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7 Application Analyst jobs in Qatar

Application Analyst

QAR60000 - QAR120000 Y Management Solutions International (MSI)

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Job Description

Location

Doha, Qatar

Experience

3-6

Job Type

Outsourcing

Job Description

Job Title

Application Analyst(Power Platform) – Enterprise Portal

Department

Information Technology

Direct Supervisor

Lead of Enterprise Portal

Part A: Job Specification

Job Purpose

As a technical SME, the position is responsible for managing and supporting services managed by Enterprise Portal Team to maintain efficient and reliable operations within the Applications Support section. Provide end-user support to ensure customer satisfaction within the organization. Contribute to projects for quality and flawless execution to meet department objectives. Provide any other additional business needs, as appropriate and identified in the IT Department's business plan

Reporting and Relationships

Reports to Team Lead

Internal

Regular contact with IT Peers and Team Leads/Section Heads

Regular contact with end users for supported applications

Regular contact with contractors and technical teams

External

Regular contact with industry vendors

Financial Dimension:

As defined for this job level in the Delegation of Authority and/or approved budget

Safety Health & Environment

Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations, and standards

Qatarization Program

Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees

Firewall Compliance

Ensure all activities undertaken comply with anti-trust and competition laws and the Company firewall policies and procedures

Key Job Accountabilities

Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution

Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers

Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays

Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs

Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies

Develop, interpret, and execute test plans to verify correct operation of completed software

Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project

Participate in meetings with stakeholders and assists in presenting issues and solutions

Ensure compliance with information security policies, procedures, and standards

Ensure all work is carried out and documented in accordance with required standards, policies, and procedures

Part B: Person Specification - Minimum Requirement

Qualifications

Bachelor's degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline

Functions and key areas

Power Platform Administration, SharePoint Online, Project Online and SharePoint (on-prem)

Knowledge and/or Experience

At least 3+ years of experience as a Power Platform Administrator, with a strong emphasis on support functions, and proven expertise in the Power Platform (Power Apps, Power Automate, Power BI, Dataverse, SharePoint).

Microsoft certifications preferred, particularly in Power Platform (e.g., Power Platform Fundamentals, Power Apps, Power Automate, Power BI) and SharePoint (e.g., SharePoint Administrator, SharePoint Developer).

Strong skills in designing and building applications using Canvas and Model-driven apps in Power Apps.

Experience with creating automated workflows using Power Automate.

Experience with Microsoft Dataverse, including data modeling, integration, management of data entities, and the design of business processes and business rules.

Experience in establishing or supporting a Center of Excellence (COE) for Power Platform.

Proficient in designing and implementing complex Power Apps solutions, including custom connectors and integration with external APIs.

Experience in developing advanced Power Automate workflows, including the use of expressions, conditional logic, and error handling.

Preferred knowledge of Power BI advanced features, such as DAX (Data Analysis Expressions), row-level security, and building custom dashboards and reports.

Experience with Power Virtual Agents, including advanced bot design, integration with Power Automate for automated workflows, and natural language processing capabilities.

Familiarity with Microsoft Azure services integration (e.g., Azure Logic Apps, Azure Functions) to extend Power Platform capabilities.

Experience in implementing data governance and compliance measures within Power Platform solutions.

Ability to create and manage environments within Power Platform, including solutions management and lifecycle management.

Experience with application lifecycle management (ALM) processes for Power Platform, including version control and deployment strategies.

Extensive knowledge of Office 365, Azure App Service, and related technologies

Preferred experience with developing and implementing custom Copilot solutions.

Knowledge of SharePoint tools, workflows, and MS Lists and Forms

Superb collaboration, interpersonal, and communication skills

Advanced analytical and problem-solving abilities

Excellent organizational, planning and time-management skills.

Maintain the SharePoint platform, servers, users, content, permissions, and related integrated applications.

Troubleshoot and resolve platform issues or malfunctions promptly.

Provide SharePoint technical support and end-user training.

Implement data retrieval and backup procedures to prevent data loss.

Monitor storage space by performing clean-ups and archiving data.

Review usage and activity reports and adjusting to ensure optimized user-experiences.

Keeping up to date with cloud developments and technologies

Maintain SharePoint Online sites and Project Online (PWA). Migrate SharePoint content using built-in functions and 3rd party tools.

Conversant with relevant IT national and international standards

Demonstrated experience in project management.

Demonstrated experience in IT support environment.

Technical and Business Skills

Excellent written and spoken English.

Strong project management skills

Strong analytical problem-solving skills

Specialized technical expertise and broader IT knowledge

Compliance to risk, security, and continuity management principles

Skills

Information Technology, Cco, Customer Satisfaction, Clo, Coo, Cro, Cto, Microsoft Azure, Database Management, Azure, Software Design, Erp, Ned, Information Security, Data Analysis, Fla, Business Skill, Management Skill, Discipline, Accountability, Sharepoint, Data Modeling, Scala, Compliance, Power Bi, Test Plans, Problem-solving Skill, Workflow, Problem-solving, Excel, Communication Skill, Aws, Version Control, Project Management Skill, Communication Skills, Project Management, Technical Support, Strong Analytical

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Application Analyst

QAR120000 - QAR240000 Y Faithful Executive - Leader in Interim Management, Consulting & Executive Search

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Job Description

At Faithful Executive, we pride ourselves on connecting exceptional talent with outstanding opportunities across the Middle East region. Our commitment to excellence and trust makes us a key partner for both clients and candidates.

We are currently seeking an experienced
Application Analyst (Power Platform & AI Focus)
on behalf of one of our clients in the real estate and hospitality sector. This is a unique opportunity to join a leading organization and contribute to high-impact digital transformation projects in Doha, Qatar.

Position: Application Analyst (Power Platform & AI Focus)

Location: Doha, Qatar

Employment Type: Full-Time

Key Responsibilities

  • Design, develop, and deploy business applications using
    Power Apps
    and automate workflows with
    Power Automate
  • Build interactive dashboards and reports using
    Power BI
    for actionable insights
  • Collaborate with business users and vendors to translate operational requirements into technical solutions
  • Implement AI applications such as
    Microsoft Copilot, Gemini, or ChatGPT
    to streamline processes
  • Develop and manage API integrations across enterprise systems, ensuring data security best practices
  • Support and configure
    Microsoft Dynamics 365 Finance & Operations (D365 F&O)
  • Coordinate project timelines, deliverables, and milestones across multiple platforms

Qualifications

  • 3–5 years of hands-on experience in application development and support
  • Proven expertise in
    Power Platform
    (Power Apps, Power Automate, Power BI)
  • Working knowledge of
    D365 F&O
    modules and architecture
  • Experience with API integrations and basic SQL
  • Familiarity with AI applications and at least one cloud platform (
    Azure, AWS, GCP
    )
  • Strong analytical, problem-solving, and communication skills
  • Proactive, self-motivated, and able to manage multiple projects simultaneously

Personality & Skills

  • Hands-on technical acumen with a solutions-driven mindset
  • Excellent communication and collaboration skills
  • Ability to work independently and coordinate with wider project teams
  • Detail-oriented, proactive, and able to deliver under tight deadlines

Interested?

If you are ready to bring your expertise to a key digital transformation initiative in Qatar and make a real impact, please reach out to us at
-
.

PowerPlatform #PowerApps #PowerBI #Dynamics365 #D365 #AI #DigitalTransformation #DohaJobs #FaithfulExecutive #TechnologyJobsMENA
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Application Analyst

QAR60000 - QAR120000 Y Alfardan Group

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Job Description

Job Description

We are seeking a proactive and skilled Application Analyst to drive digital transformation through the development using AI tools, integration, and support of key enterprise applications. The ideal candidate possesses strong expertise in the Microsoft Power Platform AI Tools like Power Apps, Power BI, Power Automate and Microsoft Dataverse. This role is highly focused on leveraging low-code/no-code tools and modern AI applications to enhance business processes across our diverse portfolio.

Key Responsibilities

Application Development & Analysis

  • Design, develop, and deploy business applications using Power Apps and automate complex workflows using Power Automate.
  • Develop robust, interactive reports and dashboards using Power BI to provide actionable insights for decision-makers.
  • Collaborate with business users and vendors to translate operational requirements into technical specifications and application designs.
  • Provide support and perform minor technical configurations within the Microsoft D365 F&O environment, demonstrating a working knowledge of its core modules (Finance, SCM, etc.).

AI & Integration

  • Actively research, prototype, and implement AI applications using tools like Microsoft Copilot, Gemini, ChatGPT, and other relevant AI services to streamline business processes and enhance user experience.
  • Develop and manage seamless API integrations between core business systems like D365 F&O and external services, adhering to data security best practices.
  • Utilize knowledge of major Cloud Platforms (Azure, AWS, GCP) principles to support deployment and integration architecture.

System Support & Data

  • Perform root cause analysis and troubleshooting for application and integration issues across the enterprise system landscape.
  • Utilize basic SQL knowledge to query data for analysis, troubleshooting, and reporting purposes.
  • Ensure that application designs and implementations align with organizational security policies and governance standards.

Project Coordination & Oversight

  • Act as the primary liaison between internal stakeholders and external development teams.
  • Coordinate project timelines, deliverables, and milestones across multiple platforms (mobile, AI, ERP, web).
  • Monitor progress and ensure adherence to scope, budget, and quality standards.

Project Implementation

  • Support IT implementation projects, upgrades, and migrations.
  • Manage vendor coordination, SLA compliance, and stakeholder communications.
  • Analyze business requirements, define technical specifications, and ensure timely delivery.
  • Maintain technical documentation and conduct knowledge transfer to support teams.

Skills

Mandatory Experience:

  • 3 to 5 years of hands-on experience in application development and support.
  • Proven expertise in the development and deployment of solutions using the Microsoft Power Platform (Power BI, Power Apps, Power Automate).
  • Working knowledge of Microsoft Dynamics 365 Finance & Operations (D365 F&O).
  • Experience with API Integrations and understanding of data security best practices.
  • Demonstrated experience in developing or integrating with AI applications (e.g., Copilot, Gemini, or similar LLM/AI services).

Technical Proficiency:

  • Expertise in Power BI, Power Apps, and Power Automate development.
  • Working knowledge of D365 F&O architecture and data entities.
  • Basic understanding of SQL for data retrieval and analysis.
  • Familiarity with at least one major cloud platform (AWS, Azure, or GCP).

Soft Skills:

  • Exceptional analytical and problem-solving abilities.
  • Strong communication skills with the ability to bridge the gap between business needs and technical solutions.
  • Proactive, self-motivated, and capable of managing multiple projects simultaneously.

Education

Information Technology, Information Systems, Computer Science, Computer Engineering or related field

Job Details

Job Location

Doha, Qatar

Company Industry

Real Estate

Company Type

Employer (Private Sector)

Job Role

Information Technology

Employment Status

Full time

Employment Type

Employee

Preferred Candidate

Career Level

Mid Career

Years of Experience

Min: 3 Max: 5

Residence Location

Qatar

Gender

Male

Degree

Bachelor's degree

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Application Analyst (Power Platform & AI Focus)

talent21

Posted 19 days ago

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Job Description

The Role
About the Role We're looking for a proactive and skilled Application Analyst with hands-on experience in Microsoft Power Platform and AI tools. This role is pivotal in designing, integrating, and supporting business-critical applications that enhance operational efficiency and user experience. Key Responsibilities Application Development & Analysis • Build apps with Power Apps and automate workflows using Power Automate • Create interactive dashboards with Power BI • Collaborate with stakeholders to translate business needs into technical solutions • Support and configure Microsoft D365 F&O (Finance, SCM modules) AI & Integration • Prototype and implement AI tools like Microsoft Copilot, Gemini, ChatGPT • Develop secure API integrations between D365 F&O and external systems • Apply cloud architecture principles (Azure, AWS, GCP) System Support & Data • Troubleshoot application and integration issues • Use SQL for data analysis and reporting • Ensure compliance with security and governance standards Project Coordination & Implementation • Liaise between internal teams and vendors • Manage timelines, deliverables, and quality standards • Support IT projects, upgrades, and migrations • Maintain documentation and lead knowledge transfer

Requirements
• 3–5 years in application development and support • Expertise in Power BI, Power Apps, Power Automate • Experience with Microsoft D365 F&O and API integrations • Familiarity with AI tools (Copilot, Gemini, etc.) • Basic SQL and cloud platform knowledge (Azure, AWS, GCP) • Strong analytical, communication, and multitasking skills

About the company
talent21 was founded in 2010 with a distinguishing vision intended to enable the achievement of the following objectives: - Creating value for our clients by placing their interests first. Assist our clients in acquiring leadership talent through: - Outstanding research capabilities and access to global talent pool. - Thorough assessment methodology. - In depth reference checking. - Critical contribution to successful completion of the search by facilitating the final negotiations. - Contribute to a potential candidates career development by always considering his/her personal interest when assessing his/her suitability for any given position. talent21 International is one of the leading executive search organizations in the world. Headquartered in India, we have representation in The Americas, Asia Pacific, Europe, Middle East and China. Our global presence allows us to service companies around the world - covering all the major industry sectors.
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Application Security Analyst

QAR120000 - QAR240000 Y Management Solutions International (MSI)

Posted today

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Job Description

Location

Doha, Qatar

Experience

10

Job Type

Outsourcing

Job Description

Job Objectives

The Information Security Application Consultants develops, operates, and manages the application security frameworks to continuously monitor and improve organization's security posture to build secure applications and reduce threat footprint. The role also provides subject matter expertise and operational direction on application security governance, application security control and risk analysis, security assessment automation, secure development practices and incident response.

Description

  1. Establish and manage industry-leading application security processes and practices at each phase of the software development lifecycle and implement operational roadmap for assessment, penetration testing and source code reviews.

  2. Ensure acquired and developed applications are consistent with secure software development lifecycle and security architecture guidelines.

  3. Conduct regular manual and automated application security testing, assessments, review results, track issues and follow up to ensure remediation in line with secure software development lifecycle.

  4. Coordinate and scope Third party penetration testing and application assessments activities including configuration reviews for compliance and additional assurance of secured implementation and operation of solutions.

  5. Design, develop and implement the integration and automation of threat modelling, security assessments and testing tools with DevOps, application development and QA tools to improve detection and prevention capabilities.

  6. Recommend improvements to the secure reference architecture through continuous review and assessment of the application security requirements, policies, and procedures.

  7. Ensure secure coding practices and Software Development Life Cycle (SDLC) are followed by providing training and awareness to the internal stakeholders.

  8. Ensure Data Protection, privacy concerns and regulations are in place and addressed in Policies and procedures.

  9. Help support and enhance existing cloud security model, ensuring adherence to best practice in alignment with industry standards at technology, operational, legal measures.

  10. Define the high-level requirements for preserving the confidentiality, integrity, and availability of information and assets, protecting assets from threats based on an assessment of risks to the organization, and supporting the fulfillment of relevant legal, regulatory, operational, and contractual requirements.

  11. Provide regular updates to management on application security and vulnerability management posture by defining operational KPIs and metrics, build dashboard and reports.

  12. Manage follow up, close and report upon all department's information security regulatory requirements, audits, inconformity reports, compliance issues and observations that arise during conducted internal and external assurance engagements.

  13. Conduct Risk Assessments on the required Applications to identify applicable risk scenarios and mitigating controls as per Qatargas Information security risk management practices.

  14. Perform other related duties or assignments as directed.

Requirements

Minimum Qualifications:

Bachelor's degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.

Minimum Experience:

10 years of progressive experience in a directly related field.

7 years of professional experience in ICT information, application security in an enterprise level environment.

3 years in similarly relevant Application security role with around the same team capacity and complexity of assigned tasks.

Job Specific Skills:

Certifications in industry relative standards, frameworks, and schools of practice, such as CSSLP, GWAPT, OSCP, etc.

Excellent knowledge in maintaining effective working relationships with staff and clients; excellent people management skills.

Excellent written and verbal communication skills.

Strong analytical and problem-solving skills.

Proven success in working in a similarly complex ICT information security within same industry.

Professional experience in conducting manual and automated application assessments (DAST, SAST & RAST), penetration testing and configuration review.

Excellent understanding of modern development approaches and environments, secure Software Development Life Cycle (SDLC), secure coding practices and DevSecOps.

Good understanding of cryptography, web service frameworks, mobile application architectures, and service architectures (such as event-driven, service-oriented, or serverless architectures)

Good understanding of implementing enterprise information security architectures and frameworks.

Strong understanding of project management principles and requirements.

Excellent knowledge and understanding of Information Technology industry, trends, architectures, integrations, operational security, and process computing.

Excellent knowledge and understanding of leading industry standards, frameworks, methodologies, and best practices.

Excellent knowledge and understanding of information security governance, compliance, architecture components, technical solutions, and operational services.

Understanding of SAP products, Applications development concepts, change management and landscape

Propose security guidelines for new SAP systems ensuring critical design and implementation elements are captured addressed.

Excellent knowledge and understanding of SAP cloud platform Application services, types of deployments and security requirements to ensuring secure operations and data integrity.

Skills

Information Technology, Risk Assessment, Css, Verbal Communication Skill, Devops, Information Security, Verbal Communication Skills, Sdlc, Management Skill, Analytical And Problem-solving Skill, Application Security, Compliance, Aris, Change Management, Application Development, Web Service, Problem-solving Skill, Methodologies, Excel, People Management, Communication Skill, Written And Verbal Communication, Strong Understanding, Trends, Project Management, Strong Analytical, Software Development

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Application Support Analyst

QAR48000 - QAR60000 Y Gibraltar Technologies LLC

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Job Description

We are Hiring

Title - Application Support Analyst

Salary-13,000 QAR+ Benefits

Location - Qatar (Hiring Overseas)

Minimum Qualifications:

Must have bachelor's degree in IT or related major

Minimum Experience:

Minimum 8+ years of progressive experience within application support/IT operations organizations

Oracle Suite:


• Expertise in SQL/PLSQL & reports development (XML Publisher, RDF)


• Expertise in Oracle framework (OAF)


• Expertise in Oracle Workflow and AME


• Expertise in Oracle APEX


• Good knowledge in Oracle ERP P2P, O2C, EAM and HRMS processes

Microsoft Suite:


• Power Apps


• Power Automate


• Power BI


• Dataverse


• SharePoint On-Prem & Online


• Azure Functions


• .Net, MVC (Razor C#)


• SPFX development

Certifications Require -

Oracle and Microsoft certifications in relevant fields

ITIL foundation certification (preferred)

Azure fundamentals / Cloud certification is an advantage.

Job Specific Skills:

Ability to communicate and work with technical and non-technical audience

Sound analytical skills with the ability to successfully troubleshoot and solve problem

Ability to Perform ad-hoc task and analysis for the support team as needed Contribute to writing SQL, PLSQL, JAVA .NET Code and tools to assist Level1

support to diagnose and resolve incidents

Should be able to meet SLAS.

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Associate - In-House and Distributed Applications System Analysis (Qatarization)

QAR120000 - QAR240000 Y Qatar National Bank

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Job Description

Job Summary

The incumbent is primarily responsible to implement and document, deliver and support In-House and Distributed Applications by coding and documenting, unit testing, and maintaining the development of software programs and applications as per the specifications provided by the designated Business analysts using the standard development tools.

Main Responsibilities

A. Shareholder & Financial:

  • Carefully analyze possible software and application program changes to ensure congruence with the Group's long term planning and approved strategy.
  • Design, implement, document and develop applications as per the specified budget and plan.
  • Implements KPI's and best practices for In-House and Distributed Applications System Analysis
  • Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  • Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

  • Liaise with the concerned business for their information requirements and follow-up as and when required to answer their business needs.
  • To assist customers in all their queries on Bank's product and seek solution to their requests.
  • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  • Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
  • Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory):

  • Develop new applications as per user requirements and the plan specified by the designated systems analysts.
  • Correct bugs and errors by making appropriate changes and then retest the program to ensure that the desired results are produced.
  • Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct.
  • Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program.
  • Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
  • Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.
  • Write or contribute to instructions or manuals to guide end users.
  • Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions.
  • Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
  • Perform systems analysis and programming tasks to maintain and control the use of system's software.
  • Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.
  • Comply with existing standards and policies as set by the Group's management.
  • Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology.
  • Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.
  • Fully understand user requirements as provided by the business analysts.
  • Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application.
  • Possess and implement the development life cycle followed with in the Group.
  • Identify areas for professional development of self and act to enhance professional development.
  • Proactively identify areas for professional development of self and undertake development activities.
  • Seek out opportunities to remain current with all developments in professional field.

E. Legal, Regulatory, and Risk Framework Responsibilities:

  • Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
  • Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
  • Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
  • Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
  • Maintain appropriate knowledge to ensure full qualification to undertake the role.
  • Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
  • Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

  • Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
  • Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
  • Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
  • All other ad hoc duties/activities related to QNB that management might request from time to time.

Education and Experience Requirements

  • Bachelor's degree in Computer Science.

Required Special Skills

  • Strong programming skills in the development tools and languages.
  • Strong analytical, problem solving, trouble-shooting and decision-making skills.
  • Ability to identify need for change, adaptable and flexible in anticipating and realizing improvement opportunities.
  • Excellent oral and written communication skills (including report writing) in English and Arabic.
  • Good interpersonal and presentation skills.
  • Understanding of the relevant laws, regulations, and practices.
  • Ability to make decisions and follow through with initiatives.
  • Personal integrity and self-management.
  • Planning, organising, and analytical ability.
  • Results oriented.
  • Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
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