6 Bar Area jobs in Qatar

Overview

As an Assistant Bar manager, you will work closely with the manager of Scarfes Bar to oversee the day to day operations of the bar. You will also assist with the managing of our beverage team to develop their knowledge, skills, and service of fine wines and beverages in our destination bar.

A bar with a traditional soul, Scarfes Bar evokes the atmosphere of a London gentlemen's club, with a roaring fire at one end and a wooden bar running along the other. Warm, intimate and sophisticated, plush furniture organized to create intimate, comfortable corners sits on a herringbone floor strewn with hand-woven rugs. A wide selection of single malts contributes to making it one of Londons best bars, as does its rare specialization in sloe gin, including the hotel's own label of the supremely British spirit. The bar also serves contemporary European delights and bar snacks all day and night. Scarfes Bar also features live music regularly, with occasional spontaneous late-night performances enhancing the lively yet intimate atmosphere.

You will have the ability to live and breathe our culture of being intuitive, engaging and refined. This is how you can make a difference in the experience of our associates, our guests and in our community. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible.

This role will require an exceptional level of attention to detail, excellent written and spoken English and good working knowledge of Microsoft Office including Word and Excel. Having experience of working in a 5-star hotel or restaurant is desirable.

Being part of the Rosewood London team means that training and development opportunities are available and with the hotel being a key part of Rosewoods global expansion plans, this role could be a stepping stone to exciting international career opportunities.

Overview

Assistant Bar Manager role at Rosewood Doha . This position is responsible for assisting in the management of the restaurant's Bar section, ensuring it is run efficiently according to the established concept, and delivering warm, genuine service to exceed guest expectations.

Ensuring that the restaurant's Bar section is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests’ expectations at all times.

• Guest Satisfaction : Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts culture and brand standards; ensure associates provide excellent service to guests and, when appropriate, to other divisions; observe guest–associate interactions in public areas and coach associates in guest service skills as needed; resolve all guest and associate complaints quickly and efficiently; maintain positive guest and associate interactions and good working relationships; implement agreed beverage policy and procedures throughout the property.
• Finance / Administration : Ensure the bar runs efficiently with correct stock levels for all areas; communicate on business performance, successes, concerns, and support requirements; assist Bar Manager with administrative tasks including associate reviews, forms, stocktaking, and disciplinary paperwork; ensure departments under your control operate with appropriate manpower/productivity ratios; benchmark against direct competitors; assist the Bar Manager to achieve monthly/annual targets and outlet revenue.
• Operations : Maintain full knowledge of bar floor plan/layout, F&B offerings, bar OS&E and garnishes, menu details, and prices; know daily hotel occupancy, arrivals/departures, and SAGs guests; be familiar with local events to answer guest requests; manage Micros, OpenTable, Knowcross and other systems as required; establish rapport with guests; ensure associates understand and follow rules and regulations; exhibit professional management behavior; adhere to fire, hygiene, health and safety policies; stay aware of industry trends and local hospitality landscape; build a personal profile as the managerial face of the bar; handle guest inquiries and complaints promptly; work toward high guest recognition and knowledge of guest preferences; maintain confidentiality with SAGs customers and ensure data is added to the reservation in-house database; ensure associates follow Bar Order of Service and SOPs; mentor and train associates; monitor training needs and ensure development within the departmental program; ensure effective communication; take disciplinary actions when needed in line with T&C guidelines; prepare weekly schedules with the Bar Manager; organize monthly team meetings and daily briefings; complete bar closing tasks; reflect on survey results and implement changes; monitor bar maintenance and report issues.
• Standard Responsibilities : Comply with Rosewood policies; act as a brand ambassador; model company culture, vision, mission, and core values; review and maintain Forbes / Rosewood Brand standards and quality standards; embrace new technology and equipment to improve productivity; establish inclusive two-way communication; participate in recruitment in conjunction with Talent & Culture; identify training needs and support associates; lead by example in appearance and behavior; supervise a two-way communication framework, including regular departmental meetings.
• Confidentiality : Access to confidential information about the company, guests, and associates must be protected and not disclosed outside the company unless stated.
• Health & Safety : Comply with safe working practices and wear appropriate protective clothing; report defects in building or equipment; report accidents promptly; attend statutory Fire, Health & Safety training and adhere to all related rules.

The description includes a note that there is flexibility in business levels, and that additional tasks may be added as appropriate.

• Mid-Senior level

• Full-time

• Management

• Hospitality

Referrals increase your chances of interviewing at Rosewood Doha by 2x. Get notified about new Assistant Bar Manager jobs in Doha, Qatar.

Job Summary
Ensuring that the Restaurants Bar section, Bar is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests' expectations at all times. 

Essential Duties and Responsibilities
Guest Satisfaction

• Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture, and brand standard.
• Ensures that associates also provide excellent service to associates in other divisions as appropriate.
• Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
• Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
• Maintains positive guest and associate interactions with good working relationships.
• Implements agreed upon beverage policy and procedures throughout the property.

Finance / Administration

• Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
• Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
• Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
• To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.
• Learn and have knowledge about the restaurant's/bar direct competitors (benchmarking).
• Assist the Bar Manager to achieve the monthly and annual KPO target and the outlet's revenue.

Operations

• To have a full working knowledge of the bar floor plan / layout and all F&B offers.
• To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.
• To have a full knowledge of bar OS&E and drinks garnishes.
• To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.
• Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
• Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
• Manage Micros, Open Table, Knowcross & all other systems as required.
• Establish excellent rapport with guests in a professional manner.
• Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
• Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts.
• Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming.
• Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
• Build a personal profile as the managerial face of the bar.
• Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
• Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
• Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database.
• Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
• Mentor associates as assigned to you, following all correct training procedures and standards.
• Monitor associate development on the floor identifying training needs and any areas of concern.
• To ensure all associate are developing within the departmental training program.
• To ensure effective communication throughout the restaurant at all times.
• To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Bar Manager.
• Prepare weekly schedules with the Bar Manager according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands.
• Organizing monthly team meeting and Daily Calling every day with Bar Manager
• Ensure all bar closing tasks are completed before the bar team leaves the restaurant.
• Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented.
• Monitor bar maintenance and report any issues and repairs that may need to be carried out.
• Participate as needed in the interviewing and hiring of bar team members.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition of the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission and core values at all times.
• Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
• Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
• Responsible for the recruitment, in conjunction with the Talent & Culture Department, of associates.
• Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
• Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.

Confidentiality
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. 

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.

• Be fully conversant with:

• Regulations

• Risk Assessments for your department
• Hotel Fire & Bomb Procedures Other
• The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
• As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.