24 Catering Services jobs in Qatar
Catering and Conference Services Manager
Posted today
Job Viewed
Job Description
Company Description
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
Job Description
*What do we expect from you? *
Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.
The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it's expected that a significant portion of time be devoted to new business development.
*How your day looks like: *
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
- Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
- Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
- Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
- Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
- Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
- Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
- Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
- Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
- Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
- When appropriate, and with agreement with the EAM – Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
- Plans sales trips, under the direct approval of the EAM – Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area
- As directed, compile and input market intelligence information to the Sales Information Management system
- Develop and maintain knowledge of market trends, competition and customers
- Actively promote and produce sales leads for other sister hotels and for in house sales staff
- Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.
- Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
- Meets deadlines for assigned tasks
- Establishes and maintain files on major active accounts within their marketing area/segment(s)
- Establishes and maintains effective employee relations
- Performs related duties and special projects as assigned
- Maintains punctuality and good timekeeping and appearance
- Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
- Preparation and completion of timesheets, Rota's, holiday schedules, in line with business needs, as and when required
- Preparation and completion of Purchase Orders as and when required
- Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
- Prepare correspondence to customers, internal booking reports and file maintenance
- Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
- Work with other departments within the hotel to provide quality service to customers
- Attend local trade shows, community events and industry meetings
Qualifications
- Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred
- 3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Outstanding communication and presentation skills
- Ability to work effectively in a fast-paced, dynamic environment
- Fluency in English; Arabic language skills are highly desirable
Catering and Conference Services Manager
Posted today
Job Viewed
Job Description
Company Description
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
Job Description
*What do we expect from you? *
Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.
The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it's expected that a significant portion of time be devoted to new business development.
How Your Day Looks Like
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
- Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
- Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
- Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
- Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
- Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
- Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
- Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
- Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
- Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
- When appropriate, and with agreement with the EAM – Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
- Plans sales trips, under the direct approval of the EAM – Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area
- As directed, compile and input market intelligence information to the Sales Information Management system
- Develop and maintain knowledge of market trends, competition and customers
- Actively promote and produce sales leads for other sister hotels and for in house sales staff
- Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.
- Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
- Meets deadlines for assigned tasks
- Establishes and maintain files on major active accounts within their marketing area/segment(s)
- Establishes and maintains effective employee relations
- Performs related duties and special projects as assigned
- Maintains punctuality and good timekeeping and appearance
- Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
- Preparation and completion of timesheets, Rota's, holiday schedules, in line with business needs, as and when required
- Preparation and completion of Purchase Orders as and when required
- Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
- Prepare correspondence to customers, internal booking reports and file maintenance
- Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
- Work with other departments within the hotel to provide quality service to customers
- Attend local trade shows, community events and industry meetings
Qualifications
- Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred
- 3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Outstanding communication and presentation skills
- Ability to work effectively in a fast-paced, dynamic environment
- Fluency in English; Arabic language skills are highly desirable
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Catering and Conference Services Manager
Posted today
Job Viewed
Job Description
Company Description
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.
Job Description
What do we expect from you?
Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.
The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it's expected that a significant portion of time be devoted to new business development.
How your day looks like:
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
- Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
- Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
- Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
- Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
- Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
- Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
- Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
- Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
- Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
- When appropriate, and with agreement with the EAM – Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
- Plans sales trips, under the direct approval of the EAM – Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area
- As directed, compile and input market intelligence information to the Sales Information Management system
- Develop and maintain knowledge of market trends, competition and customers
- Actively promote and produce sales leads for other sister hotels and for in house sales staff
- Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.
- Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
- Meets deadlines for assigned tasks
- Establishes and maintain files on major active accounts within their marketing area/segment(s)
- Establishes and maintains effective employee relations
- Performs related duties and special projects as assigned
- Maintains punctuality and good timekeeping and appearance
- Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
- Preparation and completion of timesheets, Rota's, holiday schedules, in line with business needs, as and when required
- Preparation and completion of Purchase Orders as and when required
- Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
- Prepare correspondence to customers, internal booking reports and file maintenance
- Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
- Work with other departments within the hotel to provide quality service to customers
- Attend local trade shows, community events and industry meetings
Qualifications
- Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred
- 3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Outstanding communication and presentation skills
- Ability to work effectively in a fast-paced, dynamic environment
- Fluency in English; Arabic language skills are highly desirable
Catering Manager
Posted today
Job Viewed
Job Description
We are looking for a Catering Manager to manage the catering operations of a Healthcare setting.
Required Profile:
- Minimum 7 years of proven experience in Hospitality Management with exposure to catering operations and team management.
- Minimum 3 years proven experience managing site/Project of a Healthcare Facility, such as general/Governmental Hospital/Clinics or medium level and above of private reputable medical service provider from the private sector.
- Good knowledge of HSE standards, Catering business procedures.
- Excellent communication and negotiation skills.
- Ability to sustain work under pressure and when required long working hours.
- Should be able to take initiative, authoritative and commanding.
Key Responsibilities:
- Responsible for P & L of the operations for the assigned hospital/unit.
- Ensure at all times the client satisfaction and HSE compliance with group's standards.
- Ensure with our Clients' representatives and Operations Supervisor that we:
- Maximize the client satisfaction
- Manage efficiently our human resources (productivity and quality)
- Meet the cost targets and HSE standards
- Initiate required training
- Responsible for the proper service delivery and respect of contractual terms for the best interest of the company.
- Respect assigned cost and sales targets.
- Submit all the necessary report on time
- Guarantee the proper implementation of our HSE standards
- Ensure the respect of the service level agreement with our clients is met.
- Ensure proper menu planning and work schedules are implemented.
- Responsible for implementing company discipline and grievance procedure.
- Ensure staffs are efficiently supervised to ensure all HSE rules and procedures are followed, and hazards/near miss and accidents are properly reported.
- Be proficient in client communication and reporting to his manager.
Job Type: Full-time
Application Question(s):
- Are you available to join with immediate/short notice period?
Education:
- Diploma (Required)
Experience:
- Healthcare/Patient catering: 5 years (Required)
Location:
- Doha (Preferred)
Banquet & Catering Manager
Posted today
Job Viewed
Job Description
Company Description
La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city's commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities.
Why work for Accor?
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job Description
Reporting to the Director of F&B, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
- Address guest concerns and react quickly and professionally
- Train Supervisors in the absence of a trainer
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
- Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
- Previous leadership experience in food & beverage required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world; dare to challenge the status quo #BELIMITLESS
Assistant Outside Sales Catering Manager
Posted today
Job Viewed
Job Description
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
- Assist in developing and executing sales strategies to grow outside catering revenue
- Respond to inquiries, prepare proposals, and follow up with potential clients
- Coordinate with culinary and operations teams to ensure seamless event execution
- Maintain strong relationships with existing clients and actively seek new business opportunities
- Conduct site visits and attend networking events to promote catering services
- Monitor market trends and competitor activity to identify growth opportunities
- Ensure all events meet brand standards and client expectations
- Support events team in administrative tasks and reporting
Qualifications
- 3 years experience in catering sales, event planning, or hospitality sales preferred
- Strong communication and vibrant interpersonal skills
- Excellent organizational and time management abilities
- Ability to work under pressure and manage multiple events simultaneously
- Proficiency in Microsoft Office and sales management systems
- Knowledge of food & beverage operations is a plus
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Assistant Outside Sales Catering Manager
Posted today
Job Viewed
Job Description
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
- Assist in developing and executing sales strategies to grow outside catering revenue
- Respond to inquiries, prepare proposals, and follow up with potential clients
- Coordinate with culinary and operations teams to ensure seamless event execution
- Maintain strong relationships with existing clients and actively seek new business opportunities
- Conduct site visits and attend networking events to promote catering services
- Monitor market trends and competitor activity to identify growth opportunities
- Ensure all events meet brand standards and client expectations
- Support events team in administrative tasks and reporting
Qualifications
- 3 years experience in catering sales, event planning, or hospitality sales preferred
- Strong communication and vibrant interpersonal skills
- Excellent organizational and time management abilities
- Ability to work under pressure and manage multiple events simultaneously
- Proficiency in Microsoft Office and sales management systems
- Knowledge of food & beverage operations is a plus
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS
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Head of Healthcare Services-Catering
Posted today
Job Viewed
Job Description
Experience
8 - 15 Years
Job Location
Doha - Qatar
Education
Diploma (Hotel Management), Bachelor of Hotel Management (Hotel Management)
Job Description
Roles & Responsibilities
We are seeking a seasoned professional to lead our healthcare services division. The ideal candidate will bring a wealth of experience from a multinational company, with a strong background in providing catering and cleaning services within a healthcare sector.
Responsible to manage our multi-site operations and drive exceptional service delivery. The ideal candidate will be responsible for ensuring all services are delivered within scope, on budget, and to the highest quality standards. A key part of this role is to enforce strict adherence to all health & safety policies, company procedures, and client requirements. You will also be tasked with cultivating strong, lasting relationships with both current and prospective clients, founded on innovation and integrity.
Essential Responsibilities
Operational Excellence
· Ensure service delivery is executed safely, efficiently, and with adequate resources.
· Conduct regular site visits and audits to monitor performance and compliance.
· Analyze operational processes to improve quality, productivity, and efficiency.
· Maintain compliance with JCI standards and other regulatory requirements.
Financial Management
· Drive financial performance by conducting data-driven analysis to create accurate forecasts, enabling
strategic decision-making and efficient resource allocation.
· Monitor invoicing accuracy and ensure timely payment collection.
· Review financial reports including P&L, audits, and annual statements.
Client Relationship Management
· Provide daily, weekly, and monthly reports as per contractual obligations.
· Deliver SLA and KPI reports, including audits and corrective actions.
· Conduct regular client meetings and business reviews to ensure satisfaction.
· Address and resolve complaints promptly and effectively.
Health, Safety & Environment (HSE)
· Conduct monthly HSE audits and meetings in line with company standards.
· Identify and mitigate workplace hazards and safety risks.
· Respond to emergencies in accordance with company and client protocols.
· Comply with legal and client specific HSE policies and initiatives.
· Promote a safe and healthy work environment.
Team Leadership & Development
· Oversee recruitment, onboarding, and training of staff.
· Promote continuous learning and competency development.
· Conduct performance evaluations and foster teamwork and communication.
· Ensure staff adhere to company IMS policies and maintain professional appearance and hygiene.
Business Development
· Support new business opportunities and contract mobilizations.
· Contribute to strategic growth initiatives and client retention efforts.
· Stay informed on healthcare market trends and competitor activities.
Other Responsibilities
Working with Colleagues & Customers
· Communicate effectively and respectfully with coworkers and clients.
· Uphold high standards of service and teamwork.
Quality Assurance
· Adhere to company QA guidelines and maintain confidentiality.
Desired Candidate Profile
· Diploma in Hotel Management or Facility Management.
· Minimum of 8 years of experience managing 24/7 operations across multiple sites within a healthcare
environment.
· Strong knowledge of site services and operational requirements.
· Proven leadership, organizational, and communication skills.
· Proficient in budgeting, financial reporting, and data analysis.
· Familiarity with statutory and health & safety regulations.
· Proactive and resilient under pressure.
· Proficient in MS Office and communication tools.
Desirable
· Experience working in the Middle East region.
· Multilingual capabilities (if applicable).
Other Considerations
· Confident, presentable, and ethical.
· Excellent verbal and written English.
. Strong team player
Employment Type Full Time
Industry Type FMCG / Foods / Beverages
Functional Area / Department
Top Management / Senior Management
Keywords
- Hospital catering
- Healthcare
- Catering operations
Head of Healthcare Services-Catering
Posted today
Job Viewed
Job Description
We are seeking a seasoned professional to lead our healthcare services division. The ideal candidate will bring a wealth of experience from a multinational company, with a strong background in providing catering and cleaning services within a healthcare sector.
Responsible to manage our multi-site operations and drive exceptional service delivery. The ideal candidate will be responsible for ensuring all services are delivered within scope, on budget, and to the highest quality standards. A key part of this role is to enforce strict adherence to all health & safety policies, company procedures, and client requirements. You will also be tasked with cultivating strong, lasting relationships with both current and prospective clients, founded on innovation and integrity.
Essential Responsibilities
Operational Excellence
· Ensure service delivery is executed safely, efficiently, and with adequate resources.
· Conduct regular site visits and audits to monitor performance and compliance.
· Analyze operational processes to improve quality, productivity, and efficiency.
· Maintain compliance with JCI standards and other regulatory requirements.
Financial Management
· Drive financial performance by conducting data-driven analysis to create accurate forecasts, enabling
strategic decision-making and efficient resource allocation.
· Monitor invoicing accuracy and ensure timely payment collection.
· Review financial reports including P&L, audits, and annual statements.
Client Relationship Management
· Provide daily, weekly, and monthly reports as per contractual obligations.
· Deliver SLA and KPI reports, including audits and corrective actions.
· Conduct regular client meetings and business reviews to ensure satisfaction.
· Address and resolve complaints promptly and effectively.
Health, Safety & Environment (HSE)
· Conduct monthly HSE audits and meetings in line with company standards.
· Identify and mitigate workplace hazards and safety risks.
· Respond to emergencies in accordance with company and client protocols.
· Comply with legal and client specific HSE policies and initiatives.
· Promote a safe and healthy work environment.
Team Leadership & Development
· Oversee recruitment, onboarding, and training of staff.
· Promote continuous learning and competency development.
· Conduct performance evaluations and foster teamwork and communication.
· Ensure staff adhere to company IMS policies and maintain professional appearance and hygiene.
Business Development
· Support new business opportunities and contract mobilizations.
· Contribute to strategic growth initiatives and client retention efforts.
· Stay informed on healthcare market trends and competitor activities.
Other Responsibilities
Working with Colleagues & Customers
· Communicate effectively and respectfully with coworkers and clients.
· Uphold high standards of service and teamwork.
Quality Assurance
· Adhere to company QA guidelines and maintain confidentiality.
Desired Candidate Profile· Diploma in Hotel Management or Facility Management.
· Minimum of 8 years of experience managing 24/7 operations across multiple sites within a healthcare
environment.
· Strong knowledge of site services and operational requirements.
· Proven leadership, organizational, and communication skills.
· Proficient in budgeting, financial reporting, and data analysis.
· Familiarity with statutory and health & safety regulations.
· Proactive and resilient under pressure.
· Proficient in MS Office and communication tools.
Desirable
· Experience working in the Middle East region.
· Multilingual capabilities (if applicable).
Other Considerations
· Confident, presentable, and ethical.
· Excellent verbal and written English.
. Strong team player
Catering Operations Manager
Posted today
Job Viewed
Job Description
We are looking for an experienced Catering Operations Manager with a strong background in industrial and high-volume catering to lead large-scale operations. The role will ensure efficient service delivery, food quality, compliance, and client satisfaction across multiple sites.
Key Responsibilities:
- Oversee large-scale industrial catering operations and multiple site contracts.
- Manage high-volume food production, logistics, and service delivery.
- Lead, train, and motivate catering and service teams.
- Control budgets, procurement, and vendor management to optimize costs.
- Ensure compliance with food safety, hygiene, and HSE standards.
- Maintain strong client relationships and deliver excellent customer service.
Requirements:
- Bachelor's degree in Hospitality/Catering Management or related field.
- 7–10 years' experience in industrial/high-volume catering, with 3+ years in a managerial role.
- Strong leadership, organizational, and financial management skills.
- Proven expertise in food safety, hygiene, and large-scale operations.
- Excellent communication and client management abilities.
Job Types: Full-time, Permanent