17 Quality Manager jobs in Qatar

Join to apply for the IFEC Quality Manager role at Vistas Global .

2 days ago Be among the first 25 applicants.

The IFEC Quality Manager is responsible for ensuring the performance, accuracy, and consistency of inflight entertainment and connectivity (IFEC) services across the airline’s fleet. This role involves monitoring supplier dashboards, tracking service-level performance, conducting system tests, and generating detailed performance and usage reports for management. The position supports continuous improvement through data-driven analysis and cross-functional collaboration.

• Performance Monitoring: Monitor system dashboards and supplier portals to track service status, bandwidth usage, and performance trends across aircraft types.
• Reporting: Generate monthly and quarterly reports analyzing uptime, usage trends, SLA compliance, and discrepancies in connectivity services.
• SLA Management: Evaluate supplier performance against contractual KPIs and escalate ongoing issues to relevant stakeholders.
• Functional Testing: Conduct quality checks across Wi-Fi portals, user interfaces, and new feature deployments to ensure service consistency.
• Data Visualization: Manage dashboards and prepare visual reports using Excel and PowerPoint for leadership review.
• Issue Resolution: Coordinate with internal teams and suppliers to address bugs, inconsistencies, or system failures.
• Documentation: Maintain test records, track performance trends, and contribute to continuous improvement initiatives.

• Strong understanding of digital testing, content validation, and performance analysis.
• Proficient in Excel and PowerPoint; familiar with supplier dashboards and data portals.
• Detail-oriented with the ability to identify service gaps and recommend improvements.
• Effective communication and cross-functional collaboration skills.
• Ability to work independently and manage multiple systems and timelines.

• Bachelor’s degree in Media, Communications, Engineering, IT, or a related field.
• Minimum 5 years of experience in IFEC, digital content operations, or system testing.
• Experience with IFE platforms, supplier tools, or dashboard management.
• Familiarity with SLA frameworks, data protection standards, and testing protocols.
• Must hold a valid QID.

Job ID: VG

• Mid-Senior level

• Contract

• Quality Assurance

• IT Services and IT Consulting

Summary

About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance:

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication:

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies:

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

Qualifications

What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What we are offering:

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide

Additional Information

Job Number

Job CategoryProcurement, Purchasing, and Quality Assurance

LocationAl Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Implements quality assurance processes and verifies training and development activities are strategically linked to the company's mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Essential Experience

• Experience and/or knowledge of hotel business.

• Ability to understand quality management practices and teaches to others.

• Ability to understand data collection methods.

• Knowledge of budget preparation and the control of costs.

• Working knowledge of statistical measurement tools.

• Effective presentation skills.

• Detail orientation and analytical

Desirable Experience

• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred

• Previous training in guest relations.

• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.

• Experience/trained in Six Sigma or TQM

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.

• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.

• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.

• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.

• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.

• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.

• Immerses in operations to better understand issues/defects faced on the ground.

• Drives several initiatives for business standard audits and guestvoice.

• Conducts monthly audit to verify compliance with company and brand standards.

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Directs property quality efforts to address critical customer requirements.

• Completes other reasonable duties as requested by leadership.

Executing Quality Training Programs

• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.

• Develops specific training designed to improve service performance.

• Drives brand values and philosophy in all training and development activities.

• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.

• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.

Managing Quality Tools

• Verifies that management practices at all levels are aligned with quality tools.

• Verifies the tools for continuous improvements are in place and being utilized.

• Uses data collection methods to identify, compile, display, track, and analyze defect trends.

Managing the Guest Experience

• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.

• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Organization- Hyatt Regency Doha
Summary
About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our F&B outlets serve cuisine to suit all tastes and occasions.

About the role:

Training & Development:

Identify training needs through assessments, feedback, and performance analysis.

Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.

Develop onboarding programs for new hires to ensure smooth integration.

Maintain training records and monitor employee progress.

Evaluate the effectiveness of training through testing, feedback, and performance metrics.

Quality Assurance:

Establish and monitor quality standards in line with company policies and brand guidelines.

Conduct regular audits, evaluations, and mystery checks to measure service delivery.

Analyze performance data and identify gaps for improvement.

Develop corrective action plans to address service or process shortfalls.

Collaborate with department heads to ensure consistent implementation of standards.

People & Communication:

Coach and mentor managers and supervisors on effective leadership and performance management.

Promote a culture of continuous learning and service excellence.

Provide regular reports and recommendations to senior management.

Skills & Competencies:

Strong knowledge of training design, adult learning principles, and instructional methods.

Excellent communication, presentation, and facilitation skills.

Analytical mindset with the ability to interpret performance data.

Strong leadership and coaching abilities.

High attention to detail and commitment to service quality.

Qualifications
What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.

Proven International experience in Training and Quality in luxury hotel brands.

Relevant degree or diploma in Hospitality or Tourism management.

Desire to constantly learn, ambition to grow and lead.

What we are offering:

Competitive tax free salary and benefits

Opportunities for career growth within Hyatt

Discounted rooms at Hyatt worldwide

QA/QC Manager

Industry:
Oil & Gas / EPC / Contracting

Role Overview

We are seeking an experienced
QA/QC Manager
with a strong background in the Oil & Gas sector. The ideal candidate will have extensive experience managing quality assurance and control functions in large-scale EPC contracting companies, particularly in projects involving refineries, petrochemicals, fertilizers, fabrication, erection of storage tanks, piping, and structural steel works.

Key Responsibilities

• Develop, implement, and maintain the project quality plan, ITPs, and QA/QC procedures.
• Oversee quality control activities during fabrication, erection, and commissioning phases.
• Ensure compliance with international codes, standards, and client specifications.
• Coordinate with clients, consultants, and third-party inspectors on QA/QC matters.
• Lead and manage QA/QC teams across project sites.
• Conduct internal audits, inspections, and ensure corrective and preventive actions are implemented.
• Review and approve quality documentation, welding procedures, NDT reports, and test packages.
• Provide technical guidance on QA/QC issues and support project execution teams.
• Monitor supplier/vendor quality performance and conduct vendor audits.
• Prepare quality reports and present to senior management and clients.

Key Requirements

• Bachelor's degree in Mechanical Engineering (B.E./B.Tech).
• 18–20 years of experience in Oil & Gas projects with EPC / contracting companies.
• Strong expertise in QA/QC processes for refineries, petrochemical, and fertilizer projects.
• Hands-on experience in fabrication, erection of storage tanks, piping, and structural steel.
• In-depth knowledge of international QA/QC standards, ASME, API, and ISO systems.
• Excellent leadership, communication, and client-facing skills.
• Ability to manage multi-disciplinary QA/QC teams across large projects.

Our customers expect every aspect of our business to be of a certain standard and rightly so, our company by it's very name represents quality so the role of the quality assurance manager is critical to the business upholding it's first class reputation within the industry.

What will I be doing?
As a Quality Assurance Manager, you will be responsible for performing the following tasks to the highest standards:

• An expert in all aspects of the membership agreement, you will be ensuring new members feel comfortable with the legal and operational terminology of the sales agreement
• Following up with new members after their return home, you will be answering any questions they may have
• Ensure the refer a friend program is understood and auctioned
• Ensure that all guests are leaving the presentation feeling more confident in the brand quality than when they arrived offering solutions to guests declining full membership

What are we looking for?
A Quality Assurance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Be presentable and able to represent the brand at the level required
• Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing
• Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities
• Proficient time management skills and ability to multi task is crtical to this varied and exiting role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in the vacation ownership industry

*What is it like working for Hilton? *
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
*Go Hilton Team Member Travel *
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Work Locations
Waldorf Astoria Doha Lusail

Schedule
Full-time

Brand
Waldorf Astoria Hotels & Resorts

Job
Call Center and Reservations

Job Description

• Review and approve materials proposed by contractors in accordance with Ashghal and project specifications.
• Evaluate material submittals, method statements, and technical documentation for completeness and compliance.
• Supervise on-site and off-site material testing and monitor results to ensure they meet quality standards.
• Coordinate with contractors, suppliers, QA/QC teams, and client representatives on all material-related matters.
• Conduct site inspections to verify proper handling, storage, and installation of approved materials.
• Maintain accurate records of material approvals, test results, and non-conformance reports (NCRs).
• Ensure full compliance with QCS 2014, Ashghal requirements, and all regulatory standards.
• Assist in resolving material-related issues and recommend alternative solutions when needed.
• Provide technical support to the construction team regarding the selection and application of materials.

Responsibilities

• Bachelor's degree in Civil Engineering, Materials Engineering, or a related field.
• Minimum 10 years of relevant experience, with at least 7 years on Ashghal or major infrastructure projects in Qatar.
• Strong knowledge of QCS, Ashghal standards, and international material specifications.
• Experience in working with contractors, consultants, and third-party testing labs.
• Excellent communication, documentation, and coordination skills.

Imagine a better future for you and a better future for us all.

Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?

With us, you can. Apply today.

Qualifications
What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.

Modification and upgradation of school, fire system, life safety system, project and maintenance, quality control, inspection, safety measures, IRCA ISO 9001, building safety and quality, understanding major issue, documentation, certification.

Required Candidate profile

BE/BTech Civil / BArch with 10 to 15 years exp in Doha, Qatar in school building maintenance, upgradation of fire system, life safety system, UPDA certification must. Lead auditor certificate.