40 Al Futtaim Automotive jobs in Qatar

Company Description

Future Motors is the official distributor of BAIC (Beijing Automotive Industry Corporation) in Qatar, providing a diverse range of BAIC vehicles from stylish sedans to rugged SUVs. Exceptional customer service is paramount to us, from initial inquiry through to after-sales support. BAIC, established in 1958 and headquartered in Beijing, China, is a Fortune 500 company and one of China's largest government-owned automobile groups. BAIC has a global impact with joint ventures with American Motors Corporation, Hyundai, and Mercedes-Benz, and its brands continue to achieve significant sales milestones worldwide.

Role Description

This is a full-time on-site role for a Service Advisor located in Qatar. The Service Advisor will be responsible for providing exceptional customer service by addressing customer inquiries, scheduling service appointments, and ensuring customer satisfaction throughout the service process. Daily tasks include gathering vehicle information, preparing service estimates, coordinating with the service team to ensure timely repairs, and conducting aftersales follow-ups to maintain high customer retention.

Qualifications

• 5+ years of experience in the Automotive Industry
• Customer-focused Service, Customer Service, and Customer Satisfaction skills
• Excellent Communication skills
• Experience in Aftersales services
• Ability to work effectively in a fast-paced environment
• Strong organizational and multitasking abilities
• Previous experience in the automotive industry is a plus
• Proficiency in both English and
  Arabic
  is advantageous

Other:

• Valid driver's license.
• Transferable visa with NOC and QID
• Immediate Joiners

What We Offer:

1. Competitive salary package
2. Opportunities for career growth and professional development.
3. A dynamic and supportive work environment.

If you are a motivated and customer-focused individual with a passion for cars, we encourage you to apply for this exciting opportunity

Drop your CV's –

Kindly apply only if you are available for a face-to-face interview in Qatar.

Company Description

Founded in 1997, Oasis Cars Qatar has established itself as a trusted and reliable service within the local and expatriate communities. With over 30 years of experience, Mamoon Khalil Halawa and the Oasis team maintain strong relationships with local authorities, banks, insurance companies, and other suppliers to streamline the buying and selling process of vehicles. The original showroom, located at the busy Crazy Signal in Doha, is one of the most respected used car dealerships recognized by major banks and insurance companies. Expanding into new markets, Oasis Cars now operates several showrooms across the Gulf region, including an international presence in Jordan and the UAE. Oasis Rent a Car, known for its modern fleet and impeccable maintenance, continues to grow. We guarantee an unrivaled professional and courteous service whether you wish to buy or sell your car.

Role Description

This is a full-time, on-site role for a Service Advisor located in Mawater City. The Service Advisor will be responsible for providing customer-focused service, ensuring customer satisfaction, and handling aftersales communication. Daily tasks include consulting with customers, addressing their service needs, and coordinating with the service team to resolve issues efficiently. The Service Advisor will also follow up with customers post-service to ensure their satisfaction and address any further needs.

Qualifications

• Customer-focused Service, Customer Satisfaction, and Customer Service skills
• Strong Communication skills
• Experience in Aftersales service
• Excellent problem-solving abilities
• Ability to work effectively with team members
• Previous experience in the automotive industry is a plus
• Proficiency in both English and Arabic is beneficial

Service Advisor – Automotive Section

A reputed heavy and light vehicle sales company in Qatar is looking for an experienced Service Advisor to join our team.

The ideal candidate will handle customer service requests, coordinate with technicians, and ensure vehicles are serviced and delivered on time with the highest quality standards.

Responsibilities

• Greet customers and identify their service requirements
• Open job cards, explain repair estimates, and follow up on service progress
• Coordinate with technicians to ensure timely and efficient service completion
• Maintain customer satisfaction and handle complaints professionally

Requirements

• Previous experience as a Service Advisor in the automotive industry
• Strong communication and customer service skills
• Good knowledge of vehicle maintenance and repair (heavy & light vehicles preferred)
• Valid driving license preferred

How to Apply

Email: |

Contact: |

Job Type: Full-time

We are looking for an experienced and customer-oriented Automotive Service Advisor to join our growing team in Qatar.

Key Responsibilities:

• Greet and assist customers, understanding their vehicle service and repair needs.
• Prepare accurate job orders and explain repair details, costs, and timelines to customers.
• Coordinate with technicians to ensure timely and high-quality service.
• Follow up with customers on service progress and ensure satisfaction upon completion.
• Maintain records of customer interactions, vehicle repairs, and service history.
• Promote additional services or maintenance as needed.

Requirements:

• Minimum 2 years of experience as an Automotive Service Advisor in Qatar — if you do not have automotive experience in Qatar, please do not apply.
• Strong technical understanding of automotive systems and repairs.
• Excellent communication and customer service skills.
• Ability to handle multiple customer requests efficiently.
• Proficiency in English (Arabic is an advantage).
• Must be currently in Qatar and preferably available to join immediately.

Job Type: Full-time

Pay: QAR4,000.00 per month

Application Question(s):

• Expected Salary
• Current Salary
• Notice Period
• How many years work experience in Qatar?

Experience:

• Automotive Service Advisor: 2 years (Required)

*Key Accountabilities *

• Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
• Build sustainable relationships and trust with customer through open and engaged communication model
• Well presented in terms of manners, dress, turnout and client attitude.
• Identify and assess client needs holistically at point of contact & deliver delightful experiences
• Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
• Generate sales leads at point of contact based on assessment of client needs.
• Provide accurate, valid and complete information by using the right tools & process
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Tracking customer experiences across online and offline channels.
• Collaborating with other Retail teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Developing feedback surveys
• Scheduling in-person and video meetings with customers & prospects as and when needed.
• Thinking of ways to show appreciation for loyal clients and improving overall brand experience

*Education *
Bachelor degree or equivalent

Position: Bodyshop Service Advisor

We are seeking a customer-focused and detail-oriented Bodyshop Service Advisor to join our automotive repair team. The ideal candidate will act as the primary liaison between customers, technicians, and insurance providers, ensuring a smooth and efficient repair process from intake to delivery.

Key Responsibilities

• Greet customers, assess vehicle damage, and initiate repair orders
• Coordinate with bodyshop technicians to schedule and monitor repairs
• Prepare accurate estimates and explain repair procedures to customers
• Liaise with insurance companies for approvals and documentation
• Track parts orders and ensure timely delivery
• Maintain clear communication with customers throughout the repair cycle
• Ensure compliance with safety and quality standards
• Update job status and maintain records in the system

Requirements

• Proven experience as a Service Advisor in a bodyshop or collision center
• Strong knowledge of automotive repair processes and insurance workflows
• Excellent communication and customer service skills

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

YOUR TASKS:

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
• Ensure that a high level of professional rapport is developed and maintained with all customers.
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
• Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
• Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
• Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL's most suitable service to the customer.

YOUR PROFILE

• Proven ability to work under pressure in a fast paced, time sensitive environment.
• Sound educational background with knowledge of the Service Industry, an added advantage.
• Good oral and written communication skills.
• Tolerance for stress in a fast-paced working environment.
• Able to work on a flexible schedule.
• Adheres to policies and procedures.
• Possesses good relationship building and interpersonal skills.
• Ability to effectively contribute as a team member as part of a busy team.

OUR OFFER:

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit programme

Do you see a personal challenge in these versatile and responsible tasks? Then apply now

We look forward to receiving your application

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

YOUR TASKS:

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
• Ensure that a high level of professional rapport is developed and maintained with all customers.
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
• Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
• Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
• Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL's most suitable service to the customer.

YOUR PROFILE

• Proven ability to work under pressure in a fast paced, time sensitive environment.
• Sound educational background with knowledge of the Service Industry, an added advantage.
• Good oral and written communication skills.
• Tolerance for stress in a fast-paced working environment.
• Able to work on a flexible schedule.
• Adheres to policies and procedures.
• Possesses good relationship building and interpersonal skills.
• Ability to effectively contribute as a team member as part of a busy team.

OUR OFFER:

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit programme

Do you see a personal challenge in these versatile and responsible tasks? Then apply now

We look forward to receiving your application

Sales and Business Development Consultant– Qatar

Location:
Doha / Ras Laffan

Role Overview

The
Sales and Business Development Consultant
will be responsible for driving revenue growth, expanding market presence, and developing strategic partnerships. The role involves identifying new opportunities, building client relationships, and implementing effective sales strategies to meet organizational goals.

Key Responsibilities

• Conduct market research, track competitors, and maintain a sales pipeline in CRM.
• Develop and execute business development strategies to achieve sales targets.
• Identify and pursue new clients, markets, and growth opportunities.
• Understand client needs, prepare tailored proposals, and maintain strong relationships.
• Negotiate and close deals to meet revenue objectives.
• Act as Key Account manager for existing clients.
• Support tender preparation, quotations, and contract negotiations.
• Provide accurate sales reporting and commercial administration.
• Represent the company at industry events and conferences.
• Support marketing campaigns and gather market intelligence on customer activity and competitors.

Qualifications & Experience

• Minimum 3 years in a customer-facing, sales, or operational role.
• Proven track record in sales, business development, or account management.
• Strong ability to work independently and drive results.
• Knowledge of DNV2.7-1/2/3 and ISO 10855 standards (Offshore Cargo Carrying Units) preferred.
• Excellent communication skills, both written and spoken English.
• Strong computer skills, particularly in Excel and Word.

Interested candidates should send their CVs to
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