64 Sales Executive Gac Al Futtaim Automotive Domasco jobs in Qatar

Key Accountabilities

• Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
• Build sustainable relationships and trust with customer through open and engaged communication model
• Well presented in terms of manners, dress, turnout and client attitude.
• Identify and assess client needs holistically at point of contact & deliver delightful experiences
• Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
• Generate sales leads at point of contact based on assessment of client needs.
• Provide accurate, valid and complete information by using the right tools & process
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Tracking customer experiences across online and offline channels.
• Collaborating with other Retail teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Developing feedback surveys
• Scheduling in-person and video meetings with customers & prospects as and when needed.
• Thinking of ways to show appreciation for loyal clients and improving overall brand experience

Education

Bachelor degree or equivalent

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Key Accountabilities

Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs Build sustainable relationships and trust with customer through open and engaged communication model Well presented in terms of manners, dress, turnout and client attitude. Identify and assess client needs holistically at point of contact & deliver delightful experiences Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions. Generate sales leads at point of contact based on assessment of client needs. Provide accurate, valid and complete information by using the right tools & process Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Tracking customer experiences across online and offline channels. Collaborating with other Retail teams to enhance customer services and brand awareness. Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities. Performing product tests, evaluating after-sales and support services, and facilitating improvements. Documenting processes and logging technical issues, as well as customer compliments and complaints Identifying customer needs and taking proactive steps to maintain positive experiences. Developing feedback surveys Scheduling in-person and video meetings with customers & prospects as and when needed. Thinking of ways to show appreciation for loyal clients and improving overall brand experience Education

Bachelor degree or equivalent

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Key Accountabilities

Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs

Build sustainable relationships and trust with customer through open and engaged communication model

Well presented in terms of manners, dress, turnout and client attitude.

Identify and assess client needs holistically at point of contact & deliver delightful experiences

Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.

Generate sales leads at point of contact based on assessment of client needs.

Provide accurate, valid and complete information by using the right tools & process

Meet personal / customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Follow communication procedures, guidelines and policies

Tracking customer experiences across online and offline channels.

Collaborating with other Retail teams to enhance customer services and brand awareness.

Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.

Performing product tests, evaluating after-sales and support services, and facilitating improvements.

Documenting processes and logging technical issues, as well as customer compliments and complaints

Identifying customer needs and taking proactive steps to maintain positive experiences.

Developing feedback surveys

Scheduling in-person and video meetings with customers & prospects as and when needed.

Thinking of ways to show appreciation for loyal clients and improving overall brand experience

Education Bachelor degree or equivalent

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Required for a reputable automotive group, which is one of the major automotive companies in Qatar:

1. Service Advisor - Last job work experience must be with Peugeot Car Brand
2. Service Advisor - Last job work experience must be with Ford, Lincoln Car Brand
3. Service Advisor - Last job work experience must be with Chrysler, Jeep, Dodge, Ram Car Brand

Kindly find below the offered package. In case of acceptance, please send your updated CV by email:

Offer a basic of QR. 4500/- for the first 3 months & then add QR. 500/- after probation, which brings the basic to QR. 5000/-. Facilities include a single room in Senior Camp facilities, company pool transport, and annual paid leave of 30 days with a two-way air ticket.

The position also has two types of incentives that are applicable based on their cross-selling & CSI scores.

Right & Interested candidates send your updated CV with a photo to:

Subject: Service advisor for vehicles European and US brand at Qatar

To avoid neglecting your CV, please send CV with photo, write company industry for every position in your CV, and write job title in the subject.

Email: eng(@)masterhr.com

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Position: Service Advisor Heavy Equipment

Department: Body Shop, Parts Department, Reception

Reports To: Reception Manager, Workshop Supervisors, Team Leaders, Technicians

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Establish rapport and trust with customers.
2. Document vehicle problems by listening to customers describe them and by asking probing questions.
3. Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
4. Maintain extensive contact with customers, providing estimates on service and repairs before jobs begin, explaining the appointment/scheduling system, and establishing the method of payment for repairs (cash, warranty, etc.).
5. Maintain communication with the Workshop Controller and Technicians to obtain updates and status of repairs.
6. Offer additional maintenance and repair services to customers when appropriate.
7. Undertake additional related responsibilities as required.

COMPENSATION:

Basic: 5500 Qrs
Car Allowance: 1000
Mobile: 250
Company provided accommodation (Single room Sharing Flat accommodation)

After 6 months:
Family Ticket
House allowance of 3300 Qrs

QUALIFICATIONS:

1. Excellent customer service skills
2. Must be capable of handling dissatisfied customers and those confused about repairs and costs of service.
3. Organizational skills
4. Good communication, spoken and written English; Arabic is a plus
5. Detail oriented
6. Familiarity with automotive systems and MS Office

ABOUT THE COMPANY:

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.

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Required for a reputable automotive group, which is one of the major automotive companies in Qatar: Service Advisor

- Last job work experience must be with Peugeot Car Brand Service Advisor

- Last job work experience must be with Ford, Lincoln Car Brand Service Advisor

- Last job work experience must be with Chrysler, Jeep, Dodge, Ram Car Brand Kindly find below the offered package. In case of acceptance, please send your updated CV by email: Offer a basic of QR. 4500/- for the first 3 months & then add QR. 500/- after probation, which brings the basic to QR. 5000/-. Facilities include a single room in Senior Camp facilities, company pool transport, and annual paid leave of 30 days with a two-way air ticket. The position also has two types of incentives that are applicable based on their cross-selling & CSI scores. Right & Interested candidates send your updated CV with a photo to: Subject:

Service advisor for vehicles European and US brand at Qatar To avoid neglecting your CV, please send CV with photo, write company industry for every position in your CV, and write job title in the subject. Email: eng(@)masterhr.com

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Position:

Service Advisor Heavy Equipment Department:

Body Shop, Parts Department, Reception Reports To:

Reception Manager, Workshop Supervisors, Team Leaders, Technicians ESSENTIAL DUTIES & RESPONSIBILITIES:

Establish rapport and trust with customers. Document vehicle problems by listening to customers describe them and by asking probing questions. Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed. Maintain extensive contact with customers, providing estimates on service and repairs before jobs begin, explaining the appointment/scheduling system, and establishing the method of payment for repairs (cash, warranty, etc.). Maintain communication with the Workshop Controller and Technicians to obtain updates and status of repairs. Offer additional maintenance and repair services to customers when appropriate. Undertake additional related responsibilities as required. COMPENSATION:

Basic: 5500 Qrs Car Allowance: 1000 Mobile: 250 Company provided accommodation (Single room Sharing Flat accommodation) After 6 months: Family Ticket House allowance of 3300 Qrs QUALIFICATIONS:

Excellent customer service skills Must be capable of handling dissatisfied customers and those confused about repairs and costs of service. Organizational skills Good communication, spoken and written English; Arabic is a plus Detail oriented Familiarity with automotive systems and MS Office ABOUT THE COMPANY:

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.

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Service Advisor | Al-Futtaim Automotive | DOMASCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
We are looking for an experienced and customer-focused Service Advisor -Commercial Vehicles to join our aftersales team. In this role, you will serve as the main point of contact between our customers and the service department, ensuring smooth scheduling, clear communication, accurate estimates, and top-quality service delivery. You will play a key role in enhancing customer satisfaction while achieving service revenue targets.

What you will do:

• Welcome customers, document vehicle issues clearly, and explain service options and timelines.
• Schedule and prioritize maintenance and repair work based on urgency and technician availability.
• Coordinate daily with technicians and the parts department to ensure timely service completion.
• Promote additional services such as preventive maintenance and service packages.
• Provide updates to customers regarding the status of their vehicles and handle inquiries or complaints professionally.
• Prepare accurate cost estimates and ensure all work orders and invoices are processed correctly.
• Contribute to achieving monthly service and parts revenue targets.

Required skills to be successful:

• 3–5 years of experience as a Service Advisor in the commercial vehicle industry.
• Technical diploma or bachelor’s degree in Automobile or Mechanical Engineering.
• Strong understanding of workshop operations and dealership service procedures.
• Proficient in MS Office and service management software (ERP systems).
• Excellent communication and customer service skills.
• Ability to prioritize tasks in a fast-paced environment.
• Fluency in English is essential; Arabic or Hindi is a plus.

About the team:

You will be joining a supportive and dynamic aftersales team focused on delivering efficient, high-quality service to our customers. The team values collaboration, accountability, and technical expertise, working closely together to resolve challenges and exceed service targets

What equips you for the role:
You are equipped with hands-on service advisory experience, deep technical knowledge of commercial vehicles, and a proactive attitude. Your ability to communicate clearly with both customers and technicians, combined with your problem-solving skills, makes you well-suited to manage service operations while delivering a superior customer experience

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Advisor | Al-Futtaim Automotive | DOMASCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role: We are looking for an experienced and customer-focused Service Advisor -Commercial Vehicles to join our aftersales team. In this role, you will serve as the main point of contact between our customers and the service department, ensuring smooth scheduling, clear communication, accurate estimates, and top-quality service delivery. You will play a key role in enhancing customer satisfaction while achieving service revenue targets. What you will do: Welcome customers, document vehicle issues clearly, and explain service options and timelines. Schedule and prioritize maintenance and repair work based on urgency and technician availability. Coordinate daily with technicians and the parts department to ensure timely service completion. Promote additional services such as preventive maintenance and service packages. Provide updates to customers regarding the status of their vehicles and handle inquiries or complaints professionally. Prepare accurate cost estimates and ensure all work orders and invoices are processed correctly. Contribute to achieving monthly service and parts revenue targets. Required skills to be successful: 3–5 years of experience as a Service Advisor in the commercial vehicle industry. Technical diploma or bachelor’s degree in Automobile or Mechanical Engineering. Strong understanding of workshop operations and dealership service procedures. Proficient in MS Office and service management software (ERP systems). Excellent communication and customer service skills. Ability to prioritize tasks in a fast-paced environment. Fluency in English is essential; Arabic or Hindi is a plus. About the team: You will be joining a supportive and dynamic aftersales team focused on delivering efficient, high-quality service to our customers. The team values collaboration, accountability, and technical expertise, working closely together to resolve challenges and exceed service targets What equips you for the role: You are equipped with hands-on service advisory experience, deep technical knowledge of commercial vehicles, and a proactive attitude. Your ability to communicate clearly with both customers and technicians, combined with your problem-solving skills, makes you well-suited to manage service operations while delivering a superior customer experience About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies,

Al-Futtaim Automotive

is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

This is Al-Futtaim Automotive and we empower talent to move forward.

#J-18808-Ljbffr