33 Bar jobs in Qatar
Bar Assistant Manager (Bar & Lounge, Element West
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** Element West Bay Doha, Umm Awaarad Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.
Assistant Bar Manager
Posted 17 days ago
Job Viewed
Job Description
Ensuring that the Restaurants Bar section, Bar is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests’ expectations at all times.
Essential Duties and Responsibilities
Guest Satisfaction
Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture, and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration
Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. Learn and have knowledge about the restaurant's/bar direct competitors (benchmarking). Assist the Bar Manager to achieve the monthly and annual KPO target and the outlet’s revenue. Operations
To have a full working knowledge of the bar floor plan / layout and all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the bar. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database. Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Bar Manager. Prepare weekly schedules with the Bar Manager according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands. Organizing monthly team meeting and Daily Calling every day with Bar Manager Ensure all bar closing tasks are completed before the bar team leaves the restaurant. Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented. Monitor bar maintenance and report any issues and repairs that may need to be carried out. Participate as needed in the interviewing and hiring of bar team members. Standard Responsibilities
Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times. Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times. Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system. Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings). Responsible for the recruitment, in conjunction with the Talent & Culture Department, of associates. Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates. Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction. Confidentiality
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.
Health & Safety
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace. The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory. Report any defects in the building, plant or equipment according to hotel procedure. Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures. Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety. Be fully conversant with: Regulations Risk Assessments for your department Hotel Fire & Bomb Procedures Other The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate. As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
#J-18808-Ljbffr
Assistant Bar Manager
Posted 17 days ago
Job Viewed
Job Description
Assistant Bar Manager , you will work closely with the manager of Scarfes Bar to oversee the day-to-day operations of the bar. You will also assist in managing our beverage team to develop their knowledge, skills, and service of fine wines and beverages in our destination bar. Scarfes Bar has a traditional soul, evoking the atmosphere of a London gentlemen's club, with a roaring fire and a wooden bar. It is warm, intimate, and sophisticated, with plush furniture arranged to create comfortable corners on a herringbone floor strewn with hand-woven rugs. The bar boasts a wide selection of single malts, including a rare specialization in sloe gin, featuring the hotel's own label. It also serves contemporary European dishes and bar snacks day and night. The bar hosts live music regularly, with occasional spontaneous late-night performances, creating a lively yet intimate atmosphere. You will embody our culture of being
intuitive, engaging , and
refined . Your role will make a difference in the experiences of our guests, associates, and community. You will demonstrate the highest level of hospitality and professionalism, motivating the team to achieve excellence. This role requires exceptional attention to detail, excellent written and spoken English, and proficiency in Microsoft Office (Word and Excel). Experience in a 5-star hotel or restaurant is desirable. Joining the Rosewood London team offers training and development opportunities. As part of Rosewood's global expansion, this role could serve as a stepping stone to exciting international career opportunities.
#J-18808-Ljbffr
Assistant bar manager
Posted today
Job Viewed
Job Description
Scarfes Bar has a traditional soul, evoking the atmosphere of a London gentlemen's club, with a roaring fire and a wooden bar. It is warm, intimate, and sophisticated, with plush furniture arranged to create comfortable corners on a herringbone floor strewn with hand-woven rugs. The bar boasts a wide selection of single malts, including a rare specialization in sloe gin, featuring the hotel's own label. It also serves contemporary European dishes and bar snacks day and night. The bar hosts live music regularly, with occasional spontaneous late-night performances, creating a lively yet intimate atmosphere.
You will embody our culture of beingintuitive, engaging , andrefined. Your role will make a difference in the experiences of our guests, associates, and community. You will demonstrate the highest level of hospitality and professionalism, motivating the team to achieve excellence.
This role requires exceptional attention to detail, excellent written and spoken English, and proficiency in Microsoft Office (Word and Excel). Experience in a 5-star hotel or restaurant is desirable.
Joining the Rosewood London team offers training and development opportunities. As part of Rosewood's global expansion, this role could serve as a stepping stone to exciting international career opportunities.#J-18808-Ljbffr
Assistant bar manager
Posted today
Job Viewed
Job Description
Ensures that associates also provide excellent service to associates in other divisions as appropriate.
Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
Maintains positive guest and associate interactions with good working relationships.
Implements agreed upon beverage policy and procedures throughout the property.
Finance / AdministrationEnsure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.
Learn and have knowledge about the restaurant's/bar direct competitors (benchmarking).
Assist the Bar Manager to achieve the monthly and annual KPO target and the outlet’s revenue.
OperationsTo have a full working knowledge of the bar floor plan / layout and all F&B offers.
To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.
To have a full knowledge of bar OS&E and drinks garnishes.
To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.
Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
Manage Micros, Open Table, Knowcross & all other systems as required.
Establish excellent rapport with guests in a professional manner.
Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts.
Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming.
Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
Build a personal profile as the managerial face of the bar.
Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database.
Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
Mentor associates as assigned to you, following all correct training procedures and standards.
Monitor associate development on the floor identifying training needs and any areas of concern.
To ensure all associate are developing within the departmental training program.
To ensure effective communication throughout the restaurant at all times.
To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Bar Manager.
Prepare weekly schedules with the Bar Manager according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands.
Organizing monthly team meeting and Daily Calling every day with Bar Manager
Ensure all bar closing tasks are completed before the bar team leaves the restaurant.
Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented.
Monitor bar maintenance and report any issues and repairs that may need to be carried out.
Participate as needed in the interviewing and hiring of bar team members.
Standard ResponsibilitiesComply and adhere to the Rosewood company policies.
Take on other tasks in addition of the ones stated, in a reasonable framework.
Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.
Model the company’s culture, vision, mission and core values at all times.
Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
Responsible for the recruitment, in conjunction with the Talent & Culture Department, of associates.
Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
ConfidentialityWhist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.Health & SafetyBe aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
Report any defects in the building, plant or equipment according to hotel procedure.
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
Be fully conversant with:
Regulations
Risk Assessments for your department
Hotel Fire & Bomb Procedures Other
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.#J-18808-Ljbffr
Assistant Bar Manager
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Food and Beverage Operations**
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guest's satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.
**Additional Responsibilities as Assigned**
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Bar Manager – Brasserie, Dubai
Posted 4 days ago
Job Viewed
Job Description
Oversee the day-to-day operations of the bar, ensuring smooth service and maintaining high hospitality standards. Develop and curate a unique cocktail menu, ensuring alignment with the brasserie’s concept and cuisine. Manage and optimize beverage inventory, stock control, and cost efficiency. Train and mentor the bartending team, ensuring expertise in mixology, beverage pairings, and service techniques. Engage with guests, providing recommendations and ensuring a refined bar experience. Collaborate with the kitchen and restaurant teams to create exceptional food and beverage pairings. Monitor and analyze bar revenue, costs, and performance metrics, ensuring profitability. Ensure compliance with local alcohol licensing laws and health & safety regulations. Introduce seasonal promotions, bar activations, and special events to enhance the guest experience and increase revenue. Minimum Requirements:
Previous experience as a Bar Manager or senior bartender in a high-end brasserie, fine dining, or luxury hospitality venue is required. Strong knowledge of mixology, spirits, wines, and classic cocktails. Excellent leadership, guest relations, and problem-solving skills. Fluency in English is required; additional languages such as French, Italian, or Arabic are a plus. Ability to work evenings, weekends, and in a fast-paced hospitality setting. Salary & Benefits:
Competitive base salary + service charge + performance-based incentives. Opportunity to lead the bar team in one of Dubai’s top brasserie concepts. Career growth within a high-profile hospitality group. A dynamic and creative work environment.
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Bar manager – brasserie, dubai
Posted today
Job Viewed
Job Description
Responsibilities:Oversee the day-to-day operations of the bar, ensuring smooth service and maintaining high hospitality standards.
Develop and curate a unique cocktail menu, ensuring alignment with the brasserie’s concept and cuisine.
Manage and optimize beverage inventory, stock control, and cost efficiency.
Train and mentor the bartending team, ensuring expertise in mixology, beverage pairings, and service techniques.
Engage with guests, providing recommendations and ensuring a refined bar experience.
Collaborate with the kitchen and restaurant teams to create exceptional food and beverage pairings.
Monitor and analyze bar revenue, costs, and performance metrics, ensuring profitability.
Ensure compliance with local alcohol licensing laws and health & safety regulations.
Introduce seasonal promotions, bar activations, and special events to enhance the guest experience and increase revenue.
Minimum Requirements:Previous experience as a Bar Manager or senior bartender in a high-end brasserie, fine dining, or luxury hospitality venue is required.
Strong knowledge of mixology, spirits, wines, and classic cocktails.
Excellent leadership, guest relations, and problem-solving skills.
Fluency in English is required; additional languages such as French, Italian, or Arabic are a plus.
Ability to work evenings, weekends, and in a fast-paced hospitality setting.
Salary & Benefits:Competitive base salary + service charge + performance-based incentives.
Opportunity to lead the bar team in one of Dubai’s top brasserie concepts.
Career growth within a high-profile hospitality group.
A dynamic and creative work environment.#J-18808-Ljbffr
Outlet Supervisor (Restaurant/bar)
Posted today
Job Viewed
Job Description
- Supervises employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Assistant Manager Pool Bar
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Food and Beverage Operations**
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guest's satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.
**Additional Responsibilities as Assigned**
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.