4 Vlocity Consultant jobs in Qatar

Dynamics 365 CRM Consultant

Vistas Global

Posted 11 days ago

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Job Description

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Job Description

The Dynamics 365 CRM Consultant will be responsible for configuring, customizing, and supporting Microsoft Dynamics 365 CRM solutions to meet business needs. This role includes developing workflows, dashboards, and integrations, as well as providing training and technical support to end users. The consultant will work closely with internal teams and stakeholders to ensure the system supports streamlined processes and delivers strong user experiences.

Key Responsibilities

  • CRM Customization: Configure and customize Dynamics 365 CRM to support business processes and user requirements.
  • Workflow & Dashboard Development: Create automated workflows, dashboards, and forms for different user groups.
  • User Support: Provide day-to-day user assistance, issue resolution, and training across teams.
  • System Maintenance: Ensure system stability, apply updates, and troubleshoot technical issues.
  • Integration: Coordinate with developers and IT teams to integrate CRM with other enterprise systems.
  • Documentation: Maintain system documentation and contribute to CRM best practices.

Skills

  • In-depth knowledge of Microsoft Dynamics 365 CRM, especially in configuration and customization.
  • Experience developing workflows, dashboards, forms, and business rules.
  • Familiarity with CRM integrations and data migration processes.
  • Strong problem-solving and communication skills.
  • Comfortable working in a fast-paced, cross-functional environment.
  • Ability to support users and translate business needs into technical solutions.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Minimum 5 years of experience in Dynamics 365 CRM implementation and support.
  • Microsoft Dynamics 365 Fundamentals certification is required; Customer Service Functional Consultant Associate certification is preferred.
  • Applicants currently residing in Qatar and holding a valid QID will be given priority.

Job ID: 14072511-114VG

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting, Information Technology, and Sales

Industries: IT Services and IT Consulting

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Dynamics 365 CRM Consultant

Doha, Doha Vistas Global

Posted 25 days ago

Job Viewed

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Job Description

Join to apply for the

Dynamics 365 CRM Consultant

role at

Vistas Global . Job Description The

Dynamics 365 CRM Consultant

will be responsible for configuring, customizing, and supporting Microsoft Dynamics 365 CRM solutions to meet business needs. This role includes developing workflows, dashboards, and integrations, as well as providing training and technical support to end users. The consultant will work closely with internal teams and stakeholders to ensure the system supports streamlined processes and delivers strong user experiences. Key Responsibilities CRM Customization: Configure and customize Dynamics 365 CRM to support business processes and user requirements. Workflow & Dashboard Development: Create automated workflows, dashboards, and forms for different user groups. User Support: Provide day-to-day user assistance, issue resolution, and training across teams. System Maintenance: Ensure system stability, apply updates, and troubleshoot technical issues. Integration: Coordinate with developers and IT teams to integrate CRM with other enterprise systems. Documentation: Maintain system documentation and contribute to CRM best practices. Skills In-depth knowledge of Microsoft Dynamics 365 CRM, especially in configuration and customization. Experience developing workflows, dashboards, forms, and business rules. Familiarity with CRM integrations and data migration processes. Strong problem-solving and communication skills. Comfortable working in a fast-paced, cross-functional environment. Ability to support users and translate business needs into technical solutions. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in Dynamics 365 CRM implementation and support. Microsoft Dynamics 365 Fundamentals certification is required; Customer Service Functional Consultant Associate certification is preferred. Applicants currently residing in Qatar and holding a valid QID will be given priority. Job ID: 14072511-114VG Seniority level:

Mid-Senior level Employment type:

Full-time Job function:

Consulting, Information Technology, and Sales Industries:

IT Services and IT Consulting Referrals increase your chances of interviewing at Vistas Global by 2x. Get notified about new Customer Relationship Management Consultant jobs in

Qatar .

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Dynamics 365 CRM Techno-Functional Consultant

Doha, Doha Airswift

Posted 11 days ago

Job Viewed

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Job Description

Job Purpose The Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption.Key Responsibilities

  • Collaborate with business stakeholders to gather and document CRM requirements.
  • Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities.
  • Translate business needs into detailed functional specifications and solution blueprints.
  • Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service).
  • Design and implement workflows, Power Automate flows, dashboards, and security roles.
  • Customize Dynamics 365 using C# plugins, custom workflows, and business rules.
  • Develop JavaScript for form scripting and UI enhancements.
  • Create and customize SSRS reports, dashboards, and views.
  • Work with Web APIs, Azure services, and integration tools for third-party system connectivity.
  • Conduct unit testing and support UAT.
  • Participate in solution deployment, post-go-live support, and performance optimization.
  • Prepare end-user training materials and deliver workshops.
  • Provide ongoing support for CRM users and resolve technical/functional issues.
  • Act as a liaison between business stakeholders, vendors, and technical teams.
Qualifications & Skills
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement).
  • Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service.
  • Hands-on experience in:
  • - Programming: C#, JavaScript, TypeScript (for custom development and form scripting).
  • - Customizations: Plugins, workflows, Power Automate, web resources.
  • - Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service.
  • - Data Migration: KingswaySoft, SSIS, or equivalent ETL tools.
  • - Reporting: SSRS, Power BI dashboards.
  • Familiarity with Power Platform (PowerApps, Power Automate, Power BI).
  • Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps).
Preferred Certifications
  • Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate
  • Microsoft Certified: Power Platform Functional Consultant Associate
  • Microsoft Certified: Azure Fundamentals (AZ-900) – Advantage
Key Competencies
  • Strong problem-solving and analytical skills.
  • Excellent communication and stakeholder engagement abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Consulting mindset with strong presentation and client interaction skills.
Key Performance Indicators (KPIs)
  • Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements.
  • User Adoption: Reach 85%+ active user engagement within 3 months post-implementation.
  • System Uptime: Maintain CRM system availability at 99.9%.
  • Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines.
  • Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys.
  • Customization Quality: Ensure zero critical defects in customizations post-go-live.

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Dynamics 365 CRM Techno-Functional Consultant

Doha, Doha Airswift

Posted 19 days ago

Job Viewed

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Job Description

Job Purpose The Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption. Key Responsibilities

Collaborate with business stakeholders to gather and document CRM requirements. Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities. Translate business needs into detailed functional specifications and solution blueprints. Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service). Design and implement workflows, Power Automate flows, dashboards, and security roles. Customize Dynamics 365 using C# plugins, custom workflows, and business rules. Develop JavaScript for form scripting and UI enhancements. Create and customize SSRS reports, dashboards, and views. Work with Web APIs, Azure services, and integration tools for third-party system connectivity. Conduct unit testing and support UAT. Participate in solution deployment, post-go-live support, and performance optimization. Prepare end-user training materials and deliver workshops. Provide ongoing support for CRM users and resolve technical/functional issues. Act as a liaison between business stakeholders, vendors, and technical teams. Qualifications & Skills

Bachelor’s degree in Computer Science, Information Systems, or related field. 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement). Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service. Hands-on experience in: - Programming: C#, JavaScript, TypeScript (for custom development and form scripting). - Customizations: Plugins, workflows, Power Automate, web resources. - Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service. - Data Migration: KingswaySoft, SSIS, or equivalent ETL tools. - Reporting: SSRS, Power BI dashboards. Familiarity with Power Platform (PowerApps, Power Automate, Power BI). Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps). Preferred Certifications

Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Azure Fundamentals (AZ-900) – Advantage Key Competencies

Strong problem-solving and analytical skills. Excellent communication and stakeholder engagement abilities. Ability to manage multiple priorities in a fast-paced environment. Consulting mindset with strong presentation and client interaction skills. Key Performance Indicators (KPIs)

Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements. User Adoption: Reach 85%+ active user engagement within 3 months post-implementation. System Uptime: Maintain CRM system availability at 99.9%. Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines. Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys. Customization Quality: Ensure zero critical defects in customizations post-go-live.

Apply Now

First Name* Last Name* Email* Phone* Phone CV Upload* Scanned files or files with embedded images will not be accepted. Allowed file extensions are .rtf, .doc, .docx, or .pdf Please tick here if you would like to signup to Airswift’s STEM Careers newsletter Not the job you are looking for? Search hundreds more

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