20 Beauty jobs in Qatar

Beauty Advisor

Doha, Doha Madi International

Posted 2 days ago

Job Viewed

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Job Description

Key Responsibilities

  • Greet and engage customers professionally, identifying needs and providing tailored beauty solutions.
  • Conduct product demonstrations, Haircare/skincare applications, and educate customers on usage.
  • Drive sales performance and achieve set targets.
  • Maintain strong product knowledge and represent the brand image consistently.
  • Support merchandising and ensure displays align with brand guidelines.
  • Monitor stock levels, assist with replenishment, and maintain counter/tester hygiene.
  • Build and maintain long-term customer relationships through follow-up and CRM tools.
  • Handle customer feedback and resolve issues with professionalism, escalating when needed.

Qualifications & Skills

  • Experience in retail, beauty, or customer service (preferred).
  • Strong passion for beauty, cosmetics, and skincare.
  • Excellent communication and interpersonal skills.
  • Target-driven, sales-oriented mindset.
  • Well-groomed and professional appearance.
  • Flexible availability (shifts, weekends, holidays).

Performance Indicators

  • Achievement of individual sales targets.
  • Customer satisfaction and loyalty metrics.
  • Quality of product knowledge and demonstration skills.
  • Compliance with store operational and brand standards.
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Beauty Therapist

Doha, Doha BambooHR

Posted 15 days ago

Job Viewed

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Job Description

Key Responsibilities :

  • Provide professional beauty treatments including facials, massages, waxing, manicures, pedicures, and body treatments.
  • Deliver exceptional customer service, ensuring clients feel relaxed, valued, and pampered.
  • Maintain a clean, safe, and hygienic workspace.
  • Advise clients on homecare routines and recommend products for optimal results.
  • Keep up to date with the latest beauty trends, techniques, and products.
  • Build a loyal client base by delivering consistent, high-quality services.
  • Manage bookings and appointment schedules efficiently.

Requirements :

  • Proven experience in a salon or spa environment.
  • Excellent communication and interpersonal skills.
  • Passion for the beauty industry with a commitment to customer satisfaction.
  • Ability to work both independently and as part of a team.
  • A positive, friendly attitude and professional appearance.
  • Knowledge of health and safety standards in a beauty setting.
  • Experience with advanced treatments (e.g., laser, microdermabrasion, etc.) is a plus.

What We Offer :

  • Competitive salary + commission.
  • Ongoing training and development opportunities.
  • Friendly and supportive work environment.
  • Career progression opportunities.
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Beauty Advisor

Doha, Doha Madi International

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities

Greet and engage customers professionally, identifying needs and providing tailored beauty solutions. Conduct product demonstrations, Haircare/skincare applications, and educate customers on usage. Drive sales performance and achieve set targets. Maintain strong product knowledge and represent the brand image consistently. Support merchandising and ensure displays align with brand guidelines. Monitor stock levels, assist with replenishment, and maintain counter/tester hygiene. Build and maintain long-term customer relationships through follow-up and CRM tools. Handle customer feedback and resolve issues with professionalism, escalating when needed.

Qualifications & Skills

Experience in retail, beauty, or customer service (preferred). Strong passion for beauty, cosmetics, and skincare. Excellent communication and interpersonal skills. Target-driven, sales-oriented mindset. Well-groomed and professional appearance. Flexible availability (shifts, weekends, holidays).

Performance Indicators

Achievement of individual sales targets. Customer satisfaction and loyalty metrics. Quality of product knowledge and demonstration skills. Compliance with store operational and brand standards.

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Beauty Therapist

Doha, Doha BambooHR

Posted 7 days ago

Job Viewed

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Job Description

Key Responsibilities : Provide professional beauty treatments including facials, massages, waxing, manicures, pedicures, and body treatments. Deliver exceptional customer service, ensuring clients feel relaxed, valued, and pampered. Maintain a clean, safe, and hygienic workspace. Advise clients on homecare routines and recommend products for optimal results. Keep up to date with the latest beauty trends, techniques, and products. Build a loyal client base by delivering consistent, high-quality services. Manage bookings and appointment schedules efficiently. Requirements : Proven experience in a salon or spa environment. Excellent communication and interpersonal skills. Passion for the beauty industry with a commitment to customer satisfaction. Ability to work both independently and as part of a team. A positive, friendly attitude and professional appearance. Knowledge of health and safety standards in a beauty setting. Experience with advanced treatments (e.g., laser, microdermabrasion, etc.) is a plus. What We Offer : Competitive salary + commission. Ongoing training and development opportunities. Friendly and supportive work environment.

Career progression opportunities.

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Beauty Advisor

Doha, Doha Al-Futtaim

Posted today

Job Viewed

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the Role**:
The Beauty Advisor is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. She should exhibit full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.

**What you will do**:
**Profit Financial**
- Recommends appropriate products and provides information highlighting the Features, Advantages and Benefits to the customers.
- Assists in locating, selecting and purchasing desired products based on preferred brand, variant and colour of the customer.
- Utilizes appropriate selling techniques such as suggestive selling, upselling and cross selling to increase ATV (Average Transaction Value)
- Monitors availability of GOBE products.
- Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages
- Monitors and updates report on product shelf life

**Commercial**
- Ensures products on display are replenished as needed with complete shelf tag price, price tags.
- Maintains cleanliness and orderliness of the assigned area.
- Complies with all set customer service standards (e.g., Smile and Greet, Offers Basket etc.)
- Attend to all customer queries and needs.
- Resolves customer complaints guided by set customer service standards and within scope of control
- Prepares and sets up store promotion by utilizing Marketing Collaterals to effectively communicate store promotions

**Process**
- Weekly monitors price changes and updates shelf / price tags as needed.
- Timely displays all products following set planograms and guidelines for a specified duration

**People**
- Accomplishes MFP and PDP on time.
- Participates and implements agreed EES action plans
- Strictly complies with set company policies and procedures especially on attendance, punctuality and code of conduct and set grooming standards

**What equips you for the role**:
**Education**: Bachelor’s degree would be a plus

**Minimum Experience and Knowledge**: Min 3 to 5 years of experience in retail and team management

**Job-Specific Skills**:
Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash )

Computer skills

Management skills

Empathy Customer service and results oriented Leadership and problem-solving skills

Excellent relationship skills

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference
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Beauty Specialist

Doha, Doha Al-Futtaim

Posted today

Job Viewed

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the Role**:
The Beauty Specialist is responsible in assisting the store to achieve sales target for their beauty category, by delivering exemplary customer service in product knowledge of cosmetic, skin care and supplements.

**What you will do**:
**Profit Financial**
- Supports selling plans to deliver sales budget
- Carry out planogram and price change and maintain store appearance and merchandising standards
- Monitor stock level & ensure regular replenishment of stocks
- Conduct makes overs for customers
- Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
- Monitors and updates report on product shelf life
- Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
- Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
- Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
- Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
- Provides information to customers on regimen building

**Commercial**
- Monitors and delivers 100% Brand Product availability
- Monitors replenishments of stocks and product housekeeping in the selling area.
- Cleans and Maintains make up applicators and tools.
- Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
- Does Appropriate hairstyling to complement make up.
- Checks proper implementation of promo call outs, hero display, price change etc.
- Attends to customers complaints with sincerity and understanding.
- Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
- Follow through on customer’s feedback and requests

**Process**
- Aligns with Store Manager on submission of sales tracker
- Maintains adherence to planogram implementation.
- Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area

**People**
- Plans and monitors Personal Development Plans In role development interventions.
- Ensures timely submission of Performance Review
- Implements action plans for employee engagements.

Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance).

**What equips you for the role**:
**Education**: Bachelor or master’s degree would be a plus

**Minimum Experience and Knowledge**: Min 3 to 5 years of experience in retail and team management

**Job-Specific Skills**:
Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash ) Computer skills

Management skills

Empathy Customer service and results oriented Leadership and problem-solving skills

Excellent relationship skills

Integrity and trust

Dealing with ambiguity

Proactive with good team spirit and able to take initiatives

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a differen
This advertiser has chosen not to accept applicants from your region.

Senior Retail Manager (Beauty)

Doha, Doha Qatar Airways

Posted 15 days ago

Job Viewed

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Job Description

Join to apply for the Senior Retail Manager (Beauty) role at Qatar Airways

Join to apply for the Senior Retail Manager (Beauty) role at Qatar Airways

About The Role

Job title

Senior Retail Manager (Beauty)

Ref #

25000HV

Location

Qatar - Doha

Job family

Customer Service

  • Closing date: 25-Aug-2025

About The Role

As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. You’ll oversee and manage the day-to-day operations of QDF business including a multitude of high-profile brands, specifically within the beauty and perfumes & cosmetics category.

Key Accountabilities Include, But Are Not Limited To:

  • Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards.
  • Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels.
  • Participate in the development and implementation of Qatar Duty Free marketing strategy and promotional plans and campaigns
  • Maximise sales and profits through correct planning, forecasting and allocation of resources.
  • Manage all brand concessions and ensure that their standards are adhered to.
  • Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales.
  • Manage staff scheduling to ensure that it corresponds to trading patterns and allows flexibility of staff to meet demands across both on peak and off peak seasons.
  • Make recommendations for space management allocations to maximise sales opportunities.
  • Ensure that sales targets are met by effective communication of information to managers and merchandisers and take corrective action in the event of sales slowdown.
  • Inspire and develop all staff in delivery of world class customer service standards in line with our 5-star airline
  • Drive a culture of teamwork and continuous improvement to ensure sales are maximised.
  • Ensure customer complaints or issues are dealt with quickly and efficiently; identify any root cause issues and ensure preventive and corrective action.
  • Identify training needs and ensure that a development plan is in place to continually improve levels of customer service across the operation.
  • Liaise and develop work relations with relevant airport agencies to ensure customer, staff and stock movement is efficient and effective for the business.
  • Research and be aware of trends in display and visual merchandising and make recommendations to the Marketing department as appropriate.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

  • High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or
  • Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience

Preferred Skills And Experience:

  • Experience in retail developing, managing and influencing people and the bottom-line results
  • Experience in customer facing and fast paced business
  • Knowledge of the business environment in the region and ability to tap into networks to stay current Operational knowledge of a Retail Environment Preferred
  • Experience working in the Middle East; international business or luxury market experience o prior experience with Duty Free or airport (preferred)
  • Financial knowledge of cash handling, banking and working with budgets
  • Proficient with MS Office and working knowledge of other retail IT/POS systems
  • High degree of analytical and problem-solving skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

All internal candidates can only have three active applications at any point in time.

All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Airlines and Aviation

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About the latest Beauty Jobs in Qatar !

Beauty Ambassador – L’Occitane – Doha

Doha, Doha Oportunidadevagashomeoffice

Posted 9 days ago

Job Viewed

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Job Description

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.



Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.



To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing

Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.

  • Build and maintain guest experience standards in order to build strong loyalty
  • Address customers’ queries about products, prices, availability, product uses, and services
  • Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
  • Advise customers on product ranges best suited to their needs
  • Demonstrate usage and benefits of various brands and products
  • Generate sales, while achieving line and sales targets, using make up knowledge
  • Sell-out target tracking at store level
  • Participate in achieving incentives
  • Track post-launch sales at store level
  • Ensure merchandising levels in the store are met as per the brand guidelines
  • Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
  • Report stock shortages using the stock order form
  • Ensure stock receipt as per set procedures

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Note: ️ Very important to make it clear, under no circumstances pay to work! If any company asks you to pay for a course or something like that, do not accept the position! ️
Ass: Opportunity Home Office Jobs

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Beauty Ambassador – L’Occitane – Doha

Doha, Doha Oportunidadevagashomeoffice

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles. What you’ll be doing Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. Build and maintain guest experience standards in order to build strong loyalty Address customers’ queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations Advise customers on product ranges best suited to their needs Demonstrate usage and benefits of various brands and products Generate sales, while achieving line and sales targets, using make up knowledge Sell-out target tracking at store level Participate in achieving incentives Track post-launch sales at store level Ensure merchandising levels in the store are met as per the brand guidelines Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times Report stock shortages using the stock order form Ensure stock receipt as per set procedures What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status. Note: ️ Very important to make it clear, under no circumstances pay to work! If any company asks you to pay for a course or something like that, do not accept the position! ️ Ass: Opportunity Home Office Jobs

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Retail Manager (Beauty)

Doha, Doha Qatar Airways

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the

Senior Retail Manager (Beauty)

role at

Qatar Airways Join to apply for the

Senior Retail Manager (Beauty)

role at

Qatar Airways About The Role

Job title

Senior Retail Manager (Beauty)

Ref #

25000HV

Location

Qatar - Doha

Job family

Customer Service

Closing date: 25-Aug-2025

About The Role

As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. You’ll oversee and manage the day-to-day operations of QDF business including a multitude of high-profile brands, specifically within the beauty and perfumes & cosmetics category.

Key Accountabilities Include, But Are Not Limited To:

Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards. Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels. Participate in the development and implementation of Qatar Duty Free marketing strategy and promotional plans and campaigns Maximise sales and profits through correct planning, forecasting and allocation of resources. Manage all brand concessions and ensure that their standards are adhered to. Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales. Manage staff scheduling to ensure that it corresponds to trading patterns and allows flexibility of staff to meet demands across both on peak and off peak seasons. Make recommendations for space management allocations to maximise sales opportunities. Ensure that sales targets are met by effective communication of information to managers and merchandisers and take corrective action in the event of sales slowdown. Inspire and develop all staff in delivery of world class customer service standards in line with our 5-star airline Drive a culture of teamwork and continuous improvement to ensure sales are maximised. Ensure customer complaints or issues are dealt with quickly and efficiently; identify any root cause issues and ensure preventive and corrective action. Identify training needs and ensure that a development plan is in place to continually improve levels of customer service across the operation. Liaise and develop work relations with relevant airport agencies to ensure customer, staff and stock movement is efficient and effective for the business. Research and be aware of trends in display and visual merchandising and make recommendations to the Marketing department as appropriate.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

About you

The successful candidate will have the following qualifications and skills:

High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience

Preferred Skills And Experience:

Experience in retail developing, managing and influencing people and the bottom-line results Experience in customer facing and fast paced business Knowledge of the business environment in the region and ability to tap into networks to stay current Operational knowledge of a Retail Environment Preferred Experience working in the Middle East; international business or luxury market experience o prior experience with Duty Free or airport (preferred) Financial knowledge of cash handling, banking and working with budgets Proficient with MS Office and working knowledge of other retail IT/POS systems High degree of analytical and problem-solving skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

All internal candidates can only have three active applications at any point in time.

All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Airlines and Aviation Referrals increase your chances of interviewing at Qatar Airways by 2x Sign in to set job alerts for “Senior Retail Manager” roles.

Store Manager | Watsons | Doha City Centre

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