110 Account Liaison jobs in Qatar

Manager, Account Management

QAR90000 - QAR120000 Y Mastercard, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

JOB PURPOSE:

This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.

The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.

RESPONSIBILITIES:

Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.

Responsible for all account management/business development activities for assigned customer

Design and execute strategic/tactical plans to enhance customer and MasterCard profitability

Develop strong working relationships with key influencers at customer end and with MasterCard support teams

Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration

Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value

Responsible for all administrative and operational issues for the target customer set

Manage & develop new and existing products; programs and services, as required

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy

Recommend market strategy; profit planning; expense, budgets; etc

EXPERIENCE:

10-15 years experience in Business Development/ Account/product management.

Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.

Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.

Skills:

Self driven, organized and pro-active

Entrepreneurial and commercially focused

Strong impact and influencing, negotiation skills

Strong relationship, communication, presentation and marketing skills;

Work well in a small team leveraging colleagues' skills

EDUCATION:

Bachelor's degree required, advanced degree preferred.

This advertiser has chosen not to accept applicants from your region.

Manager, Account Management

QAR120000 - QAR250000 Y Mastercard

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Account Management - Kuwait

Major Accountabilities
JOB PURPOSE:

This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.

The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.

Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.

Responsible for all account management/business development activities for assigned customer

Design and execute strategic/tactical plans to enhance customer and MasterCard profitability

Develop strong working relationships with key influencers at customer end and with MasterCard support teams

Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration

Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value

Responsible for all administrative and operational issues for the target customer set

Manage & develop new and existing products; programs and services, as required

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy

Recommend market strategy; profit planning; expense, budgets; etc

Experience
10-15 years experience in Business Development/ Account/product management.

Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.

Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.

Skills
Self driven, organized and pro-active

Entrepreneurial and commercially focused

Strong impact and influencing, negotiation skills

Strong relationship, communication, presentation and marketing skills;

Work well in a small team leveraging colleagues' skills

Education
Bachelor's degree required, advanced degree preferred.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.

Associate Director - Account Management

Doha, Doha DOW JONES

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

The Associate Director – Account Management will be part of the Base Chemical Insights team and is responsible for driving profitable revenue growth across a set of named accounts and new businesses in the Middle East, Africa, and the Indian Subcontinent. This role will report into the regional sales leadership and focus on developing customer relationships, closing new business, and managing the sales process end to end.

About the Team :

OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.

You Will :

Own and grow a set of named accounts and generate new business opportunities in the assigned territory.

Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy.

Develop and execute account strategies to expand Base Chemical Insights' presence in the region.

Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging.

Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent.

You Have :

Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent.

Proven success closing large and complex deals in the base chemicals or related industries.

Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions.

Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and PowerPoint.

Business conversational fluency in English (verbal and written).

An undergraduate degree in science or a related technical field is a plus.

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Lifestyle Programs & Wellness Resources

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

About Our Organization :

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship , , , , , , , , , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV).

Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate Director - Account Management

Doha, Doha DOW JONES

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

The Associate Director – Account Management will be part of the Base Chemical Insights team and is responsible for driving profitable revenue growth across a set of named accounts and new businesses in the Middle East, Africa, and the Indian Subcontinent. This role will report into the regional sales leadership and focus on developing customer relationships, closing new business, and managing the sales process end to end. About the Team : OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler. You Will : Own and grow a set of named accounts and generate new business opportunities in the assigned territory. Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy. Develop and execute account strategies to expand Base Chemical Insights' presence in the region. Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging. Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent. You Have : Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent. Proven success closing large and complex deals in the base chemicals or related industries. Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions. Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and PowerPoint. Business conversational fluency in English (verbal and written). An undergraduate degree in science or a related technical field is a plus. Comprehensive Healthcare Plans Paid Time Off Retirement Plans Lifestyle Programs & Wellness Resources Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program About Our Organization : Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship , , , , , , , , , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV). Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Erada Program: Account Management Internship Opportunities

QAR40000 - QAR60000 Y Microsoft

Posted today

Job Viewed

Tap Again To Close

Job Description

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

An Account Executive (AE) develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Location: Doha

Program start date: January 2026

About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qatari employability and create market impact through early in career recruitment, and skilling programs.

Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.

Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

    • Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
  • Technical skilling to obtain globally recognized Microsoft technical certifications.
  • Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

    • Joining as an Account Management Intern for on-the-job shadowing and training.
  • Mentorship and coaching sessions.
  • Supporting Microsoft teams in digital transformation projects.
  • Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Responsibilities:

  • You seek feedback from customers to understand the drivers of satisfaction and establish action plans to improve their overall experience.
  • You orchestrate extended virtual teams and key stakeholders to engage decision makers of assigned accounts.
  • You share and recommend Microsoft solutions to customers, and develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and upsells.
  • You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts.
  • You coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.
Qualifications

Minimum Qualifications

  • Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field (OR must be recent graduates or recently graduated).
  • Qatar nationality.
  • Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
  • Fluency in English.

Preferred Qualifications

  • Passion for technology and customer obsessed.
  • Excellent verbal and written communication, analytical and presentation skills.
  • Strong Desire and business acumen for consultative solution selling.
  • Exceptional negotiation, customer service, and interpersonal skills
EiP #MCAPSEiP #EradaProgram

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This advertiser has chosen not to accept applicants from your region.

Erada Program: Customer Success Account Management Internship Opportunities

QAR60000 - QAR100000 Y Microsoft

Posted today

Job Viewed

Tap Again To Close

Job Description

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

Customer Success Acount Manager(CSAM) understands their customers' industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Program Start Date: January 2026

About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qataris employability and create market impact through early in career recruitment, and skilling programs.

Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.

Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)

Phase one: Onboarding & Skilling Bootcamp (1 month)

  • Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
  • Technical skilling to obtain globally recognized Microsoft technical certifications.
  • Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.

Phase two: On-the-job training (5 months)

  • Joining as an CSAM for on-the-job shadowing and training.
  • Mentorship and coaching sessions.
  • Supporting Microsoft teams in digital transformation projects.
  • Advanced technology trainings including AI, Machine Learning & Cloud Computing.

Responsibilities:

  • Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams
  • Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
  • Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
  • Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
  • Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
Qualifications

Minimum Qualifications

  • Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated)
  • Qatari nationality
  • Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
  • Fluency in English.

Preferred Qualifications

  • Passion for technology and customer obsessed.
  • Displays stakeholder and relationship management.
  • Excellent verbal and written communication, analytical and presentation skills.
  • Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
EiP #MCAPSEiP #EradaProgram

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This advertiser has chosen not to accept applicants from your region.

Customer Service

QAR12000 - QAR180000 Y Integral Care Medical Supply

Posted today

Job Viewed

Tap Again To Close

Job Description

We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.

Duties and Responsibilities:

Answer customer calls and inquiries accurately and professionally.

Receive customers in person, identify their needs, and provide appropriate service solutions.

Follow up on customer files from contract signing until worker arrival and handover.

Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.

Coordinate with external recruitment agencies in labor-supplying countries to track order status.

Enter and update customer data, order files, and contracts in the internal system.

Resolve problems and complaints to ensure high levels of customer satisfaction.

Schedule worker handover appointments and coordinate with sponsors.

Ensure completion of all documents and legal requirements for recruitment.

Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.

Prepare weekly reports on case progress, complaints, and resolutions.

Maintain strict confidentiality and professional ethics in all client dealings.

Promote company services for recruiting domestic and professional workers.

Prepare offers and pricing and ensure contract signing with clients.

Participate in marketing events and exhibitions to strengthen market presence.

Submit periodic reports on sales activities and customer feedback.

Comply with company policies and customer service standards.

Qualifications and Requirements:

Arabic speakers only apply for the job

Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.

Strong problem-solving ability and capacity to work under pressure.

Proficient in computer systems and CRM software.

Professional appearance with strong interpersonal skills across diverse nationalities.

NOC is required.

Job Type: Full-time

Pay: QAR4, QAR6,000.00 per month

Experience:

Manpower companies: 3 years (Required)

Customer relationship management: 3 years (Preferred)

Agency management: 3 years (Preferred)

Language:

Arabic (Native)

English (Required)

Ability to Commute:

Please send your CV on WhatsApp Only:

Job Type: Full-time

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Account liaison Jobs in Qatar !

Customer service

QAR3000 - QAR4000 Y Rare Earth trading

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities

  • Manage all customer communication through WhatsApp.
  • Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
  • Answer customer questions on delivery timelines, payment terms, and product options.
  • Escalate special requests or complaints to management when needed.
  • Maintain accurate records in our order tracking/CRM system.
  • Support sales by emphasizing craftsmanship and suggesting add-ons.

Requirements

  • Strong Arabic & English communication.
  • Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
  • Highly organized, detail-oriented, and disciplined in follow-up.
  • Confident in handling demanding customers while protecting timelines.
  • +3 years experience in customer service in Qatar.
  • Interest in furniture, design, or interiors is an advantage.

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • customer service: 3 years (Preferred)

Language:

  • Arabic (Required)
  • English (Required)
This advertiser has chosen not to accept applicants from your region.

Customer service

QAR3000 - QAR5000 Y People Dynamics

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities:

  • Handle inbound and outbound calls in a professional and timely manner.
  • Assist customers with inquiries, complaints, and requests, escalating issues when needed.
  • Maintain and update participant and stakeholder profiles using CRM systems.
  • Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
  • Operate CRM and other communication tools; log all interactions with detailed notes.
  • Submit regular reports on interactions, trends, and feedback.
  • Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
  • Maintain high service quality standards and uphold data privacy requirements.
  • Provide support during events and programs, including phone and data coordination.
  • Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
  • Coordinate mail, courier services, and visitor sign-ins.
  • Collaborate with internal teams for resolution of inquiries or special coordination needs.
  • Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.

Requirements

  • Fluent in Arabic and English (spoken and written).
  • Prior experience in customer service or receptionist roles.
  • Strong communication, interpersonal, and problem-solving skills.
  • Proficient in CRM systems and Microsoft Office.
  • Professional appearance and demeanor.

Candidates must be locally available in Qatar with Valid QIDs and NOC.

Job Type: Contract

Contract length: 6 months

Pay: QAR3, QAR5,000.00 per month

This advertiser has chosen not to accept applicants from your region.

CUSTOMER SERVICE REPRESENTATIVE

Doha, Doha KILONEWTONS

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.

If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!

Key Responsibilities
  • Serve as the first point of contact for customer inquiries via phone, email, and live chat.
  • Provide timely and accurate responses to customer questions and concerns.
  • Process orders, returns, and refunds efficiently.
  • Maintain and update customer records in the CRM system.
  • Escalate complex issues to the relevant departments when necessary.
  • Gather customer feedback to improve service quality.
  • Assist in resolving complaints with professionalism and patience.
  • Stay updated on company products, services, and policies.
  • Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
  • Minimum 3 years of experience in customer service, call centers, or client support roles.
  • Excellent verbal and written communication skills in English (Arabic is a plus).
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
  • Ability to multitask and work under pressure.
  • Friendly, patient, and empathetic attitude toward customers.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook).
  • Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
  • Competitive salary and benefits.
  • Opportunities for career growth and training.
  • Positive and supportive work environment.
  • Work with a dynamic and professional team.

KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Account Liaison Jobs