90 Callcenter jobs in Qatar
Call Center Agent
Doha, Doha
Human Capital Group
Posted today
Job Viewed
Job Description
**Call Centre Agent**
**Tasks**
- Handling all incoming & outbound calls and redirect them or keep messages
- Greet and welcome guests
- Answer questions and address complaints issues
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned (travel arrangements, schedules etc.)
**Requirements**:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in **English **and **Arabic **(oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Flexible to work in shifts
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Tasks**
- Handling all incoming & outbound calls and redirect them or keep messages
- Greet and welcome guests
- Answer questions and address complaints issues
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned (travel arrangements, schedules etc.)
**Requirements**:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in **English **and **Arabic **(oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Flexible to work in shifts
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
0
Call Center Agent
Doha, Doha
amitsqatar.com
Posted today
Job Viewed
Job Description
call center agent (immediately)
3 year experience
Female
Bilingual(Arabic and English)
نوع الوظيفة: دوام كامل
Ability to Commute:
- Doha (مطلوب)
Ability to Relocate:
- Doha: Relocate before starting work (مطلوب)
3 year experience
Female
Bilingual(Arabic and English)
نوع الوظيفة: دوام كامل
Ability to Commute:
- Doha (مطلوب)
Ability to Relocate:
- Doha: Relocate before starting work (مطلوب)
This advertiser has chosen not to accept applicants from your region.
1
Call Center Agent
Doha, Doha
amitsqatar.com
Posted today
Job Viewed
Job Description
Female
Bilingual (Arabic, English)
Working Hours. 7. am-2 pm
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
Bilingual (Arabic, English)
Working Hours. 7. am-2 pm
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
2
Call Center Agent
Doha, Doha
Al Abdulghani Motors
Posted today
Job Viewed
Job Description
**Key Responsibilities**:
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to follow up on customer issues or to inform them of new products and services.
- Record details of customer interactions, transactions, and complaints.
- Provide accurate information to customers regarding products, services, and policies.
- Work collaboratively with other team members to improve customer service.
- Handle customer complaints and escalate issues as necessary.
- Maintain a high level of confidentiality.
**Qualifications**:
- High school diploma or equivalent.
- Previous experience in a call center or customer service role preferred.
- Strong communication and listening skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and proficiency in using CRM software.
- Patience and a customer-oriented attitude.
**Job Types**: Full-time, Permanent
**Experience**:
- Call center: 2 years (required)
- Customer Service: 1 year (required)
**Language**:
- English and Arabic (required)
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to follow up on customer issues or to inform them of new products and services.
- Record details of customer interactions, transactions, and complaints.
- Provide accurate information to customers regarding products, services, and policies.
- Work collaboratively with other team members to improve customer service.
- Handle customer complaints and escalate issues as necessary.
- Maintain a high level of confidentiality.
**Qualifications**:
- High school diploma or equivalent.
- Previous experience in a call center or customer service role preferred.
- Strong communication and listening skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and proficiency in using CRM software.
- Patience and a customer-oriented attitude.
**Job Types**: Full-time, Permanent
**Experience**:
- Call center: 2 years (required)
- Customer Service: 1 year (required)
**Language**:
- English and Arabic (required)
This advertiser has chosen not to accept applicants from your region.
3
Call Center Agent - Banking
Doha, Doha
ECCO Gulf Majorel Qatar
Posted 18 days ago
Job Viewed
Job Description
Required Profile
We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:
- Previous experience in a call center or customer service role, preferably in the banking industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure and handle challenging situations calmly.
- Proficiency in using computer systems and software applications.
- Fluency in English; knowledge of Arabic is a plus.
Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:
- Handling inbound and outbound calls related to banking inquiries and services.
- Providing accurate information and solutions to customer queries.
- Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agent - Banking
Doha, Doha
ECCO Gulf Majorel Qatar
Posted 18 days ago
Job Viewed
Job Description
Required Profile
We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications: Previous experience in a call center or customer service role, preferably in the banking industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle challenging situations calmly. Proficiency in using computer systems and software applications. Fluency in English; knowledge of Arabic is a plus. Job Description
Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include: Handling inbound and outbound calls related to banking inquiries and services. Providing accurate information and solutions to customer queries. Maintaining customer records by updating
We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications: Previous experience in a call center or customer service role, preferably in the banking industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle challenging situations calmly. Proficiency in using computer systems and software applications. Fluency in English; knowledge of Arabic is a plus. Job Description
Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include: Handling inbound and outbound calls related to banking inquiries and services. Providing accurate information and solutions to customer queries. Maintaining customer records by updating
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent - №14vs
Doha, Doha
PHI Medcare
Posted today
Job Viewed
Job Description
**Position: Call Center Agent**
**Start date: As soon as possible**
**About Us**
PHI MEDCARE is a private medical center in Qatar which specializes in Single Day Surgery, Plastic Surgery, Dermatology, Ears-Nose-Throat Clinic (ENT), Pharmacy and Laboratory. We are committed to bringing quality medical and surgical services and add values in the healthcare industry in the area of Lusail City. The aim is to be known for our excellence and establish credibility.
- Take patient calls and provide accurate, satisfactory answers to their queries and concerns
- Coordinate with the reception and insurance teams
- De-escalate situations involving dissatisfied patients, offering assistance and support
- Guide callers through navigating the company services
- Review patient accounts, providing updates and information about billing
- Help to train new employees and inform them about the company’s patient management policies
**Benefits**
By joining our company, you will be welcomed into a collaborative and friendly environment. We place great emphasis on employee satisfaction and have a dedicated HR team to attend to your every need.
If this sounds like a job that would interest you, then we would love to hear from you. Please click on “apply” and a member from the HR department will be in contact with you.
**Experience**:
- Receptionist: 2 years (preferred)
**Language**:
- Arabic (required)
**Start date: As soon as possible**
**About Us**
PHI MEDCARE is a private medical center in Qatar which specializes in Single Day Surgery, Plastic Surgery, Dermatology, Ears-Nose-Throat Clinic (ENT), Pharmacy and Laboratory. We are committed to bringing quality medical and surgical services and add values in the healthcare industry in the area of Lusail City. The aim is to be known for our excellence and establish credibility.
- Take patient calls and provide accurate, satisfactory answers to their queries and concerns
- Coordinate with the reception and insurance teams
- De-escalate situations involving dissatisfied patients, offering assistance and support
- Guide callers through navigating the company services
- Review patient accounts, providing updates and information about billing
- Help to train new employees and inform them about the company’s patient management policies
**Benefits**
By joining our company, you will be welcomed into a collaborative and friendly environment. We place great emphasis on employee satisfaction and have a dedicated HR team to attend to your every need.
If this sounds like a job that would interest you, then we would love to hear from you. Please click on “apply” and a member from the HR department will be in contact with you.
**Experience**:
- Receptionist: 2 years (preferred)
**Language**:
- Arabic (required)
This advertiser has chosen not to accept applicants from your region.
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6
Call Center Agent (Arabic Speaker)
Doha, Doha
Healthcare Careers
Posted today
Job Viewed
Job Description
**Qualifications**:
- Has minimum 2 years experience in a similar position **with Medical Center industry background is a MUST.**:
- Locally available with transferable visa
- Can join immediately
**Job Types**: Full-time, Permanent
Application Question(s):
- Are you in Doha?
**Experience**:
- Call center: 2 years (required)
- Has minimum 2 years experience in a similar position **with Medical Center industry background is a MUST.**:
- Locally available with transferable visa
- Can join immediately
**Job Types**: Full-time, Permanent
Application Question(s):
- Are you in Doha?
**Experience**:
- Call center: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
7
Help Desk Engineer
Doha, Doha
Nair System
Posted today
Job Viewed
Job Description
Nair Systems is currently looking for Help Desk Engineer for our Qatar operations with the following terms & conditions.
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Duration: 4 months
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)
Duration: 4 months
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
Help Desk Coordinator
Doha, Doha
FLORA GROUP
Posted today
Job Viewed
Job Description
_**JOB DESCRIPTION**:_
- Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's)
- Manage Help Desk responsibility and resource allocation Depending on the priority
- Answer help desk lines and troubleshoot remotely
- Resolve helpdesk service calls using documented procedures.
- Support Technical staff members on support work.
- Handle Help Desk ticketing system through Track IT.
- Solve routine issues and escalate complex issues based on priority.
- Help to develop and maintain documentation for procedures and troubleshooting
- Develop, execute and follow company operational policies, standards and work instructions for customer support.
- Provide help desk monthly reporting in collaboration with the Service Manager and to clients whenever required
- Ensure customer satisfaction through continuous status information.
- Develop and manage internal and external support documentation.
- Available to receive support calls 24l7 or whenever required.
- Coordinate with internal Departments to ensure the calls completion without escalation, providing supporting documents in a timely manner.
- To manage Documents on daily basis and provide the necessary documents to other departments, Management, client as per the company needs and policy.
- **Qualifications**:_
- BACHELOR OF COMPUTER / IT
- ARABIC CANDIDATE
- CUSTOMER SERVICE
- EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED
- 2 YEARS EXPERIENCE IS REQUIRED
- Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's)
- Manage Help Desk responsibility and resource allocation Depending on the priority
- Answer help desk lines and troubleshoot remotely
- Resolve helpdesk service calls using documented procedures.
- Support Technical staff members on support work.
- Handle Help Desk ticketing system through Track IT.
- Solve routine issues and escalate complex issues based on priority.
- Help to develop and maintain documentation for procedures and troubleshooting
- Develop, execute and follow company operational policies, standards and work instructions for customer support.
- Provide help desk monthly reporting in collaboration with the Service Manager and to clients whenever required
- Ensure customer satisfaction through continuous status information.
- Develop and manage internal and external support documentation.
- Available to receive support calls 24l7 or whenever required.
- Coordinate with internal Departments to ensure the calls completion without escalation, providing supporting documents in a timely manner.
- To manage Documents on daily basis and provide the necessary documents to other departments, Management, client as per the company needs and policy.
- **Qualifications**:_
- BACHELOR OF COMPUTER / IT
- ARABIC CANDIDATE
- CUSTOMER SERVICE
- EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED
- 2 YEARS EXPERIENCE IS REQUIRED
This advertiser has chosen not to accept applicants from your region.
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