100 Banking Associate jobs in Qatar
Customer Service
Posted today
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We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
Customer service
Posted today
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Job Description
Key Responsibilities
- Manage all customer communication through WhatsApp.
- Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
- Answer customer questions on delivery timelines, payment terms, and product options.
- Escalate special requests or complaints to management when needed.
- Maintain accurate records in our order tracking/CRM system.
- Support sales by emphasizing craftsmanship and suggesting add-ons.
Requirements
- Strong Arabic & English communication.
- Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
- Highly organized, detail-oriented, and disciplined in follow-up.
- Confident in handling demanding customers while protecting timelines.
- +3 years experience in customer service in Qatar.
- Interest in furniture, design, or interiors is an advantage.
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 3 years (Preferred)
Language:
- Arabic (Required)
- English (Required)
Customer service
Posted today
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Job Description
Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month
CUSTOMER SERVICE REPRESENTATIVE
Posted 2 days ago
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Overview
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
#J-18808-LjbffrCustomer Service Coordinator
Posted 3 days ago
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Company Description
Khadoom is Qatar's first AI-powered personal assistant, designed to ease and simplify customers' lives. Operating across Qatar, Khadoom fulfills every task that customers need completed – from on-demand delivery, to pet services, to grocery & personal shopping and much more. By leveraging cutting-edge technology, Khadoom ensures that everyday tasks are handled efficiently, making life easier for customers.
Role DescriptionThis is a full-time on-site role for a Customer Service Representative based in Doha, Qatar. The Customer Service Representative will be responsible for managing customer inquiries, providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
Location: Qatar (Only candidates currently in Qatar are eligible)
Join Date: Immediate
Experience: Freshers Welcome
Salary: QAR 3,000
Languages: English (must) & Arabic (Preferable)
Qualifications- Customer Service and Customer Support skills
- Experience in Customer Satisfaction and Customer Experience enhancement
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict-resolution abilities
- Ability to work efficiently in a fast-paced environment
- Familiarity with AI-driven services is a plus
- High school diploma or equivalent; further education in related field is a bonus
customer service operations
Posted 4 days ago
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Job Listings: Customer Service/Operations (Doha)
Found multiple postings. Below are representative entries with structured format. For full list, refer to the source.
- Job Title: Customer Service Supervisor
Ref:
Location: Qatar - Doha
Job Family: Cargo Airport Operations
Closing date: 01-Oct-2025 - Job Title: Customer Service Supervisor
Location: Qatar - Doha
Job Family: Cargo Airport Operations
Closing date: 01-Oct-2025 - Job Title: Customer Service Representative
Location: Doha
Company: SkipCash
Closing date: 7 days ago - Job Title: Customer Service Supervisor - Real Estate
Location: Doha
Nationality: Arab nationals only
Experience: Min 5 years in Real Estate - Job Title: Customer Service Representative - Healthcare Sector
Location: Qatar
Job Type: Full-Time - Job Title: Manager Customer Service and Accessibility
Location: Qatar - Doha
Closing date: 11-Aug-2025 - Job Title: Customer Experience Supervisor
Location: Qatar - Doha
Closing date: 28-Sep-2025 - Job Title: Licensed Aircraft Engineer Level II - Customer Airline
Location: Qatar - Doha - Job Title: Administration Coordinator - Ground Services Management
Location: Qatar - Doha
Descriptions vary by posting but commonly include responsibilities such as: interacting with customers, handling inquiries and complaints, maintaining customer databases, responding to inquiries in a timely manner, ensuring service quality, and supporting operations in aviation, banking, real estate, hospitality, healthcare, logistics, and related sectors.
Notes: This is a compiled listing of multiple postings. Some items repeat with slight variations in company name and role focus. View salary & More Info links are included in the source but not reproduced here in full.
#J-18808-LjbffrCustomer Service Representative
Posted 5 days ago
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SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience and ensuring Customer Service excellence
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Problem-solving and conflict resolution skills
- Prior experience in the wellness industry is a plus
- Bachelor’s degree in a related field is preferred
- Proficiency in English; additional languages are an advantage
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Customer Service Cashier
Posted 5 days ago
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Job Description:
The Customers Assistants shall be qualified, experienced, reliable and medically fit, on a permanent basis for the entire period of contract.
Qualifications & Experience:
- At least completion of high school (12) year of education.
- Due to the nature of services and far away locations of Tankers Filling stations, it is recommended that only male manpower will be accepted.
Skills:
- Capable of English speaking, reading, and writing.
- Keyboarding skills with good speed.
- Good attitudes and strong customer relations skills.
- Ability to cooperate with colleagues and supervisors in a respectable manner.
Customer Service Representative
Posted 6 days ago
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About the job Customer Service Representative
Job Description
- Book and track progress of shipment
- Monitor and update the pipeline of deliveries
Qualifications
- Diploma in a relevant field
- 2-3 years of experience in a customer service role
- Previous experience in the logistics industry is a preferred
- Middle East/GCC Experience
- Working knowledge of Office and web applications
- Experience in using modern WMS systems including barcoding, Master data, RF, etc.
Market/Industry/Functional Knowledge:
- Strong knowledge of the GCC logistics market
- Strong knowledge of local and regional customs procedure and legislation
- Understand and be able to exploit customer opportunities within and outside of Qatar
Customer Service Executive
Posted 9 days ago
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Overview
JOB CATEGORY: Customer Service
POSITION: Customer Service Rep
YEARS OF EXPERIENCE: 0-2 Years
GENDER: Female
SALARY RANGE: QAR 1, - QAR 2,
APPLICANT LOCATION: In-country Hire Only
DescriptionUrgent Requirement - Now Hiring: Customer Service Executive (Female)
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive in our clothing store.
Responsibilities:
- Greet and assist customers with professionalism and warmth
- Handle customer queries, complaints, and requests efficiently
- Provide personalized support to ensure a positive shopping experience
- Assist with store operations as required
What We Offer:
- A supportive and professional work environment
- Growth opportunities within the retail industry
- Competitive compensation package
Location: Al Gharrafa, Doha, Qatar.
No Calls please.
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