13 Hotel Managers jobs in Al Hitmi
Guest Services - Supervisor
Doha, Doha
Mandarin Oriental
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About The Job
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
As Guest Services Supervisor, you will be responsible for the following duties
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception. Provide direction and support to all FO colleagues at any time, particularly during the operational hours. Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies. Follow the duty schedule and assure all tasks are completed at all times in a timely manner. Assure the back and front of house areas of the Reception are clean and tidy at all times. Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
As Guest Services Supervisor, we expect from you
Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Effective verbal and written communication skills in English. Arabic is an advantage
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
We’re Fans. Are you? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Mandarin Oriental by 2x Get notified about new Guest Services Manager jobs in
Doha, Qatar . Manager Customer Service and Accessibility
Manager Customer Service and Accessibility
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Guest Services - Supervisor
role at
Mandarin Oriental Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About The Job
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
As Guest Services Supervisor, you will be responsible for the following duties
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception. Provide direction and support to all FO colleagues at any time, particularly during the operational hours. Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies. Follow the duty schedule and assure all tasks are completed at all times in a timely manner. Assure the back and front of house areas of the Reception are clean and tidy at all times. Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
As Guest Services Supervisor, we expect from you
Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Effective verbal and written communication skills in English. Arabic is an advantage
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
We’re Fans. Are you? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Mandarin Oriental by 2x Get notified about new Guest Services Manager jobs in
Doha, Qatar . Manager Customer Service and Accessibility
Manager Customer Service and Accessibility
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Guest Services - Agent
Doha, Doha
Mandarin Oriental Hotel Group
Posted 5 days ago
Job Viewed
Job Description
Mandarin Oriental, Doha is looking for a
Guest Services Agent
to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you
includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-Ljbffr
Guest Services Agent
to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you
includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Intern
Doha, Doha
Marriott International, Inc
Posted today
Job Viewed
Job Description
**Job Number** 24051852
**Job Category** Management Development Programs/Interns
**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you
- ll be better prepared to pursue opportunities post graduation. Here
- s to exploring, kickstarting your dream career, and joining us on your journey!
Marriott International is the world
- s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
**Job Category** Management Development Programs/Interns
**Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you
- ll be better prepared to pursue opportunities post graduation. Here
- s to exploring, kickstarting your dream career, and joining us on your journey!
Marriott International is the world
- s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Officer
Doha, Doha
Park Hyatt Doha
Posted today
Job Viewed
Job Description
Summary
Become a Guest Service Officer at Park Hyatt Doha and embark on a journey where every interaction shapes unforgettable guest experiences! In this pivotal role, you'll be at the forefront of our guests' journey, assisting with check-in/out, account settlements, and providing invaluable information about our hotel services and local attractions in Doha. With opportunities for engaging conversations and direct impact on guest satisfaction, this role offers a dynamic environment where your passion for hospitality shines.
**Qualifications**:
Become a Guest Service Officer at Park Hyatt Doha and embark on a journey where every interaction shapes unforgettable guest experiences! In this pivotal role, you'll be at the forefront of our guests' journey, assisting with check-in/out, account settlements, and providing invaluable information about our hotel services and local attractions in Doha. With opportunities for engaging conversations and direct impact on guest satisfaction, this role offers a dynamic environment where your passion for hospitality shines.
**Qualifications**:
This advertiser has chosen not to accept applicants from your region.
3
Guest Experience Supervisor (Guest Services)
Doha, Doha
Marriott International, Inc
Posted today
Job Viewed
Job Description
**Job Number** 23147319
**Job Category** Rooms & Guest Services Operations
**Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
**Job Category** Rooms & Guest Services Operations
**Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
4
Guest Experience Supervisor (Guest Services)
Doha, Doha
Marriott International, Inc
Posted today
Job Viewed
Job Description
**职位编号** 23147319
**工作类别** Rooms & Guest Services Operations
**地点** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置？** N
**职位类型** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。
我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。
您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。
加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。
**从这里扬帆起航**，发挥个人价值，
**追求**人生目标，
**融入**卓越国际团队，
**展现**真我风采。
**工作类别** Rooms & Guest Services Operations
**地点** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置？** N
**职位类型** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
在全球百余家备受认可的丽思卡尔顿酒店中，每位员工都力争为宾客缔造历久弥新的非凡体验－恒久隽永，难以忘怀。全球各地的酒店英才在此汇聚，匠心呈献终生难忘的珍贵时光，我们深信，创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。
我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆，我们也为宾客悦享真诚关怀和舒心体验而深感自豪。
您的职责是始终以优雅风度用心提供周到服务，践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基，指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功，赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队，学习我们的员工承诺、信条和服务准则，践行黄金标准，磨炼您的技能。我们在此承诺，每一位员工都将为选择这份事业和拥有出色同事感到自豪。
加入丽思卡尔顿，便是加入万豪国际集团的非凡品牌组合。
**从这里扬帆起航**，发挥个人价值，
**追求**人生目标，
**融入**卓越国际团队，
**展现**真我风采。
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5
Contigency Quarters Guest Services RepresentativeAl Udeid
Doha, Doha
Air Combat Command
Posted 14 days ago
Job Viewed
Job Description
Offered according to experience. Total Salary comprises of basic salary + housing allowance + transport allowance. Estimated 11,000 QAR - 14,000 QAR (Basic Salary + Housing Allowance + Transportation Allowance). This is +/- R55,000 - R70,000 per month. Transport Allowance per month OR return transportation from accommodation to workplace. Accommodation:
Shared furnished accommodation or accommodation allowance. Annual Economy class flight ticket for the employee to home country. Annual leave:
30 Calendar days. End of service benefit: 3 weeks of basic pay as per Qatar labor law. Notice period:
2 months either side. Probationary period:
First 180 days of employment. ESSENTIAL EDUCATION: Bachelor Degree in Nursing (3 Years Full-time studies). EXPERIENCE: Preferred 5+ years clinical experience after registration and licensing as a registered general nurse. MEDICAL LICENSE: You must have a valid primary license from the country of origin AND you should be eligible for a license from the licensing authority in the State of Qatar to practice as a healthcare professional.
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Shared furnished accommodation or accommodation allowance. Annual Economy class flight ticket for the employee to home country. Annual leave:
30 Calendar days. End of service benefit: 3 weeks of basic pay as per Qatar labor law. Notice period:
2 months either side. Probationary period:
First 180 days of employment. ESSENTIAL EDUCATION: Bachelor Degree in Nursing (3 Years Full-time studies). EXPERIENCE: Preferred 5+ years clinical experience after registration and licensing as a registered general nurse. MEDICAL LICENSE: You must have a valid primary license from the country of origin AND you should be eligible for a license from the licensing authority in the State of Qatar to practice as a healthcare professional.
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Be The First To Know
About the latest Hotel managers Jobs in Al Hitmi !
6
Hotel Manager
Doha, Doha
Abroad Work
Posted 1 day ago
Job Viewed
Job Description
those
Job Title: Hotel Manager for English Speaking Malayalees in Doha
We are currently hiring an experienced Hotel Manager for our luxurious hotel in Doha. As a Hotel Manager, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests have a comfortable and enjoyable stay. This position is specifically open to Malayalees who are fluent in English.
Responsibilities:
- Manage and motivate hotel staff to provide excellent customer service
- Develop and implement strategies to increase revenue and occupancy rates
- Monitor budgets, expenses, and financial reports to ensure profitability
- Maintain high standards of cleanliness and maintenance throughout the hotel
- Handle guest complaints and resolve any issues in a timely manner
- Collaborate with other departments to ensure smooth functioning of the hotel
Requirements:
- Minimum of 3 years experience as a Hotel Manager or similar role
- Fluent in English (spoken and written)
- Must be a Malayalee with knowledge of local culture and customs
- Excellent leadership, communication, and interpersonal skills
- Strong organizational and time-management abilities
If you have a passion for hospitality, an eye for detail, and thrive in a fast-paced environment, we would love to hear from you! This is a full-time position with a competitive salary of 1000$ per month. Don't miss this opportunity to join our team of dedicated professionals. Apply now!
This job has no reviews yet. You can be the first!
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More professions from the category Restaurants - Cafes - Hotels:
Subscribe to our telegram channel @layboard_in
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7
Hotel Manager
Doha, Doha
Abroad Work
Posted 18 days ago
Job Viewed
Job Description
those
Job Title: Hotel Manager for English Speaking Malayalees in Doha
We are currently hiring an experienced Hotel Manager for our luxurious hotel in Doha. As a Hotel Manager, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests have a comfortable and enjoyable stay. This position is specifically open to Malayalees who are fluent in English.
Responsibilities: - Manage and motivate hotel staff to provide excellent customer service - Develop and implement strategies to increase revenue and occupancy rates - Monitor budgets, expenses, and financial reports to ensure profitability - Maintain high standards of cleanliness and maintenance throughout the hotel - Handle guest complaints and resolve any issues in a timely manner - Collaborate with other departments to ensure smooth functioning of the hotel
Requirements: - Minimum of 3 years experience as a Hotel Manager or similar role - Fluent in English (spoken and written) - Must be a Malayalee with knowledge of local culture and customs - Excellent leadership, communication, and interpersonal skills - Strong organizational and time-management abilities
If you have a passion for hospitality, an eye for detail, and thrive in a fast-paced environment, we would love to hear from you! This is a full-time position with a competitive salary of 1000$ per month. Don't miss this opportunity to join our team of dedicated professionals. Apply now! This job has no reviews yet. You can be the first! Users also frequently search in these cities: More professions from the category Restaurants - Cafes - Hotels: Subscribe to our telegram channel @layboard_in
#J-18808-Ljbffr
Job Title: Hotel Manager for English Speaking Malayalees in Doha
We are currently hiring an experienced Hotel Manager for our luxurious hotel in Doha. As a Hotel Manager, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests have a comfortable and enjoyable stay. This position is specifically open to Malayalees who are fluent in English.
Responsibilities: - Manage and motivate hotel staff to provide excellent customer service - Develop and implement strategies to increase revenue and occupancy rates - Monitor budgets, expenses, and financial reports to ensure profitability - Maintain high standards of cleanliness and maintenance throughout the hotel - Handle guest complaints and resolve any issues in a timely manner - Collaborate with other departments to ensure smooth functioning of the hotel
Requirements: - Minimum of 3 years experience as a Hotel Manager or similar role - Fluent in English (spoken and written) - Must be a Malayalee with knowledge of local culture and customs - Excellent leadership, communication, and interpersonal skills - Strong organizational and time-management abilities
If you have a passion for hospitality, an eye for detail, and thrive in a fast-paced environment, we would love to hear from you! This is a full-time position with a competitive salary of 1000$ per month. Don't miss this opportunity to join our team of dedicated professionals. Apply now! This job has no reviews yet. You can be the first! Users also frequently search in these cities: More professions from the category Restaurants - Cafes - Hotels: Subscribe to our telegram channel @layboard_in
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Resident / Hotel Manager
Doha, Doha
Anantara
Posted today
Job Viewed
Job Description
Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East’s only wellness center in a resort setting, spread across lush botanical gardens.
**Job Description**:
As Resident / Hotel Manager you will be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring that the highest of standards are delivered and ensuring budgeted profitability achieved.
You will oversee all business areas with an eye for detail. Ensuring brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s. You will embrace accountability for delivering the hotel business plan, supporting and enabling the bigger picture whilst ensuring company policies and procedures are adhered to.
The key success to this role is instilling a great team environment, ensuring excellent customer service whilst growing the business.
This is an excellent opportunity to become part of a unique hotel and part of an international company with ambitious growth plans. We invest in quality training, development, and offer benefits and initiatives to ensure we nurture our talented colleagues.
**Qualifications**:
- Previous position as Resident / Hotel Manager in the hospitality industry
- Arabic Language will be an advantage.
- Service focused personality is essential and previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East’s only wellness center in a resort setting, spread across lush botanical gardens.
**Job Description**:
As Resident / Hotel Manager you will be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring that the highest of standards are delivered and ensuring budgeted profitability achieved.
You will oversee all business areas with an eye for detail. Ensuring brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s. You will embrace accountability for delivering the hotel business plan, supporting and enabling the bigger picture whilst ensuring company policies and procedures are adhered to.
The key success to this role is instilling a great team environment, ensuring excellent customer service whilst growing the business.
This is an excellent opportunity to become part of a unique hotel and part of an international company with ambitious growth plans. We invest in quality training, development, and offer benefits and initiatives to ensure we nurture our talented colleagues.
**Qualifications**:
- Previous position as Resident / Hotel Manager in the hospitality industry
- Arabic Language will be an advantage.
- Service focused personality is essential and previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
This advertiser has chosen not to accept applicants from your region.
9