489 Human Resources jobs in Qatar

Job Description :

• Workpack Preparation with assistance from Technical support team.
• Resources Planning
• Manpower - Assignment and coordination.
• Equipment - Packing list with assistance from Technical support team.

Job Coordination

Qualification

Experience Range

Key Skillsets Required

1. Project Planning & Coordination

2. Communication & Team Coordination

3. Administrative & Documentation Support

4. Technical & Tools Proficiency

Soft Skills

Requirements

Benefits

Are you confident you’re ready to be a successful human resources manager?

Discover more in this guide, which contains all the required information and suggestions. This guide will offer tips on the competencies needed to manage employees, how to keep competitors ahead, and the best practices for successful strategic human resource management.

Enhance and develop HR management skills.

Qualifications are essential to succeed as a human resources manager. You must sharpen your communication, conflict resolution, negotiation, and team management abilities. Listening to workers and communicating effectively to meet their needs is crucial.

Effective HR managers identify talent by collaborating with management teams. They manage employee development programs, coach workers, foster a culture of engagement, and perform other related tasks. Ensure you develop these essential skills to fulfill your responsibilities as a human resources manager.

HR managers must maintain contact with external stakeholders, such as potential recruits. Understanding the entire recruitment process is beneficial. They select the best candidates and onboard them into the company. Connecting with area colleges, universities, and trade schools can be advantageous. Staying updated with trends and networking at trade shows can lead to new opportunities in human resource management.

HR managers need to understand the company’s policies, plans, and goals. They should communicate with upper management to grasp both short-term and long-term objectives and develop strategies for managing the workforce.

HR managers must care for and respect their employees as they do their customers. This involves listening to concerns, providing guidance and support, and fostering innovation. Creating an environment that promotes open communication between staff and management builds trust, reduces problems, lowers staff turnover, and increases employee engagement.

Create an environment among all team members

The HR manager should foster a culture that encourages team members to share knowledge and resources. Promoting communication across departments and collaboration helps in project execution. When everyone works together and communicates openly, it benefits the organization. The HR manager plays a key role in maintaining a positive attitude among workers and facilitating good relationships between staff and management.

Are you confident you’re ready to be a successful human resources manager? Discover more in this guide, which contains all the required information and suggestions. This guide will offer tips on the competencies needed to manage employees, how to keep competitors ahead, and the best practices for successful strategic human resource management.

Enhance and develop HR management skills.

Qualifications are essential to succeed as a human resources manager. You must sharpen your communication, conflict resolution, negotiation, and team management abilities. Listen to workers and communicate with them in a way that meets their needs and builds trust.

Effective HR managers identify talent by collaborating with management teams. Manage employee development programs, coach workers, foster a culture of engagement, and perform other key responsibilities. Ensure you learn these essential skills to be a competent human resources manager.

HR managers must maintain contact with external stakeholders, such as potential recruits. Understanding the entire hiring process is beneficial. You select the best candidates and onboard them into the company. Connecting with area colleges, universities, and trade schools can help. Attend trade shows to stay updated on trends and network, which can lead to new opportunities in HR management.

HR managers need to understand the company’s policies, plans, and goals. Communicate with upper management to grasp their short-term and long-term objectives. Develop strategies to support the company’s workforce.

HR managers should treat employees with respect and care, similar to customers. This involves listening to concerns, providing guidance, and fostering innovation. Creating an environment that promotes open communication between staff and management will build trust, reduce staff turnover, and increase engagement.

Create an environment among all team members

The HR manager must foster a culture where team members share knowledge and resources. Encourage collaboration across departments to enhance teamwork. When everyone works together and communicates openly, the organization benefits. The HR manager plays a key role in maintaining a positive attitude and mediating relationships between staff and management.

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group.

Essential Duties & Responsibilities By Dimensions

• Shareholder & Financial:
• Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
• Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
• Implements KPI’s and best practices for Officer, Corporate Customer Services
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Customer (Internal & External):
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• Ensure customer satisfaction all times and resolve customer complaints timely and effectively.
• Attend and resolve all customer queries at the branch within specified TAT to ensure customer satisfaction.
• Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
• Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
• Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
• Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery.
• Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and scan approve customers’ signatures.
• Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
• Refer to Manager, Customer Services for any unresolved queries on transactions handled.
• Monitor the service standards operational in the branch and look for creative ways to improve service delivery.
• Ensure compliance to internal service quality standards and compliance to audit requirements.
• Learning & Knowledge:
• Possess working knowledge of branch customer service to carry out duties and responsibilities.
• Identify related areas for professional development of self.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
  
  

• Diploma degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
• No years of experience required
  
  

• Resume/CV
• Passport
• QID (Front and Back)
• Educational Certificates
• Birth Certificate

Cooper Fitch is supporting a multinational consulting firm in their search for an experienced HR Senior Specialist to join their team in Qatar.

Key Responsibilities:

• Deliver full-spectrum HR support across the employee lifecycle
• Ensure HR compliance and operational excellence across the Qatar office
• Coordinate and manage subcontractors
• Partner with internal stakeholders on performance, employee relations, and reporting

Requirements:

• Bachelors degree in Human Resources, or Business with additional qualifications beneficial
• 5–8 years of HR experience, ideally in a consulting or professional services firm
• Solid understanding of HR compliance and labour laws in the region
• Previous experience managing subcontractors or third-party vendors
• Arabic speaker preferred

If you meet the requirements and are interested in this opportunity, please apply.

Please note that only shortlisted candidates will be contacted.

• Manage information technology and computer systems.
• Hire, source, and train new IT employees, introducing them to the organizational standards and guidelines.
• Decide appropriate IT strategies after evaluating the current company requirements.
• Work in tandem with the management to develop and implement systematic IT policies and procedures.
• Enable fluent data protection and security measures to manage vital organizational information.
• Perform the role of problem-solver and attend to practical doubts and challenges of senior management.

Skills

• Proven working experience as an IT Manager or relevant experience.
• Proficient in fixing issues, maintaining systems, and modifying the IT components as per requirement.
• Possess in-depth knowledge of handling all network system requirements of a company.
• A graduate degree holder in Information Technology with relevant skills and knowledge.
• Fluent collaborator with a knack for coordinating with different team members.
• A passionate professional with strong interpersonal and managerial skills.

Talent Leaders is a Canadian federally incorporated Executive Search and HR Consulting firm, with a strong presence in the Middle East and a proven track record of sourcing exceptional leadership talent across the GCC. We have been exclusively mandated by one of our prestigious clients in Qatar to headhunt a highly qualified Director – Service Operations to lead a mission-critical function that drives digital infrastructure excellence and managed service maturity in a 24x7 environment.

Role Overview
The Director – Service Operations is responsible for orchestrating end-to-end service delivery, ensuring operational excellence across IT infrastructure, technical operations, workplace support, and client services. This role integrates and oversees the Service Desk, NOC, L1 Technical Operations, Control Management, and Workplace Services under a unified model focused on reliability, automation, governance, and client satisfaction. The ideal candidate will bring international exposure, particularly from Western, European, or Gulf-based environments, and a proven ability to lead high-performing IT operations in enterprise or multi-tenant settings.

Key Responsibilities

• Lead Service Operations including Service Desk, NOC, Technical Operations, Control Management, and Workplace Services
• Ensure successful, SLA-driven delivery of services to named enterprise clients
• Implement standardized operating models, ITIL-aligned governance, performance dashboards, and automation-first approaches
• Develop and monitor operational KPIs related to SLA compliance, MTTR, CSAT, change success rate, incident management, and proactive support
• Drive client engagement strategy and lead escalations, service transition, and solution design support
• Build executive reporting, analytics (e.g., Power BI dashboards), and contribute to strategic decision-making
• Manage internal collaboration across PMO, Finance, HR, Sales, and vendor relations
• Ensure compliance with internal controls, ISO 2000, ITIL, and best practices
• Coach, mentor, and manage cross-functional service teams for performance, growth, and knowledge contribution

Candidate Profile

• Minimum 12 years of experience in IT service delivery, ideally in a Managed Service Provider (MSP), IT outsourcing, or Data Center environment
• At least 7 years in a leadership role managing multi-disciplinary service operations teams
• Extensive experience working with enterprise or GCC-based clientele in high-availability environments
• Strong knowledge of ITIL (v3/v4 Practitioner required), ISO standards, SLAs, incident/change/problem management
• Familiarity with monitoring tools (e.g., SMAX, Lansweeper, Splunk), and reporting platforms (e.g., Power BI)
• Strong communication and stakeholder management skills with experience in client-facing executive roles
• Project Management certification (Prince2 preferred)
• Arabic language proficiency is an advantage
• Valid driving license and mobility within GCC as required

Preferred Attributes

• Experience leading in multi-cultural, global team environments
• Strong business acumen with a focus on automation, cost control, and SLA optimization
• Executive presence with the ability to engage C-level stakeholders and translate operational insights into board-level outcomes
• Passion for operational excellence and service transformation through digital enablement and AI-powered automation

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team.

Job Type : Full Time

Work Place : Onsite

Location : Malta, Europe (Relocate to Malta)

Relocation : VISA & Relocation Package Included

Requirements

• Minimum of 7 years’ service delivery management experience working within an IT Support / Managed Services environment
• Good communication skills and an excellent command of English language
• Strong customer focus with the ability to operate at all contact levels including senior manager / director level
• Demonstrable problem-solving skills
• Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
• Organised and delivery focused, strong planning skills and process driven
• Superior time-management skills along with a strong sense of urgency
• People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
• Able to work independently with minimal direction
• ITIL certified

Responsibilities

• Provide end to end ownership of customer service contracts
• Build relationships with customers to ensure renewals year on year of managed service contracts
• Manage financial aspects of customer service contracts
• Work across ITIL-based services, incident, problem, change, and release management processes to ensure excellent customer experience
• Coordinate efforts and liaise between onshore, nearshore, and offshore teams
• Ensure consistent delivery of contracted services to end customers
• Maintain effective management and process controls, with appropriate escalation procedures
• Act as a point of contact and escalation for contracted end customers
• Track service performance and prepare reports on SLAs & KPIs
• Produce management reports for customers and participate in review meetings
• Analyze trends, conduct root cause analysis, and implement feedback and actions
• Manage service improvement plans, including creation and ownership with end customers
• Collaborate as a team to continually improve our service
• Follow our client’s Information Security Policies (ISP and ISMP) at all times

Microsoft Business Solutions Overview

Your long-term future is important to our client. They offer great training, development, mobility opportunities, and community involvement activities to help you build a rewarding career. They value your contribution, encourage authenticity, and aim to create an environment that brings out the best in you.

Join their talented team and make the leap into the future. They provide relocation support for you and your family to facilitate your transition. Our client looks forward to meeting you and supporting your growth.

• Provide VMware support including incident and service requests
• Advance support of Windows OS Servers
• Manage Active Directory, DNS, DHCP, File and Print Services
• Vulnerability mitigation to keep systems up to date
• Mail service management: Microsoft Exchange and Microsoft 365
• Patch Management using WSUS & SCCM.
• Applying OS hardening policies.
• Participate in root cause analysis of major incidents
• Provide security compliance under relevant security policies
• Configuring Azure services to meet the needs of the organization