77 Callcenter jobs in Qatar

Call Center Agent - Banking

Doha, Doha ECCO Gulf Majorel Qatar

Posted 15 days ago

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Job Description

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:

  • Previous experience in a call center or customer service role, preferably in the banking industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work under pressure and handle challenging situations calmly.
  • Proficiency in using computer systems and software applications.
  • Fluency in English; knowledge of Arabic is a plus.
Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:

  • Handling inbound and outbound calls related to banking inquiries and services.
  • Providing accurate information and solutions to customer queries.
  • Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.

Call Center Agent - Banking

Doha, Doha ECCO Gulf Majorel Qatar

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications: Previous experience in a call center or customer service role, preferably in the banking industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle challenging situations calmly. Proficiency in using computer systems and software applications. Fluency in English; knowledge of Arabic is a plus. Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include: Handling inbound and outbound calls related to banking inquiries and services. Providing accurate information and solutions to customer queries. Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.

Help Desk/Communication Focal Point

GovCIO

Posted 17 days ago

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Job Description

Overview

GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position.

Responsibilities

Provide client-level help desk support. The contractor shall:

  1. Administer, maintain and load basic computer platform, software, firmware and hardware;
  2. Serve as the focal point for user issues and tracking;
  3. Be the first-level support for desktop and network issues;
  4. Escalate incidents that cannot be resolved to the NCC and then the NOSC;
  5. Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures;
  6. Administer job control and ticket flow.
Qualifications

High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret

Required Skills and Experience:

  • IAT-II Certification

One or more of the following:

  • MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified;
  • 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment;
  • Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support.

*Pending contract award

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary

This advertiser has chosen not to accept applicants from your region.

Help Desk/Communication Focal Point

Doha, Doha GovCIO

Posted 6 days ago

Job Viewed

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Job Description

Overview

GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities

Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications

High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range

The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary
This advertiser has chosen not to accept applicants from your region.

Computer Technician- IT Help Desk Support

Doha, Doha Hundred Coffee

Posted today

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Job Description

»Install and configure computer systems both Windows & MacOS platform, servers, and electronic equipment.

»Set up hardware components, including CPUs, memory, storage devices, and peripherals.

»Diagnose and repair hardware issues in computers, laptops, servers, and other electronic devices.

»Replace and repair faulty components, such as motherboards, processors, memory modules, and power supplies. (e.g., TV, Monitors, Desktop).

»On call support to all restaurant units/branches in case of technical problem.

»Networking knowledge, CISCO configuration routing and NAT

»Install, configure, and troubleshoot peripheral devices such as printers, scanners, and external storage devices.

»Providing technical support to end-users, resolving issues and ensuring smooth day-to-day operations. (e.g., Internal and externally, Call center etc.)

»Knowledge in SQL DB, Windows Server is an additional advange

»Driving Licence is additional advantage

Pay: QAR4,000.00 - QAR6,000.00 per month
This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Doha, Doha Vistas Global

Posted today

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Job Description

We are looking for a Call Center Representative to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels.

Key Responsibilities

  • Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels.
  • Process orders, returns, and exchanges accurately.
  • Escalate complex issues to the appropriate teams when necessary.
  • Maintain accurate records using CRM software.
  • Ensure compliance with company policies, data security, and confidentiality standards.

Skills

  • Excellent communication and interpersonal skills.
  • Strong bilingual proficiency in Arabic & English.
  • Ability to manage stressful situations with professionalism.
  • Competent in CRM software and Microsoft Office.
  • Strong attention to detail and problem-solving skills.

Qualifications

  • High school diploma or equivalent (relevant certifications in Customer Service, Call Center Operations, or Communication Skills are a plus).
  • 2–3 years of customer service experience, preferably in transportation or a similar sector.
  • This is a contract position based in Qatar.
#J-18808-Ljbffr
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Call Center Representative

Doha, Doha Vistas Global

Posted today

Job Viewed

Tap Again To Close

Job Description

We are looking for a

Call Center Representative

to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels. Key Responsibilities Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels. Process orders, returns, and exchanges accurately. Escalate complex issues to the appropriate teams when necessary. Maintain accurate records using CRM software. Ensure compliance with company policies, data security, and confidentiality standards. Skills Excellent communication and interpersonal skills. Strong bilingual proficiency in Arabic & English. Ability to manage stressful situations with professionalism. Competent in CRM software and Microsoft Office. Strong attention to detail and problem-solving skills. Qualifications High school diploma or equivalent (relevant certifications in Customer Service, Call Center Operations, or Communication Skills are a plus). 2–3 years of customer service experience, preferably in transportation or a similar sector. This is a contract position based in Qatar.

#J-18808-Ljbffr
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Call Center Supervisor

Doha, Doha Ajwan Group

Posted today

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Job Description

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.
- **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.
- **Training and Development**:Train new hires and provide ongoing coaching and development opportunities to improve team performance.
- **Performance Monitoring**:Monitor call center metrics such as call volume, wait times, and customer satisfaction scores to identify areas for improvement.
- **Quality Assurance**: Ensure that calls are handled professionally and in accordance with company standards. Conduct quality assurance checks and provide feedback to agents.
- **Problem Resolution**:Handle escalated customer inquiries and complaints, resolving issues promptly and effectively to ensure customer satisfaction.
- **Resource Allocation**:Allocate resources effectively to meet service level agreements (SLAs) and optimize operational efficiency.
- **Reporting**: Prepare and analyze reports on call center performance, identifying trends and recommending improvements.
- **Technology Utilization**: Familiarize with call center software and tools, ensuring optimal utilization to enhance productivity and service quality.
- **Compliance**: Ensure compliance with company policies, procedures, and regulatory requirements in all call center activities.

**Qualifications**
- Proven experience in Food and Beverage customer service.
- Previous experience working in call centers, preferably within international fast food brands.
- Proven Experience in handling a team.

**Job Types**: Full-time, Permanent

Pay: QAR4,000.00 - QAR4,500.00 per month
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Call Center Representative - Banking

Doha, Doha ECCO Gulf WLL

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:

  • Handling inbound and outbound calls related to banking inquiries and services.
  • Providing accurate information and solutions to customer queries.
  • Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.

Call Center Representative - Banking

Doha, Doha ECCO Gulf Majorel Qatar

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:

  • Previous experience in a call center or customer service role, preferably in the banking industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work under pressure and handle challenging situations calmly.
  • Proficiency in using computer systems and software applications.
  • Fluency in English; knowledge of Arabic is a plus.
Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:

  • Handling inbound and outbound calls related to banking inquiries and services.
  • Providing accurate information and solutions to customer queries.
  • Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.
 

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