Guest Service Officer - Guest Services

Doha, Doha Hyatt Hotels Corporation

Posted 19 days ago

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Job Description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the exclusive Rubix well-known for live entertainment and parties to The Cellar offering a tantalizing tapas, traditionally prepared paellas and wide selection of vinos, to Al Nafourah Garden presenting an authentic Lebanese menu, alfresco dining, and hubbly bubbly, our six F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.

As a Guest Service Officer - Guest Services, you will be responsible for welcoming guests to our hotel and creating the first impression and lasting memories. You will have the ability to influence the overall experience through exchange of engaging dialogues and stories with our guests during their stay at our hotel. Your interactions with the guests will include extend personal service and attention to all guests, with particular emphasis to Regency Club and VIP Guests . This role is expected to provide prompt, courteous and efficient service to all guests, so as to achieve a high level of guest satisfaction through personalized service from arrival till departure .

Qualifications

What we are looking for:

  • Exceptional interpersonal skills showing care and the ability to connect and care for our guests
  • International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
  • Relevant degree or diploma in Hospitality or Tourism management
  • Desire to constantly learn and ambition to grow
  • Ability to work under pressure

What we are offering:

  • Paid employment visa and incoming air ticket
  • Competitive tax-free salary and benefits
  • Paid vacation days and sick leave days
  • Paid medical expenses
  • Free accommodation
  • Free shuttle bus service between the hotel and the accommodation
  • Free meals on duty and off duty in the colleague outlet
  • Opportunities for career growth within the global company
  • Free room nights, Discounted and Friends & Family Room Rates at Hyatt worldwide
Our family is always growing. Want to be in the know? #J-18808-Ljbffr
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Guest Service Officer - Guest Services

Doha, Doha Hyatt Hotels Corporation

Posted 18 days ago

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Job Description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized. As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the exclusive Rubix well-known for live entertainment and parties to The Cellar offering a tantalizing tapas, traditionally prepared paellas and wide selection of vinos, to Al Nafourah Garden presenting an authentic Lebanese menu, alfresco dining, and hubbly bubbly, our six F&B outlets serve cuisine to suit all tastes and occasions. About the role: We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success. As a Guest Service Officer - Guest Services, you will be responsible for welcoming guests to our hotel and creating the first impression and lasting memories. You will have the ability to influence the overall experience through exchange of engaging dialogues and stories with our guests during their stay at our hotel. Your interactions with the guests will include extend personal service and attention to all guests, with particular emphasis to Regency Club and VIP Guests . This role is expected to provide prompt, courteous and efficient service to all guests, so as to achieve a high level of guest satisfaction through personalized service from arrival till departure . Qualifications

What we are looking for: Exceptional interpersonal skills showing care and the ability to connect and care for our guests International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments Relevant degree or diploma in Hospitality or Tourism management Desire to constantly learn and ambition to grow Ability to work under pressure What we are offering: Paid employment visa and incoming air ticket Competitive tax-free salary and benefits Paid vacation days and sick leave days Paid medical expenses Free accommodation Free shuttle bus service between the hotel and the accommodation Free meals on duty and off duty in the colleague outlet Opportunities for career growth within the global company Free room nights, Discounted and Friends & Family Room Rates at Hyatt worldwide Our family is always growing. Want to be in the know? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

Doha, Doha Abroad Work

Posted 7 days ago

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Job Description

those

Job Title: Hotel Manager for English Speaking Malayalees in Doha



We are currently hiring an experienced Hotel Manager for our luxurious hotel in Doha. As a Hotel Manager, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests have a comfortable and enjoyable stay. This position is specifically open to Malayalees who are fluent in English.

Responsibilities:
- Manage and motivate hotel staff to provide excellent customer service
- Develop and implement strategies to increase revenue and occupancy rates
- Monitor budgets, expenses, and financial reports to ensure profitability
- Maintain high standards of cleanliness and maintenance throughout the hotel
- Handle guest complaints and resolve any issues in a timely manner
- Collaborate with other departments to ensure smooth functioning of the hotel

Requirements:
- Minimum of 3 years experience as a Hotel Manager or similar role
- Fluent in English (spoken and written)
- Must be a Malayalee with knowledge of local culture and customs
- Excellent leadership, communication, and interpersonal skills
- Strong organizational and time-management abilities

If you have a passion for hospitality, an eye for detail, and thrive in a fast-paced environment, we would love to hear from you! This is a full-time position with a competitive salary of 1000$ per month. Don't miss this opportunity to join our team of dedicated professionals. Apply now!

This job has no reviews yet. You can be the first!

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More professions from the category Restaurants - Cafes - Hotels:

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Hotel Manager

Doha, Doha InterContinental Hotels Group

Posted 21 days ago

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Job Description

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

As the Hotel Manager, you will be responsible for the day-to-day operations of the hotel by representing the general manager in his absence.

You will also be responsible for:

•Assisting the General Manager in all matters affecting the hotel operation and management

•Ensuring that all information is disseminated both upward and downward on a “need to know” basis

•Meeting with department heads reporting to the General Manager in his absence

•Assisting in the preparation of the annual budget

•Ensuring that the property is maintained in accordance to the annual budget commitments and IHG standards

•Ensuring that agreed upon capital expenditures and improvements are purchased and completed on time and within budget

•Ensuring that all policies are disseminated to all employees and implemented

•Ensuring that all staff facilities are properly maintained and contribute to a high level of employee morale

•Ensuring variations between actual performance and the profit are properly explained on a monthly basis and corrective action taken when necessary

•Ensuring that written emergency procedures are in effect and tested on a daily, weekly or monthly basis (FLS issues)

•Establishing committees, if necessary, to improve the hotel operation and profitability e.g., safety, profit, improvement, energy conservation and/or staff

recreation committees. To hold related meetings on a regular basis with management and concerned parties

•Ensuring high morale, good employee relations and teamwork are in evidence through efforts in strong visual and participate management

•Ensuring that all services meet with InterContinental Doha Beach & Spa quality standards

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

•Bachelor’s degree in Hospitality Management or a related field; a Master’s degree is a plus.

•Minimum of 5 years of experience in hotel management, preferably in a luxury or 5-star environment.

•Strong knowledge of hotel operations, guest relations, and revenue management strategies.

•Exceptional leadership and interpersonal skills, with a track record of building high-performing teams

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

Doha, Doha Abroad Work

Posted 11 days ago

Job Viewed

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Job Description

those

Job Title: Hotel Manager for English Speaking Malayalees in Doha

We are currently hiring an experienced Hotel Manager for our luxurious hotel in Doha. As a Hotel Manager, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests have a comfortable and enjoyable stay. This position is specifically open to Malayalees who are fluent in English.

Responsibilities: - Manage and motivate hotel staff to provide excellent customer service - Develop and implement strategies to increase revenue and occupancy rates - Monitor budgets, expenses, and financial reports to ensure profitability - Maintain high standards of cleanliness and maintenance throughout the hotel - Handle guest complaints and resolve any issues in a timely manner - Collaborate with other departments to ensure smooth functioning of the hotel

Requirements: - Minimum of 3 years experience as a Hotel Manager or similar role - Fluent in English (spoken and written) - Must be a Malayalee with knowledge of local culture and customs - Excellent leadership, communication, and interpersonal skills - Strong organizational and time-management abilities

If you have a passion for hospitality, an eye for detail, and thrive in a fast-paced environment, we would love to hear from you! This is a full-time position with a competitive salary of 1000$ per month. Don't miss this opportunity to join our team of dedicated professionals. Apply now! This job has no reviews yet. You can be the first! Users also frequently search in these cities: More professions from the category Restaurants - Cafes - Hotels: Subscribe to our telegram channel @layboard_in

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

Doha, Doha InterContinental Hotels Group

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury. Your Day to Day As the Hotel Manager, you will be responsible for the day-to-day operations of the hotel by representing the general manager in his absence. You will also be responsible for: •Assisting the General Manager in all matters affecting the hotel operation and management •Ensuring that all information is disseminated both upward and downward on a “need to know” basis •Meeting with department heads reporting to the General Manager in his absence •Assisting in the preparation of the annual budget •Ensuring that the property is maintained in accordance to the annual budget commitments and IHG standards •Ensuring that agreed upon capital expenditures and improvements are purchased and completed on time and within budget •Ensuring that all policies are disseminated to all employees and implemented •Ensuring that all staff facilities are properly maintained and contribute to a high level of employee morale •Ensuring variations between actual performance and the profit are properly explained on a monthly basis and corrective action taken when necessary •Ensuring that written emergency procedures are in effect and tested on a daily, weekly or monthly basis (FLS issues) •Establishing committees, if necessary, to improve the hotel operation and profitability e.g., safety, profit, improvement, energy conservation and/or staff recreation committees. To hold related meetings on a regular basis with management and concerned parties •Ensuring high morale, good employee relations and teamwork are in evidence through efforts in strong visual and participate management •Ensuring that all services meet with InterContinental Doha Beach & Spa quality standards What We Need From You Ideally, you'll have some or all of the following competencies and experience we're looking for: •Bachelor’s degree in Hospitality Management or a related field; a Master’s degree is a plus. •Minimum of 5 years of experience in hotel management, preferably in a luxury or 5-star environment. •Strong knowledge of hotel operations, guest relations, and revenue management strategies. •Exceptional leadership and interpersonal skills, with a track record of building high-performing teams What We Offer We’ll reward all your hard work with competitive salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Hotel Manager

Doha, Doha Minor International

Posted today

Job Viewed

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Job Description

**Company Description**

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

As Hotel Manager you will ideally have a food & beverage management background, be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring that the highest of standards are delivered and ensuring budgeted profitability achieved.
You will oversee all business areas with an eye for detail. Ensuring brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s. You will embrace accountability for delivering the hotel business plan, supporting and enabling the bigger picture whilst ensuring company policies and procedures are adhered to.

The key success to this role is instilling a great team environment, ensuring excellent customer service whilst growing the business. Arabic native speaker is a must.
This is an excellent opportunity to become part of a unique hotel and part of an international company with ambitious growth plans. We invest in quality training, development, and offer benefits and initiatives to ensure we nurture our talented colleagues.

**Qualifications**
- Previous position as hotel manager in the hospitality industry, preferably with an F&B background.
- Arabic Speaker is mandatory
- Service focused personality is essential and previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
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Hospitality/small Hotel Manager

Doha, Doha Germin Group

Posted today

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Job Description

Day-to-day management of the unit including staff supervision and events management.
- Managing the food and beverage provision for meetings and functions.
- Producing and presenting the monthly and quarterly reports and finances.
- Providing mandatory / legal training to staff in line with Sodexo training policy.
- Processing payroll and supplier invoices, ordering new stock and maintaining stock levels & liaising with suppliers regarding queries.
- Working closely and liaising with the client services team (reception) and other support staff departments i.e. secretaries, marketing, general office and security

**Skills**:

- Previous experience in a similar role, ideally within banqueting, conferencing or a hotel environment
- Good financial awareness and strong management skills
- Knowledge of Microsoft office (word, excel, outlook)
- Excellent communication skills and ability to communicate at all levels
- Proactive and highly organised with a great attention to detail
- Experience of managing a hospitality team
- Knowledge of Food Hygiene and Health & Safety
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Hotel Assistant Human Resources Manager

Doha, Doha NOOR Recruitment Middle East

Posted 1 day ago

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Job Description

Overview

NOOR Recruitment Middle East is a leading International Recruitment Agency within the Banking, Construction, Engineering, Energy (Oil & Gas, Chemicals), IT, Retail, Logistics/Transportation, Hospitality sectors in the Middle East.

Our local experience and knowledge of the organization's recruitment needs and challenges, in addition to our expert HR Consultants from a diverse background and more than 15 years' experience in the field across Europe, Africa, South & Central America, and the Middle East allow us to understand better our clients' needs.

We are committed to offer an outstanding service and build a strong engagement with our clients through close and trustful communication, and an integrity and professional relationship from the start. We believe that a sincere listening and will to collaborate with our clients provide a more authentic, exclusive and long term professional service.

Let's take care of your Executive/Management/Technical and Interim recruitment needs.

Our HR Consultants' one-to-one personalized service is committed to work alongside your organization in all your HR needs: from recruitment to training, talent development, engagement fostering or Coaching in order to offer you and your clients the right candidate, the one committed with a long term and professional commitment relationship.

Qualifications
  • Minimum 2 yrs. experience in same position as well with hospitality background
  • Preferably with GCC experience
  • Strong Managerial skills
  • 35-45 yrs. old
Contract Details
  • Salary will be minimum QR 5,000 after probation QR6,000
  • Mobile allowance QR365
  • Single one bedroom flat (fully furnished)
  • Government & Private medical insurance
  • 6 months probation period
#J-18808-Ljbffr
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Hotel Assistant Human Resources Manager

Doha, Doha NOOR Recruitment Middle East

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview NOOR Recruitment Middle East is a leading International Recruitment Agency within the Banking, Construction, Engineering, Energy (Oil & Gas, Chemicals), IT, Retail, Logistics/Transportation, Hospitality sectors in the Middle East.

Our local experience and knowledge of the organization's recruitment needs and challenges, in addition to our expert HR Consultants from a diverse background and more than 15 years' experience in the field across Europe, Africa, South & Central America, and the Middle East allow us to understand better our clients' needs.

We are committed to offer an outstanding service and build a strong engagement with our clients through close and trustful communication, and an integrity and professional relationship from the start. We believe that a sincere listening and will to collaborate with our clients provide a more authentic, exclusive and long term professional service.

Let's take care of your Executive/Management/Technical and Interim recruitment needs.

Our HR Consultants' one-to-one personalized service is committed to work alongside your organization in all your HR needs: from recruitment to training, talent development, engagement fostering or Coaching in order to offer you and your clients the right candidate, the one committed with a long term and professional commitment relationship.

Qualifications

Minimum 2 yrs. experience in same position as well with hospitality background

Preferably with GCC experience

Strong Managerial skills

35-45 yrs. old

Contract Details

Salary will be minimum QR 5,000 after probation QR6,000

Mobile allowance QR365

Single one bedroom flat (fully furnished)

Government & Private medical insurance

6 months probation period

#J-18808-Ljbffr
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