145 Business Partnering jobs in Qatar

The Associate Director – Account Management will be part of the Base Chemical Insights team and is responsible for driving profitable revenue growth across a set of named accounts and new businesses in the Middle East, Africa, and the Indian Subcontinent. This role will report into the regional sales leadership and focus on developing customer relationships, closing new business, and managing the sales process end to end. About the Team : OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler. You Will : Own and grow a set of named accounts and generate new business opportunities in the assigned territory. Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy. Develop and execute account strategies to expand Base Chemical Insights' presence in the region. Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging. Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent. You Have : Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent. Proven success closing large and complex deals in the base chemicals or related industries. Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions. Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and PowerPoint. Business conversational fluency in English (verbal and written). An undergraduate degree in science or a related technical field is a plus. Comprehensive Healthcare Plans Paid Time Off Retirement Plans Lifestyle Programs & Wellness Resources Family Care Benefits & Caregiving Support Commuter Transit Program Subscription Discounts Employee Referral Program About Our Organization : Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship , , , , , , , , , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV). Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.

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CUSTOMER RELATIONSHIP MANAGEMENT OFFICER

No. of Vacancies: 5

M/F - Any nationality, No age preference - but must not be too old

Office Location - Barwa

Office timings - 8:00am to 5:00pm; Sun - Thursday(5 days a week)

JD and qualifications
- Must have good communication skills
- The temporary staff should have basic computer knowledge (MS Skills, MS Teams) under the supervision of our CRM leader.
- Their core responsibility would be to call customers and verify their information.
- Family sponsored is okay
- Valid QID is a must

For interested and qualified applicants, please send your CV at:
Whatsapp: +97430788811

**Job Types**: Full-time, Permanent

Pay: QAR3,500.00 - QAR3,800.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to work for 6 months?
- Are you okay with the work location (Barwa)?

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service/telemarketing: 3 years (required)

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

Join to apply for the QNB3418 - Associate Customer Relationship Management QNB First (Qatarization) role at QNB Group

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

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Join to apply for the QNB3418 - Associate Customer Relationship Management QNB First (Qatarization) role at QNB Group

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About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

• Shareholder & Financial:
• Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition.
• Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.
• Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.
• Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
• Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
• Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign
• Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.
• Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.
• Provide information about suitable products and services offered by the Group and identify cross selling opportunities.
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
• Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service.
• Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication.
• Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality.
• Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s).
• Maintain QNB First customer service area files, database, records, registers and logs under control.
• Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be
  
  

updated on a regular basis.

• Refer to QNB First Management for any unresolved queries on transactions handled.
• Learning & Knowledge:
• Possess working knowledge of customer relationship management to carry out duties and responsibilities.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
  
  

Education And Experience Requirements

• College Diploma
• OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
• No years of experience required
  
  

Note: you will be required to attach the following:

• Resume/CV
• Passport
• QID
• Education Certificate
• Birth Certificate

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Banking

Referrals increase your chances of interviewing at QNB Group by 2x

Get notified about new Customer Associate jobs in Qatar .

QNB3412 - Associate Customer Services (Qatarization) QNB3331 - Associate Customer Services (Qatarization) QNB3330 - Associate Card Center Customer Service (Qatarization) QNB3336 - Associate Corporate Customer Services (Qatarization) QNB3324 - Senior Officer Customer Services (Qatarization) QNB3407 - Senior Associate Corporate Customer Services (Qatarization) QNB3254 - Associate Card Center Customer Service (Qatarization) Senior Associate Customer Support Call Center (Qatarization) QNB3279 - Senior Associate Customer Support Call Center (Qatarization) QNB3337 - Senior Associate Corporate Customer Services (Qatarization) QNB3400 - Senior Associate Customer Services (Qatarization) QNB3417 - Senior Associate Corporate Customer Services (Qatarization) QNB3349 - Associate Operation Support Center (Qatarization) QNB3377 - Associate Documentary Collections (Qatarization) QNB3410 - Senior Associate - Institutional and Corporate Relationship Management Customer Delivery Engineering Technical Leader F-15QA / AH-64 Customer Training Specialist

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

• Shareholder & Financial:
• Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition.
• Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.
• Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.
• Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
• Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
• Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign
• Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.
• Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.
• Provide information about suitable products and services offered by the Group and identify cross selling opportunities.
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
• Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service.
• Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication.
• Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality.
• Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s).
• Maintain QNB First customer service area files, database, records, registers and logs under control.
• Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be
  
  

updated on a regular basis.

• Refer to QNB First Management for any unresolved queries on transactions handled.
• Learning & Knowledge:
• Possess working knowledge of customer relationship management to carry out duties and responsibilities.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
  
  

Education And Experience Requirements

• College Diploma
• OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
• No years of experience required
  
  

Note: you will be required to attach the following:

• Resume/CV
• Passport
• QID
• Education Certificate
• Birth Certificate

QNB3412 - Associate Customer Services (Qatarization) QNB3330 - Associate Card Center Customer Service (Qatarization) QNB3331 - Associate Customer Services (Qatarization) #J-18808-Ljbffr

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

Shareholder & Financial: Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition. Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes. Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio. Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies. Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service. Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication. Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be

updated on a regular basis.

Refer to QNB First Management for any unresolved queries on transactions handled. Learning & Knowledge: Possess working knowledge of customer relationship management to carry out duties and responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.

Education And Experience Requirements

College Diploma OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience required

Note: you will be required to attach the following:

Resume/CV Passport QID Education Certificate Birth Certificate

QNB3412 - Associate Customer Services (Qatarization)

QNB3330 - Associate Card Center Customer Service (Qatarization)

QNB3331 - Associate Customer Services (Qatarization) #J-18808-Ljbffr

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

Join to apply for the

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

role at

QNB Group QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

3 days ago Be among the first 25 applicants Join to apply for the

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

role at

QNB Group Get AI-powered advice on this job and more exclusive features. About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

Shareholder & Financial: Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition. Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes. Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio. Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies. Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service. Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication. Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be

updated on a regular basis.

Refer to QNB First Management for any unresolved queries on transactions handled. Learning & Knowledge: Possess working knowledge of customer relationship management to carry out duties and responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.

Education And Experience Requirements

College Diploma OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience required

Note: you will be required to attach the following:

Resume/CV Passport QID Education Certificate Birth Certificate

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Other Industries Banking Referrals increase your chances of interviewing at QNB Group by 2x Get notified about new Customer Associate jobs in

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QNB3410 - Senior Associate - Institutional and Corporate Relationship Management

Customer Delivery Engineering Technical Leader

F-15QA / AH-64 Customer Training Specialist

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are looking to hire a Business Development Officer (BDO) with 5-10 years’ experience in sales of banking and payment solutions. The BDO must have worked with all renowned banks in Qatar and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDO will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

Responsibilities

• Achieve and enhance sales targets established by ProgressSoft.
• Prepare and execute a sales plan for Qatar's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
• Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
• Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
• Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
• Negotiate proposals and contracts of solutions and recurring maintenance.
• Excessive use of ProgressSoft’s CRM to build and update client profiles.
• Analyze and prepare comparison sheets between ProgressSoft and competitive products.
• Identify new markets and opportunities.
• Develop strong distribution channels with renowned global, regional and local firms.

Requirements

• Proven track record of sales in Qatar, In the banking and financial sector.
• Ability to deal with all levels of staff within an organization.
• Strong negotiation skills with decision makers.
• Excellent command of English language.
• Very good communication, presentation and interpersonal skills.
• Very good understanding of banking and payments systems.
• Organized, focused, ambitious and independent.

#J-18808-Ljbffr

We are looking to hire a Business Development Officer (BDO) with 5-10 years' experience in sales of banking and payment solutions. The BDO must have worked with all renowned banks in Qatar and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDO will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

Responsibilities

• Achieve and enhance sales targets established by ProgressSoft
• Prepare and execute a sales plan for Qatar's market which meets ProgressSoft's 2022-2026 Strategy and Business plan
• Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders
• Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements
• Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence
• Negotiate proposals and contracts of solutions and recurring maintenance
• Excessive use of ProgressSoft's CRM to build and update client profiles
• Analyze and prepare comparison sheets between ProgressSoft and competitive products
• Identify new markets and opportunities
• Develop strong distribution channels with renowned global, regional and local firms
  
  

Requirements

• Proven track record of sales in Qatar, In the banking and financial sector
• Ability to deal with all levels of staff within an organization
• Strong negotiation skills with decision makers
• Excellent command of English language
• Very good communication, presentation and interpersonal skills
• Very good understanding of banking and payments systems
• Organized, focused, ambitious and independent

#J-18808-Ljbffr

Client Relationship Management

• Provide an exceptional service experience by proactively providing clients with quality insurance advise that ensures their needs are met
• Facilitating insurance products for Commercial Bank retail clients in conjunction with the CB Retail Sales Team
• Facilitating insurance products to non-Commercial Bank clients for various lines Handling all Retail clients related inquiries, responding within the agreed turn-around-time, and liaising with the concerned departments to ensure customer satisfaction
• Maintaining an excellent business relationship with all partners to maximize satisfaction and provide the best service to our clients
• Coordinate related reports to retail business within the agreed turn-around-time
• Assisting Relationship Manager – Retail in preparing/coordinating Training materials, Sales Collaterals, or communication of Retail Insurance products.
• Support as a Back-up for “Relationship Manager - Retail” when on leave

Acquire and Deepen Client Relationship

• Identify Opportunities for business growth and action plan
• Liaise with our partners to develop new product offerings
• Contacting clients frequently through meetings, emails, or calls to maintain a good relationship with our clients and increase potential business

Retention/Renewal

• Maintaining renewals of retail insurance policies - 70% retention ratio
• Coordinate and negotiate the renewal of existing Retail Products
• Reviewing existing policies and reassessing clients’ needs

Complains Management

• Resolving our clients’ complains/issues efficiently and effectively, escalating and consulting as appropriate

Achievement of Target

• Achievement of the Target assigned to you
• Your contribution to the Company’s profitability

Educational & Technical qualifications:

• Bachelor’s degree in business administration or relevant field
• Bi-lingual (Arabic & English)
• Good knowledge of the insurance products
• Strong Sales or Customer Service Experience
• Minimum 3 years of experience in related field preferably within insurance

Mandate Requirement:

• Valid Driving License
• Existing family sponsorship or transferable work visa in Qatar

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