130 Al Futtaim Automotive jobs in Qatar

Job Requisition ID :

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

We are seeking a dedicated and skilled Technician to join our Service Department in Qatar. The ideal candidate will be responsible for performing dealership services on customer vehicles, ensuring high-quality standards, and contributing to the overall productivity and efficiency of the workshop

• Execute service repairs as per the repair order schedule
• Report additional required jobs with cost estimates
• Maintain check sheets, log sheets, repair estimates, and service orders
• Ensure proper handling and upkeep of tools and equipment
• Conduct final inspections following standard operating procedures
• Achieve desired productivity and efficiency targets
• Complete training courses and certifications as per guidelines
• Follow safety protocols and participate in workshop meeting

• ITI / Diploma in Automobile Engineering
• 2 to 3 years of experience as a Technician in an automotive dealership
• Technical skills, user skills in tools and equipment, basic PC skills, and motor driving experience
• Good communication skills

You will be part of a dynamic Service Department team, reporting to the Service Manager. The team is committed to maintaining high standards and ensuring customer satisfaction through efficient and effective service deliver

• Strong knowledge of standard operating procedures and problem-solving skills
• Capability to handle special tools and equipment
• Capacity for e-learning and ongoing training and development
• Ability to use workshop manuals and understand wiring diagrams
• Ability to work under pressure, honesty, and productivity

Overview

We are seeking a dedicated and skilled Technician to join our Service Department in Qatar. The ideal candidate will be responsible for performing dealership services on customer vehicles, ensuring high-quality standards, and contributing to the overall productivity and efficiency of the workshop.

• Execute service repairs as per the repair order schedule
• Report additional required jobs with cost estimates
• Maintain check sheets, log sheets, repair estimates, and service orders
• Ensure proper handling and upkeep of tools and equipment
• Conduct final inspections following standard operating procedures
• Achieve desired productivity and efficiency targets
• Complete training courses and certifications as per guidelines
• Follow safety protocols and participate in workshop meetings

• ITI/Diploma in Automobile Engineering
• 2 to 3 years of experience as a Technician in an automotive dealership
• Technical skills, user skills in tools and equipment, basic PC skills, and motor driving experience
• Good communication skills

You will be part of a dynamic Service Department team, reporting to the Service Manager. The team is committed to maintaining high standards and ensuring customer satisfaction through efficient and effective service delivery.

• Strong knowledge of standard operating procedures and problem-solving skills
• Capability to handle special tools and equipment
• Capacity for e-learning and ongoing training and development
• Ability to use workshop manuals and understand wiring diagrams
• Ability to work under pressure, honesty, and productivity

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are the regional representative of brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, pushing innovation, quality standards, and value-added service for our broad range of customers. Our mission is to become a leader in custom-made mobility solutions with world-class omni-channel experiences. We support a 9,000-member team and offer growth opportunities throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

• Not Applicable

• Full-time

• Management and Manufacturing

• Retail

Refer

Location: Doha, Doha, Qatar

Job Requisition ID :

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

We are seeking a dedicated and skilled Technician to join our Service Department in Qatar. The ideal candidate will be responsible for performing dealership services on customer vehicles, ensuring high-quality standards, and contributing to the overall productivity and efficiency of the workshop

• Execute service repairs as per the repair order schedule
• Report additional required jobs with cost estimates
• Maintain check sheets, log sheets, repair estimates, and service orders
• Ensure proper handling and upkeep of tools and equipment
• Conduct final inspections following standard operating procedures
• Achieve desired productivity and efficiency targets
• Complete training courses and certifications as per guidelines
• Follow safety protocols and participate in workshop meeting

• ITI / Diploma in Automobile Engineering
• 2 to 3 years of experience as a Technician in an automotive dealership
• Technical skills, user skills in tools and equipment, basic PC skills, and motor driving experience
• Good communication skills

You will be part of a dynamic Service Department team, reporting to the Service Manager. The team is committed to maintaining high standards and ensuring customer satisfaction through efficient and effective service deliver

• Strong knowledge of standard operating procedures and problem-solving skills
• Capability to handle special tools and equipment
• Capacity for e-learning and ongoing training and development
• Ability to use workshop manuals and understand wiring diagrams
• Ability to work under pressure, honesty, and productivity

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
We are looking for a customer-focused and technically skilled Service Advisor to join our Commercial Vehicles (Buses & Trucks) service team in Qatar. The Service Advisor acts as the single point of contact between the customer/driver and the workshop, managing service requests, time and cost estimations, job approvals, progress updates, and invoice explanation while ensuring a high level of customer satisfaction and operational efficiency.

What you will do:

• Act as the primary point of contact for customers/drivers in the service reception


• Understand and clarify customer concerns and convert them into clear service instructions


• Prepare accurate time and cost estimations in coordination with workshop and spare parts


• Secure customer approvals for recommended jobs, service contracts, and preventive maintenance


• Track job progress and ensure completion within estimated timelines and budgets


• Explain invoices and completed work to customers, ensuring clarity and satisfaction


• Drive revenue through upselling value-added services, additional jobs, and service packages


• Ensure proper documentation and job card creation using internal systems (SAP/CRM)


• Maintain CSI (Customer Satisfaction Index) targets through proactive communication and follow-u

Required skills to be successful

• Solid knowledge of service reception operations and workshop processes


• Strong technical understanding of diesel engines, driveline, common rail systems, and air conditioning in commercial vehicles


• Effective upselling, negotiation, and customer communication skills


• Ability to manage time estimates, customer expectations, and job flow under pressure


• Comfortable using SAP, MS Office, and customer management systems

About the team:

You will report to the Service Manager and work alongside technicians, parts coordinators, and administrative staff. The service team operates in a fast-paced environment where delivering reliable and timely service to commercial vehicle customers is the top priority. We focus on teamwork, clear communication, and continuous improvement

What equips you for the role:

• Diploma or Bachelor’s degree in Automotive or Mechanical Engineering


• Minimum 5 years of experience in the automotive service industry, with at least 3 years as a Service Advisor, preferably in buses or commercial vehicles


• Deep knowledge of service contracts, warranty policies, repair codes, and technical systems


• Customer-centric mindset with strong interpersonal and problem-solving skills


• Fluent in English; Arabic is a plus

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

The primary focus of this role is to identify new business opportunities and expand the sales of automobile spare parts through direct interaction with workshops, fleet operators, and retail customers.

1. Handle the complete parts sales process for Business to Business (B2B) customers from enquiry to sales order to achieve monthly sales targets.
2. Follow up on credit customers' payments as per agreed credit terms and conditions.
3. Communicate and process urgent parts orders promptly upon receipt.
4. Upsell additional products such as Batteries, Accessories, and other items to increase revenue.
5. Ensure timely closure of sales orders, purchase orders, deliveries, and cash/cheque collections, and maintain proper documentation.
6. Assist the warehouse team with monthly inventory checks to maintain stock accuracy during annual stock reports.
7. Expand the dealer network to increase parts sales and stay informed about competitor pricing and new product launches.
8. Maintain up-to-date knowledge of parts specifications and compatibility.
9. Advise customers on proper parts selection based on technical information.

• Sales skills
• Stakeholder management
• Customer relationship management
• Good communication skills

• Bachelor's degree or Diploma in Automotive
• Minimum of 3 years' experience within spare parts operations
• Good understanding of Qatar market
• Automotive dealership experience is preferred

A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive is an industry leader operating in 10 countries across the Middle East, Asia, and Africa. Our core activities include distribution, manufacturing, leasing, and aftersales services. We represent some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

Our customer-centric approach drives us to innovate and deliver quality standards and value-added services to a diverse customer base, from motoring enthusiasts to fleet operators and contractors. Our mission is to lead in custom-made mobility solutions with world-class omni-channel experiences.

We leverage local expertise and global trust to offer a comprehensive portfolio of mobility products and solutions, including passenger cars, SUVs, electric vehicles, high-performance motorbikes, commercial vehicles, and industrial & construction equipment.

Our 9,000-member strong team is committed to growth and career development. This is Al-Futtaim Automotive, where we empower talent to move forward.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The primary focus of this role is to achieve sales targets, adding new customers, and retaining existing ones while ensuring a high level of customer satisfaction for fleet vehicles. This role requires proactive engagement with B2B clients, strong relationship-building skills, and a thorough understanding of the automotive market.

What you will do:

- Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets for fleet vehicles
- Monitor and analyze sales performance and create reports
- Identify and pursue new business opportunities to increase sales volume
- Ensure that company procedures are adhered in terms of handling cash and credit customers
- Identify and target potential B2B customers for fleet sales
- Build and maintain strong relationships with existing customers to ensure repeat business
- Conduct regular follow-ups and meetings with clients to understand their needs and offer suitable solutions
- Develop and maintain a customer database to track interactions and sales activities
- Ensure a high level of customer satisfaction by addressing client queries and resolving issues promptly
- Provide accurate and timely information regarding product features, pricing, and availability
- Coordinate with the after-sales service team to ensure customers receive excellent post-purchase support
- Maintain comprehensive knowledge of fleet vehicle features, benefits, and specifications
- Conduct product presentations and demonstrations for potential clients
- Stay updated on new product launches and technological advancements in the automotive industry
- Ensure 100% test-drive offered to all customer with proper documentation
- Comply with review document checklist as per the process and ensure that necessary documents have been submitted to the relevant department
- Take necessary actions on customer concerns (internal/external) to improve operational ease and customer satisfaction

Required skills to be successful:
- Excellent communication skills
- Strong negotiation skills
- Customer-focused
- Problem solving skills

What equips you for the role:
- Minimum of 2-3 years experience in automotive sales or B2B sales
- Excellent communication and interpersonal skills
- Familiarity with CRM software and sales tracking systems
- Valid driving license is essentia

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.