76 Insurance jobs in Qatar

Senior Customer Service Officer - General Insurance

Chedid Capital

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Job Description

About the job

Chedid Capital, a leading financial holding company, operates across Europe, Middle East, Africa, and South Asia. It is among the top 20 Reinsurance Brokers worldwide. Al Afaq Insurance Brokers, part of Chedid Insurance Brokers Network, seeks a Senior Customer Service Officer in General Insurance . The role involves promptly attending to customer inquiries and maintaining client relationships through continuous follow-up.

Joining our team of 1,600 members across 64 subsidiaries worldwide offers extensive growth opportunities.

Responsibilities

  • Adhere to customer service policies and procedures.
  • Manage customer relationships, ensuring quality service and follow-up.
  • Collaborate with clients, insurers, sales teams, and agents to serve customer interests.
  • Assist in resolving issues related to claims, approvals, complaints, delays, and documentation.
  • Communicate renewal advice, sales proposals, and update the Senior Manager regularly.
  • Prepare presentations for new and renewed policies.
  • Update claim verification and tracking logs.
  • Track additions/deletions, manage card issuance, and policy tracking.
  • Coordinate internally and communicate externally as needed.
  • Maintain strict adherence to response timelines for emails and phone calls.

Requirements

  • Bachelor's degree in Engineering, Business, or Insurance.
  • Minimum of 6 years of experience in general insurance.
  • Fluency in English is required.
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Head of Warranty & Insurance Claims

Doha, Doha QatarEnergy LNG

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Job Description

About the role

We're seeking a technical warranty and claims expert from an energy background to lead high-value dispute resolutions for major energy projects. This is a hands-on multi-skilled role combining technical analysis, contract enforcement, and stakeholder negotiation.

Key Responsibilities

  • Lead warranty claims management for oil and gas equipment/projects
  • Drive insurance recoveries for complex technical disputes
  • Manage post-handover compliance and claims processes
  • Negotiate with EPC contractors, insurers, and legal teams

Background & Experience

  • Degree in Engineering (Mechanical/Chemical) or related technical field
  • 10 to 15 years in oil and gas warranty/insurance claims (EPC/operator side)
  • Proven track record in high-value (multi-million) dispute resolutions
  • Solid project management and contract law understanding
  • Excellent negotiation and multicultural communications skills

We Offer

  • Tax-free compensation package
  • Family relocation support
  • Career growth in Qatar's premier energy projects
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Insurance Sales Team Leader

Commercial Bank

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Job Description

The Insurance Sales Team Leader is responsible for achieving sales and market share goals. Key duties include supporting the team with insurance knowledge, setting KPIs, developing a customer base, ensuring excellent customer service, and managing day-to-day operations with internal and external parties. The Team Leader also drives business growth by maintaining a strong pipeline, providing training, facilitating product materials, overseeing joint client meetings, and handling reporting and activity trackers. This role ensures high-quality standards and customer satisfaction are consistently met.

Key Accountabilities

  • Responsible to achieve the Bank objectives of Sales and market share
  • Train and support the banks sales team on insurance products and sales Skills
  • Train, guide, direct, support and manage the team of designated Insurance Specialists
  • Ensure team KPIs are clear and support the team to achieve desired results
  • Explore and develop sales opportunities in new channels within the bank to increase the penetration of insurance
  • Liaise with the internal departments on day-to-day activities of the bank
  • Responsible for delivering a great customer experience through strong relationship management covering all customer issues and requests from banks, including operational and customer service-related issues.
  • Manages day-to-day activities as per the marketing & distribution agreements and SLA signed with the respective insurance partner
  • Develop and coach team members to be motivated and successful in demonstrating full knowledge and sales ability to their assigned channel.
  • Take responsibility for own personal development in line with agreed annual performance objectives
  • Mange the team to maintaining business pipeline for month in conjunction with RMs / Sales Officers
  • Responsible for arranging product training, training refresher for sales team on regular basis.
  • Responsible to educate sales team on underwriting guidelines.
  • Responsible to keep the sales team updated with the requirements of business submitted to insurance company
  • Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.
  • Ensure that all the sales material (Application, brochures, etc.) are available for the sales team and customers
  • Attend Joint client meetings with RM / Sales Officers.
  • Focus on RM activation across all segments to increase the business
  • Assist RMs / Sales Officers in portfolio review of clients on quarterly basis
  • Drive balanced portfolio mix of protection and savings
  • Providing high level of customer service for Premium and Private banking customers.
  • Maintain high level of business quality, met with quality KPIs.
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Insurance Senior Processing Officer

Commercial Bank of Qatar

Posted 1 day ago

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Job Description

Key Accountabilities

  • Insurance Acquisition
  • Act as a liaison between various CB front-line teams to ensure submission of applications.
  • Update & maintain all Sales MIS (Calls, Prospects, Attritions, pipeline, Business done).
  • Insurance Assessment and Processing
  • Act as a liaison between various CB functional areas to ensure submission of applications.
  • Help sales agents complete the required documents, and make sure that documentation is in proper order.
  • Follow up on submitted cases during the entire application process.
  • Keep sales agents informed about insurance application progress.
  • Maintain policy number book and issue policy numbers.
  • Conduct quality review and ensure the quality of applications before their submission to Insurer.
  • Coordinate the daily collection of applications from the channels and ensure they are sent to the Insurer.
  • Coordinate / chase further information requests with sellers - inc Medicals.
  • Track policy approvals and update business where necessary.
  • Submit standing order requests for Banca Business channels in a timely manner.
  • Maintain daily premium transfer file for new cases checking remittance complies with requirements.
  • Service for Customers (Internal and External)
  • Maintain policy cancellation data.
  • Coordinate and action policy amendment and cancellation requests.
  • Initiate customer refunds.
  • Monitor lapsed policy standing orders and manage cancellations as per policies and procedures.
  • Produce daily / monthly / quarterly reports for internal performance tracking.
  • Prepare quarterly QCB reports for Life Insurance Products.
  • Prepare and pass on all relevant documentation promptly for the unit/department's action.
  • Skills
  • Other Accountabilities
  • Regulatory Compliance
  • Assist in creating engagement records and documentation for all life insurance products to ensure audit and regulatory adherence.
  • Ensure compliance with SOPs.
  • Compile QCB reporting, quarterly and as needed for non-regular requests.
  • Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.
  • Continuous Improvement
  • Contribute to identifying opportunities for system, process, and practice improvements considering international standards, cost reduction, and productivity enhancement.
  • Policies, Systems, Processes & Procedures
  • Follow departmental policies, processes, SOPs, and instructions for controlled and consistent work execution.
  • Statements and Reports
  • Assist in preparing accurate departmental statements and reports to meet CB and department standards.
  • Quality, Health, Safety, & Environment
  • Adhere to all relevant quality, health, safety, and environmental procedures and controls to ensure safety, product quality, and environmental compliance.
  • Education
  • Bachelor's degree or equivalent.
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Senior Technical Manager-Microservices , API, Cloud with Insurance Domain

Doha, Doha TAT IT Technolgies

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Job Description

Senior Technical Manager-Microservices , API, Cloud with Insurance Domain Senior Technical Manager-Microservices , API, Cloud with Insurance Domain

1 week ago Be among the first 25 applicants

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We have an urgent requirement for Senior Technical Manager-Microservices , API, Cloud with Insurance Domain with our client based in Qatar

Experience In Software Architecture And Solution Design And Development Must

Microservices, APIs, enterprise integration, and containerization (Docker/Kubernetes). Must

Experience With DevOps, CI/CD, Agile Methodologies, And Cloud Migrations. Must

Hands-on experience with Java/Oracle PLSQL Must

Job Overview

We are looking for a Senior Technical Manager to lead the design, development, and implementation of enterprise IT solutions. This role involves managing technical teams,overseeing software architecture, and ensuring project success while aligning withbusiness objectives. The ideal candidate should have strong leadership, technical expertise, and experience in managing complex IT projects

Key Responsibilities

Project & Team Management:

  • Lead and mentor software development teams to deliver high-quality insurance IT solutions.
  • Manage the end-to-end SDLC for insurance applications, ensuring timely and cost-effective delivery.
  • Coordinate with business analysts, architects, and QA teams to align technical solutions.

Solution Development & Technical Oversight

  • Guide the development team in microservices-based architectures, API integrations, and enterprise-wide digital solutions.
  • Ensure best practices in software architecture, coding standards, security, and performance optimization.
  • Oversee the development of core insurance applications and respective add-ons.
  • Ability to design an intuitive UI/UX interfaces

Technology & Process Improvements

  • Implement AI/ML to enhance insurance IT capabilities.
  • Drive agile methodologies (Scrum, Kanban) and DevOps best practices.
  • Identify and mitigate risks, security vulnerabilities, and compliance gaps

Collaboration & Stakeholder Management

  • Work closely with business analysts, product owners, and IT leadership to align

technology with business goals.

  • Partner with third-party vendors, Insurtech's, and cloud platforms to drive innovation.
  • Conduct technical reviews, mentorship, and knowledge sharing within the team.

Required Skills & Qualifications

  • 10+ years of experience in software architecture and solution design and development
  • Knowledge of microservices, APIs, enterprise integration, and containerization (Docker/Kubernetes).
  • Experience with DevOps, CI/CD, Agile methodologies, and cloud migrations.
  • Strong leadership, problem-solving, and stakeholder management skills.
  • Hands-on experience with Java/Oracle PLSQL
  • Experience in driving Mobile First applications

Preferred Certifications

Any certifications related to Cloud, AI & ML

Skills: microservices,cloud migrations,apis,java,enterprise integration,agile methodologies,ui/ux design,devops,api,ai/ml,containerization (docker/kubernetes),oracle plsql,insurance,ci/cd

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Technology, Information and Internet

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Insurance Coordinator

ECCO Gulf WLL

Posted 1 day ago

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Job Description

Join to apply for the Insurance Coordinator role at ECCO Gulf WLL .

This role involves coordinating all insurance-related activities, verifying invoices, maintaining records, and assisting with employee inquiries. The ideal candidate has a bachelor's degree, 0-2 years of experience, and strong organizational skills.

Responsibilities include:

  • Managing insurance activities such as member updates and policy changes.
  • Verifying and reconciling insurance invoices.
  • Maintaining accurate insurance records.
  • Collaborating with departments to resolve discrepancies.
  • Handling employee insurance inquiries.
  • Monitoring policy updates and renewals.

Qualifications:

  • Bachelor's degree in relevant field.
  • 0-2 years experience, preferably in insurance coordination.
  • Attention to detail and good communication skills.
  • Proficiency in MS Office; insurance software is a plus.

Additional details:

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industry: Outsourcing and Offshoring Consulting

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Techno Functional Project Manager in Insurance domain

Doha, Doha TAT IT Technolgies

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Job Description

Techno Functional Project Manager in Insurance domain

We have an urgent requirement for a Techno Functional Project Manager in the Insurance domain with our client based in Qatar.

This role involves leading end-to-end implementation of insurance software products, utilizing Agile, Scrum, and DevOps methodologies. The ideal candidate should have strong project management skills, insurance domain knowledge, and technical expertise in Java/PLSQL.

Key Responsibilities:

  • Oversee deployment of insurance products, ensuring timely and successful implementation.
  • Develop and manage project plans, schedules, budgets, and resources.
  • Manage stakeholder relationships and coordinate with internal teams, clients, and vendors.
  • Identify and mitigate risks, develop contingency plans.
  • Implement process improvements, promote automation, and report on project metrics.

Required Skills & Qualifications:

  • 10+ years of experience in a techno-functional role within insurance.
  • Bachelor's or master's degree.
  • Experience with Waterfall & Agile methodologies, tools like JIRA, MS Projects.
  • Strong leadership and management skills.
  • Certifications: PMP, PMI-ACP, or Certified Scrum Master.

Additional Details:

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Project Management and IT
  • Industries: Technology, Information and Internet

This job is active and accepting applications.

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Insurance Coordinator

ECCO Gulf Majorel Qatar

Posted 1 day ago

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Job Description

Job Description:

  • Coordinate all insurance-related activities including member additions, deletions, and policy updates.
  • Verify insurance invoices and reconcile them against actual employee data to ensure accuracy.
  • Maintain accurate and up-to-date insurance records.
  • Coordinate with company and internal departments to resolve discrepancies.
  • Assist with employee insurance inquiries related to membership and billing.
  • Monitor insurance policy updates and renewals.

Qualification:

  • Bachelor's degree in any relevant field.
  • 0 to 2 years of experience, preferably in insurance coordination or related roles.
  • Strong attention to detail and accuracy in handling employee data and insurance documentation.
  • Excellent communication and interpersonal skills.
  • Ability to maintain and organize insurance records effectively.
  • Proficiency in MS Office (Excel, Word) and familiarity with insurance software is a plus.
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Techno-Functional Project Manager -Insurance

Doha, Doha TAT IT Technolgies

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Job Description

Techno-Functional Project Manager -Insurance Techno-Functional Project Manager -Insurance

This range is provided by TAT IT Technolgies. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more.

Base pay range

We have an urgent requirement for Techno-Functional Project Manager in Insurance domain with our client based in Qatar

Project Manager to lead the end-to-end implementation of insurance software products for clients. -Must

Implement Agile, Scrum, and DevOps methodologies for more efficient deployments. Must

Insurance Domain Must

Java / PLSQL based projects Must

Job Overview

  • We are looking for an experienced Project Manager to lead the end-to-end implementation of our insurance software products for clients. This role involves planning, execution, stakeholder management, and risk mitigation to ensure smooth deployment and adoption of the solution. The ideal candidate should have strong expertise in project management, insurance domain knowledge, and technical implementation skills.

Key Responsibilities

  • Product Implementation & Delivery:

Oversee the end-to-end deployment of the product to insurance companies, ensuring timely and successful implementation.

Develop and manage detailed project plans, schedules, budgets, and resource allocation.

Ensure on-time, on-budget, and high-quality project delivery while managing scope and expectations.

Should be proactive, taking ownership and commitment towards the completion of the projects on-time delivery

  • Stakeholder & Team Management:
  • Coordinate with internal teams, clients, vendors, and senior management.
  • Facilitate regular status meetings, progress updates, and issue resolution discussions.
  • Act as a bridge between clients and technical teams, ensuring smooth execution.
  • Risk Management:
  • Proactively identify risks, dependencies, and roadblocks, implementing mitigation strategies.
  • Develop contingency plans for data migration, system integration, and regulatory compliance challenges.
  • Process Improvement & Reporting:
  • Implement Agile, Scrum, and DevOps methodologies for more efficient deployments.
  • Promote automation in testing, data migration, and policy administration system integrations.
  • Provide regular reports on project progress, risks, and key performance metrics.
  • Required Skills & Qualifications:
  • 10+ years of experience in a techno-functional role within the insurance industry.
  • Bachelor (or) master's degree
  • Well-versed with Waterfall & Agile project methodologies & tools like JIRA, MS Projects
  • Good knowledge and handling of project management methodology and techniques
  • Strong leadership and management skills
  • Ability to drive multiple complex/mid-sized projects in all aspects
  • Ensuring goals are met in customer satisfaction, safety, quality, and team member performance.
  • Certifications(Any one must):
  • PMP Certified
  • PMI - ACP Certified
  • Certified Scrum Master

Skills: risk management,devops,scrum,project management,stakeholder management,technical implementation skills,agile methodologies,insurance domain knowledge,management,project,java,ms projects,plsql,jira,insurance,automation

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Technology, Information and Internet

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Techno-Functional Project Manager in Insurance domain

Doha, Doha TAT IT Technolgies

Posted 1 day ago

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Job Description

Techno-Functional Project Manager in Insurance domain

Get AI-powered advice on this job and more exclusive features.

This range is provided by TAT IT Technologies. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more.

Base pay range

We have an urgent requirement for a Techno-Functional Project Manager in the Insurance domain with our client based in Qatar.

Job Overview
  • We are looking for an experienced Project Manager to lead the end-to-end implementation of insurance software products for clients. This role involves planning, execution, stakeholder management, and risk mitigation to ensure smooth deployment and adoption of the solution. The ideal candidate should have strong expertise in project management, insurance domain knowledge, and technical implementation skills.
Key Responsibilities
  • Product Implementation & Delivery: Oversee the end-to-end deployment of the product to insurance companies, ensuring timely and successful implementation. Develop and manage detailed project plans, schedules, budgets, and resource allocation. Ensure on-time, on-budget, and high-quality project delivery while managing scope and expectations. Be proactive, taking ownership and commitment towards the completion of the projects on time.
  • Stakeholder & Team Management: Coordinate with internal teams, clients, vendors, and senior management. Facilitate regular status meetings, progress updates, and issue resolution discussions. Act as a bridge between clients and technical teams, ensuring smooth execution.
  • Risk Management: Proactively identify risks, dependencies, and roadblocks, implementing mitigation strategies. Develop contingency plans for data migration, system integration, and regulatory compliance challenges.
  • Process Improvement & Reporting: Implement Agile, Scrum, and DevOps methodologies for more efficient deployments. Promote automation in testing, data migration, and policy administration system integrations. Provide regular reports on project progress, risks, and key performance metrics.
Required Skills & Qualifications
  • 10+ years of experience in a techno-functional role within the insurance industry.
  • Bachelor's or master's degree.
  • Well-versed with Waterfall & Agile project methodologies & tools like JIRA, MS Projects.
  • Good knowledge of project management methodologies and techniques.
  • Strong leadership and management skills.
  • Ability to drive multiple complex/mid-sized projects in all aspects.
  • Certifications (any one): PMP Certified, PMI - ACP Certified, Certified Scrum Master.
Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Project Management and Information Technology
  • Industries: Technology, Information and Internet
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