Service Desk Analyst

Doha, Doha MEEZA QSTP

Posted today

Job Viewed

Tap Again To Close

Job Description

Service Desk Analyst

The primary responsibilities of the Service Desk Analyst:

Functional Responsibilities:

  • Ensure full availability of Service Desk telephone, email, and other channels of support during their shift.
  • Provide telephone and email support for clients and users.
  • Proactively monitor support mailboxes and log in to the system.
  • Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in to the service desk tool.
  • Create, document, and review work instructions to help deal with similar incidents and requests.
  • Take full ownership of all open Incidents and Service Requests and update them daily at a minimum.
  • Support Workplace Services in providing remote support to resolve users’ issues. Educate end-users on technology best practices, self-help resources, and preventive measures to enhance their knowledge and reduce recurring incidents.
  • Maintain accurate and up-to-date documentation, including knowledge base articles and troubleshooting guides, to facilitate efficient issue resolution and knowledge sharing among the service desk team.
  • Ensure that Service Desk operations directly contribute to strategic business objectives by minimizing downtime, enhancing user productivity, and supporting the continuous operation of critical IT services.
  • Align all activities with IT and service management goals, ensuring that every service desk interaction contributes to MEEZA's overall business success and customer satisfaction.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

  • Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent.

Experience:

  • 3-4 years of experience in delivering remote IT support via telephone and remote support tools within an IT Service Provider environment.

Skills and Requirements:

  • Strong problem-solving abilities to diagnose and resolve customer issues.
  • Excellent written and verbal communication skills, with a keen focus on effective customer service.
  • Customer oriented mindset, meticulous attention to detail, along with empathy and patience, to consistently deliver high-quality support to clients.
  • Hands-on experience with Microsoft Operating Systems and the Office suite.
  • Mandatory expertise in Microsoft Active Directory, Exchange, Azure, and O365 administration.
  • Knowledge of IT Service Management principles, ITIL V4 Foundation certification.
  • Knowledge of fundamental IT security principles.
  • Experience with ITSM tools, preferably HP/Microfocus Service Manager, is an asset.
  • Proficiency in Microsoft Active Directory, Exchange, and O365.
  • Preferred : Industry certifications such as MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA, and CCNP, supported by practical hands-on experience.
  • Preferred : Familiarity with various network systems, including CISCO IPT, VPN services, and basic first-level network troubleshooting skills.
  • Preferred : Experience or knowledge of SCCM, Intune, BitLocker, and endpoint security is highly recommended.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Human Resources Officer

Doha, Doha Hyatt

Posted today

Job Viewed

Tap Again To Close

Job Description

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting the expectations of employees, guests, and owners.

The Human Resources Officer is responsible for assisting in the smooth and efficient operation of the Personnel Department within the Human Resources Division, supporting the Director of Human Resources or Human Resources Manager in implementing Hyatt's People Philosophy throughout the hotel.

  • Ideally, with a university degree or diploma in HRM/HRD or Hospitality/Tourism management
  • Minimum 1 year of work experience as a Human Resources Officer or Coordinator in a larger operation
  • Good problem-solving, administrative, and interpersonal skills are a must
  • Schedule flexibility is necessary, and the ability to multitask
  • Preferably residing in Qatar, with the support of a transfer
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Faculty Position in Management & HR Department at HEC Paris, Doha (Open Rank)

Doha, Doha Hopn2abwa

Posted today

Job Viewed

Tap Again To Close

Job Description

The Department of Management and Human Resources at HEC Paris invites applications for a tenure-track faculty position at open rank. This role is based at our GCC campus in Doha, Qatar, with an anticipated start date in Spring or Fall 2026. We seek candidates with a strong record of research excellence in Organizational Behavior, Organization Theory, Human Resource Management, or broadly related fields.

Successful applicants will be effective educators, prepared to teach a distinctive student body. Students are primarily post-graduate participants enrolled in Executive MBA and Executive Education programs, typically experienced professionals from the GCC region and the wider Arab world. The language of instruction is English. Knowledge of Arabic or French is not required. We particularly welcome research and teaching expertise in areas such as negotiation, leadership, and women in leadership.

The application deadline is August 31, 2025.

Applicants must submit their cover letter, clearly specifying that the application is for the Qatar campus, along with a curriculum vitae, research statement, teaching statement, teaching evaluations, and up to three writing samples including a job market paper. All materials should be submitted as PDF attachments via email to .

For inquiries, candidates may contact Julien Jourdan at or Sarah Seungah Lee at

The Management and Human Resources department at HEC Paris is recognized for its collegial, intellectually vibrant environment. Faculty members maintain a strong publication record in leading academic journals and contribute to a small, highly selective doctoral program. Current tenured or tenure-track faculty members include Roxana Barbulescu, Charleen Case, Françoise Chevalier, Brad Harris, Audrey Holm, Julien Jourdan, Elie Matta, Ekaterina Netchaeva, Daniel Newark, Mathis Schulte, Santosh Srinivas, and Qatar-based faculty member Sarah Seungah Lee.

Further information about the department is available at

HEC Paris in Doha is a branch campus of HEC Paris, operating in close coordination with the main campus and upholding the same standards of excellence. Established in 2010 through a partnership with Qatar Foundation, the campus serves regional businesses through high-impact Executive Education and world-class, relevant research. Located in Education City, HEC Paris in Doha is part of a dynamic academic ecosystem that includes Carnegie Mellon University in Qatar, Georgetown University in Qatar, Northwestern University in Qatar, Texas A&M University at Qatar, Virginia Commonwealth University School of the Arts in Qatar, Weill Cornell Medicine–Qatar, and Hamad Bin Khalifa University.

For more information about HEC Paris in Doha, visit

HEC Paris in Doha offers a comprehensive benefits package, including a housing stipend. Faculty also benefit from generous income tax and VAT incentives provided by the State of Qatar.

HEC Paris is an equal opportunity employer, committed to diversity and pluralism.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Human Resources Officer

Doha, Doha Madre Integrated Engineering

Posted today

Job Viewed

Tap Again To Close

Job Description

The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.

Responsibilities

  • Research and analyze employee trends to understand ways to increase employee engagement and retention
  • Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees
  • Assist management in conflict resolution
  • Set standards for ethics, values and culture of company
  • Onboard new employees and manage immigration documents, taxes and benefits packages

Qualifications

  • Bachelor's degree
  • 4-5 years of experience in HR or related field
  • Strong organization, communication and conflict resolution skills
  • Demonstrated ability to onboard new employees and manage HR tasks
  • Proficient in Microsoft Office suite
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Faculty Position in Management & HR Department at HEC Paris, Doha (Open Rank)

Doha, Doha Academy of Management

Posted today

Job Viewed

Tap Again To Close

Job Description

The Department of Management and Human Resources at HEC Paris invites applications for a tenure-track faculty position at open rank. This role is based at our GCC campus in Doha, Qatar, with an anticipated start date in Spring or Fall 2026. We seek candidates with a strong record of research excellence in Organizational Behavior, Organization Theory, Human Resource Management, or broadly related fields.

Successful applicants will be effective educators, prepared to teach a distinctive student body. Students are primarily post-graduate participants enrolled in Executive MBA and Executive Education programs, typically experienced professionals from the GCC region and the wider Arab world. The language of instruction is English. Knowledge of Arabic or French is not required. We particularly welcome research and teaching expertise in areas such as negotiation, leadership, and women in leadership.

The application deadline is August 31, 2025.

Applicants must submit their cover letter, clearly specifying that the application is for the Qatar campus, along with a curriculum vitae, research statement, teaching statement, teaching evaluations, and up to three writing samples including a job market paper. All materials should be submitted as PDF attachments via email to .

For inquiries, candidates may contact Julien Jourdan at or Sarah Seungah Lee at

The Management and Human Resources department at HEC Paris is recognized for its collegial, intellectually vibrant environment. Faculty members maintain a strong publication record in leading academic journals and contribute to a small, highly selective doctoral program. Current tenured or tenure-track faculty members include Roxana Barbulescu, Charleen Case, Françoise Chevalier, Brad Harris, Audrey Holm, Julien Jourdan, Elie Matta, Ekaterina Netchaeva, Daniel Newark, Mathis Schulte, Santosh Srinivas, and Qatar-based faculty member Sarah Seungah Lee.

Further information about the department is available at

HEC Paris in Doha is a branch campus of HEC Paris, operating in close coordination with the main campus and upholding the same standards of excellence. Established in 2010 through a partnership with Qatar Foundation, the campus serves regional businesses through high-impact Executive Education and world-class, relevant research. Located in Education City, HEC Paris in Doha is part of a dynamic academic ecosystem that includes Carnegie Mellon University in Qatar, Georgetown University in Qatar, Northwestern University in Qatar, Texas A&M University at Qatar, Virginia Commonwealth University School of the Arts in Qatar, Weill Cornell Medicine–Qatar, and Hamad Bin Khalifa University.

For more information about HEC Paris in Doha, visit

HEC Paris in Doha offers a comprehensive benefits package, including a housing stipend. Faculty also benefit from generous income tax and VAT incentives provided by the State of Qatar.

HEC Paris is an equal opportunity employer, committed to diversity and pluralism.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Human Resources Officer

Doha, Doha Hyatt Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Summary

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing,Inclusion,Respect,Empathy,Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting the expectations of employees, guests, and owners.

The Human Resources Officer is responsible for assisting in the smooth and efficient operation of the Personnel Department within the Human Resources Division, supporting the Director of Human Resources or Human Resources Manager in implementing Hyatt's People Philosophy throughout the hotel.

Qualifications

  • Ideally, with a university degree or diploma in HRM / HRD or Hospitality / Tourism management
  • Minimum 1 year of work experience as a Human Resources Officer or Coordinator in a larger operation
  • Good problem-solving, administrative, and interpersonal skills are a must
  • Schedule flexibility is necessary, and the ability to multitask
  • Preferably residing in Qatar, with the support of a transfer
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Guest Service Officer- Communications Centre (Arabic Speaker)

Doha, Doha Hyatt

Posted today

Job Viewed

Tap Again To Close

Job Description

About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers.

About The Role

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.

As Guest Service Officer – Communications Centre you will be creating a welcoming experience for our guests through helpful and exceptional service: responsible for answering high volume of incoming calls to the hotel and responding to the guests’ inquiries, must have good typing skills, a pleasant attitude and excellent phone demeanor. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.

What We Are Looking For

Relevant degree or diploma in Hospitality or Tourism management

Exceptional interpersonal skills showing care and the ability to connect and care for our guests

International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments

Desire to constantly learn and ambition to grow

Ability to work under pressure

Excellent English

What We Are Offering

Competitive tax free salary and benefits

Opportunities for career growth within the global company

Discounted rooms at Hyatt wordwide #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Human resources Jobs in Al Hitmi !

Human Resources Executive

Doha, Doha Velero Hotel

Posted today

Job Viewed

Tap Again To Close

Job Description

In this position you will develop the Qatari territory, drive engagement and build relationships with new prospects, resulting in bookings and revenue attainment in excess of your goals.

Responsibilities :

  • Develop and manage named accounts in Qatar and handful of accounts in the Financial Services industry
  • Identify and close multiple opportunities and projects at the same time, shape our enterprise business in your territory ensuring accurate overview and forecasts
  • Target, educate, and persuade new customers to use Recorded Future products and technologies in new and creative ways that benefit their business
  • Identify and target new channel partners to enhance the regional indirect business

Qualifications :

  • 5+ years experience in software and / or SaaS sales to the Fortune 500 / Global 1000
  • BA / BS or equivalent combination of education and experience
  • Track record of success consistently exceeding overall goals in security technology sales
  • Entrepreneurial drive and ability to sell creative solutions into new markets
  • Confidence and track record building a new territory
  • Comfortable calling at the senior executive level
  • Highly effective written, presentation, and closing skills
  • Ability to travel extensively
  • Dynamic, high-energy self-starter
  • Experience with information security or threat intelligence a plus

Why should you join Recorded Future?

Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Human Resources Officer- Manpower Industry

Doha, Doha Madre Integrated Engineering

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Accountabilities

  • Lead the recruitment process for assigned clients.
  • Build and maintain professional relationships with clients by addressing their concerns and queries effectively.
  • Understand clients' new business requirements and execute them with high quality and business development insights to foster future collaborations.
  • Gather detailed client requirements, including job descriptions, duration, manpower quantity, locations, and services needed.
  • Create specific search criteria/checklists for each job designation based on client-provided responsibilities.
  • Deeply understand the job descriptions/specifications to ensure all submitted CVs meet the outlined criteria.
  • Utilize various platforms such as online job portals, print media, online communities, and social media to find suitable talents.
  • Screen CVs, application forms, and candidate documents for authenticity and compliance.
  • Conduct candidate interviews via phone, video, in-person, or on-site as required.
  • Organize and collect job offer letters from selected candidates, including salary and benefits agreements.
  • Manage post-hiring procedures, communicating updates to clients and candidates.
  • Develop contract terms for new hires, promotions, and transfers.
  • Support international employees with expatriate assignments and related HR processes.
  • Assist incoming foreign employees with visas, QVC appointments, flights, and related procedures in collaboration with HR and Administration teams.
  • Handle employment formalities until employee mobilization, including orientation and client site endorsement.
  • Organize and conduct pre- and post-induction training based on client requirements.
  • Collaborate with management and staff to improve work relationships, morale, productivity, and retention.
  • Manage employee relations issues, conducting thorough and objective investigations when necessary.
  • Monitor employee queries, requirements, and complaints, ensuring timely resolution through the Employee Relations Department.
  • Coordinate employee engagement activities, shift schedules, and leave management with clients.
  • Serve as the primary contact point for clients regarding employee engagement and management.
  • Arrange replacements promptly for resigned or terminated employees without compromising quality.
  • Ensure all employee documents are properly filed both physically and digitally with the Administration department.
  • Accurately record and enter employee and client data into internal systems for individual profiles.
  • Coordinate with Administration and Finance departments as needed to facilitate client and employee processes.
  • Collect and share employee timesheets with Finance on time, ensuring format compliance.
  • Verify client invoices against timesheets and contracts, suggesting necessary adjustments.
  • Support timely collection of payments, collaborating with the Finance department.
  • Provide comprehensive monthly transaction data related to employees and clients to relevant departments, especially Finance, to ensure error-free financial processing.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Guest Service Officer- Communications Centre (Arabic Speaker)

Doha, Doha Hyatt Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Guest Service Officer - Communications Centre (Arabic Speaker)

Location: Hyatt Regency Doha, QA - Doha

Job Type: Full-time, Hourly / Entry Level Employee

Req ID: DOH002628

Summary

Welcome to Hyatt Regency! As one of Hyatt's premier brands, Hyatt Regency brings people together and fosters connections across more than 175 hotels worldwide.

The modern Hyatt Regency Oryx Doha is conveniently located near Hamad International Airport and close to the city center, including the Corniche, National Museum of Qatar, and Doha’s business district. Its contemporary architecture and warm hospitality create an ideal environment for both business and leisure travelers.

About the role

We seek colleagues who can promote a culture of modern design and exceptional service, with a passion for delivering personalized, authentic customer experiences. Our staff are caring and attentive, providing efficient service that creates seamless, signature experiences, ensuring guests feel relaxed and valued.

As a Guest Service Officer in the Communications Centre, you will create a welcoming environment through helpful and exceptional service. Your responsibilities include answering a high volume of incoming calls, responding to guest inquiries, demonstrating good typing skills, maintaining a pleasant attitude, and exhibiting excellent phone etiquette. You will proactively resolve service issues and follow up appropriately. This visible role offers opportunities for casual conversations and significantly impacts guest experience.

Qualifications
  • Relevant degree or diploma in Hospitality or Tourism Management
  • Exceptional interpersonal skills, demonstrating care and the ability to connect with guests
  • International experience in luxury hotel brands, showing adaptability to diverse cultures and environments
  • Desire to learn continuously and ambition to grow
  • Ability to work under pressure
  • Proficiency in English
What we offer
  • Competitive tax-free salary and benefits
  • Opportunities for career advancement within the global company
  • Discounted stays at Hyatt worldwide
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Human Resources Jobs View All Jobs in Al Hitmi