362 Human Resources jobs in Al Hitmi

Responsible to plan, design and propose interior arrangement of Commercial and Residential buildings. Duties include Consulting / discussing with Line Manager and Departmental colleagues to capture architectural requirements, preferences, purpose and functionalities, budget, type of fit out works, synergies, adjacencies and other factors which contribute to planning interior arrangement and ambience.

Plan, design, specify and supervise major/minor renovation and modelling activities at residential and commercial properties.

Prepare detailed working drawings, designs, plans, models and schemes using computer-aided design(AutoCAD) software.

Integrates findings with knowledge of interior design and formulates plan to be practical, aesthetic and conductive for intended purpose compliant with Life Safety Parameters.

Inspects furniture and fixtures installed in corporate offices in Doha and ensure that the installation is complaint with specifications and approved layouts.

Maintains illustrative materials on available products and materials for selection by the User Departments as well as Management.

Prepares proposals for Design work including sketches and quantity estimates for various work items for deriving cost estimates and subsequent approvals.

Direct message the job poster from Keeta

• Assist business leaders in building an efficient organizational structure for Keeta, facilitating alignment of goals within the management team.


• Regularly conduct organizational diagnostics to identify key issues and challenges, and proactively follow up on solutions.


• Utilize talent review, development, and co-creation facilitation methods to focus on the recruitment, training, development, and advancement of key talents.


• Provide strong talent pipeline support and help build talent succession plans for business departments.


• Drive the implementation and promotion of corporate culture and values within the department.


• Regularly organize employee engagement and care activities to communicate company philosophy and values, strengthening team cohesion and morale.


• Gain deep understanding of the business strategy of the international team.


• Participate in the entire process from strategy formulation to execution, and develop tailored HR plans to achieve both short- and long-term business objectives.

• Bachelor's degree or above, with over 5 years of HR experience; experience supporting international teams is preferred.


• Fluent in English, with strong written and verbal communication skills; able to communicate efficiently with international teams and partners.


• Strong logical thinking and learning ability, solid HR fundamentals, self-driven, curious, and able to work under pressure.

• Opportunity to participate in the building of an international team, broaden your horizons, and work with global talent.


• Fast-growing business with great personal development potential; work alongside a professional and high-caliber HR team.

• Seniority level: Associate


• Employment type: Full-time


• Job function: Human Resources


• Industries: Software Development


• Location: Doha, Qatar

Talent Leaders is a Canadian federally incorporated Executive Search and HR Consulting firm, with a strong presence in the Middle East and a proven track record of sourcing exceptional leadership talent across the GCC. We have been exclusively mandated by one of our prestigious clients in Qatar to headhunt a highly qualified Director – Service Operations to lead a mission-critical function that drives digital infrastructure excellence and managed service maturity in a 24x7 environment.

Role Overview
The Director – Service Operations is responsible for orchestrating end-to-end service delivery, ensuring operational excellence across IT infrastructure, technical operations, workplace support, and client services. This role integrates and oversees the Service Desk, NOC, L1 Technical Operations, Control Management, and Workplace Services under a unified model focused on reliability, automation, governance, and client satisfaction. The ideal candidate will bring international exposure, particularly from Western, European, or Gulf-based environments, and a proven ability to lead high-performing IT operations in enterprise or multi-tenant settings.

Key Responsibilities

• Lead Service Operations including Service Desk, NOC, Technical Operations, Control Management, and Workplace Services
• Ensure successful, SLA-driven delivery of services to named enterprise clients
• Implement standardized operating models, ITIL-aligned governance, performance dashboards, and automation-first approaches
• Develop and monitor operational KPIs related to SLA compliance, MTTR, CSAT, change success rate, incident management, and proactive support
• Drive client engagement strategy and lead escalations, service transition, and solution design support
• Build executive reporting, analytics (e.g., Power BI dashboards), and contribute to strategic decision-making
• Manage internal collaboration across PMO, Finance, HR, Sales, and vendor relations
• Ensure compliance with internal controls, ISO 2000, ITIL, and best practices
• Coach, mentor, and manage cross-functional service teams for performance, growth, and knowledge contribution

Candidate Profile

• Minimum 12 years of experience in IT service delivery, ideally in a Managed Service Provider (MSP), IT outsourcing, or Data Center environment
• At least 7 years in a leadership role managing multi-disciplinary service operations teams
• Extensive experience working with enterprise or GCC-based clientele in high-availability environments
• Strong knowledge of ITIL (v3/v4 Practitioner required), ISO standards, SLAs, incident/change/problem management
• Familiarity with monitoring tools (e.g., SMAX, Lansweeper, Splunk), and reporting platforms (e.g., Power BI)
• Strong communication and stakeholder management skills with experience in client-facing executive roles
• Project Management certification (Prince2 preferred)
• Arabic language proficiency is an advantage
• Valid driving license and mobility within GCC as required

Preferred Attributes

• Experience leading in multi-cultural, global team environments
• Strong business acumen with a focus on automation, cost control, and SLA optimization
• Executive presence with the ability to engage C-level stakeholders and translate operational insights into board-level outcomes
• Passion for operational excellence and service transformation through digital enablement and AI-powered automation

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
• Ensure that a high level of professional rapport is developed and maintained with all customers.
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
• Provide a high level of customer service and professionalism taking into

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
• Ensure that a high level of professional rapport is developed and maintained with all customers.
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
• Provide a high level of customer service and professionalism taking into

Senior Service Sales Engineer page is loadedSenior Service Sales Engineer Apply locations Doha, Ad Dawhah, Qatar time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 26, 2025 (28 days left to apply) job requisition id R

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Job Description:

The opportunity

The Senior sales engineer will be responsible for driving the service sales strategy, identifying and pursuing new business opportunities, and managing customer relationships in the power and energy sector. This role requires a proven track record in sales, service business development, and leadership, with a clear pathway for future growth and development.

How you’ll make an impact

• Sales & Business Development as identifying and pursuing new business opportunities in targeted markets, developing and implementing strategic and tactical plans to achieve order and revenue targets, conducting market research to understand industry trends, competitors, and customer requirements and developing contract strategies, proposals, and quotations ensuring compliance with technical standards, budgets, and timescales.

• Customer Engagement as building and maintaining strong relationships with Hitachi Energy front-end sales teams and customers, understanding customer needs and providing value-added solutions in transformer and grid service portfolios, supporting sustainability-driven solutions such as Econiq / Retro fill, oil regeneration, cooling upgrades, capacity enhancements, site repairs, and digital asset monitoring.

• Collaboration & Internal Alignment as work closely with internal teams (front-end sales, product sales, marketing, project management, and product management) to develop and execute business strategies and ensure compliance with all internal and external regulations, policies, and guidelines.

• Performance Monitoring as regular reporting on sales pipeline, order intake, and business development activities, meet and exceed assigned sales and profitability targets and track and analyze market data, trends, and competitor activity to continuously improve strategies.

• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering is preferred.

• Minimum 15 years of experience in Service Business within the power and energy sector and 5 years in a team leader or supervisory role with proven leadership skills.

• Strong background in transformers and related components, switchgear (LV/MV), high voltage equipment such as circuit breakers, GIS, and related power equipment.

• Deep understanding of construction, operation, and maintenance of power equipment (transformers, switchgear, circuit breakers, GIS, etc.).

• Strong commercial acumen with ability to prepare competitive tenders, negotiate contracts, and manage risks and knowledge of digital asset monitoring and lifecycle services in power equipment.

• Proficiency in sales tools and CRM platforms, especially Salesforce and strong analytical and reporting skills (pipeline analysis, forecasting, business intelligence tools).

• Prior exposure to turnkey projects or engineering construction is an added advantage.

• Ability to work in cross-functional and multicultural environments.

• Proficiency in both spoken & written English language is required.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.

Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

E-mail us f or data privacy inquiries or technical support.

The Senior sales engineer will be responsible for driving the service sales strategy, identifying and pursuing new business opportunities, and managing customer relationships in the power and energy sector. This role requires a proven track record in sales, service business development, and leadership, with a clear pathway for future growth and development.

How you’ll make an impact

Sales & Business Development as identifying and pursuing new business opportunities in targeted markets, developing and implementing strategic and tactical plans to achieve order and revenue targets, conducting market research to understand industry trends, competitors, and customer requirements and developing contract strategies, proposals, and quotations ensuring compliance with technical standards, budgets, and timescales.

Customer Engagement as building and maintaining strong relationships with Hitachi Energy front-end sales teams and customers, understanding customer needs and providing value-added solutions in transformer and grid service portfolios, supporting sustainability-driven solutions such as Econiq / Retro fill, oil regeneration, cooling upgrades, capacity enhancements, site repairs, and digital asset monitoring.

Collaboration & Internal Alignment as work closely with internal teams (front-end sales, product sales, marketing, project management, and product management) to develop and execute business strategies and ensure compliance with all internal and external regulations, policies, and guidelines.

Performance Monitoring as regular reporting on sales pipeline, order intake, and business development activities, meet and exceed assigned sales and profitability targets and track and analyze market data, trends, and competitor activity to continuously improve strategies.

You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

A bachelor’s degree in electrical engineering is preferred.

Minimum 15 years of experience in Service Business within the power and energy sector and 5 years in a team leader or supervisory role with proven leadership skills.

Strong background in transformers and related components, switchgear (LV/MV), high voltage equipment such as circuit breakers, GIS, and related power equipment.

Deep understanding of construction, operation, and maintenance of power equipment (transformers, switchgear, circuit breakers, GIS, etc.).

Strong commercial acumen with ability to prepare competitive tenders, negotiate contracts, and manage risks and knowledge of digital asset monitoring and lifecycle services in power equipment.

Proficiency in sales tools and CRM platforms, especially Salesforce and strong analytical and reporting skills (pipeline analysis, forecasting, business intelligence tools).

Prior exposure to turnkey projects or engineering construction is an added advantage.

Ability to work in cross-functional and multicultural environments.

Proficiency in both spoken & written English language is required.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Description

The opportunity

The Senior sales engineer will be responsible for driving the service sales strategy, identifying and pursuing new business opportunities, and managing customer relationships in the power and energy sector. This role requires a proven track record in sales, service business development, and leadership, with a clear pathway for future growth and development.

How you’ll make an impact

Sales & Business Development as identifying and pursuing new business opportunities in targeted markets, developing and implementing strategic and tactical plans to achieve order and revenue targets, conducting market research to understand industry trends, competitors, and customer requirements and developing contract strategies, proposals, and quotations ensuring compliance with technical standards, budgets, and timescales.

Customer Engagement as building and maintaining strong relationships with Hitachi Energy front-end sales teams and customers, understanding customer needs and providing value-added solutions in transformer and grid service portfolios, supporting sustainability-driven solutions such as Econiq / Retro fill, oil regeneration, cooling upgrades, capacity enhancements, site repairs, and digital asset monitoring.

Collaboration & Internal Alignment as work closely with internal teams (front-end sales, product sales, marketing, project management, and product management) to develop and execute business strategies and ensure compliance with all internal and external regulations, policies, and guidelines.

Performance Monitoring as regular reporting on sales pipeline, order intake, and business development activities, meet and exceed assigned sales and profitability targets and track and analyze market data, trends, and competitor activity to continuously improve strategies.

You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

A bachelor’s degree in electrical engineering is preferred.

Minimum 15 years of experience in Service Business within the power and energy sector and 5 years in a team leader or supervisory role with proven leadership skills.

Strong background in transformers and related components, switchgear (LV / MV), high voltage equipment such as circuit breakers, GIS, and related power equipment.

Deep understanding of construction, operation, and maintenance of power equipment (transformers, switchgear, circuit breakers, GIS, etc.).

Strong commercial acumen with ability to prepare competitive tenders, negotiate contracts, and manage risks and knowledge of digital asset monitoring and lifecycle services in power equipment.

Proficiency in sales tools and CRM platforms, especially Salesforce and strong analytical and reporting skills (pipeline analysis, forecasting, business intelligence tools).

Prior exposure to turnkey projects or engineering construction is an added advantage.

Ability to work in cross-functional and multicultural environments.

Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Job title

TS Engineer (IT Service Support)

Ref #



Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 31-Aug-2025
  
  

• Ensure all incidents/tickets related to IT systems are responded efficiently in timely manner.
• Ensure that standard operating procedures are followed as per established ITIL processes.
• Provide accurate information on IT products and services with highest level of end user satisfaction.
• Remotely provide technical assistance to user queries and problems.
• Offer on-site support to resolve user issues that cannot be addressed remotely.
• Escalate unresolved issues to the next level of support team.
• Ability to document the solution properly and share the knowledge across the teams.
• Following up with end user’s and Service teams until tickets are resolved.
• Prepare and share ticket status reports.
• Review and analyze common complaints and problems to identify permanent fix.
• Achieve SLAs for resolution on incidents and service requests.
• Exercise patience and professionalism during stressful situations.
  
  

• Knowledge Skills & Experience
• You must hold a Bachelor’s degree / Diploma in Computer Science or equivalent stream with minimum 2 – 3 years of relevant experience in technical support, preferably in an IT service industry with diverse work environment.
• To be successful in this role you must have rich customer facing experience with friendly presence and helpful attitude.
• Excellent English written and oral skills, Bi-lingual ability would be an added advantage.
• Excellent interpersonal skill, multi-tasking and work in collaboration with other team members to support a multi-culture environment. You are required to work in shifts hours/days based on business needs.
• IT industry certifications such as CCNA, MCSE & ITIL V4 (Foundation course) will be an added advantage.