166 Business Excellence Manager jobs in Qatar
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Job Title: Operations Manager
Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.
Key Responsibilities:
Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery.
Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed.
Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals.
Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching.
Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring.
Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements.
Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably.
Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency.
Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates.
Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations.
Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance.
Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets.
Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches.
Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas.
Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements.
Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency.
Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders.
Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement.
Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.
Key Performance Indicators (KPIs):
Branch target achievement rate (sales, transaction volumes, FX margins).
Operational error rate (daily, monthly).
Customer wait time and transaction turnaround time.
Internal and external audit score results.
Treasury profitability (spread/margin performance, cost of currency procurement).
Vault balance accuracy and cash reconciliation efficiency.
Staff productivity (transactions per staff/day).
Customer satisfaction score from service touchpoints.
Operational cost efficiency and process improvement initiatives.
Qualifications & Requirements:
Bachelors degree in Finance, Operations, Banking, or related field.
Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable.
Proven experience managing multiple branches or operational units.
Solid understanding of treasury and dealing room operations.
Knowledge of QCB regulations and operational compliance frameworks.
Demonstrated leadership and team management skills.
Strong data analysis, reporting, and problem-solving capabilities.
Fluent in English; and Arabic speaking is required.
Familiarity with core remittance/FX systems and digital tools is highly preferred.
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Overview
Position: Operations Manager
Qualification: Mechanical Engineer
Experience: Minimum 15 years of experience in operations within the engineering or facilities management field
Language: Must be fluent in Arabic
Availability: Immediate Joiner
Key Responsibilities- Lead and manage daily operations to ensure smooth project delivery
- Develop and implement operational strategies and SOPs
- Oversee team performance and ensure adherence to safety and compliance standards
- Coordinate with senior management to align operational goals with business objectives
- Monitor resource allocation, budget control, and client satisfaction
- Drive continuous improvement initiatives across departments
Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Overview
Dulsco Hiring – Operations Manager (Male)
Location: Doha, Qatar
Job Category: Management
Position: Operations Manager
Years of Experience: 5-6 Years
Applicant Location: In-country Hire Only
ResponsibilitiesThe original description does not list explicit responsibilities. Please ensure this section is updated with the role’s primary duties and expectations if available.
Requirements- 5 to 8+ years of experience in people solutions management
- Background in Facility Management, Oil & Gas, HR Outsourcing, or related industries
- Strong experience in managing manpower operations
- Valid Qatar Driving License is an advantage
- Arabic speaker advantage
- Must be available locally with NOC
Salary Range: QAR , - QAR ,
Description: Dulsco Hiring – Operations Manager (Male)
Location: Doha, Qatar
End of description.
#J-18808-LjbffrOperations Manager
Posted 7 days ago
Job Viewed
Job Description
EXPERIENCE: 7 YEARS AS OPERATIONS MANAGER IN FACILITIES MANAGEMENT (RESIDENTIAL CAMPS, RIGS, OR SIMILAR OPERATIONS)
SALARY: 7000 - 12000 QAR
ACCOMMODATION + MEDICAL INSURANCE PROVIDED
Connect Plus Pvt Ltd is a manpower recruitment company based in Kerala. We provide manpower solutions to clients in GCC, India and other countries.
Responsibilities- Operate and manage operating models, operations, back office operations, backend operations, and overall operations management.
- Oversee customer experience operations and analyze situations to drive improvements.
- Forecasting, documentation, project management, and program management.
- Leverage Salesforce and Google Workspace/MS Office for daily operations and reporting.
- 7 years of experience as Operations Manager in facilities management (residential camps, rigs, or similar operations).
- Operating models, operations, back office operations, backend operations, operations manager
- Forecasting, Documentation, Project Management, Salesforce, Analytical Skills, Program Management, Problem Solving, Communication Skills, Professional Services Operations, Compensation Design, Success Metrics, Organizational Skills
- Operations Manager, Customer Experience Operations, Analyzing Situations
- Budget Management, Communication Skills, MS Office Suite, Process Improvement, Executive Assistance, Google Workspace, ProblemSolving
Operations Manager
Posted 9 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is recruiting on behalf of a reputable client in Qatar for the position of Operations Manager . We are looking for a dynamic and experienced professional to lead and enhance operational efficiency .
Key Responsibilities:
• Align operational activities with company mission and vision
• Supervise manpower and site supervisors for optimal performance
• Handle customer requirements and deliver services as per standards
• Provide operational data and insights to clients
• Oversee scheduling, tools, timing, and revenue management
• Maintain quality of service and standardization across teams
• Support supervisors to ensure top-level service delivery
• Coordinate manpower planning and deployment
• Ensure compliance with company rules, procedures, and policies
• Monitor team performance and address issues as needed
• Track transportation schedules and report delays
• Drive service improvement and consistency across all sites
Requirements:
- Diploma or Master’s Degree in Business or relevant field
- Minimum 8 years’ experience in operations
- Proficient in Microsoft Office tools
- Fluent in English (Reading, Writing, Speaking)
- Strong communication and interpersonal skills
- Ability to read timetables and follow directions on maps and schedules
- Driving License: Valid home country license or Qatar license preferred
- Preferred Local Candidates , with Transferable Visa
Potential and interested candidates whose profile closely matches the requirements may send their CV to:
Please mention "Operations Manager – Qatar " in the subject line.
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Job Purpose: To lead, manage, and control the delivery of all operational services including but not limited to remittance, foreign exchange (FX), treasury, and wholesale activities across the company's branch network and back-office units. The Operations Manager is directly accountable for branch productivity, sales and revenue target achievement, operational efficiency, cash and treasury management, regulatory compliance, and service quality standards.
Key Responsibilities: Oversee day-to-day operational activities across all branches and back-office units, including customer service, wholesale, treasury, and dealing operations, ensuring timely, accurate, and efficient service delivery. Define and enforce branch-level targets for remittance volumes, FX transactions, revenue generation, and productivity; monitor performance against these targets and implement corrective actions as needed. Set monthly and quarterly sales and transaction targets for each branch and operational team, in alignment with company goals. Closely monitor branch and staff performance, ensuring achievement of individual and collective targets through ongoing tracking, feedback, and performance coaching. Supervise treasury and dealing room activities including procurement of foreign currencies, rate setting, and margin monitoring. Ensure sufficient currency availability across branches and allocate foreign currencies according to operational needs; oversee both local and international currency procurement to meet business requirements. Manage foreign currency rate maintenance, including system updates, application of special rates, and adjustments in response to market fluctuations; execute bulk purchases/sales and negotiate favorable foreign exchange deals with correspondent banks to fund company accounts profitably. Oversee and execute foreign exchange transactions to ensure effective margin control by comparing average buying rates against average transaction rates for each currency. Support the Finance Department by managing and executing FX deals to replenish company accounts held with correspondent banks at the most cost-effective rates. Ensure adequate insurance coverage and oversee all requirements related to the secure transportation and collection of cash across various locations. Lead branch productivity initiatives through improved resource utilization, queue management, service optimization, and front-line staff performance. Work closely with the HR Department to recruit, train, and evaluate operational staff, ensuring alignment with service excellence, compliance, and business targets. Enforce strict controls over cash handling, vault security, operational risk mitigation, and adherence to internal policies across all branches. Implement and maintain SOPs, internal control mechanisms, and audit compliance tools across operational areas. Liaise with Compliance and Risk Management departments to ensure adherence to QCB regulations, internal policies, and audit requirements. Oversee the operational deployment and readiness of new services, system upgrades, and automation solutions to improve process efficiency. Ensure timely, accurate, and compliant reporting to senior management, auditors, regulators, and other stakeholders. Conduct periodic branch visits and performance reviews with a focus on operational excellence, target achievement, risk controls, and continuous improvement. Prepare and submit timely reports on operational KPIs, branch target achievements, treasury performance, and audit findings.
Key Performance Indicators (KPIs): Branch target achievement rate (sales, transaction volumes, FX margins). Operational error rate (daily, monthly). Customer wait time and transaction turnaround time. Internal and external audit score results. Treasury profitability (spread/margin performance, cost of currency procurement). Vault balance accuracy and cash reconciliation efficiency. Staff productivity (transactions per staff/day). Customer satisfaction score from service touchpoints. Operational cost efficiency and process improvement initiatives.
Qualifications & Requirements: Bachelors degree in Finance, Operations, Banking, or related field. Minimum 12 years' experience in operational management within a remittance, money exchange, or banking institution, GCC experience is preferable. Proven experience managing multiple branches or operational units. Solid understanding of treasury and dealing room operations. Knowledge of QCB regulations and operational compliance frameworks. Demonstrated leadership and team management skills. Strong data analysis, reporting, and problem-solving capabilities. Fluent in English; and Arabic speaking is required. Familiarity with core remittance/FX systems and digital tools is highly preferred.
#J-18808-Ljbffr
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Position: Operations Manager Qualification:
Mechanical Engineer Experience:
Minimum 15 years of experience in operations within the engineering or facilities management field Language:
Must be fluent in Arabic Availability:
Immediate Joiner Key Responsibilities
Lead and manage daily operations to ensure smooth project delivery Develop and implement operational strategies and SOPs Oversee team performance and ensure adherence to safety and compliance standards Coordinate with senior management to align operational goals with business objectives Monitor resource allocation, budget control, and client satisfaction Drive continuous improvement initiatives across departments
#J-18808-Ljbffr
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Operations Manager
Posted 7 days ago
Job Viewed
Job Description
SALARY: 7000 - 12000 QAR
ACCOMMODATION + MEDICAL INSURANCE PROVIDED
Connect Plus Pvt Ltd is a manpower recruitment company based in Kerala. We provide manpower solutions to clients in GCC, India and other countries.
Responsibilities
Operate and manage operating models, operations, back office operations, backend operations, and overall operations management.
Oversee customer experience operations and analyze situations to drive improvements.
Forecasting, documentation, project management, and program management.
Leverage Salesforce and Google Workspace/MS Office for daily operations and reporting.
Qualifications / Skills
7 years of experience as Operations Manager in facilities management (residential camps, rigs, or similar operations).
Operating models, operations, back office operations, backend operations, operations manager
Forecasting, Documentation, Project Management, Salesforce, Analytical Skills, Program Management, Problem Solving, Communication Skills, Professional Services Operations, Compensation Design, Success Metrics, Organizational Skills
Operations Manager, Customer Experience Operations, Analyzing Situations
Budget Management, Communication Skills, MS Office Suite, Process Improvement, Executive Assistance, Google Workspace, ProblemSolving
#J-18808-Ljbffr
Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Location: Doha, Qatar
Job Category: Management
Position: Operations Manager
Years of Experience: 5-6 Years
Applicant Location: In-country Hire Only
Responsibilities The original description does not list explicit responsibilities. Please ensure this section is updated with the role’s primary duties and expectations if available.
Requirements
5 to 8+ years of experience in people solutions management
Background in Facility Management, Oil & Gas, HR Outsourcing, or related industries
Strong experience in managing manpower operations
Valid Qatar Driving License is an advantage
Arabic speaker advantage
Must be available locally with NOC
Additional Information Salary Range: QAR , - QAR ,
Description: Dulsco Hiring – Operations Manager (Male)
Location: Doha, Qatar
End of description.
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Operations Manager
Posted 16 days ago
Job Viewed
Job Description
is recruiting on behalf of a reputable client in Qatar for the position of
Operations Manager . We are looking for a dynamic and experienced professional to lead and enhance operational efficiency .
Key Responsibilities: • Align operational activities with company mission and vision • Supervise manpower and site supervisors for optimal performance • Handle customer requirements and deliver services as per standards • Provide operational data and insights to clients • Oversee scheduling, tools, timing, and revenue management • Maintain quality of service and standardization across teams • Support supervisors to ensure top-level service delivery • Coordinate manpower planning and deployment • Ensure compliance with company rules, procedures, and policies • Monitor team performance and address issues as needed • Track transportation schedules and report delays • Drive service improvement and consistency across all sites Requirements: Diploma or Master’s Degree in Business or relevant field Minimum 8 years’ experience in operations Proficient in Microsoft Office tools Fluent in English (Reading, Writing, Speaking) Strong communication and interpersonal skills Ability to read timetables and follow directions on maps and schedules Driving License: Valid home country license or Qatar license preferred Preferred Local Candidates , with Transferable Visa Potential and interested candidates whose profile closely matches the requirements may send their CV to: Please mention " Operations Manager – Qatar " in the subject line.
#J-18808-Ljbffr