13 Cafe Assistant jobs in Qatar

Now Hiring: Coffee Shop Manager

About Us:

We are locally owned specialty coffee shop dedicated to great coffee, great people, and creating a warm, welcoming atmosphere. We're looking for an experienced and motivated Coffee Shop Manager to lead our team and oversee daily operations.

Key Responsibilities:

• Manage day-to-day café operations and ensure smooth workflow
• Lead, train, and motivate baristas and support staff
• Maintain top-quality coffee and customer service standards
• Manage inventory, ordering, and vendor relationships
• Oversee scheduling, cash handling, and daily reports
• Ensure compliance with health, safety, and cleanliness standards
• Support marketing and community engagement initiatives

Requirements:

• Previous experience in café, restaurant, or hospitality management
• Strong leadership and communication skills
• Passion for coffee and customer service
• Ability to multitask and work under pressure
• Basic financial understanding (sales reports, cost control, etc.)
• Availability to work flexible hours, including weekends if needed

Job Type: Full-time

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

Job Purpose:

Under the general guidelines of the Director of CCS or any other authorized by the management, the Assistant CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banquets and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Assistant CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it's expected that a significant portion of time be devoted to new business development.

Duties & Functions:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate, and with agreement with the EAM – Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the EAM – Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.
• Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of timesheets, Rota's, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

Key Responsibilities

• Oversee daily operations of the branch, ensuring smooth workflow and exceptional customer service
• Lead, train, and motivate staff to maintain high performance and team morale
• Manage inventory, ordering, and supplier relationships to ensure product quality and availability
• Ensure compliance with health, safety, and hygiene standards
• Monitor financial performance, including sales targets, cost control, and profitability
• Maintain technical standards in specialty coffee preparation and equipment maintenance
• Handle customer feedback and resolve issues promptly and professionally
• Collaborate with upper management on strategic planning and growth initiatives

Requirements

• Minimum 3 years of experience in a managerial role within the specialty coffee industry
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Technically proficient in specialty coffee operations, including brewing methods and equipment
• Bachelor's degree in Business Administration, Hospitality, or related field
• Must have a valid QID and transferable visa
• Immediate availability to join

Job Types: Full-time, Permanent

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Assist in developing and executing sales strategies to grow outside catering revenue
• Respond to inquiries, prepare proposals, and follow up with potential clients
• Coordinate with culinary and operations teams to ensure seamless event execution
• Maintain strong relationships with existing clients and actively seek new business opportunities
• Conduct site visits and attend networking events to promote catering services
• Monitor market trends and competitor activity to identify growth opportunities
• Ensure all events meet brand standards and client expectations
• Support events team in administrative tasks and reporting

Qualifications

• 3 years experience in catering sales, event planning, or hospitality sales preferred
• Strong communication and vibrant interpersonal skills
• Excellent organizational and time management abilities
• Ability to work under pressure and manage multiple events simultaneously
• Proficiency in Microsoft Office and sales management systems
• Knowledge of food & beverage operations is a plus

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Assist in developing and executing sales strategies to grow outside catering revenue
• Respond to inquiries, prepare proposals, and follow up with potential clients
• Coordinate with culinary and operations teams to ensure seamless event execution
• Maintain strong relationships with existing clients and actively seek new business opportunities
• Conduct site visits and attend networking events to promote catering services
• Monitor market trends and competitor activity to identify growth opportunities
• Ensure all events meet brand standards and client expectations
• Support events team in administrative tasks and reporting

Qualifications

• 3 years experience in catering sales, event planning, or hospitality sales preferred
• Strong communication and vibrant interpersonal skills
• Excellent organizational and time management abilities
• Ability to work under pressure and manage multiple events simultaneously
• Proficiency in Microsoft Office and sales management systems
• Knowledge of food & beverage operations is a plus

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS

Job Description

• Establish and maintain an active relationship with our main bookers to increase customer satisfaction and business to Rotana Properties as well as maintain a close communication with all Rotana Outbound Sales and Area Sales Offices in order to work as one team on leads and achieving loyalty of Guests to Rotana Hotels & Resorts
• Ensure the performance of IFH Mystery Calls for all Team Members as per the Rotana Standard and the overall Result does not drop below 70%
• Assist the Director of Sales in determining Catering & Events Selling Strategies and Promotions and ensure all Team Members of the Catering & Events Department as well as the Sales Department are aware of them
• Assist the Director of Sales in preparing the Annual Budget for Catering & Events Department by evaluating market situation, past data and future outlook
• Ensure that the overall maintenance of all meeting rooms and related equipment is checked continuously and any fall back is reported to the Director of Sales in order to maintain the high standards of performance and Guest satisfaction
• Ensure the communication and information flow is maintained on a daily basis by distributing Banquet Event Orders to all Departments as well as by daily briefings for the Team, Food & Beverage Operations and Kitchen Department
• Ensure that all incoming requests are handled jointly with the concerned Sales Person and as per the Rotana Standards including an active follow up on sent offers
• Supervise and assist with Banquet Operations before, during and after events and assure Guest satisfaction throughout the event
• Actively ask for Guest feedback during and after the event and encourage the Guest to submit the Guest Satisfaction Survey
• Maintain detailed product knowledge of the property, as well as a general product knowledge of all major Hotels and direct competitors in the city including competition checks and conduct quarterly checks on product knowledge amongst the Team Members
• Ensure to forward all irregularities that you encounter in your Department or any other Department of your Area to the Director of Sales in order to maintaining Rotana Standards & Policies and to maximize Customer Satisfaction
• Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills
The ideal candidate should be holding a bachelor degree and be computer literate with effective and outstanding communication skills, both verbal and written. Additionally, he/she will be dynamic and a 'finisher' with an eye for detail and the ability to drive through solutions. Having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information.

Additional Information

Job Number

Job CategorySales & Marketing

LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Management

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you're savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life's most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.

• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:

• Exclusive training and leadership development programs

• Recognition and rewards for exceptional service

• Preferential Members Rates at Marriott Hotels Globally

• Dining & Wellness discounts for your family and you

• Medical Insurance Coverage

• An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

• Proactively solicits affiliate business associated with citywide events

• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Maximizes revenue by up-selling packages and creative food and beverage offerings.

• Identifies and implements process improvements and best practices.

• Gains understanding of the hotel's primary target customer and service expectations.

• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.

Managing Sales Activities

• Manages the sales efforts for the hotel related to local social catering business.

• Responds to incoming catering opportunities for the hotel.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Designs, develops, and sells creative catered events.

• Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.

• Identifies and assists with selling, implementing and following-through on catering promotions.

• Promotes accountability to drive superior business results.

• Executes Sales strategies and business processes.

• Executes and supports Customer Service Standards and hotel's Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).

Building Successful Relationships

• Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.

• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.

• Works with the property's Food and Beverage team to develop menus that drive sales.

• Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.

• Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

Providing Exceptional Customer Service

• Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Primary Responsibilities

o Person who leads the branch

o Works as cashier in their shift by default

o Take responsibility and monitor the branch

Operational duties

o Responsible for requisition orders to be filled daily and on time (LPO)

o Check the food quantity and quality of current inventory and upon reception of new items

o Ensure the product quality being served is up to Oakberry's standards

o Help in receiving items from suppliers that deliver directly (if required) and signs off to confirm receival

o Implement the waste management requirements according to the set rules (e.g. record and dispose of expired products according to Qatar's regulations) and fill in the waste management sheet

Food Preparation

o Know how to use acai machines and layer the order items appropriately

o Know how to cut fruits appropriately and design them on top of each cup

o Follow health and safety procedures throughout each order preparation

Customer service

o Greet customers when entering or leaving the store

o Present the menu and explain to guests how various menu items are prepared, describing ingredients and preparation methods.

o Take acai orders from guests accurately

o Inform guests of menu changes and daily specials

o Make recommendations they genuinely feel the guests will enjoy

o Cross-sell and up-sell products

o Introduce loyalty program

o Tell the customers "Enjoy your Oak" when handing the order

o Respond promptly and courteously to correct any problems

o Monitor and observe guest customers experience to ensure guests are satisfied

o Resolve customer complaints, guide them and provide relevant information

o Answer telephone calls promptly

o Maintain clean and tidy checkout areas

o Be knowledgeable on the concept and acai products to explain to customers

o Be knowledgeable on the concept and acai products to explain to customers

POS System

o Manage transactions with customers using the POS

o Scan/punch in the product and ensure pricing is accurate

o Repeat back the guest's order to ensure accuracy

o Collect payments whether in cash or credit

o Issue receipts, refunds, change or tickets

o Redeem stamps and coupons for loyalty program

o Handle merchandise returns and exchanges

o Handle End of day sale report to make sure it is accurate and put the day's cash in an envelope

Delivery partners

o Know how to receive orders from delivery partners and add them on the POS in a timely manner

o Dispatch orders for delivery partners

o Check dispatched orders are correct

o Respond to any issues from delivery partners

Job Type: Full-time

Application Question(s):

• Are you available to join as early as January 15, 2024?

Experience:

• relevant: 3 years (Required)

Language:

• Proficient English and Basic Arabic (Required)

License/Certification:

• Food Handling Certificate and Basic Food Safety certificate (Required)

Requirements:

• Fluency in Tagalog or Nepalies is an advantage
• Female
• Available NOC/QID

Job Duties

• Prepare, season, and cook chicken menu items following standard recipes and procedures.
• Operate kitchen equipment safely
• Ensure proper portioning, presentation, and quality of food served.
• Follow food safety and hygiene standards at all times.
• Assist in receiving, storing, and organizing kitchen supplies and raw materials.
• Maintain cleanliness and sanitation of cooking and food preparation areas.
• Support team members in other food service duties when necessary.
• Provide fast and friendly service to customers if assigned at the counter.
• Adhere to company policies, safety guidelines, and operational procedures.

Job Types: Full-time, Permanent, Contract

Contract length: 24 months

Pay: QAR1, QAR2,000.00 per month