16 Accommodation jobs in Qatar
Accommodation Supervisor
Hilton
Posted today
Job Viewed
Job Description
Accommodation Supervisor
**What will I be doing?**
As a Accommodation Supervisor, you will support the Human Resources Department by ensuring the upkeep and cleanliness of the entire team members accommodation. Specifically, a Accommodation Supervisor will perform the following tasks to the highest standards:
- Perform routine inspections of all team members accommodation
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent service to all team members
- Ensure the adherence to accommodation and brand standards at all times
**What are we looking for?**
Acommodation Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a team members accommodation supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
As a Accommodation Supervisor, you will support the Human Resources Department by ensuring the upkeep and cleanliness of the entire team members accommodation. Specifically, a Accommodation Supervisor will perform the following tasks to the highest standards:
- Perform routine inspections of all team members accommodation
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent service to all team members
- Ensure the adherence to accommodation and brand standards at all times
**What are we looking for?**
Acommodation Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a team members accommodation supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
0
Personnel Assistant (Accommodation)
Doha, Doha
PPL Dynamics
Posted 15 days ago
Job Viewed
Job Description
About the job: Personnel Assistant (Accommodation)
️ Contract: Permanent Position
️ Industry: Oil and Gas
Candidates must be locally available in Qatar with valid QID.
Must have a minimum of 3 years of relevant HR personnel administration experience in large-scale companies.
- Salary, Benefits, Employee Services, Insurance Coverage, and End of Service Benefits (EOSB)
- Statement and Reports
- Policies, Systems, Processes, and Procedures
Minimum education requirement: Diploma in Human Resources Management or Administration (preferred).
This advertiser has chosen not to accept applicants from your region.
1
Personnel Assistant (Accommodation)
Doha, Doha
PPL Dynamics
Posted today
Job Viewed
Job Description
About the job: Personnel Assistant (Accommodation)
️ Contract: Permanent Position
️ Industry: Oil and Gas
Candidates must be locally available in Qatar with valid QID.
Must have a minimum of 3 years of relevant HR personnel administration experience in large-scale companies.
- Salary, Benefits, Employee Services, Insurance Coverage, and End of Service Benefits (EOSB)
- Statement and Reports
- Policies, Systems, Processes, and Procedures
Minimum education requirement: Diploma in Human Resources Management or Administration (preferred).
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This advertiser has chosen not to accept applicants from your region.
2
Personnel Assistant (Accommodation)
Doha, Doha
PPL Dynamics
Posted 14 days ago
Job Viewed
Job Description
About the job: Personnel Assistant (Accommodation)
️ Contract: Permanent Position ️ Industry: Oil and Gas Candidates must be locally available in Qatar with valid QID. Must have a minimum of 3 years of relevant HR personnel administration experience in large-scale companies. Key Accountabilities
Salary, Benefits, Employee Services, Insurance Coverage, and End of Service Benefits (EOSB) Statement and Reports Policies, Systems, Processes, and Procedures Minimum education requirement: Diploma in Human Resources Management or Administration (preferred).
#J-18808-Ljbffr
️ Contract: Permanent Position ️ Industry: Oil and Gas Candidates must be locally available in Qatar with valid QID. Must have a minimum of 3 years of relevant HR personnel administration experience in large-scale companies. Key Accountabilities
Salary, Benefits, Employee Services, Insurance Coverage, and End of Service Benefits (EOSB) Statement and Reports Policies, Systems, Processes, and Procedures Minimum education requirement: Diploma in Human Resources Management or Administration (preferred).
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Personnel assistant (accommodation)
PPL Dynamics
Posted today
Job Viewed
Job Description
About the job: Personnel Assistant (Accommodation) ️ Contract: Permanent Position️ Industry: Oil and GasCandidates must be locally available in Qatar with valid QID.Must have a minimum of 3 years of relevant HR personnel administration experience in large-scale companies. Key Accountabilities Salary, Benefits, Employee Services, Insurance Coverage, and End of Service Benefits (EOSB)Statement and ReportsPolicies, Systems, Processes, and ProceduresMinimum education requirement: Diploma in Human Resources Management or Administration (preferred).
This advertiser has chosen not to accept applicants from your region.
4
Guest Services - Supervisor
Doha, Doha
Mandarin Oriental
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About The Job
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
As Guest Services Supervisor, you will be responsible for the following duties
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception. Provide direction and support to all FO colleagues at any time, particularly during the operational hours. Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies. Follow the duty schedule and assure all tasks are completed at all times in a timely manner. Assure the back and front of house areas of the Reception are clean and tidy at all times. Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
As Guest Services Supervisor, we expect from you
Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Effective verbal and written communication skills in English. Arabic is an advantage
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
We’re Fans. Are you? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Mandarin Oriental by 2x Get notified about new Guest Services Manager jobs in
Doha, Qatar . Manager Customer Service and Accessibility
Manager Customer Service and Accessibility
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Guest Services - Supervisor
role at
Mandarin Oriental Join to apply for the
Guest Services - Supervisor
role at
Mandarin Oriental Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About The Job
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
As Guest Services Supervisor, you will be responsible for the following duties
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception. Provide direction and support to all FO colleagues at any time, particularly during the operational hours. Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies. Follow the duty schedule and assure all tasks are completed at all times in a timely manner. Assure the back and front of house areas of the Reception are clean and tidy at all times. Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
As Guest Services Supervisor, we expect from you
Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Effective verbal and written communication skills in English. Arabic is an advantage
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
We’re Fans. Are you? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Mandarin Oriental by 2x Get notified about new Guest Services Manager jobs in
Doha, Qatar . Manager Customer Service and Accessibility
Manager Customer Service and Accessibility
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Guest Services - Agent
Doha, Doha
Mandarin Oriental Hotel Group
Posted 5 days ago
Job Viewed
Job Description
Mandarin Oriental, Doha is looking for a
Guest Services Agent
to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you
includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-Ljbffr
Guest Services Agent
to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay. As a Guest Services Agent , you will be responsible for: Greeting, checking in, and escorting guests promptly to their rooms Addressing special guest preferences recorded in guest history profiles Handling cash drawer properly as outlined in the MODOH Controller's Policy Checking cash float at the beginning and end of each shift to ensure amounts are correct Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports Communicating clearly with the Night Duty Manager and Accounting Department Establishing a good working knowledge of the hotel outlets and products As a Guest Services Agent , we expect from you: Friendly, enthusiastic, passionate, sociable Engaging, genuine, organized Minimum of 1 year of Front Office experience Minimum of 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East region is an advantage Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex Our commitment to you
includes: Learning & Development: We craft unique learning programs to support your growth at every career stage. MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world. Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing. Retirement Plans: We provide different retirement plans depending on your service length and role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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About the latest Accommodation Jobs in Qatar !
6
Guest services - agent
Mandarin Oriental Hotel Group Limited
Posted today
Job Viewed
Job Description
Mandarin Oriental, Doha is looking for aGuest Services Agentto join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay.
As a Guest Services Agent , you will be responsible for:
Greeting, checking in, and escorting guests promptly to their rooms
Addressing special guest preferences recorded in guest history profiles
Handling cash drawer properly as outlined in the MODOH Controller's Policy
Checking cash float at the beginning and end of each shift to ensure amounts are correct
Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience
Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues
Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports
Communicating clearly with the Night Duty Manager and Accounting Department
Establishing a good working knowledge of the hotel outlets and products
As a Guest Services Agent , we expect from you:
Friendly, enthusiastic, passionate, sociable
Engaging, genuine, organized
Minimum of 1 year of Front Office experience
Minimum of 2 years of experience working in a 5-star hotel environment
Previous experience working in the Middle East region is an advantage
Strong command of Microsoft Office products, PSMS, Go Concierge, Hot So S, and Rex
Our commitment to youincludes:
Learning & Development: We craft unique learning programs to support your growth at every career stage.
MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world.
Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing.
Retirement Plans: We provide different retirement plans depending on your service length and role.
A competitive salary and benefits packages
Transportation and Housing provided
Relocation and Vacation Tickets
Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at #J-18808-Ljbffr
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the cutting edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district, West Bay.
As a Guest Services Agent , you will be responsible for:
Greeting, checking in, and escorting guests promptly to their rooms
Addressing special guest preferences recorded in guest history profiles
Handling cash drawer properly as outlined in the MODOH Controller's Policy
Checking cash float at the beginning and end of each shift to ensure amounts are correct
Providing quality service with colleagues to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout the guest's experience
Arranging fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues
Printing and dropping cash out, adjustment slips, paid-out vouchers, and bank count reports
Communicating clearly with the Night Duty Manager and Accounting Department
Establishing a good working knowledge of the hotel outlets and products
As a Guest Services Agent , we expect from you:
Friendly, enthusiastic, passionate, sociable
Engaging, genuine, organized
Minimum of 1 year of Front Office experience
Minimum of 2 years of experience working in a 5-star hotel environment
Previous experience working in the Middle East region is an advantage
Strong command of Microsoft Office products, PSMS, Go Concierge, Hot So S, and Rex
Our commitment to youincludes:
Learning & Development: We craft unique learning programs to support your growth at every career stage.
MOstay: Enjoy complimentary nights and attractive rates on rooms for you and your loved ones, wherever you go in the world.
Health & Colleague Wellness: We offer various health benefits and wellness programs to support your wellbeing.
Retirement Plans: We provide different retirement plans depending on your service length and role.
A competitive salary and benefits packages
Transportation and Housing provided
Relocation and Vacation Tickets
Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Please research employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security advice, visit our website. If you suspect fraud, email us at #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Guest services - supervisor
Mandarin Oriental
Posted today
Job Viewed
Job Description
Join to apply for theGuest Services - Supervisorrole atMandarin Oriental
Join to apply for theGuest Services - Supervisorrole atMandarin Oriental
Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.About The JobBased at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.As Guest Services Supervisor, you will be responsible for the following dutiesOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.
Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
Assure the back and front of house areas of the Reception are clean and tidy at all times.
Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office
Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.As Guest Services Supervisor, we expect from youMinimum 2 year of experience working in a 5-star hotel environment
A minimum of 1 years of Front Office experience
Previous experience working in the Middle East Region is an advantage
Strong commands of Microsoft Office products, PSMS, Go Concierge, Hot So S, and Rex
Effective verbal and written communication skills in English. Arabic is an advantageOur commitment to youLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
A competitive salary and benefits packages
Transportation and Housing provided
Relocation and Vacation TicketsWe’re Fans. Are you?
Seniority levelSeniority level Mid-Senior level
Employment typeEmployment type Full-time
Job functionJob function Other
Industries Hospitality
Referrals increase your chances of interviewing at Mandarin Oriental by 2x
Get notified about new Guest Services Manager jobs inDoha, Qatar.
Manager Customer Service and AccessibilityManager Customer Service and AccessibilityWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
Join to apply for theGuest Services - Supervisorrole atMandarin Oriental
Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.About The JobBased at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.As Guest Services Supervisor, you will be responsible for the following dutiesOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.
Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
Assure the back and front of house areas of the Reception are clean and tidy at all times.
Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office
Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.As Guest Services Supervisor, we expect from youMinimum 2 year of experience working in a 5-star hotel environment
A minimum of 1 years of Front Office experience
Previous experience working in the Middle East Region is an advantage
Strong commands of Microsoft Office products, PSMS, Go Concierge, Hot So S, and Rex
Effective verbal and written communication skills in English. Arabic is an advantageOur commitment to youLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
A competitive salary and benefits packages
Transportation and Housing provided
Relocation and Vacation TicketsWe’re Fans. Are you?
Seniority levelSeniority level Mid-Senior level
Employment typeEmployment type Full-time
Job functionJob function Other
Industries Hospitality
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Guest Services Officer
Doha, Doha
Andaz Doha
Posted today
Job Viewed
Job Description
Summary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Reception within the Spa of Rooms Division.
**Qualifications**:
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Reception within the Spa of Rooms Division.
**Qualifications**:
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.
This advertiser has chosen not to accept applicants from your region.
9