74 Center Staff jobs in Qatar

IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.

A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications.

The Center Manager is expected to be the driving force that will elevate IAID Operations in Qatar and its future centers. The Center Manager needs to ensure that customers receive a friendly, professional and consistent high-quality service by resolving various queries, closing sales enquiries and getting it right the first time. The Center Manager is responsible for leading operations of various sizes, in a fast-paced environment that is challenging and changing continuously. Center Manager is responsible to shape the future of the center, being committed to delivering excellent service, specialized trainings and further develop relationships with local business, individual aspirants and educational communities.

Requirements:

1. Bachelor’s degree holder or equivalent from a Premier institute.
2. Five (5) – Seven (7) years solid relevant experience in this position.
3. Minimum of three (3) - four (4) years of experience in handling teams.
4. Experience in working with senior management to align business strategies and targets.
5. Experience managing complex projects with multiple deadlines and stakeholders.
6. Must have experience of working in a corporate/business focused environment with excellent negotiation skills, proven track record of successfully pitching for new business.
7. Proven track record of increasing revenue and managing P&L of business.
8. Hands-on experience in formulating departmental objective, policy and procedures, in alignment to the approved business strategies.
9. Demonstrate leadership skills.
10. Experience in understanding competitive positioning/ customer needs and analyzing trends.
11. Ability to influence and persuade at all levels; IT competent; with good public speaking background.
12. Excellent communication in English (oral and written), with pleasing personality, self-starter and can work with different nationalities & background.

What is in store for you:

• Career Growth (Entry Level – Director’s Level)
• Tax Free-Remuneration
• Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more)
• Exposure to diverse culture and nationalities

If you share the same passion as us, then come and join our team!

You may send your CV and portfolio at

(Qualified candidates will be contacted by the IAID HR Team)

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IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity. A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications. The Center Manager

is expected to be the driving force that will elevate IAID Operations in Qatar and its future centers. The Center Manager needs to ensure that customers receive a friendly, professional and consistent high-quality service by resolving various queries, closing sales enquiries and getting it right the first time. The Center Manager is responsible for leading operations of various sizes, in a fast-paced environment that is challenging and changing continuously. Center Manager is responsible to shape the future of the center, being committed to delivering excellent service, specialized trainings and further develop relationships with local business, individual aspirants and educational communities. Requirements: Bachelor’s degree holder or equivalent from a Premier institute. Five (5) – Seven (7) years solid relevant experience in this position. Minimum of three (3) - four (4) years of experience in handling teams. Experience in working with senior management to align business strategies and targets. Experience managing complex projects with multiple deadlines and stakeholders. Must have experience of working in a corporate/business focused environment with excellent negotiation skills, proven track record of successfully pitching for new business. Proven track record of increasing revenue and managing P&L of business. Hands-on experience in formulating departmental objective, policy and procedures, in alignment to the approved business strategies. Demonstrate leadership skills. Experience in understanding competitive positioning/ customer needs and analyzing trends. Ability to influence and persuade at all levels; IT competent; with good public speaking background. Excellent communication in English (oral and written), with pleasing personality, self-starter and can work with different nationalities & background. What is in store for you: Career Growth (Entry Level – Director’s Level) Tax Free-Remuneration Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more) Exposure to diverse culture and nationalities If you share the same passion as us, then come and join our team! You may send your CV and portfolio at

(Qualified candidates will be contacted by the IAID HR Team)

#J-18808-Ljbffr

IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride, and positivity.

A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride in being a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently located in Doha City, the Academy is supported by fully equipped dance, music, and art studios designed to bring out the best in each student. Privileged to be ranked among the top 50 SMEs in the country, IAID maintains quality courses that meet international standards and certifications through a committed team of professionals.

The Center Manager The Center Manager is expected to be the driving force that will elevate IAID's operations in Qatar and its future centers. The role involves ensuring that customers receive friendly, professional, and high-quality service by resolving queries, closing sales, and ensuring accuracy from the outset. The Center Manager will lead operations in a fast-paced, challenging, and ever-changing environment. They are responsible for shaping the future of the center, delivering excellent service, providing specialized training, and developing relationships with local businesses, individual aspirants, and educational communities.

Requirements:

Bachelor’s degree or equivalent from a premier institute.

Five to seven years of solid relevant experience in a similar position.

Minimum of three to four years of experience in team management.

Experience working with senior management to align business strategies and targets.

Experience managing complex projects with multiple deadlines and stakeholders.

Experience in a corporate/business-focused environment with excellent negotiation skills and a proven track record of successfully pitching for new business.

Proven ability to increase revenue and manage P&L.

Hands-on experience in formulating departmental objectives, policies, and procedures aligned with business strategies.

Leadership skills.

Understanding of competitive positioning, customer needs, and trend analysis.

Ability to influence and persuade at all levels; IT competence; good public speaking skills.

Excellent communication skills in English (oral and written), a pleasing personality, self-starter attitude, and ability to work with diverse nationalities and backgrounds.

What is in store for you:

Career growth opportunities (from entry level to director’s level).

Tax-free remuneration.

Value-added benefits (accommodation, transportation, air tickets, visa, and more).

Exposure to diverse cultures and nationalities.

If you share our passion, join our team! You may send your CV and portfolio to

.

(Qualified candidates will be contacted by the IAID HR team.)

#J-18808-Ljbffr

The primary responsibilities of the Data Center Engineer:

Functional Responsibilities

• Coordinate and maintain the MEEZA Data Center Facilities Monitoring and Management Systems and report on the status and performance of various systems.
• Fault handling and escalation; identifying and responding to faults on MEEZA’s data center facilities liaising with internal technical teams and 3rd party vendors, handling escalation through to resolution.
• Performing periodic audits of data center equipment and systems to ensure they are functioning as intended.
• Facilities maintenance: monitoring and management of DC infrastructure systems such as building fabric, cooling, power, security, safety and cleaning.
• Facilitating the IT rack installation by providing required power, cooling security and networking systems and components.
• Maintenance of technical documentation for processes and procedures used throughout normal operations.
• Supervising the subcontractors and internal technical team to perform the preventive maintenance of the systems based on the Approved Planned Preventive Maintenance (PPM) schedule.
• Coordinate CAFM service and ensure all the activities are correctly mapped in the system.
• Troubleshoot issues that arise within the data center environment, including power, cooling, security and network problems.
• Implement changes to the data center environment as directed by senior technical staff or management.
• Monitor data center infrastructure and escalate issues to senior technical staff or management as necessary.
• Provide service cover for the data center resources.
• Install, move, and de-commission hardware as necessary.
• Ensure compliance with all risk, safety, and security protocols related to data center operations. Implementation and self-compliance to the approved EHS standards of the DC facilities.
• Preparation and collation of customer reports and subsequent presentation of the same to management as necessary.
• Provide technical support to other members of the data center team and work collaboratively to ensure the smooth operation of the data center environment.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

• Bachelor’s degree in mechanical, Electrical Facility Management, or equivalent.
• Accreditation or certification (ATD, AOS, CDCMP, CDCE) by a related governing body (e.g., Uptime Institute, Cnet, EPI, etc.) is preferred.

Experience:

• Minimum 3 years of working experience in Data Centers or mission-critical facilities.

Skills and Requirements:

• Knowledge of data center infrastructure which includes civil, mechanical, security systems, networking etc.
• Familiarity with networking protocols, server hardware, and virtualization technologies is preferable.
• Experience in troubleshooting and maintaining server and network infrastructure is preferable.
• Experience with data center technical evaluations, SOP and EOP documents, and both planned preventative maintenance as well as corrective maintenance.
• Excellent verbal and written communication skills (English is essential, Arabic is an advantage), organizational skills, and the ability to multi-task in a fast-paced environment.
• Capability to read, understand and review technical drawings
• A problem solver, ability to act decisively, and show sound judgement.
• Working knowledge of MS office (Excel, Word, Outlook, PowerPoint)

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Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

• High school diploma or equivalent is required; a degree in a related field is a plus
• Prior experience in a customer service or call center role is preferred
• Strong communication skills, both verbal and written
• Ability to handle stressful situations and manage customer expectations effectively
• Proficient in using computer systems and CRM software
• Fluency in Arabic is preferred; knowledge of English is an advantage

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Call Center Agent

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Greenfix Property Care Additional Information

Job Number 25125983

Job Category Rooms & Guest Services Operations

Location The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

Schedule Full Time

Located Remotely? N

Position Type

Non-Management

Position Summary

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

Job Id: 7ETchcmFh980E4+i+iGuitpb/5PU3jlS1YlUEcyjpeP9XDeMM0+BbMujJwINFgcGZsV1VYlUQkmVCxyb7otD4Q+lb1uVFdJZmxMLePsAXPyBk89iTAPRT/Vq0g0DZOBvV5tTRRN7i5HR7lHGgBT1bKNBggCY5Ta/ljF4rCLiZ8J0MnkkaudB14J6ctC9Fa4x0gQvCNI= Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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Customer Support:

Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution:

Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation:

Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge:

Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration:

Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics:

Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

High school diploma or equivalent is required; a degree in a related field is a plus Prior experience in a customer service or call center role is preferred Strong communication skills, both verbal and written Ability to handle stressful situations and manage customer expectations effectively Proficient in using computer systems and CRM software Fluency in Arabic is preferred; knowledge of English is an advantage

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The primary responsibilities of the Data Center Engineer: Functional Responsibilities Coordinate and maintain the MEEZA Data Center Facilities Monitoring and Management Systems and report on the status and performance of various systems. Fault handling and escalation; identifying and responding to faults on MEEZA’s data center facilities liaising with internal technical teams and 3rd party vendors, handling escalation through to resolution. Performing periodic audits of data center equipment and systems to ensure they are functioning as intended. Facilities maintenance: monitoring and management of DC infrastructure systems such as building fabric, cooling, power, security, safety and cleaning. Facilitating the IT rack installation by providing required power, cooling security and networking systems and components. Maintenance of technical documentation for processes and procedures used throughout normal operations. Supervising the subcontractors and internal technical team to perform the preventive maintenance of the systems based on the Approved Planned Preventive Maintenance (PPM) schedule. Coordinate CAFM service and ensure all the activities are correctly mapped in the system. Troubleshoot issues that arise within the data center environment, including power, cooling, security and network problems. Implement changes to the data center environment as directed by senior technical staff or management. Monitor data center infrastructure and escalate issues to senior technical staff or management as necessary. Provide service cover for the data center resources. Install, move, and de-commission hardware as necessary. Ensure compliance with all risk, safety, and security protocols related to data center operations. Implementation and self-compliance to the approved EHS standards of the DC facilities. Preparation and collation of customer reports and subsequent presentation of the same to management as necessary. Provide technical support to other members of the data center team and work collaboratively to ensure the smooth operation of the data center environment. Knowledge, Skills & Experience Academic & Professional Qualifications: Bachelor’s degree in mechanical, Electrical Facility Management, or equivalent. Accreditation or certification (ATD, AOS, CDCMP, CDCE) by a related governing body (e.g., Uptime Institute, Cnet, EPI, etc.) is preferred. Experience: Minimum 3 years of working experience in Data Centers or mission-critical facilities . Skills and Requirements: Knowledge of data center infrastructure which includes civil, mechanical, security systems, networking etc. Familiarity with networking protocols, server hardware, and virtualization technologies is preferable. Experience in troubleshooting and maintaining server and network infrastructure is preferable. Experience with data center technical evaluations, SOP and EOP documents, and both planned preventative maintenance as well as corrective maintenance. Excellent verbal and written communication skills (English is essential, Arabic is an advantage), organizational skills, and the ability to multi-task in a fast-paced environment. Capability to read, understand and review technical drawings A problem solver, ability to act decisively, and show sound judgement. Working knowledge of MS office (Excel, Word, Outlook, PowerPoint)

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Hiring

Call Center Agent
- experience in electronics field is a benefit
- experience as a Call Center Agent min 3 years
- ability to work with multiple tasks
- transferable (with NOC)
- valid QID
- available in Qatar

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- call center agent: 3 years (required)