportunities for system, process, and practice improvements considering international standards, cost reduction, and productivity enhancement.
• Policies, Systems, Processes & Procedures
• Follow departmental policies, processes, SOPs, and instructions for controlled and consistent work execution.
• Statements and Reports
• Assist in preparing accurate departmental statements and reports to meet CB and department standards.
• Quality, Health, Safety, & Environment
• Adhere to all relevant quality, health, safety, and environmental procedures and controls to ensure safety, product quality, and environmental compliance.
• Education
• Bachelor's degree or equivalent.

Major Responsibilities:

• Manage the overall operations of a national health insurance (NHI) program.
• Define, design, and implement program objectives, milestones, and budgets.
• Monitor and guide project managers on execution strategies, program policies, deliverables, risk mitigation plans, and successful project closure methods.
• Develop and implement evaluation toolkits to measure program performance and ensure quality outcomes.
• Serve as the liaison between executive management and implementation teams, ensuring alignment and smooth program execution.
• Collect, record, and analyze project data to generate insightful reports for senior leadership.
• Facilitate vendor management, including contracts, statements of work, and performance tracking.
• Act as an advisor on insurance-related contractual matters.
• Oversee change management processes to ensure benefits realization from implemented projects.
• Provide subject matter expertise on health insurance regulations, standards, and industry best practices.
• Coordinate with government bodies, healthcare organizations, and external stakeholders to align program objectives and maintain compliance.
• Lead operational transformation initiatives focused on automation (e.g., CIS/HIM/CRCM), process optimization, and control refinement.
• Ensure compliance with the organization’s project management framework.

Qualification:

• Bachelor’s degree in Medicine is mandatory.

Experience & Knowledge Requirements:

• Bilingual in English and Arabic is preferred.
• Minimum 15+ years of overall professional experience, including at least 5 years as a Program Manager in a medium-to-large healthcare setting.
• PMI certification or equivalent is preferred.
• Strong background in health insurance project management.
• Proven experience working across both healthcare providers and payors.
• Skilled in identifying project requirements, milestones, and critical deliverables.
• Budget management expertise.
• Technologically adept in using project management tools and healthcare systems.
• In-depth understanding of the healthcare sector and insurance workflows.
• Strong leadership qualities with exceptional interpersonal, communication, and stakeholder management skills.
• Strategic thinking and planning capabilities.
• Public speaking and presentation proficiency.
• Sound knowledge of medical coding is a plus.
• Experience with Cerner (CIS), CRCM platforms, is preferred.
• Arabic language skills are an added advantage.

Skills Requirements:

• Strong interpersonal and communication skills.
• Advanced analytical and problem-solving abilities.
• Excellent planning and organizational capabilities with the ability to prioritize multiple initiatives.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and project management software.

الجهة الموظفة: شرق للتأمين - Sharq Insurance
مدينة العمل: الدوحة
دولة العمل: قطر
طبيعة الدوام: دوام كامل
عدد الشواغر: غير محدد
الراتب المتوقع: غير محدد

لمحة عن جهة التوظيف:

شرق للتأمين هي شركة متخصصة في تقديم خدمات التأمين المختلفة، تعمل في السوق القطري وتقدم خدمات تأمين للأفراد والشركات، مع التركيز على الالتزام بمعايير الجودة والامتثال التنظيمي.

المسمى الوظيفي: كبير مكتتبي التأمين العام -Senior General Underwriter

المؤهلات المطلوبة:

شهادة بكالوريوس في إدارة الأعمال، التأمين، الاقتصاد أو مجال ذي صلة

شهادة مهنية (مثل FIII/ACII) مفضلة

خبرة لا تقل عن 5 سنوات في مجال الاكتتاب في التأمين العام

معرفة قوية بمعايير الاكتتاب، تحليل المخاطر، والأطر التنظيمية

إجادة استخدام MS Office وأنظمة التأمين مثل Premia

مهارات تحليلية، تفاوضية، وخدمة عملاء ممتازة

المسؤوليات:

تقييم ومعالجة طلبات التأمين، التجديدات، والتعديلات

تحليل معلومات العملاء لتحديد الأقساط وشروط التغطية المناسبة

تقديم إرشادات الاكتتاب للعملاء والأطراف الداخلية

التنسيق مع فرق إعادة التأمين، الامتثال، والعمليات

الحفاظ على سجلات دقيقة ودعم متطلبات التقارير

Job Summary

The Insurance Sales Specialist is responsible for meeting sales targets by promoting a balanced product mix, collaborating with Relationship Managers / Sales Officers, and maintaining a strong client pipeline. Key tasks include promoting savings and protection products, driving new business, managing new application processes, supporting clients, and assisting with any inquiries of customers and branches. The specialist also ensures smooth business flow, onboarding of customers, and delivers excellent service to premium clients, all while maintaining high business quality standards.

Key Accountabilities

• Achieve assigned sales targets based on product mix
• Work closely with RM / Branches to achieve their own targets.
• Maintaining business pipeline for month in conjunction with branch RMs / Sales officers.
• Responsible to ensure smooth flow of business by utilizing underwriting guidelines.
• Responsible for field underwriting of New Applications (completeness of relevant documentation)
• Facilitate provision of policy statements, fund fact sheets to sales team on timely basis.
• Attend Joint client meetings with RM / Sales officers.
• Support to work on untapped clients / data of bank to generate new avenues of business.
• Assist RM / Sales officers in data calling for client meeting for MetLife products
• Focus on RM activation across all segments to increase the business
• Assist RM / Sales officers in portfolio review of clients on quarterly basis
• Drive balanced portfolio mix of protection and savings products
• Providing high level of customer service for premium clients (Million dollar +) in particular
• Maintain high level of business quality, met with quality KPIs

Other Accountabilities

Education

BAE Systems Strategic Aerospace Services WLL | Full time

• Business Area Name PRIMARY HEALTH CARE CORPO
• Job Type Full time
• Province Ad Dawhah
• Country Qatar
• Postal Code 000

Seeking an experienced Program Manager to lead the implementation and operations of the NHI Program, overseeing all phases from planning to closure while ensuring alignment with PHCC’s strategic goals and national health policies. The ideal candidate will bring strong healthcare and insurance management expertise, proven leadership in complex healthcare programs, and hands-on experience with systems like Cerner and CRCM, along with excellent communication and change management skills.

Major Responsibilities:

• Managing the overall operations of NHI program at PHCC
  
• Define, design, and implement program objectives, milestones, budgets.
  
• Monitor and guide project managers on execution strategies, program policies, deliverables, building risks / mitigation plans, and methods on successful closure of projects.
  
• Developing, processing, and monitoring evaluation tool kits to measure program performance.
  
• Act as a bridge between higher management and people who are responsible for execution of the program. Make sure that the project runs smoothly and stays on schedule.
  
• Collecting, recording, and analyzing project data for developing insightful reporting for top management
  
• Facilitate vendor contracts, statement of work agreements, and relationships between Corporate & Vendor to ensure project deliverables are met.
  
• Acts as advisors to contracts in contractual insurance concerns.
  
• Should facilitate changing management process within the business to ensure project benefits are ascertained.
  
• Represent expert opinion on health insurance regulations, standards, and industry best practices.
  
• Coordinate with MoPH, HMC and other external stakeholders to align PHCC interests.
  
• Demonstrate strong leadership, organizational and communication skills with all key stakeholders.
  
• Lead program-wide transformative change in the area of “Operations, automation-CIS/HIM/CRCM & refine controls & reduce touch points.
  
• To comply with PHCC’s Project Management Framework
  

Qualification:

• A bachelor’s degree in medicine
  

• A Bilingual (English and Arabic) with Minimum overall experience of 15+ years, of which 5 years' experience as a program Manager for a medium to large-sized health care business.
  
• Certified PMI or equivalent preferred
  
• Experience in Health Insurance Project Management
  
• Experienced in handling project requirements by identifying project milestones, phases and elements.
  
• Vast Experience of Hands-on practice working in the Health Insurance industry, Providers and Payers side.
  
• Skilled at creating, analyzing, and managing budgets.
  
• Proficient at using technology in project management processes.
  
• Has a firm understanding of health care sector.
  
• Excellent interpersonal and communication skills.
  
• Forward-thinking mindset, strategic experience, and planning skills.
  
• Leadership potential and excellent relationship-building abilities.
  
• Strong presentation and public speaking skills.
  
• Goal-driven, organized, and efficient in their work.
  
• Sound knowledge and experience in medical coding are added advantage.
  
• Cerner (Clinical Information system), CRCM experience is preferred
  
• Knowledge of Arabic language is added advantage
  

• Strong interpersonal skills and good communication skills High Level of analytical and problem-solving skills.
  
• Good planning and organizational skills to balance and prioritize work. Advanced Knowledge of Microsoft applications including Word, Excel, PowerPoint and Project Management tools.
  

We are seeking a highly skilled lawyer to join our team in Doha, Qatar. The ideal candidate will possess exceptional research and analytical abilities, coupled with sound judgment and decision-making skills about Qatar Laws and Regulations. As a lawyer in our firm, you will be expected to demonstrate proficiency in problem-solving and effective communication.

Responsibilities:

1. Monitor legal risk in the documentation and provide guidance on acceptable assumptions of risk.
2. Interpret laws, rulings, and regulations for both natural and juristic persons.
3. Conduct thorough legal research and gather evidence.
4. Ensure all necessary approvals are obtained prior to executing documents.
5. Provide clear explanations of the law and offer sound legal advice.
6. Represent clients in arbitration or mediation hearings.
7. Draft and review company contracts.
8. Oversee regulatory and compliance-related services.
9. Develop innovative solutions to client challenges.
10. Provide legal representation in court proceedings, both civil and criminal.
11. Supervise and manage legal assistants.
12. Prepare pleadings, notices, memorandums and appear in court as required.

Requirements:

1. Bachelor's degree in law (essential).
2. Minimum of three years of relevant experience.
3. Proficiency in drafting, negotiating, and reviewing legal documents.
4. Strong analytical and research skills.
5. Demonstrated leadership abilities with attention to detail.
6. Ability to work effectively under pressure and meet deadlines.
7. Capable of working independently and collaboratively within a team.
8. Excellent interpersonal, communication, and public speaking skills.
9. Fluency in Arabic and English is required.
10. Mandatory Qatar ID and residency in Qatar are a must.