6 Food And Beverage Services jobs in Qatar

Organization- Grand Hyatt Doha
Summary
The Role
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Qualifications
Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as or Team Leader/Captain in a hotel or large restaurant with good standards.
• Good problem solving, administrative and interpersonal skills are a must
• Schedule flexibility is necessary and ability to multi-task
• Preferably residing in Qatar, with support of transfer

Primary Responsibilities

o Person who leads the branch

o Works as cashier in their shift by default

o Take responsibility and monitor the branch

Operational duties

o Responsible for requisition orders to be filled daily and on time (LPO)

o Check the food quantity and quality of current inventory and upon reception of new items

o Ensure the product quality being served is up to Oakberry's standards

o Help in receiving items from suppliers that deliver directly (if required) and signs off to confirm receival

o Implement the waste management requirements according to the set rules (e.g. record and dispose of expired products according to Qatar's regulations) and fill in the waste management sheet

Food Preparation

o Know how to use acai machines and layer the order items appropriately

o Know how to cut fruits appropriately and design them on top of each cup

o Follow health and safety procedures throughout each order preparation

Customer service

o Greet customers when entering or leaving the store

o Present the menu and explain to guests how various menu items are prepared, describing ingredients and preparation methods.

o Take acai orders from guests accurately

o Inform guests of menu changes and daily specials

o Make recommendations they genuinely feel the guests will enjoy

o Cross-sell and up-sell products

o Introduce loyalty program

o Tell the customers "Enjoy your Oak" when handing the order

o Respond promptly and courteously to correct any problems

o Monitor and observe guest customers experience to ensure guests are satisfied

o Resolve customer complaints, guide them and provide relevant information

o Answer telephone calls promptly

o Maintain clean and tidy checkout areas

o Be knowledgeable on the concept and acai products to explain to customers

o Be knowledgeable on the concept and acai products to explain to customers

POS System

o Manage transactions with customers using the POS

o Scan/punch in the product and ensure pricing is accurate

o Repeat back the guest's order to ensure accuracy

o Collect payments whether in cash or credit

o Issue receipts, refunds, change or tickets

o Redeem stamps and coupons for loyalty program

o Handle merchandise returns and exchanges

o Handle End of day sale report to make sure it is accurate and put the day's cash in an envelope

Delivery partners

o Know how to receive orders from delivery partners and add them on the POS in a timely manner

o Dispatch orders for delivery partners

o Check dispatched orders are correct

o Respond to any issues from delivery partners

Job Type: Full-time

Application Question(s):

• Are you available to join as early as January 15, 2024?

Experience:

• relevant: 3 years (Required)

Language:

• Proficient English and Basic Arabic (Required)

License/Certification:

• Food Handling Certificate and Basic Food Safety certificate (Required)

Requirements:

• Fluency in Tagalog or Nepalies is an advantage
• Female
• Available NOC/QID

Job Duties

• Prepare, season, and cook chicken menu items following standard recipes and procedures.
• Operate kitchen equipment safely
• Ensure proper portioning, presentation, and quality of food served.
• Follow food safety and hygiene standards at all times.
• Assist in receiving, storing, and organizing kitchen supplies and raw materials.
• Maintain cleanliness and sanitation of cooking and food preparation areas.
• Support team members in other food service duties when necessary.
• Provide fast and friendly service to customers if assigned at the counter.
• Adhere to company policies, safety guidelines, and operational procedures.

Job Types: Full-time, Permanent, Contract

Contract length: 24 months

Pay: QAR1, QAR2,000.00 per month

Overview

Food & Beverage Attendant (Room Service) - Waldorf Astoria Doha Lusail (HOT0BZLS)

Work Location: Waldorf Astoria Doha Lusail, Qatar Entertainment City, Doha Plot No. LED-ENT/01.

• Provide exceptional customer service to all guests, ensuring a memorable dining experience
• Greet guests warmly, escort them to their tables, and present menus
• Handle guest inquiries, special requests, and dietary needs with professionalism and courtesy
• Take accurate food and beverage orders from guests
• Relay orders to the kitchen and bar efficiently
• Ensure timely and correct delivery of food and beverages to guests
• Set up and maintain clean, organized, and well-presented tables and dining areas
• Clear and reset tables promptly after guests have finished
• Monitor tables and attend to any guest needs promptly
• Prepare and serve beverages, including alcoholic drinks, with adherence to hotel standards and regulations
• Maintain knowledge of the menu, including wine pairings and cocktail ingredients
• Ensure that all food and beverages are served at the correct temperature and presentation
• Address any issues or complaints from guests promptly, seeking assistance from supervisors when necessary
• Work closely with kitchen staff, bartenders, and other attendants to ensure seamless service
• Participate in team meetings and training sessions as required
• Monitor stock levels of food, beverages, and supplies, and notify management of any shortages
• Assist with inventory management and restocking as needed
• Adhere to health and safety regulations, including proper food handling and hygiene practices
• Follow hotel policies and procedures, including those related to alcohol service and guest privacy
• Promote and upsell food and beverage items to enhance guest experience and increase revenue
• Inform guests of any special offers, menu changes, or upcoming events

What are we looking for?

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.