64 Application Support Senior Officer jobs in Qatar

The job of an IT Recruiter is to identify, screen, and qualify candidates for IT positions. The recruiter also reviews and presents resumes to hiring managers.

1. Reviews the job descriptions to better understand the needs of the hiring manager and asks questions that will help identify the right candidate(s).
2. Understands the technology, technical roles, and technical skills required by the role.
3. Sources and identifies candidates for the role.
4. Screens and assesses the competence of candidates against a technical job description.
5. Interviews and meets candidates in person, via telephone, or video conference to assess their qualifications.
6. Follows up and keeps candidates updated on the status of their applications.
7. Presents candidate profiles to the hiring manager.

1. Minimum of 5 years experience in technical or IT recruitment.
2. Relevant education; degree holder preferred.
3. GCC experience is an added advantage.
4. Good written and verbal communication skills.
5. Must be good at dealing with people, exhibiting self-confidence and maturity in various situations.
6. Technology knowledge – ability to understand technology and keep abreast of technology trends.

People Dynamics is an Integrated Human Resources Solutions Provider committed to delivering the best HR solutions and practices to our clients. We ensure long-term sustainability of our solutions by being closely engaged with our clients during and post-implementation. We have partnered with prominent HR practitioners who provide us with superior international resources and capabilities, and our shared code of conduct and commitment to excellence ensures consistent standards of performance and ethics.

Responsibilities

• Test and evaluate existing network systems.
• Perform regular maintenance to ensure that networks operate correctly.
• Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
• Responsible for a variety of recovery tasks (e.g., installing and testing replacement hardware and software, keeping customer apprised of work status).
• Work often as part of a team of technicians to resolve high-priority situations; work independently on routine (lower-priority) problems.
• Work well in high-pressure situations (e.g., computer or system shutdowns).
• Train users in how to use new hardware, software; use new features of existing software; etc.
• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.

• Hands-on experience in Office 365 and Azure administration, including Exchange Online, Teams, SharePoint, Azure AD, security settings, and user/resource management.
• Certifications: Microsoft Certified: Azure Administrator, Microsoft Certified: Cybersecurity Architect / Solutions Architect, Cisco Certified Network Associate (CCNA), Microsoft 365 Administrator

Job Description

Summary

In this role, you will provide technical assistance, support, Maintenance to related of the computer

system, software and hardware, environment by analysing requirements, resolving problems,

installing hardware and software solutions and supporting the internal IT Helpdesk. You will be

responsible for administration and internal support.

Key Duties & Responsibilities

1.Candidate must know ITIL - ITSM framework process and experience

2.Provide helpdesk support and resolve problems to the end user's satisfaction

3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on

priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"

4.Report issues to the Service Desk for escalation.

5.Follow the internal standard policy and procedure keep update all Documentation.

6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment,

hardware's, and software's licenses as well as must know end of life products

7.Assist with onboarding of new users.

8.Install, test, and configure new workstations devices peripheral equipment and software.

9.Perform timely workstation hardware devices and software upgrades as required.

10.Well knowledge experienced Windows clients & MAC clients, basic knowledge for Windows

servers and Linux.

11.Well knowledge experienced Office 365, products support for end users, Word, Excel,

PowerPoint, MS team, OneDrive, Visio, and Project mgmt.

12.Mail configures for end users, Outlook configure, domain users and no domain, users,

13.Require support for all types of Mobile, tab, iPad user's support, corporate email configure

& Wi-Fi setup.

14.Local & Network printer need to know how to setup.

15.Meeting room setup for conference & meeting. Well know conference software, like skype,

how to use smart TV etc.

16.IP phone configuration support

17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer

18.Well knowledge Antivirus or End point

19.During offboard user data must Backup

20.CCTV mgmt.….

21.Well Understand network VLAN & Sub netting mask

22.Basic experience Java product knowledge

23.Multiple browser experience.

24.Whenever require as per emergency to late stay in office for assign task or pending work

need to complete.

25.Access control system need to know creating user and adding permission.

26.Well hands on experience how to use tools and troubleshooting, Training other staff

members on troubleshooting and diagnosing problems

27.Writing, editing, and revising training manuals for new and updated software and hardware

28.Requesting feedback and/or monitoring calls and other methods of correspondence to

improve training methods

29.Running reports to analyses common complaints and problems

Education Qualification.

• Educational certification bachelor's degree in computer sciences
• 3-5 Years of Experience
• Certification in the same filed (Preferable)

• m based on priority.
• Escalate unresolved issues to higher-level support as needed.
• Install, configure, and maintain workstations, devices, peripherals, and software.
• Support Microsoft Office 365 applications (Word, Excel, PowerPoint, Teams, OneDrive, Visio, Project).
• Configure and support Outlook email (domain and non-domain users).
• Provide support for mobile devices, tablets, iPads, corporate email, and Wi-Fi setup.
• Setup and manage printers, conference/meeting room systems, IP phones, and smart TVs.
• Manage antivirus/endpoints, CCTV, and access control systems.
• Maintain inventory of IT assets, licenses, and track end-of-life products.
• Perform user onboarding/offboarding with proper setup and data backup.
• Write/update training manuals, train staff on troubleshooting, and prepare analysis reports on recurring issues.
• Ensure compliance with ITIL standards and organizational IT policies.
• Willingness to work late hours when required for emergencies.

Requirements

• Education: Bachelor's degree in IT or related field.
• Experience: 3–5 years of hands-on IT Helpdesk/Technical Support experience.

• Technical Skills:

• Windows & macOS clients, basic Windows Server & Linux knowledge

• Microsoft Office 365 suite
• Outlook, email, and mobile device configuration
• Networking basics (VLAN, subnetting)
• IP phones, printers, conferencing systems

• Antivirus/endpoints, CCTV, Adobe products

• Preferred Certifications (Not Mandatory):

• Microsoft Certification (Windows Clients)

• ITIL v4 Foundation

Skills: cctv,ip,devices,it,itil

Job title

ITC Technical Support Officer

Ref #

Location

Qatar - Doha

Job family

Pilots & Flight Operations

• Closing date: 15-Sep-2025

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as an ITC Technical Support Officer to be based in Doha, Qatar.

As an ITC Technical Support Officer, you will be fully responsible for all IT, Computer/Hardware and other technical support. You will be responsible for managing Training Center IT infrastructure and equipment through the Qatar Airways Common Services Departments while taking leading role in relation to routine technical support and technical projects.

Specific responsibilities for the role include:

• Take lead in all technical matters and work with minimum supervision to deliver total availability of department technical resources as required in 24/7 pilot training center.
• Install and configure computer systems, diagnose hardware and software faults and solving technical and applications problems, either over the phone or in person.
• Manage the Training Centre hardware and software IT inventory including spares.
• Setup and operate audio visual equipment for trainings, presentations, meetings and conferences.
• Ensure that AV systems are fully maintained to the high level of operational capabilities.
• Develop database and/or record system of jobs and task related to the technical support and provide support in the form of procedural documentation.
• Identify areas of improvement in operations and develop SOP or tools to support the wider objective of business.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification to minimum Bachelor's level with minimum 4 years of job-related experience.
• Knowledge, experience and understanding of a networking IP environment.
• General understanding of Windows and MAC OS to support the various applications used in Qatar Airways.
• Ability to troubleshoot with flexibility and success across varying technology platforms such as MS WINDOWS, MAC, iOS, Android.
• Knowledge and understanding of information technology operations, responsibilities, processes and procedures ITIL V4 certification can be a plus.
• Knowledge on Windows based High Availability solutions.
• Knowledgeable in SharePoint site and list creations.
• Knowledge of IT Documentation.
• Exposure to Project Management Techniques.
• Excellent Communication Skills (Verbal & Written English).

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.