96 Guest Service Agent Front Office jobs in Qatar

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit.

Key Responsibilities:

• Greet and welcome guests upon arrival and departure with a warm and friendly demeanor.
• Handle check-ins and check-outs efficiently, following all procedures and protocols.
• Address and resolve guest inquiries, requests, and complaints promptly and professionally.
• Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
• Coordinate with other departments to ensure guest satisfaction and seamless operations.
• Process guest payments, manage cash handling, and maintain accurate records.
• Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
• Uphold The Ned Doha’s standards of excellence and hospitality at all times.
  
  

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent communication and interpersonal skills.
• Proficiency in hotel management software and front office systems.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations calmly and effectively.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Fluency in English; knowledge of additional languages is an asset.
• A positive attitude and a commitment to providing outstanding guest service.
  
  

• One of the most iconic places to be and work.
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities
  
  

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Job Purpose:

We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit.

Key Responsibilities:

• Greet and welcome guests upon arrival and departure with a warm and friendly demeanor.
• Handle check-ins and check-outs efficiently, following all procedures and protocols.
• Address and resolve guest inquiries, requests, and complaints promptly and professionally.
• Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
• Coordinate with other departments to ensure guest satisfaction and seamless operations.
• Process guest payments, manage cash handling, and maintain accurate records.
• Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
• Uphold The Ned Doha's standards of excellence and hospitality at all times.

Qualifications:

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent communication and interpersonal skills.
• Proficiency in hotel management software and front office systems.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations calmly and effectively.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Fluency in English; knowledge of additional languages is an asset.
• A positive attitude and a commitment to providing outstanding guest service.

What's In It for you?

• One of the most iconic places to be and work.
• Amazing learning and development program
• Discounted rates at The Ned Doha
• Fantastic career growth opportunities

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Apply today and join us as a Front Office Agent

We are looking for FEMALE candidates for Front Office Agent position who can join immediately . Local hire only with minimum 1 year HOTEL INDUSTRY experience.

JOB LOCATION: QATAR (Candidates who are in Qatar only need to apply)

Job Type: Full-time

Overview

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

• Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
• Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
• Monitor room status, manage guest complaints, and ensure guest satisfaction.
• Maintain accurate guest profiles and follow VIP protocols.
• Adhere to local government requirements and Pullman guidelines for guest management.

• Thriving in fast-paced environments and love creating memorable guest experiences.
• Previous experience in hospitality is a strong advantage.
• Tech-savvy with Opera or similar systems.
• Guest-oriented, approachable, and genuinely service-minded.
• Fluency in English; additional languages are a great asset.
• Sales-driven mindset.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
• Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
• Monitor room status, manage guest complaints, and ensure guest satisfaction.
• Maintain accurate guest profiles and follow VIP protocols.
• Adhere to local government requirements and Pullman guidelines for guest management.
  
  

• Thriving in fast-paced environments and love creating memorable guest experiences.
• Previous experience in hospitality is a strong advantage.
• Tech-savvy with Opera or similar systems
• Guest-oriented, approachable, and genuinely service-minded
• Fluency in English; additional languages are great asset
• Sales-driven mindset
  
  

• Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.
• Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
• Monitor room status, manage guest complaints, and ensure guest satisfaction.
• Maintain accurate guest profiles and follow VIP protocols.
• Adhere to local government requirements and Pullman guidelines for guest management.

Your experience and skills include:

• Thriving in fast-paced environments and love creating memorable guest experiences.
• Previous experience in hospitality is a strong advantage.
• Tech-savvy with Opera or similar systems.
• Guest-oriented, approachable, and genuinely service-minded.
• Fluency in English; additional languages are a great asset.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, ensuring work brings purpose to your life. During your journey with us, you can continue to explore the limitless possibilities at Accor.

Join us and write your story. Discover the opportunities at Accor by visiting .

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS