34 Medical Professionals jobs in Qatar

Position Title: Medical Receptionist

Department: Front Office / Patient Services

Position Overview

We are looking for a friendly, organized, and detail-oriented Medical Receptionist to join our team. As the first point of contact for patients, you will be responsible for providing excellent customer service, managing appointments, and supporting the daily operations of the clinic. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to multitask in a busy healthcare environment.

Key Responsibilities

• Welcome patients and visitors in a courteous and professional manner.
• Answer and direct phone calls, emails, and messages efficiently.
• Schedule, confirm, and reschedule patient appointments using the clinic’s system.
• Register new patients, verify insurance details, and update patient information.
• Manage patient check-in and check-out processes.
• Process payments, issue receipts, and handle billing inquiries.
• Assist patients with forms and explain clinic procedures when needed.
• Maintain confidentiality of patient records and adhere to healthcare regulations.
• Ensure the reception and waiting area are clean, organized, and welcoming.
• Coordinate with doctors, nurses, and administrative staff to support patient flow.

Qualifications & Skills

• Bachelor's degree school diploma or equivalent (Certificate/Diploma in Administration or Healthcare preferred).
• Experience as a receptionist, ideally in a medical or healthcare setting.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in MS Office and practice management software (e.g., EMR/EHR systems).
• Knowledge of medical terminology and insurance processes is an advantage.
• Ability to remain calm and helpful in stressful situations.
• Bilingual fluency (English and/or Arabic/other relevant language) is preferred.

• Welcomes all patients and visitors by greeting patients and visitors in person or on the telephone.
• Handles all incoming telephone calls from patients, makes appointments, and answers general questions and inquiries.
• Uses computer systems to refer to existing patient information or set up new patients in the scheduling tool.
• Provides the patient with available timeslots not allowing patients to give times they are available to ensure full use of the physician timeslots.
• Maintains registration flow by efficiently moving patients through the process.
• Communicates all add-ons, delays, cancellations, and “no-shows” to Clinical Coordinator.
• Interacts with patients by answering questions, providing information, and keeping the Reception area in order.
• Provides support to patients in distress by responding to emergencies.
• Responsible for inputting very detailed information on the patient using a variety of computer screens. After completion of the call and input of the patient information, representative checks records verifying the details entered and adds any additional notes that may be necessary.
• Explains all current fees and patient financial responsibility and informs patient of

As a medical receptionist, you will be the first point of contact for patients and visitors at our medical facility. Your primary role will be to provide exceptional customer service, handle administrative tasks, and assist in maintaining a well-organized and welcoming environment. Your interactions will be critical in creating a positive experience for patients and contributing to the overall efficiency of the clinic.

Responsibilities :

• Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression of the clinic.
• Register new patients, update existing patient information, and verify insurance details accurately and efficiently.
• Schedule appointments and manage the appointment calendar, ensuring optimal utilization of healthcare professionals' time.
• Answer incoming calls, provide information, and address inquiries or direct calls to the appropriate person or department.
• Maintain patient records and ensure accuracy, confidentiality, and compliance with relevant regulations and protocols.
• Collect and process patient payments, verify insurance coverage, and coordinate billing-related tasks as necessary.
• Assist patients with completing forms, obtaining medical records, and facilitating referrals or laboratory tests as required.
• Collaborate with healthcare professionals and support staff to ensure smooth patient flow and efficient clinic operations.
• Manage office supplies, maintain inventory, and coordinate maintenance and repair of office equipment.
• Handle general administrative duties, such as sorting mail, filing documents, and organizing records.
• Maintain knowledge of clinic policies, procedures, and services to provide accurate information to patients and visitors.
• Adhere to patient privacy and data protection guidelines, including HIPAA compliance.

Requirements :

• High school diploma or equivalent qualification.
• Arabic and English speaker
• Previous experience in a similar role, preferably in a healthcare setting.
• Strong interpersonal and communication skills with the ability to interact effectively with patients, staff, and external contacts.
• Excellent organizational skills and attention to detail to manage multiple tasks and prioritize effectively.
• Proficiency in using computer systems, electronic medical records (EMR), and scheduling software.
• Knowledge of medical terminology, insurance processes, and basic billing procedures.
• Ability to handle stressful situations calmly and professionally.
• Flexibility to adapt to changing work schedules and occasional evening or weekend shifts.
• Commitment to maintaining patient confidentiality and privacy.
• Knowledge of relevant health and safety regulations and protocols.

Industry: Healthcare
Number of Vacancy : 2

We are hiring a professional and patient-focused Medical Receptionist for a leading medical center in Qatar. The ideal candidate will be the first point of contact for patients and must ensure a smooth, welcoming, and efficient experience.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Schedule and confirm appointments using clinic software
• Handle phone calls and inquiries efficiently
• Maintain and update patient records and files
• Coordinate with medical and administrative staff for smooth patient flow
• Collect payments and handle billing processes
• Ensure the reception area is tidy and presentable

Requirements:

• Bilingual: Fluent in Arabic and English (verbal and written)
• Prior experience working in a healthcare or medical facility
• Excellent communication and interpersonal skills
• Ability to handle patient queries with professionalism and empathy
  Locally available candidates with a valid QID and transferable visa are preferred

To apply, send your CV to:
Subject Line: Medical Receptionist – Healthcare | Qatar