15 Beauty Consultant jobs in Qatar

Since 1976, L'Occitane en Provence has been imagining, producing and selling beauty, skincare and wellbeing products with an intention to share nature's wonders with the world.

Their ambition is to not only sustain lands, but to regenerate ecosystems. They believe beauty goes beyond what the eye can see.

From seed to skin, they have a holistic in our approach and have always been ‘Cultivators of Change’. At L’Occitane en Provence, they do their best to create positive change for the world, to try to inspire everyone to do the same.

What you'll be doing

Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.

• Build and maintain guest experience standards in order to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales, while achieving line and sales targets, using make up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

What you'll need to succeed

• Minimum 2 years’ experience in the beauty industry
• Understanding of the luxury customer experience journey
• Passion for skincare and fragrance
• Able to communicate in English and Arabic languages

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager.

Key Responsibility :

• Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs.
• Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience.
• Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships.
• Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands.
• Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty.

Product Knowledge & Brand Representation

• Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers.
• Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers.
• Ensure that personal grooming and appearance reflect the brand image at all times.
• Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand.

Store Operations

• Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor.
• Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines.
• Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement.
• Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently.
• Ensure compliance with health and safety standards, particularly when handling beauty products.

Sales Targets & KPIs

• Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance.
• Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores.
• Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment.

Desired Qualification :

Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

Job Requisition ID: 171047

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable continuous growth and expansion, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

The Beauty Advisor is primarily responsible for selling products through courteous, friendly, caring, efficient service, and accurate, on-time execution of merchandise display and promotion. They should exhibit full product knowledge to engage and satisfy customers, impacting sales and driving business growth.

• Recommend appropriate products and highlight Features, Advantages, and Benefits to customers.
• Assist in locating, selecting, and purchasing desired products based on preferred brand, variant, and color.
• Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase ATV (Average Transaction Value).
• Monitor availability of GOBE products.
• Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.
• Monitor and update reports on product shelf life.

• Replenish products on display as needed, ensuring complete shelf tags and price tags.
• Maintain cleanliness and orderliness of the assigned area.
• Comply with all customer service standards (e.g., Smile and Greet, Offers Basket).
• Attend to customer queries and needs.
• Resolve customer complaints within scope of control, guided by customer service standards.
• Prepare and set up store promotions using marketing collaterals to communicate store offers effectively.

• Monitor weekly price changes and update shelf/price tags accordingly.
• Display all products timely, following set planograms and guidelines for specified durations.

• Complete MFP and PDP on time.
• Participate in and implement agreed EES action plans.
• Strictly adhere to company policies on attendance, punctuality, code of conduct, and grooming standards.

• Minimum 2 to 4 years of retail experience, focusing on the beauty or fashion sector.
• Good knowledge of the fashion/beauty industry and current trends.
• Retail operational skills (stock management, visual merchandising, systems, cash handling).
• Computer literacy.
• Customer service-oriented and results-driven.
• Proactive with good team spirit and initiative-taking abilities.

We’re here to provide excellent service, and your contribution will help ensure a five-star candidate experience from start to finish.

Before you click “apply,” please read the job description carefully to confidently demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to boost your visibility. Our global Talent Acquisition team members are dedicated to making the best matches between talent and opportunities, considering both skills and alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We are committed to transparency throughout the application process and will review and respond to every application.