75 Room Service Order Taker jobs in Qatar
Room Service Order Taker
Job Viewed
Job Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens
**Job Description**:
As a Room Service Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.
To serve the needs of the business, our guests and our team members by successfully delivering the in-room dining service of the hotel. Your key duties and responsibilities are to ensure that the in-room dining service is delivered in line with the brand service standards and to ensure maximum guest satisfaction at all time, creating memorable guest experiences while serving food and beverage items to our guests.
**Qualifications**:
- College Diploma In Hotel Management Or Related Field
- Previous Experience In A Food & Beverage/Restaurant Role
- Passion For Teamwork
- Eye For Detail To Achieve Operational Excellence
- Excellent Guest Service Skills
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Room Service Order Taker
Posted today
Job Viewed
Job Description
Should have very good telephone etiquettes.
Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
Should have good knowledge of room service menu's and on going promotions in other F&B outlet.
Should be able to provide recommendations and suggestions to guests upon request.
Be knowledgeable of all services, facilities and products offered by the hotel.
Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
Display excellent conversation skills and selling techniques at all times.
Pay attention to guest orders, and know the menu thoroughly.
Write down all information clearly. Highlight special requests.
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Approximate delivery time is given to the guest according to this time evaluation system established by the Outlet Manager and the Sous Chef.
If the order has not been sent up by this time, a call must be placed to the guest to apologies and re-evaluate the delivery time.
Ensure correct posting in POS system for communication to the service and kitchen department.
Able to perform all duties and tasks per the tasks required at the outlet.
Assist the department to drive guest satisfaction by providing consistent guest experiences.
Coordinate with Room Service Waiter/ Waitress, Captains & Minibar Attendant.
Report positive and constructive guest feedback to the manager.
Promptly handle guest queries, complaints and all issues in a professional manner.
Order-taker (Room Service) - Waldorf Astoria Lusail
Posted today
Job Viewed
Job Description
An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
**What will I be doing?**
As an Order-Taker, you would be responsible for the below;
- Answer guest calls in a warm and friendly manner
- Take orders and manage the service chart
- Monitor activity to determine order flow
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Perform opening and closing duties, as needed
- Help fellow team members and other departments whenever necessary to maintain a positive working relationship
- Attend all mandatory training as instructed by the management team
- Attend all the daily briefings and meetings together with the team
- Receive complaints and resolve problems
- To maintain timekeeping and personnel records
- Monitor compliance with safety and hygiene regulations
- Maintaining high levels of communication and teamwork at all times
An Order-Taker is always working on behalf of our Guests and other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal skills
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Previous experience in a similar role
- Knowledge of Food Hygiene Regulations
**What will it be like to work for Hilton?**
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
Customer Service Executive
Posted 7 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
Customer Service Manager
Posted 7 days ago
Job Viewed
Job Description
With over 130 years of experience in integrated water cycle management, we are an international benchmark with a presence in several countries across Africa, the Middle East, and Latin America. Aguas de Valencia Internacional is looking for committed professionals who wish to contribute to sustainable development and take on global challenges in water management. If you value teamwork, innovation, and want to make a positive impact on communities around the world, this is the ideal place to grow your career.
We are currently looking for a: Customer Service Manager
Location: Middle East
The Customer Service Manager is responsible for:
- Planning and executing operations to improve service quality, including network connections, operation and maintenance, inspection, repair, and emergency response.
- Scheduling staff, including work assignments, rotations, training, vacations, breaks, overtime, and coverage for absences or vacant shifts.
- Supervising staff according to policies and procedures.
- Evaluating operations and maintenance of facilities, recommending and implementing improvements.
- Managing team performance, including training, supervision, and direction.
- Working on client premises and being available for emergency calls.
- Attending to customer drainage complaints, including removal of blockages, floodwater, and restoring sites to pre-incident conditions.
- Handling customer complaints via the CRM system, and coordinating with the enterprise asset management system.
- Removing blockages within sewage networks, including manual and mechanical cleaning.
- Removing floodwater and rainwater using suction/jetting tankers and restoring sites.
Let your career flow with us. Dive into shaping the future of water!
#J-18808-LjbffrCustomer Service Executive
Posted 7 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring!
Position: Customer Service Executive
Key Responsibilities:
• Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance.
• Resolve customer complaints, offer effective solutions, and escalate issues when necessary.
• Maintain a high level of customer satisfaction through positive and productive interactions.
• Process customer orders, returns, and exchanges following company policies.
• Manage customer accounts, resolve discrepancies, and provide updates.
• Assist customers with product inquiries and services, ensuring clarity and satisfaction.
• Stay updated on company products, services, and policies to provide comprehensive support.
• Collaborate with other departments to enhance the overall customer experience.
Qualifications:
• Fluency in Arabic (written and spoken) is mandatory.
• Proficiency in English is required.
• Previous experience in customer service or a similar role is preferred.
• Strong communication, problem-solving, and interpersonal skills.
• Local hiring only – Candidates must be currently residing in Qatar.
• QID holders with NOC ready are eligible to apply.
• Must be ready to join immediately.
Send your CV to with "Customer Service Executive – Qatar" in the subject line.
#J-18808-LjbffrCustomer Service Representative
Posted 7 days ago
Job Viewed
Job Description
Job Description
- Book and track progress of shipment
- Monitor and update the pipeline of deliveries
Qualifications
- Diploma in a relevant field
- 2-3 years of experience in customer service role
- Previous experience in the logistics industry is a preferred
- Middle East/GCC Experience
- Working knowledge of Office and web applications
- Experience in using modern WMS systems including barcoding, Master data, RF, etc.
Market/Industry/Functional Knowledge:
- Strong knowledge of the GCC logistics market
- Strong knowledge of local and regional customs procedure and legislation
- Understand and be able to exploit customer opportunities within and outside of Qatar
CUSTOMER SERVICE REPRESENTATIVE
Posted 7 days ago
Job Viewed
Job Description
Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website: Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
Send your updated CV to with the subject line: “Customer Service Representative – (Your Name)” .
Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
Be The First To Know
About the latest Room service order taker Jobs in Qatar !
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Executive
Posted 7 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
Desired Candidate Profile
- Female candidate only.
- Bilingual - English and Arabic.
- Previous experience in automotive services, especially tinting, PPF installation, and underbody coating.
- Quality customer service skills.
- Experience in sales and upselling services.
- Strong in follow-up and coordination with both customers and internal teams.
Employment Type
- Full Time
Company Industry
- Automotive
- Auto Accessories
Department / Functional Area
- Maintenance
- Operations
Keywords
- Customer Relations
- Tinting Knowledge
- Multitasking
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Customer Service Executive Jobs also searchedPO Box 1321 Ras Al Khaimah, UAE, Doha, Qatar
#J-18808-LjbffrCustomer Service Executive
Posted 7 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.