132 Hotel Duty Manager Arabic Speaker Preferred jobs in Qatar
Guest Services Agent
Posted 2 days ago
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Job Description
Overview
At Zulal Wellness Resort, we are seeking a warm, service-driven Guest Service Agent to be the first smile our guests see and the lasting impression they remember. If you have a passion for creating exceptional guest experiences in a luxury wellness setting, we’d love to welcome you to our team.
Key Responsibilities Guest Relations- Welcome guests with warmth, professionalism, and a genuine smile in accordance with Zulal standards.
- Handle check-in, check-out, and reservation processes smoothly and efficiently.
- Provide accurate information about resort facilities, wellness programs, and local attractions.
- Anticipate and respond to guest needs, requests, and preferences to enhance satisfaction.
- Manage guest accounts, process payments, and handle billing accurately.
- Maintain updated knowledge of room status, rates, and promotions.
- Handle incoming calls, messages, and correspondence promptly and courteously.
- Coordinate with Housekeeping, Concierge, and other departments to ensure seamless service delivery.
- Reflect the resort’s wellness values through professional appearance, behavior, and communication.
- Promote Zulal Wellness programs, spa treatments, and special experiences.
- Minimum 1 year of experience in a luxury hotel or resort front office role (wellness or spa experience is a plus).
- Proficiency in PMS systems (preferably Opera) and MS Office.
- Strong communication skills in English; additional languages are an advantage.
- Excellent interpersonal skills with a guest-centric attitude.
- Warm, friendly, and service-oriented personality.
- Ability to remain calm and composed under pressure.
- High attention to detail and problem-solving skills.
- Professional grooming and demeanor in line with luxury hospitality standards.
- Entry level
- Full-time
- Customer Service
- Hotels and Motels
- Hospitals and Health Care
Guest Services Agent
Posted 2 days ago
Job Viewed
Job Description
At Zulal Wellness Resort, we are seeking a warm, service-driven
Guest Service Agent
to be the first smile our guests see and the lasting impression they remember. If you have a passion for creating exceptional guest experiences in a luxury wellness setting, we’d love to welcome you to our team. Key Responsibilities
Guest Relations
Welcome guests with warmth, professionalism, and a genuine smile in accordance with Zulal standards. Handle check-in, check-out, and reservation processes smoothly and efficiently. Provide accurate information about resort facilities, wellness programs, and local attractions. Anticipate and respond to guest needs, requests, and preferences to enhance satisfaction. Operations
Manage guest accounts, process payments, and handle billing accurately. Maintain updated knowledge of room status, rates, and promotions. Handle incoming calls, messages, and correspondence promptly and courteously. Coordinate with Housekeeping, Concierge, and other departments to ensure seamless service delivery. Wellness & Brand Representation
Reflect the resort’s wellness values through professional appearance, behavior, and communication. Promote Zulal Wellness programs, spa treatments, and special experiences. Qualifications & Experience
Minimum 1 year of experience in a luxury hotel or resort front office role (wellness or spa experience is a plus). Proficiency in PMS systems (preferably Opera) and MS Office. Strong communication skills in English; additional languages are an advantage. Excellent interpersonal skills with a guest-centric attitude. Personal Attributes
Warm, friendly, and service-oriented personality. Ability to remain calm and composed under pressure. High attention to detail and problem-solving skills. Professional grooming and demeanor in line with luxury hospitality standards. Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
Hotels and Motels Hospitals and Health Care
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Guest Services Officer
Posted today
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You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Reception within the Spa of Rooms Division.
**Qualifications**:
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.
Guest Services Associate
Posted today
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**Requirements**:
- 1+ year experience in a guest services role
- Previous experience working in a theme park or similar industry
- Cash handling experience
- Knowledge of using POS systems
- Good English verbal and written
- Good customer service skills
**Responsibilities**:
- Operating the Ticket systems and the gates for the Test and Adjust period to trigger any potential errors and problems before the Guests experience.
- Welcome Guests in a friendly and professional manner and listen attentively to their requests
- Manage and maintain queue lines efficiently
- To operate cash register (POS System)
- Provide pricing, promotion, rides/attractions information to Guests, keeping them well informed in order to enhance/maximize their Park experience
- Consistently promote upselling and cross selling opportunities in order to generate additional revenue
Pay: From QAR2,000.00 per month
Guest Services Attendant / Receptionists
Posted 3 days ago
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Job Description
Guest Services Attendant / Receptionists vacancy in Umm-Salal Qatar
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
· Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
· Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.
· Verify/adjust billing for guests.
· Communicate to appropriate staff when guests are waiting for an available room.
· Advise guest of messages.
· Clear departures in computer system.
· Coordinate with Housekeeping to track room status and guest concerns.
· File guest paperwork or documentation.
· Operate telephone switchboard station.
· Run and check daily reports, contingency lists, and credit card authorization reports.
· Supply guests with directions and information.
· Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
· Arrange transportation for guests/visitors.
· Count and secure bank at beginning and end of shift.
· Cash-guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change.
· Notify Loss Prevention/Security of any reports of theft.
· Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
· Ensure uniform and personal appearance are clean and professional.
· Maintain confidentiality of proprietary information.
#J-18808-LjbffrGuest Services Specialist (Recreation)
Posted today
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**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
Guest Services Officer - Communications Center
Posted today
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Job Description
About Hyatt Regency Oryx Doha:
Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers.
About the role:
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.
As Guest Service Officer - Communications Center you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they call and responding to the guests’ inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
**Qualifications**:
What we are looking for:
Relevant degree or diploma in Hospitality or Tourism management
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow
Ability to work under pressure
Excellent English
What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within the global company
Discounted rooms at Hyatt worldwide
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Westin Experience Supervisor (Guest Services)
Posted today
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Job Description
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Hostess - Arabic Speaker
Posted 2 days ago
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Job Description
Fundamental Hospitality is looking to hire a Hostess (Arabic Speaker) to join our award - winning team at GAIA in Doha, Qatar.
Requirements:
Minimum of 1-2 years’ experience in a similar role in high- end restaurants
Fluent in English and Arabic (additional languages will be advantageous)
Based in Doha
What We Offer:
Competitive Salary
Work Visa & Medical Insurance
30 days paid annual leave
Employee discounts across our venues
Joining flight ticket (for international applicants) plus return tickets to home country (annually or biennially, depending on position)
Opportunities for growth, learning and development within our company
2 days off weekly
Meals on duty
Who are we?
Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.
Website:
#J-18808-LjbffrReceptionist (Arabic Speaker)
Posted today
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Job Description
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business and contribute to the marketing of our company. You will also coordinate front-desk activities, such as checking our customers in and out of the center.
Main Responsibilities:
- Promoting and marketing our center with potential customers.
- Receiving customers at the front desk by greeting, welcoming, directing and announcing them appropriately.
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Checking customers in and out of the center safely through the cashier system.
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Maintaining the customer database.
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Answering incoming phone calls and messages.
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Ensure reception area is clean, tidy and presentable.
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Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitors, issue access etc.).
- Order front office supplies and keep inventory of stock. Requirements
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Work experience as a Receptionist, Front Office Representative or similar role is a plus.
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Proficiency in Microsoft Office Suite.
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Willingness to learn how to operate cashier systems.
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Professional attitude and appearance.
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Solid written and verbal communication skills (Both Arabic and English).
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Ability to be resourceful and proactive when issues arise.
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Excellent organizational skills.
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Multitasking and time-management skills, with the ability to prioritize tasks.
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Customer service attitude.
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Higher Diploma degree; additional certification in Office Management is a plus
**Job Types**: Part-time, Contract
Contract length: 3 months
**Salary**: QAR3,750.00 - QAR4,000.00 per month
**Language**:
- Arabic (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Expected Start Date: 05/12/2020