43 Catering Staff jobs in Qatar

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

seaside retreat in the heart of Qatar's capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world's largest Nobu restaurant, significant banquets / outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Location : Four Seasons Hotel Doha

Department : Catering Sales

Reports to : Director of Catering

About Four Seasons Hotel Doha

At Four Seasons, we believe in offering our employees a world of opportunities where excellence, creativity, and passion are nurtured. Located on the Arabian Gulf, Four Seasons Hotel Doha is a vibrant destination known for its world-class hospitality, exceptional service, and iconic luxury experiences.

The Opportunity

We are seeking a Catering Sales Executive to join our dynamic team. This role is responsible for securing and servicing catering business from both the social and corporate market through proactive promotion, prospecting, and client relationship management. You will play a vital role in maximizing revenue, ensuring client satisfaction, and upholding the high standards of Four Seasons.

Responsibilities

Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace / follow-up system on all inquiries and personal sales calls.

Conduct property tours and entertain planners of meetings, social events, and weddings.

Act as the liaison between the client and the hotel for all of the client needs. (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)

Communicate effectively with the sales managers responsible for booking various group business, as well as all other department staff members who will be involved in carrying out the needs of a group / guests.

Plan and / or attend and / or participate in meetings with hotel staff and clients, including but not exclusive to : Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.

Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.

Maintain the policies set forth in the group sales contract. (i.e. deposits, cut off dates, attrition, rooming lists, billing instructions)

Develop creative and attractive menu presentations for potential clients. Maintain an active trace / follow-up system on all personal sales calls.

Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.

Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.

Keep Director of Catering promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.

Competencies & Skills

We are looking for a candidate with :

A keen eye for detail and a passion for delivering exceptional experiences.

Strong multi-tasking and organizational skills.

Excellent communication and interpersonal skills to build lasting client relationships.

A collaborative team player mindset with the ability to work cross-functionally.

Proven ability to negotiate creatively and manage events from concept to execution.

Arabic Speaker preferred.

Why Join Us

Be part of an award-winning luxury hotel brand known for service excellence.

Work in a supportive, professional, and multicultural environment.

Enjoy career development opportunities and continuous training.

Competitive compensation and benefits package.

Application

If you are a motivated sales professional with a passion for events and luxury hospitality, we invite you to apply and become part of the Four Seasons Hotel Doha family.

Work Authorization :

The Hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons :

You could also learn more about employment with Four Seasons via the following channels :

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets / outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Location : Four Seasons Hotel Doha

Department : Catering Sales

Reports to : Director of Catering

About Four Seasons Hotel Doha

At Four Seasons, we believe in offering our employees a world of opportunities where excellence, creativity, and passion are nurtured. Located on the Arabian Gulf, Four Seasons Hotel Doha is a vibrant destination known for its world-class hospitality, exceptional service, and iconic luxury experiences.

The Opportunity

We are seeking a Catering Sales Executive to join our dynamic team. This role is responsible for securing and servicing catering business from both the social and corporate market through proactive promotion, prospecting, and client relationship management. You will play a vital role in maximizing revenue, ensuring client satisfaction, and upholding the high standards of Four Seasons.

Responsibilities

Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace / follow-up system on all inquiries and personal sales calls.

Conduct property tours and entertain planners of meetings, social events, and weddings.

Act as the liaison between the client and the hotel for all of the client needs. (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)

Communicate effectively with the sales managers responsible for booking various group business, as well as all other department staff members who will be involved in carrying out the needs of a group / guests.

Plan and / or attend and / or participate in meetings with hotel staff and clients, including but not exclusive to : Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.

Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.

Maintain the policies set forth in the group sales contract. (i.e. deposits, cut off dates, attrition, rooming lists, billing instructions)

Develop creative and attractive menu presentations for potential clients. Maintain an active trace / follow-up system on all personal sales calls.

Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.

Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.

Keep Director of Catering promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.

Competencies & Skills

We are looking for a candidate with :

A keen eye for detail and a passion for delivering exceptional experiences.

Strong multi-tasking and organizational skills.

Excellent communication and interpersonal skills to build lasting client relationships.

A collaborative team player mindset with the ability to work cross-functionally.

Proven ability to negotiate creatively and manage events from concept to execution.

Arabic Speaker preferred.

Why Join Us

Be part of an award-winning luxury hotel brand known for service excellence.

Work in a supportive, professional, and multicultural environment.

Enjoy career development opportunities and continuous training.

Competitive compensation and benefits package.

Application

If you are a motivated sales professional with a passion for events and luxury hospitality, we invite you to apply and become part of the Four Seasons Hotel Doha family.

Work Authorization :

The Hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons :

You could also learn more about employment with Four Seasons via the following channels :

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Scope and Objectives

This position assists with the sales process maximizing hotel revenue and profitability aiming at achieving outside catering revenue goals, guest satisfaction and the financial performance. Responsible for prospecting and maintaining existing catering relationships to generate future business and servicing all catering pieces of business, with an emphasis on outside catering and assisting the team in other areas as and when required.

Focuses on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Maintains a productive relationship with the Proactive Sales Team and Operations. Responsible for effective business processes with all sales related channels. Manages all outside catering enquiries, negotiating /contracting upsell, as well as site visits.

Primary Responsibilities

• Acts in line with hotel sales efforts for the hotel related to outside catering business.
• Qualifies new business leads and responds to incoming catering opportunities for the hotel. Standard response time is within 8 hours of receiving enquiry.
• Enters every new lead in Delphi.
• Accurately forecasts catering revenues for every lead.
• Utilizes the standard template for proposals, ensures sales process follows the handling guidelines.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Requests quotations from external selected suppliers (when and if needed) to provide a comprehensive quote according to the scope of work.
• Delivers site inspections in a methodical fashion adhering to the core standards.
• Hosts entertainments regularly building and strengthening relationships with existing and new customers to enable future bookings.
• Executes and supports the operational aspects of business booked (e.g., generating and filing proposal, contract, customer correspondence).
• Documents Contracts/Agreements for all events, following processes and procedures. Maintains files with all required information and/or documentation pre/post events (initial request, proposal, relevant information, signed contract, BEO s, vouchers, etc.).
• Ensures knowledge and understanding of Delphi system, and keeps up with any updates in the system.
• Identifies operational limitations to be able to deliver according to what was promised.
• Assists with selling and following-through on catering promotions.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Ensures that events progress seamlessly by following established procedures, collaborating with other associates, and ensuring accuracy.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Responsible for Rewarding ALL Meeting Planner points posting upon completion of Eligibility Verification.
• Responsible for event actualization in Delphi.
• Uses his/her judgment to integrate current trends in event management and event design.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s and guests experience.
• Adheres to all standards, policies, and procedures.
• Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Conducts competition check twice a year.
• Maximizes revenue by up-selling packages and creative food and beverage offerings.
• Gains understanding of the hotel s primary target customer and service expectations.
• Identifies and implements process improvements and best practices.
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.
• Works with Cluster Director of Conference Services and Events and Sales Team to implement sales initiatives to stimulate new leads.

Building Successful Relationships

• Works collaboratively with property Sales and Marketing colleagues, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Works with the property s Food and Beverage team to develop menus that drive sales.
• Interacts effectively with vendors, competitors, local community, and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.

Providing Exceptional Customer Service

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction with the service/program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Accor.
• Monitors the effective resolution of guest issues that arise as a result of the sales process and channelling issues to property leadership and/or other appropriate stakeholders.
• Serves as a link to introduce client to banquet contact.

Profile

Education and Experience

• High school diploma or GED; 2 years of experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2-year experience in the event management, food and beverage, sales and marketing, or related professional area preferred.

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

RAFFLES

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Raffles
-Fairmont
-Sofitel
-MGallery
-Grand Mercure
-Pullman
-Swissôtel
-Novotel
-Suite Novotel
-Mercure
-Thalassa sea & spa
-Adagio
-ibis
-ibis Styles
-ibis budget
-HotelF1

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Scope and Objectives

This position assists with the sales process maximizing hotel revenue and profitability aiming at achieving outside catering revenue goals, guest satisfaction and the financial performance. Responsible for prospecting and maintaining existing catering relationships to generate future business and servicing all catering pieces of business, with an emphasis on outside catering and assisting the team in other areas as and when required.

Focuses on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Maintains a productive relationship with the Proactive Sales Team and Operations. Responsible for effective business processes with all sales related channels. Manages all outside catering enquiries, negotiating /contracting upsell, as well as site visits.

Primary Responsibilities

• Acts in line with hotel sales efforts for the hotel related to outside catering business.
• Qualifies new business leads and responds to incoming catering opportunities for the hotel. Standard response time is within 8 hours of receiving enquiry.
• Enters every new lead in Delphi.
• Accurately forecasts catering revenues for every lead.
• Utilizes the standard template for proposals, ensures sales process follows the handling guidelines.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Requests quotations from external selected suppliers (when and if needed) to provide a comprehensive quote according to the scope of work.
• Delivers site inspections in a methodical fashion adhering to the core standards.
• Hosts entertainments regularly building and strengthening relationships with existing and new customers to enable future bookings.
• Executes and supports the operational aspects of business booked (e.g., generating and filing proposal, contract, customer correspondence).
• Documents Contracts/Agreements for all events, following processes and procedures. Maintains files with all required information and/or documentation pre/post events (initial request, proposal, relevant information, signed contract, BEO s, vouchers, etc.).
• Ensures knowledge and understanding of Delphi system, and keeps up with any updates in the system.
• Identifies operational limitations to be able to deliver according to what was promised.
• Assists with selling and following-through on catering promotions.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Ensures that events progress seamlessly by following established procedures, collaborating with other associates, and ensuring accuracy.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Responsible for Rewarding ALL Meeting Planner points posting upon completion of Eligibility Verification.
• Responsible for event actualization in Delphi.
• Uses his/her judgment to integrate current trends in event management and event design.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s and guests experience.
• Adheres to all standards, policies, and procedures.
• Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Conducts competition check twice a year.
• Maximizes revenue by up-selling packages and creative food and beverage offerings.
• Gains understanding of the hotel s primary target customer and service expectations.
• Identifies and implements process improvements and best practices.
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.
• Works with Cluster Director of Conference Services and Events and Sales Team to implement sales initiatives to stimulate new leads.

Building Successful Relationships

• Works collaboratively with property Sales and Marketing colleagues, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Works with the property s Food and Beverage team to develop menus that drive sales.
• Interacts effectively with vendors, competitors, local community, and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.

Providing Exceptional Customer Service

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction with the service/program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Accor.
• Monitors the effective resolution of guest issues that arise as a result of the sales process and channelling issues to property leadership and/or other appropriate stakeholders.
• Serves as a link to introduce client to banquet contact.

Profile

Education and Experience

• High school diploma or GED; 2 years of experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2-year experience in the event management, food and beverage, sales and marketing, or related professional area preferred.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

RAFFLES

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Raffles
-Fairmont
-Sofitel
-MGallery
-Grand Mercure
-Pullman
-Swissôtel
-Novotel
-Suite Novotel
-Mercure
-Thalassa sea & spa
-Adagio
-ibis
-ibis Styles
-ibis budget
-HotelF1