16 Patient Support jobs in Qatar

The Patient Care Assistant (PCA), under the supervision of a licensed caregiver and after completing necessary education and competency assessments, performs various clinical and non-clinical tasks tailored to the needs of the patient population. The PCA maintains competency in providing care to diverse patient groups, including those with special needs and cultural backgrounds. They can identify safety concerns across age groups, report findings to the registered nurse, implement additional safety measures, and recognize developmental milestones in the age-related population.

1. Identify patients' physical, emotional, and social needs and report findings to the registered nurse.
2. Assist in implementing patient care plans under RN supervision.
3. Assist with collecting lab specimens.
4. Ensure the safety and comfort of patients, families, and significant others.
5. Reduce healthcare-associated infection risks by adhering to standard precautions and isolation policies.
6. Communicate patients' needs to nurses and doctors appropriately.
7. Prepare patients for procedures and ensure patient rooms and equipment are ready.
8. Provide therapeutic communication, re-direction, and motivation to encourage patient participation and safety.
9. Report problems and patient complaints promptly.
10. Ensure patient safety and comfort during transport, using age-appropriate methods and equipment, and report observations to the charge nurse or RN.
11. Maintain environmental cleanliness in patient areas.
12. Accompany patients for tests or procedures as needed.
13. Assist with Activities of Daily Living (ADLs) and patient mobilization when required.
14. Participate in safety initiatives to reduce patient harm.

Details not specified in the provided description.

• Technical skills to operate medical devices and equipment.
• Time management skills to prioritize tasks effectively.

Minimum of 3 years of related experience required.

• Healthcare Assistant / Medical Assistant program graduate
• 6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East
• Current BLCS certification

KEY ROLE ACCOUNTABILITIES

• Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards.
• Cleans and assists in the set-up of Operating and Procedure Rooms between cases.
• Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions.
• Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff.
• Prepares necessary supplies specified by the clinical nurse for individualized patient care needs
• Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies
• Assists in the mobilization of patients under the direct supervision of the clinical nurse.
• Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff
• Manages and operates unit based equipment (for which he / she has received training), in a safe and effective manner.
• Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse
• Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children.
• Demonstrates an understanding and performs basic infection control procedures correctly, e.g.

Hand hygiene

• Isolation precautions
• Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity.
• Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team.
• Attends and contributes at staff meetings as required,
• Represents the department and the organization in a positive and professional manner.
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
• Provides documented evidence of performance and maintenance of skills consistent with position.
• Performs other related duties as assigned by the clinical nursing team.
• Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies

Patient Care Partner • Doha, Doha, Qatar

Program Director - Person Centered Care Certification Program

The Individual shall be required to deliver following activities independently.

1. Develops programs which deliver sustained longer-term improvements based on comprehensive analysis of Client strategies and objectives.

2. Ensures alignment of programs with CPESE objectives.

3. Establishes processes and procedures to facilitate program management and project accomplishments.

4. Develops program plans, bringing together information on projects, resources, timescales, monitoring and control.

5. Oversee multiple system redesign and service delivery improvement projects.

6. Manage and direct project support staff attached to individual projects.

7. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems.

8. Ensure that programs are integrated into hospital business plans and service delivery operations.

9. Coordination and prioritization of resources across projects.

10. Mitigation of risks through appropriate planning.

11. Effective financial management of programs against budget allocations.

12. Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment.

13. Ensures effective management of projects and stakeholders.

14. Continuously assesses program performance, researches and develops new capabilities.

15. Plans, directs, organizes, controls & coordinates technical efforts, and project staff.

16. Perform other duties as assign.

Experience :

a) A minimum of 7 years post registration / graduation health / service professional experience

b) including a minimum of 5 years at an executive level

c) Having previously used validated patient experience methodologies .

Mandatory Requirement :

a) Experience in leading and delivering the person-centered care certification program in large (1000+beds) de-centralized healthcare system

b) Demonstrates extensive understanding of hospitals services

c) Has undertaken large change management activities and is able to give evidence of personally leading improvement to the benefit of patients