10 Care Management jobs in Qatar

Healthcare Assistant / Medical Assistant program graduate 6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East Current BLCS certification KEY ROLE ACCOUNTABILITIES Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards. Cleans and assists in the set-up of Operating and Procedure Rooms between cases. Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions. Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff. Prepares necessary supplies specified by the clinical nurse for individualized patient care needs Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies Assists in the mobilization of patients under the direct supervision of the clinical nurse. Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff Manages and operates unit based equipment (for which he / she has received training), in a safe and effective manner. Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children. Demonstrates an understanding and performs basic infection control procedures correctly, e.g. Hand hygiene Isolation precautions Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity. Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team. Attends and contributes at staff meetings as required, Represents the department and the organization in a positive and professional manner. Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile. Provides documented evidence of performance and maintenance of skills consistent with position. Performs other related duties as assigned by the clinical nursing team. Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies Patient Care Partner • Doha, Doha, Qatar

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Program Director - Person Centered Care Certification Program

The Individual shall be required to deliver following activities independently.

1. Develops programs which deliver sustained longer-term improvements based on comprehensive analysis of Client strategies and objectives.

2. Ensures alignment of programs with CPESE objectives.

3. Establishes processes and procedures to facilitate program management and project accomplishments.

4. Develops program plans, bringing together information on projects, resources, timescales, monitoring and control.

5. Oversee multiple system redesign and service delivery improvement projects.

6. Manage and direct project support staff attached to individual projects.

7. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems.

8. Ensure that programs are integrated into hospital business plans and service delivery operations.

9. Coordination and prioritization of resources across projects.

10. Mitigation of risks through appropriate planning.

11. Effective financial management of programs against budget allocations.

12. Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment.

13. Ensures effective management of projects and stakeholders.

14. Continuously assesses program performance, researches and develops new capabilities.

15. Plans, directs, organizes, controls & coordinates technical efforts, and project staff.

16. Perform other duties as assign.

Experience :

a) A minimum of 7 years post registration / graduation health / service professional experience

b) including a minimum of 5 years at an executive level

c) Having previously used validated patient experience methodologies .

Mandatory Requirement :

a) Experience in leading and delivering the person-centered care certification program in large (1000+beds) de-centralized healthcare system

b) Demonstrates extensive understanding of hospitals services

c) Has undertaken large change management activities and is able to give evidence of personally leading improvement to the benefit of patients

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Project Support - Person Centered Care Certification Program

1. Carries out project management activities from development to implementation under the supervision of the Senior Project Officer or Project Manager

2. Effectively communicates project issues to team members and stakeholders in a timely and clear manner

3. Coordinates with project stakeholders on an on-going basis, providing updates and involvement

4. Assists in estimating the resources and participants needed to achieve project goals

5. Monitors project timelines and milestones using appropriate project management tools

6. Tracks project milestones and deliverables

7. Proactively identify changes in project scope and reports them to the Project Manager; identifies potential project crises and devises contingency plans

8. Executes the day-to-day operational aspects of the project tasks; minimizes risk

9. Prepares project-related written communications in concise and grammatically correct language

10. Effectively applies project management methodologies and standards

11. Assists the Project Manager in preparing for engagement reviews and quality assurance procedures

12. Facilitates complete and current project documentation; ensures appropriate documentation warehousing

13. Analyzes project financials, including budget compliance, if required

14. Utilizes best practices and tools for project execution and management

15. Performs other duties as required.

Experience :

a) Experience in managing the administrative functions of the person-centered care certification program in a multi-facility (50+ beds) de-centralized healthcare system (PREFERRED).

Mandatory Requirement :

b) 3-5 years experience in project or operations or events management or communications / PR agency

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Position: Patient Care Coordinator

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

• 
  Liaise with hospitals, distributors, pharmacies and patients


• Co-payment reimburse solution administration


• Work closely with the Program Manager to secure patient file approval


• Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline


• 
  Carry out patient, Doctor, Pharmacy and private sector visits for project flow


• 
  Ensure that current patients receive their medications quickly and efficiently


• Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program


• 
  Maintain and update electronic Program files, including patient and quality assurance data


• 
  Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data


• 
  Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs


• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)


• Conduct administrative duties for the office

Relationships

• 
  Work closely with Line Manager and Program Assistant in the region


• 
  Reporting to the Line Manager in region


• 
  Work with the related divisions of Axios


• Maintain ongoing and frequent communication with Axios staff including Axios global staff

Competencies

• 
  Application of job Knowledge


• 
  Concern for Order and Quality


• 
  Adaptability and flexibility


• 
  Dependability


• 
  Teamwork

Educational Background and Experience

• 
  A Degree or Diploma in Social Work or Public Health is ideal


• 
  1 to 2 years working experience in an administrative role is ideal


• Good command of both spoken and written English


• 
  Experience in data monitoring and management


• Experience in customer service management

Job Circumstances

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region


• 
  Flexibility in ability to travel as well as working hours is essential

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Program Director - Person Centered Care Certification Program The Individual shall be required to deliver following activities independently. 1. Develops programs which deliver sustained longer-term improvements based on comprehensive analysis of Client strategies and objectives. 2. Ensures alignment of programs with CPESE objectives. 3. Establishes processes and procedures to facilitate program management and project accomplishments. 4. Develops program plans, bringing together information on projects, resources, timescales, monitoring and control. 5. Oversee multiple system redesign and service delivery improvement projects. 6. Manage and direct project support staff attached to individual projects. 7. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems. 8. Ensure that programs are integrated into hospital business plans and service delivery operations. 9. Coordination and prioritization of resources across projects. 10. Mitigation of risks through appropriate planning. 11. Effective financial management of programs against budget allocations. 12. Conducts regular reviews of programs and adjusts as necessary for changes in organizational priorities, structures, or the external environment. 13. Ensures effective management of projects and stakeholders. 14. Continuously assesses program performance, researches and develops new capabilities. 15. Plans, directs, organizes, controls & coordinates technical efforts, and project staff. 16. Perform other duties as assign. Experience : a) A minimum of 7 years post registration / graduation health / service professional experience b) including a minimum of 5 years at an executive level c) Having previously used validated patient experience methodologies . Mandatory Requirement : a) Experience in leading and delivering the person-centered care certification program in large (1000+beds) de-centralized healthcare system b) Demonstrates extensive understanding of hospitals services c) Has undertaken large change management activities and is able to give evidence of personally leading improvement to the benefit of patients

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Project Support - Person Centered Care Certification Program 1. Carries out project management activities from development to implementation under the supervision of the Senior Project Officer or Project Manager 2. Effectively communicates project issues to team members and stakeholders in a timely and clear manner 3. Coordinates with project stakeholders on an on-going basis, providing updates and involvement 4. Assists in estimating the resources and participants needed to achieve project goals 5. Monitors project timelines and milestones using appropriate project management tools 6. Tracks project milestones and deliverables 7. Proactively identify changes in project scope and reports them to the Project Manager; identifies potential project crises and devises contingency plans 8. Executes the day-to-day operational aspects of the project tasks; minimizes risk 9. Prepares project-related written communications in concise and grammatically correct language 10. Effectively applies project management methodologies and standards 11. Assists the Project Manager in preparing for engagement reviews and quality assurance procedures 12. Facilitates complete and current project documentation; ensures appropriate documentation warehousing 13. Analyzes project financials, including budget compliance, if required 14. Utilizes best practices and tools for project execution and management 15. Performs other duties as required. Experience : a) Experience in managing the administrative functions of the person-centered care certification program in a multi-facility (50+ beds) de-centralized healthcare system (PREFERRED). Mandatory Requirement : b) 3-5 years experience in project or operations or events management or communications / PR agency

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Position:

Patient Care Coordinator

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

Liaise with hospitals, distributors, pharmacies and patients

Co-payment reimburse solution administration

Work closely with the Program Manager to secure patient file approval

Ensure that patient file

are

complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline

Carry out patient, Doctor, Pharmacy and private sector visits for project flow

Ensure that current patients receive their medications quickly and efficiently

Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program

Maintain and update electronic Program files, including patient and quality assurance data

Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data

Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs

Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)

Conduct administrative duties for the office

Relationships

Work closely with Line Manager and Program Assistant in the region

Reporting to the Line Manager in

region

Work with the related divisions of Axios

Maintain ongoing and frequent communication with Axios staff including Axios global staff

Competencies

Application of job Knowledge

Concern for Order and Quality

Adaptability and flexibility

Dependability

Teamwork

Educational Background and Experience

A Degree or Diploma in Social Work or Public Health is ideal

1 to 2 years working experience in an administrative role

is ideal

Good command of both spoken and written English

Experience in data monitoring and management

Experience in customer service management

Job Circumstances

The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region

Flexibility in ability to travel as well as working hours is essential

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Position Title: Senior Project Assistant (Case Management)

Duty Station: IOM Doha, Qatar

Classification: General Service Staff, G-6

Type of Appointment: One Year Fixed Term, 12 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 31 January 2024

Reference Number: QA 2024 04

JOB DESCRIPTION

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), Resettlement Support Centers (RSCs) provide critical support and processing assistance for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages several RSCs which prepare applications for adjudication by and provide support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitate security and medical screenings, provide information about arriving individuals to resettlement agencies in the US and offer Cultural Orientation (CO) training to individuals departing for the US.

Under the overall supervision of the Project Coordinator, Case Management and Data Integrity and direct supervision of the Project Officer, Case Management, the successful candidate will be based in Doha, Qatar and will have the following duties and responsibilities:

RESPONSIBILITIES

1. Oversee a team of RSC staff members undertaking case management activities in an assigned area or areas, such as file integrity, program access, prescreening, field team, adjudications support, scheduling or pre-departure assistance, including supporting staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of case management activities.

2. Oversee the efficient and effective management of refugee case files and medical records, including, if assigned, the creation of new case files, the timely and accurate distribution, return and re-filing of case files, that the file tracking system is used to keep comprehensive track of files, and that files are scanned and transformed into travel packets as needed.

3. Oversee refugee interviews, if assigned, ensuring team members use appropriate interview techniques, treat refugee applicants with dignity and respect, follow up-to-date formfill and casework procedures, correctly enter data into the Refugee Admissions Program System (START) and other databases, accurately verify information previously entered into files such as biographic and family information, scan, photocopy, attach, file and translate documents as needed, and photograph applicants in accordance with established Standard Operating Procedures (SOPs).

4. Organize and schedule refugee appointments, including, if assigned, creating and running ad hoc reports, creating schedules in START or another database, entering schedule data, updating schedules, overseeing the issuance of notifications and the confirmation of appointments, ensuring applicants are notified of their appointments in an effective, respectful and timely manner, facilitating interpretation assistance and maintaining a related database, and assisting with circuit ride logistics as needed.

5. In relation to the adjudication of refugee case files, provide support to USCIS officers and oversee daily adjudications activities, the distribution of adjudications work to team members, the delivery of briefings for refugee applicants, interpretation during interviews, data entry, logistical support and notifications to refugees of their results.

6. Through oversight and quality check (QC) measures, ensure START is updated as needed with refugee application data, biographical and other sensitive information such as USCIS interview dates, interview and fingerprint results, medical data and resettlement location preferences, and

oversee processes such as program access verification, security checks or assurances as required.

7. Utilizing reports, oversee and conduct regular QC of case files and data in START to ensure the accuracy of all case information, the RSC’s compliance with all USRAP and RSC SOPs and that processing pipelines are as short and efficient as possible, with expedited cases progressing as needed.

8. In coordination with the Project Coordinator, liaise as needed with other teams and units in RSC and with external partners such as USCIS, the Refugee Processing Center (RPC), panel physicians, the US Embassy and the United Nations High Commissioner for Refugees (UNHCR). Prepare team statistics and report regularly to the Project Coordinator, National / Project Officer or RSC management on relevant activities, problems and solutions related to the workflow and processing pipeline.

9. Train other Case Management team members as needed to efficiently and effectively manage refugee case files, conduct full refugee interviews, organize and schedule refugee appointments, update START, conduct quality assurance of files and case data and support the USCIS adjudication, and to oversee case management teams and activities.

10. Undertake duty travel as needed to participate in refugee interview and USCIS adjudication circuit rides, for meetings and for training.

11. Demonstrate a comprehensive understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with refugee applicants, colleagues and partners. Support the development and implementation of SOPs as needed.

12. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.

13. Perform such other duties as may be assigned.

QUALIFICATIONS

Education

• University degree in Social Sciences or a related field from an accredited academic institution, with four years of relevant professional experience, preferably in administrative support or similar roles; or
• Completed High School degree from an accredited academic institution, with six years of relevant professional experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Demonstrated proficiency with Microsoft Office applications, including Excel, Word, internet
• Ability to use own initiative and work under pressure with minimum supervision

Skills

• Strong interpersonal and communication skills
• Attention to detail and ability to organize
• Self-motivated and objective driven

Languages

• Thorough knowledge of English.
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

Competencies will be assessed during the selection process. – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

– behavioural indicators (Level 2)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

– behavioural indicators (Level 2)

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
• This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

Posting period:

From 24 January 2024 to 31 January 2024.

How to apply

In order for an application to be considered valid, IOM will only accept applications received through IOM’s Recruitment Platform: IOM Careers (oraclecloud.com)

Interested candidates are invited to submit their applications via Oracle not later than 31 January 2024.
Applications may be sent through the links below:

View the internal job posting
View the external job posting

Only shortlisted candidates will be contacted.

To help us track our recruitment effort, please indicate in your email/cover (motivaiton) letter where (tendersglobal.net) you saw this job posting.

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Position Title:

Senior Project Assistant (Case Management) Duty Station:

IOM Doha, Qatar Classification:

General Service Staff, G-6 Type of Appointment:

One Year Fixed Term, 12 months with possibility of extension Estimated Start Date:

As soon as possible Closing Date:

31 January 2024 Reference Number:

QA 2024 04 JOB DESCRIPTION The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs. Under the United States Refugee Admissions Program (USRAP), Resettlement Support Centers (RSCs) provide critical support and processing assistance for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages several RSCs which prepare applications for adjudication by and provide support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitate security and medical screenings, provide information about arriving individuals to resettlement agencies in the US and offer Cultural Orientation (CO) training to individuals departing for the US. Under the overall supervision of the Project Coordinator, Case Management and Data Integrity and direct supervision of the Project Officer, Case Management, the successful candidate will be based in Doha, Qatar and will have the following duties and responsibilities: RESPONSIBILITIES 1. Oversee a team of RSC staff members undertaking case management activities in an assigned area or areas, such as file integrity, program access, prescreening, field team, adjudications support, scheduling or pre-departure assistance, including supporting staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of case management activities. 2. Oversee the efficient and effective management of refugee case files and medical records, including, if assigned, the creation of new case files, the timely and accurate distribution, return and re-filing of case files, that the file tracking system is used to keep comprehensive track of files, and that files are scanned and transformed into travel packets as needed. 3. Oversee refugee interviews, if assigned, ensuring team members use appropriate interview techniques, treat refugee applicants with dignity and respect, follow up-to-date formfill and casework procedures, correctly enter data into the Refugee Admissions Program System (START) and other databases, accurately verify information previously entered into files such as biographic and family information, scan, photocopy, attach, file and translate documents as needed, and photograph applicants in accordance with established Standard Operating Procedures (SOPs). 4. Organize and schedule refugee appointments, including, if assigned, creating and running ad hoc reports, creating schedules in START or another database, entering schedule data, updating schedules, overseeing the issuance of notifications and the confirmation of appointments, ensuring applicants are notified of their appointments in an effective, respectful and timely manner, facilitating interpretation assistance and maintaining a related database, and assisting with circuit ride logistics as needed. 5. In relation to the adjudication of refugee case files, provide support to USCIS officers and oversee daily adjudications activities, the distribution of adjudications work to team members, the delivery of briefings for refugee applicants, interpretation during interviews, data entry, logistical support and notifications to refugees of their results. 6. Through oversight and quality check (QC) measures, ensure START is updated as needed with refugee application data, biographical and other sensitive information such as USCIS interview dates, interview and fingerprint results, medical data and resettlement location preferences, and oversee processes such as program access verification, security checks or assurances as required. 7. Utilizing reports, oversee and conduct regular QC of case files and data in START to ensure the accuracy of all case information, the RSC’s compliance with all USRAP and RSC SOPs and that processing pipelines are as short and efficient as possible, with expedited cases progressing as needed. 8. In coordination with the Project Coordinator, liaise as needed with other teams and units in RSC and with external partners such as USCIS, the Refugee Processing Center (RPC), panel physicians, the US Embassy and the United Nations High Commissioner for Refugees (UNHCR). Prepare team statistics and report regularly to the Project Coordinator, National / Project Officer or RSC management on relevant activities, problems and solutions related to the workflow and processing pipeline. 9. Train other Case Management team members as needed to efficiently and effectively manage refugee case files, conduct full refugee interviews, organize and schedule refugee appointments, update START, conduct quality assurance of files and case data and support the USCIS adjudication, and to oversee case management teams and activities. 10. Undertake duty travel as needed to participate in refugee interview and USCIS adjudication circuit rides, for meetings and for training. 11. Demonstrate a comprehensive understanding of the USRAP, SOPs and START, as well as the ability to remain professional, impartial and unbiased during all interactions with refugee applicants, colleagues and partners. Support the development and implementation of SOPs as needed. 12. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members. 13. Perform such other duties as may be assigned. QUALIFICATIONS Education University degree in Social Sciences or a related field from an accredited academic institution, with four years of relevant professional experience, preferably in administrative support or similar roles; or Completed High School degree from an accredited academic institution, with six years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Demonstrated proficiency with Microsoft Office applications, including Excel, Word, internet Ability to use own initiative and work under pressure with minimum supervision Skills Strong interpersonal and communication skills Attention to detail and ability to organize Self-motivated and objective driven Languages Thorough knowledge of English. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies Competencies will be assessed during the selection process. – all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. – behavioural indicators (Level 2) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. – behavioural indicators (Level 2) Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. Posting period: From 24 January 2024 to 31 January 2024. How to apply

In order for an application to be considered valid, IOM will only accept applications received through IOM’s Recruitment Platform: IOM Careers (oraclecloud.com) Interested candidates are invited to submit their applications via Oracle not later than 31 January 2024. Applications may be sent through the links below: View the internal job posting View the external job posting Only shortlisted candidates will be contacted. To help us track our recruitment effort, please indicate in your email/cover (motivaiton) letter where (tendersglobal.net) you saw this job posting.

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