79 Head Of Operations Benelux jobs in Qatar

EPD Business Operations Lead, IPS

Scale's rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:

• Building custom AI applications that will impact millions of citizens and government employees
• Generating high-quality training data for custom LLMs
• Upskilling and AI advisory services to spread the impact of AI

As EPD Business Operations Lead in Doha, you will be the operational cornerstone for a key strategic region, designing, building, and running the critical systems that enable the team's hyper-growth and delivery success. You will help translate vision into execution, streamline how our technical team builds and ships products, and ensure clarity, alignment and operational excellence across a growing global team.

This is a role for someone who thrives at the intersection of product, people, and process - someone who can take ownership like a founder, operate like a systems designer, and execute like a product manager.

What you'll do

• Be the connective tissue across the Engineering, Product and Design teams - driving alignment, clarity, and prioritization across all initiatives and projects
• Own knowledge management and internal tooling, ensuring the team operates efficiently at scale. Deep expertise in Notion is critical - you'll design, manage, and evolve the team's central knowledge base, project trackers, decision logs etc
• Build and maintain systems for project tracking, staffing and performance reporting
• Partner with Finance and Legal to streamline procurement, budgeting, and contract processes to positively impact delivery timelines. You'll also support the team on revenue recognition tracking and spend monitoring for projects.
• Design and operationalize new processes that make product development and data delivery faster, higher quality and more predictable
• Serve as a force multiplier for technical leadership - helping anticipate needs, prepare materials and communicate priorities internally and externally
• Lead internal enablement and upskilling initiatives, ensuring the team continuously improves its product development muscle.

Ideally, you'd have

• 5+ years of experience in product, strategy or business operations roles, preferably within a high-growth technology company or top-tier consulting/finance firm.
• Proven ability to design and scale systems that help technical teams operate with clarity and velocity.
• Exceptional analytical skills with a penchant for digging deep into the data, thinking from first principles, and iterating quickly to deliver results.
• Strong familiarity with Notion, plus adjacent productivity tools (e.g., Asana, Airtable, Coda, Slack integrations).
• Experience working in or with the Middle East, with an understanding of the regional business and regulatory environment, is a plus.
• Fluency in English is required; proficiency in Arabic is a strong advantage.

PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's
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for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
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Operations Director – High-End Food & Beverage / Hospitality

Location:
Doha, Qatar (with oversight across GCC markets)

Industry:
High-End Food & Beverage / Hospitality

Employment Type:
Full-Time

About the Role

A prestigious international restaurant group is seeking an accomplished
Operations Director
to oversee its portfolio of premium dining concepts across
Doha and the wider GCC region
. This senior leadership role requires an executive with extensive experience in
high-end dining and luxury hospitality
, ideally gained in
Europe and South America
, bringing global best practices and cultural insight to the group's Middle Eastern expansion.

The successful candidate will drive operational excellence, financial performance, and strategic growth, ensuring the group continues to set benchmarks for premium hospitality experiences.

Key Responsibilities

Operational Leadership & Brand Excellence

• Lead daily operations of multiple high-end restaurants in Doha and GCC countries.
• Ensure consistently world-class guest experiences, aligned with luxury dining standards.
• Standardize operational practices and service protocols across multi-market operations.
• Introduce innovations inspired by European and South American hospitality trends.

Financial & Commercial Management

• Full P&L accountability across GCC operations, ensuring profitability and growth.
• Develop budgets, forecasts, and financial strategies in line with business goals.
• Optimize food costs, labor ratios, and operational expenditures while maintaining premium standards.
• Identify new revenue opportunities, premium partnerships, and positioning strategies in diverse GCC markets.

Strategic Growth & Expansion

• Translate corporate strategy into clear operational KPIs across Doha and GCC outlets.
• Oversee new restaurant openings, refurbishments, and expansion projects in regional markets.
• Collaborate with brand and culinary teams to introduce innovative dining concepts tailored for premium clientele.
• Leverage international best practices to enhance regional execution.

People & Leadership

• Inspire and lead a multicultural workforce of senior managers, chefs, and frontline staff.
• Build a culture of service excellence, accountability, and continuous improvement.
• Implement robust training and development programs to elevate service consistency.
• Drive succession planning and career development to strengthen leadership pipelines.

Quality, Standards & Compliance

• Ensure full compliance with food safety, health & safety, and local regulatory requirements across all GCC markets.
• Safeguard brand integrity through regular audits and quality assurance mechanisms.
• Maintain flawless execution of brand standards and guest experience expectations.

Qualifications & Experience

• Bachelor's degree in Business Administration, Hospitality Management, or related field (MBA preferred).
• 12–15 years of proven success in
  multi-unit operations within high-end F&B / fine dining
  , including at least 5 years in senior leadership.
• Strong international experience in
  Europe and South America
  is highly preferred.
• Demonstrated expertise in luxury dining operations, multi-market management, and delivering financial results.
• Direct P&L accountability with a record of driving profitability and efficiency.
• Experience leading new market entries, concept launches, and premium restaurant openings.
• Strong leadership, communication, and cross-cultural management skills.
• Deep knowledge of global fine-dining trends and luxury guest expectations.

What We Offer

• An executive role with a prestigious and growing hospitality group.
• The opportunity to shape and expand a high-end dining portfolio across Doha and the GCC.
• Competitive executive compensation with performance-based incentives.

Company Description
Egis Qatar

Job Description
The Operations Director is responsible for planning and governance and for overseeing the successful delivery of the projects output including technical results and financial profitability , he/she provides with operational oversight and technical support for projects, directs and coordinates the projects based on company policies, goals, and objectives to ensure an efficient working environment and those deadlines are met consistently.

• Ensure projects & programs meet client's expectations, delivered on time, within the budget and to a high level of quality;
• Provide support to the project leadership in coordinating with the various departments & support services involved;
• Manage teams to ensure business objectives are achieved on time and within budget;
• Liaise with client representative as necessary to ensure client satisfaction and any action plan whenever required;
• Maintain strategic alignment between the program and the organization;
• Develop and implement program management plans to ensure the success of the program;
• Manage the projects budgets, risks and issues and take corrective measurements through formalized action plans;
• Develops plans to increase efficiency and reduce costs without compromising on the quality;
• Identifies improvement areas and plans and implements systems to boost company effectiveness;
• Participate to tendering stage by providing inputs on the operational feasibility , risks, mitigation plan (strategy for resources, delivery plan.)

Qualifications
Bachelor's Degree in a Construction related discipline.

Additional Information

• Strong leadership skills and be able to make critical decisions;
• Client liaison management;
• Good knowledge of budgeting and resource allocation procedures;
• Good knowledge and handling of project and program management;

• General Management

• Permanent Contract

• Director

• Doha

About Us

Egis Qatar

About the Role

The Operations Director is responsible for planning and governance and for overseeing the successful delivery of the projects output including technical results and financial profitability , he/she provides with operational oversight and technical support for projects, directs and coordinates the projects based on company policies, goals, and objectives to ensure an efficient working environment and those deadlines are met consistently.

• Ensure projects & programs meet client's expectations, delivered on time, within the budget and to a high level of quality;
• Provide support to the project leadership in coordinating with the various departments & support services involved;
• Manage teams to ensure business objectives are achieved on time and within budget;
• Liaise with client representative as necessary to ensure client satisfaction and any action plan whenever required;
• Maintain strategic alignment between the program and the organization;
• Develop and implement program management plans to ensure the success of the program;
• Manage the projects budgets, risks and issues and take corrective measurements through formalized action plans;
• Develops plans to increase efficiency and reduce costs without compromising on the quality;
• Identifies improvement areas and plans and implements systems to boost company effectiveness;
• Participate to tendering stage by providing inputs on the operational feasibility , risks, mitigation plan (strategy for resources, delivery plan.)

What do we need from you

Bachelor's Degree in a Construction related discipline.

What's in it for you?

• Strong leadership skills and be able to make critical decisions;
• Client liaison management;
• Good knowledge of budgeting and resource allocation procedures;
• Good knowledge and handling of project and program management;

Company Description

Egis Qatar

Job Description

The Operations Director is responsible for planning and governance and for overseeing the successful delivery of the projects output including technical results and financial profitability , he/she provides with operational oversight and technical support for projects, directs and coordinates the projects based on company policies, goals, and objectives to ensure an efficient working environment and those deadlines are met consistently.

• Ensure projects & programs meet client's expectations, delivered on time, within the budget and to a high level of quality;
• Provide support to the project leadership in coordinating with the various departments & support services involved;
• Manage teams to ensure business objectives are achieved on time and within budget;
• Liaise with client representative as necessary to ensure client satisfaction and any action plan whenever required;
• Maintain strategic alignment between the program and the organization;
• Develop and implement program management plans to ensure the success of the program;
• Manage the projects budgets, risks and issues and take corrective measurements through formalized action plans;
• Develops plans to increase efficiency and reduce costs without compromising on the quality;
• Identifies improvement areas and plans and implements systems to boost company effectiveness;
• Participate to tendering stage by providing inputs on the operational feasibility , risks, mitigation plan (strategy for resources, delivery plan.)

Qualifications

Bachelor's Degree in a Construction related discipline.

Additional Information

• Strong leadership skills and be able to make critical decisions;
• Client liaison management;
• Good knowledge of budgeting and resource allocation procedures;
• Good knowledge and handling of project and program management;

Job title

Manager Flight Operations Business Support

Ref #

Location

Qatar - Doha

Job family

Pilots & Flight Operations

• Closing date: 14-Oct-2025

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Additionally, you will also provide support to SVP Network Operations and SVP Flight Operations in day-to-day management matters and initiatives to ensure that and SVP Flight Operations meets its operational and strategic objectives.

Specific responsibilities for the role include:

Strategic

• Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
• Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division's strategy.
• Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
• Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
• Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

• Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
• Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
• Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
• Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
• Develop strategic and tactical plans for the emergence of a 'process driven' culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
• Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
• Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
• Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant University or College qualifications with Minimum 9 years of job-related experience.
• Airline Operational Control environment i.e. OCC / IOC.
• Experience in Business administration and managing cross functional teams within an airline environment.
• Experience in Financial/Accounting and 3rd party contract management preferred.
• Compliance /audit and process improvement experience.
• Knowledge of organisational development.
• Strong leadership / team management skills, hands on business style - ability to "make things happen".
• Excellent planning/organizing, analytical and problem-solving skills/techniques.
• Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
• Excellent verbal and written communication skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Experience:

At least 7 years' experience into HR with manpower outsourcing organization primarily into Oil and Gas sector.

Should have team handling experience.

Should have experience working with the Senior Leadership/Top Management.

Work Experience in the GCC based organization or served the clients in the GCC is an added advantage

Educational Qualification:

MBA in Human Resource Management preferably from the Tier-1 College

Work Location:

Doha, Qatar

Roles and Responsibilities:

• Administer the holistic HR process, ensuring compliance with Qatar labor laws, regulations, and industry standards.
• Manage seamless employee onboarding and exit procedures, fostering positive employee experience.
• Facilitate transparent communication channels to promote employee engagement and organizational cohesion.
• Maintain accurate employee records and oversee payroll management across divisions.
• Address employee grievances, conflicts, and disciplinary actions, nurturing a supportive work environment.
• Develop and implement comprehensive training and development programs to enhance employee skills and performance.
• Create, update, and enforce HR policies and procedures to align with legal mandates and organizational objectives.
• Drive performance evaluation processes, incentive distribution, and talent management strategies.
• Champion initiatives for employee engagement, diversity, equity, and inclusion.
• Lead workforce planning efforts, including succession planning and talent acquisition strategies.
• Implement and optimize HR technology solutions, including ERP systems, analytics tools and AI to streamline processes and enhance employee experience.
• Cultivate a culture of employee wellness through programs promoting physical, mental, and emotional well-being.
• Integrate corporate social responsibility initiatives into HR strategies and community engagement efforts.
• Lead employer branding campaigns and manage reputation as an employer of choice.
• Oversee knowledge management processes, HR documentation, and training resources.
• Optimize budget management for the People and Culture department, ensuring efficient resource allocation.
• Create, update, enforce and monitor KRA's and KPI''s in association with each department and act as the owner for publishing at agreed intervals. Implement the same in ERP for automatic update and testing.
• This consolidated role encompasses a comprehensive array of responsibilities critical to fostering a thriving organizational culture and maximizing employee potential.

Managing Director, Creative Operations - Doha

An international creative group with a global presence is establishing a new hub in Doha to support its increasing portfolio of work and high-profile events across the region. We are seeking an inspiring Managing Director, Creative Operations to lead this office, overseeing operations, production delivery, and client engagement. This role combines commercial leadership with creative vision, managing a £15m-turnover entity to deliver brand-defining experiences and events for some of the world's most influential clients.

Key Responsibilities

• Strategic Leadership:
  Establish and lead the Doha office as a central base for regional operations, ensuring alignment with global strategy and group objectives.
• Operational Oversight:
  Take full P&L responsibility for the entity, managing budgets, forecasting, and commercial performance.
• Creative & Production Management:
  Oversee the planning and delivery of large-scale, high-profile events and creative productions, ensuring innovative and world-class execution.
• Client & Stakeholder Engagement:
  Build trusted relationships with sovereign wealth groups, family offices, luxury brands, and global artists, acting as a senior point of contact.
• Creative Direction:
  Work alongside international creative teams to integrate visionary ideas with operational excellence.
• Team Leadership:
  Recruit, mentor, and inspire a high-performing multi-disciplinary team in Doha, fostering a culture of creativity and excellence.
• Market Development:
  Represent the group at the highest levels in Qatar and the wider GCC, developing strategic partnerships and business opportunities.

Candidate Profile

• Proven senior leadership experience within creative agencies, luxury events, or fashion-related industries.
• Background running a business or department with a turnover around £15m or more.
• Strong expertise across both operational delivery and creative client leadership.
• Deep understanding of working with UHNWIs, sovereign wealth offices, or elite cultural clients.
• Ability to engage and collaborate with leading fashion brands, artists, and creative innovators.
• Excellent communication, diplomacy, and relationship management at senior levels.
• International experience, preferably with GCC exposure or willingness to relocate.

Offer

• Executive leadership role with autonomy to build and manage the Doha creative hub.
• Opportunity to influence landmark luxury and fashion projects with global impact.
• Competitive and comprehensive executive package reflective of seniority.

Director of Media Operations

Location: Qatar

Full-time | Senior Management

About the Role

We are looking for an experienced Director of Media Operations to lead the complete setup and management of our new media channels in Qatar. This is a senior leadership role responsible for overseeing licensing, infrastructure, logistics, equipment procurement, budgeting, content strategy, and compliance with Qatar's media regulations.

Key Responsibilities

• Lead the end-to-end setup of TV, radio, and/or digital media channels.
• Secure licenses and regulatory approvals in Qatar.
• Oversee studio construction, technical infrastructure, and equipment procurement.
• Manage logistics, vendor negotiations, and operational budgets.
• Build and lead multidisciplinary teams across production, editorial, technical, logistics, and sales.
• Define programming strategies and ensure high-quality, culturally relevant content.
• Ensure compliance with Qatar's media and broadcasting regulations.

Qualifications

• Bachelor's degree in Media, Broadcasting, Communications, or related field (Master's preferred).
• 8–10+ years of experience in media/broadcasting operations, with at least 5 years in a senior leadership role.
• Proven track record in setting up media channels from concept to launch.
• Strong expertise in budgeting, logistics, and vendor management.
• Excellent knowledge of broadcast systems, studio technologies, and digital platforms.
• Strong leadership, negotiation, and project management skills.
• Proficiency in English; Arabic is an advantage.

Key Competencies

• Strategic and operational leadership
• Strong financial and project management skills
• Expertise in logistics and large-scale setup
• Culturally adaptable and innovative mindset

How to Apply

Send your CV and portfolio to:

Or apply via WhatsApp:

Subject Line: Director of Media Operations Application

Job Types: Full-time, Permanent

Application Question(s):

• Does you have an experience with Media Channel Setup and Launch?
• Does you have an experience with Media Channel Operation and Full Management Skills?
• Your Nationality ?