103 Client Support jobs in Qatar

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Job Description:

Technical Support Specialist (QPRO & Design)

Qatar

Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.

What You'll Be Doing:

• Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
• Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
• Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
• Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
• Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
• Providing training and mentorship to team members on the use of QPRO systems and design tools.
• Maintaining and updating technical documentation, including user guides, system manuals, and design records.
• Preparing reports on system performance, design workflows, and quality assurance activities.
• Supporting the implementation of best practices in quality management and design processes.

What Required Skills You'll Bring:

• Bachelor's degree in Civil Engineering, or a related field.
• 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
• Strong understanding of QPRO systems or similar quality management tools.
• Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work collaboratively with multidisciplinary teams.
• Strong organizational skills and attention to detail.

What Desired Skills You'll Bring:

• Extensive familiarity with infrastructure and engineering design processes.
• Experience in quality management systems and standards.
• Knowledge of project management tools and methodologies.
• Proven ability to train and mentor team members on technical systems and tools.
• Experience in the Middle East or GCC region is highly desirable

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

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Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years' experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor's degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Experience: 3+ Years

Qualification: Any degree

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

Overview

Exp: 3 + Years

Qualification: Any degree

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Salary Range: QAR 8,000 - 10,000

Hiring Preference: Local candidates only

Vacancies: 1

Industry: IT / Fintech

Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

1. Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
2. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
3. Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
4. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
5. Provide end-user support to customers and operators, including system diagnostics and operational guidance.
6. Ensure secure configuration and compliance of vending machine systems with company standards.

• Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
• 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
• Prior experience in the GCC market.

• Strong troubleshooting and diagnostic skills for hardware and software issues.
• Familiarity with embedded systems, networks, and vending technologies.
• Excellent communication and customer support skills.
• Ability to work independently and meet technical challenges efficiently.

Send your updated CV to with "Technical Support Specialist" in the subject line.

TS QATAR SYSTEMS AND COMMUNICATIONS is Hiring

Are you passionate about solving complex technical issues and providing top-notch customer support? Join our dynamic team at
TS Qatar
as a
Technical Support Engineer
and help us empower businesses through innovative cloud solutions.

Key Responsibilities

Provide technical support and maintenance for servers, desktops, system infrastructure and virtualization solutions.

Provide L1/L2 support for hardware and software issues related to servers and storage systems from multiple vendors

Install, configure, and manage Windows Server environments, Active Directory, DNS, DHCP, etc.

Assist in deploying and managing cloud services (primarily Microsoft 365 and Azure).

Troubleshoot issues related to system performance, user access, and cloud connectivity.

Implement basic security configurations (firewalls, antivirus, endpoint protection).

Respond to incidents via ticketing systems, ensuring timely and effective resolution in line with SLAs.

Support backup and disaster recovery procedures.

Document configurations, incidents, and resolutions.

Commitment to professional development by actively pursuing relevant certifications and learning opportunities aligned with company goals

Collaborate with vendor support for complex issue escalation and resolution.

Maintain flexible availability to support infrastructure-related incidents, planned maintenance, or on-call rotations, as required by the business.

Requirements

2–3 years of experience in system administration and/or cloud support roles.

Hands-on experience with Microsoft technologies: Windows Server, Active Directory, Microsoft 365.

Basic knowledge of Azure (Virtual Machines, Storage, AD Connect) or other cloud platforms.

Understanding of networking concepts (IP addressing, routing, switching, firewalls).

Good communication and problem-solving skills.

Bachelor's degree in Computer Science, IT, or related field.

Interested? Apply now
Send your CV to or DM us for more details

Position: Technical Support Executive

Location: Doha, Qatar

Job Type: Full-time

Eligibility: Freshers with a software development background and relevant degree

Role Overview

We are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.

Key Responsibilities

• POS System Setup and Deployment Support
• Assist in the configuration and installation of POS systems for clients.
• Provide onsite technical support during the initial deployment to ensure successful integration.
• Troubleshoot and resolve any issues encountered during the setup phase.
• Software Deployment and User Assistance
• Support the deployment and configuration of other software systems for end-users.
• Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.
• Work closely with internal teams to resolve hardware and software compatibility challenges.
• Problem Resolution and System Maintenance
• Address user queries and provide effective solutions for technical issues through online and onsite channels.
• Diagnose and escalate complex software bugs or system problems to the development team.
• Maintain system stability by ensuring prompt and effective issue resolution.
• User Communication and Training
• Clearly explain software features, updates, and functionalities to users.
• Conduct user training sessions to enhance familiarity with system operations.
• Gather feedback to identify areas for usability improvements and address user concerns.
• Support Ticket and Workflow Management
• Log, prioritize, and track support tickets using a ticketing system.
• Document resolutions for common issues to contribute to a shared knowledge base.
• Maintain regular communication with users about ticket progress and outcomes.
• Skill Development and Process Improvement
• Gain hands-on experience in deploying and troubleshooting software systems.
• Develop strong communication, coordination, and problem-solving abilities.
• Contribute to process enhancements by identifying and addressing operational gaps.

Qualifications/Skill Required

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Familiarity with software development concepts and troubleshooting.
• Strong verbal and written communication skills in English; knowledge of Arabic is a plus.
• Eagerness to learn and adapt in a dynamic work environment.
• Preferred Skills
• Basic knowledge of POS systems and software deployment.
• Experience with ticketing systems or customer support tools is advantageous.
• Excellent collaboration and coordination skills.

What We Offer

• Hands-on experience in supporting both onsite and online technical workflows.
• Opportunity to work with POS systems and other software solutions.
• A collaborative environment with mentorship from experienced professionals.
• A chance to develop foundational expertise in technical support and user engagement.

Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today

Job Type: Full-time

Pay: QAR1, QAR2,000.00 per month

Proficiency in hardware and software troubleshooting, Desktop performance upgrade.

Proficiency in managing and configuring operating systems (Windows Server, Linux).

Strong knowledge of networking concepts, firewalls, and security protocols.

Strong technical support skills in the use of IT Assets like Desktops, Printers, Network

devices, software, and ERP.

Proficient installation of software and configuration and repairs hardware and peripherals

such as printer/scanner/network devices.

Experience with Windows servers configuration and administration.

Active directory Administration (User Management/GPO Management)

Experience with antivirus and security software.

Understanding of backup and recovery solutions.

Experience with help desk ticketing systems and remote support tools.

Proficiency and experience to provide Enterprise level of customer service and technical support to all internal Users

Job Type: Full-time

Application Question(s):

• Are you to able to work on flexible shifts?
• Do you have health facility expereince ?

Experience:

• computer repairs and maintenance: 3 years (Required)
• in a technical support role : 3 years (Required)

Location:

• Doha (Required)