28 Client Management Techniques jobs in Qatar

Bringing together traditional and alternative investments, Goldman Sachs Asset Management provides clients around the world with a dedicated partnership and focus on long-term performance.

We help our clients navigate todayâs dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the worldâs leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.

Job Summary & Responsibilities

The Client Coverage Group (CCG) within Asset Management is dedicated to retaining, expanding and supporting existing client relationships by ensuring exceptional client service, operational support and risk management.

We are looking for a highly competent, experienced individual to work in the CCG team, leading our CRM efforts for a number of MENA Institutional clients, based out of our office in Doha,Qatar.

You must exhibit strong communication skills, with the ability to thrive in a dynamic environment. You will support a diverse set of investment products - equities, fixed income, and alternatives - through various bespoke investment vehicles (separate accounts, dedicated funds, funds of one, etc).

Responsibilities:

• Act as lead CRM on a number of institutional clients, with responsibility for developing and maintaining those relationships.
• Build an understanding of clients' objectives, structure, portfolios and information needs.
• Have a strong awareness of investment trends coupled with the intellectual curiosity to explore and research those areas in order to best deliver the resources of the firm to our clients.
• Act as the clients' point of access into GS Asset Management and the wider organisation.
• Proactively provide a superior level of service across all aspects of the client experience, including but not limited to portfolio reviews, management of client inquiries, ad hoc issue resolution, coordination of liquidity needs, negotiation of customised and standardised report delivery, and management of client meetings.
• Help coordinate life-cycle events of client accounts, including implementation of new business, account/dedicated fund restructures and terminations.
• Have a commercial mindset with the ability to uncover changing needs /new opportunities where relevant.
• Attend and lead client meetings, as well as relevant client events and conferences where required.
• Develop relationships internally across various GSAM product teams, including Fixed Income & Currency, Equity, Quantitative Strategies, Alternative Investments, Multi-Asset Solutions, as well as other functions such as risk & performance, legal, compliance and operations.
• Work on broader projects that build out the service model and infrastructure to create scale and efficiencies within the client relationship manager function.
• Grow within the role to become an effective client advocate and find creative ways to deliver the resources of the firm.

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• University graduate or equivalent with a minimum of 5-10+ years of relevant experience.
• Knowledge of financial markets and asset management essential.
• Fluency (written and oral proficiency) in English required.
• Strong client orientation and ability to build the trust and confidence of clients.
• Excellent interpersonal skills, ability to excel in a team-environment.
• Strong project management skills including ability to organise and track multiple threads of activity, ability to deliver on tight timelines, hands-on approach to resolving issues, detail oriented, excellent communication skills.
• Exceptional organisation and time management skills.
• Good commercial instincts.
• Motivated and proactive self-starter with a strong work ethic.
• Strong analytical skills.
• Proficient in Microsoft Excel, Power Point and Word and exposure to business intelligence tools.

Client Services Coordinator - vacancy in Ar-Ruwais, Qatar

The Client Service Coordinator will play a key role in helping clients book and manage hotel reservations while delivering exceptional customer service. Candidates with previous call center, front desk, sales, group housing, and/or administrative experience for hotels are preferred.

• Being well-versed in all hotel packages for various events and cities including understanding the nuances of each hotel and event
• Maintaining PCI-compliance at all times including completing a background check prior to start date
• Provide excellent guest experience while assisting guests with individual reservations via phone
• Manage room block requests, including discussing and helping guests select best hotel option for their needs via phone and email
• Using Passkey software to build room blocks and deadlines
• Drafting and sending email templates for room blocks

Preferred: experience in call center, front desk, sales, group housing, and/or administrative roles within hotels. Other requirements include ability to assist guests via phone and email and to maintain PCI-compliance (including background checks prior to start date).

What we give

With Canon you'll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Graduate Degree.

Background within Businessrelated field (preferred).

Working experience of 23 years in a customer facing role.

Strong customer service orientation & excellent communication skills both on the phone & in person.

Proficiency in MS Office: Word Excel & PowerPoint.

Fluency in written and spoken English.

Ability to deliver extraordinary levels of customer service & provide creative solutions to clients.

Dynamic & a finisher with an eye for detail & the ability to drive through solutions.

Strong commercial orientation with broad business understanding & skills equipped with a sharp intellect to focus on key issues with an attention to detail & accuracy of information.

Flexible to new situations & challenge.

Canon is an equal opportunity employer. Canon recruits employs trains compensates and promotes regardless of race religion national origin sex disability age veteran status or other protected status as required by law.

Unclear Seniority

• Criminal Justice
• Account Payable
• Economics
• Front End
• Facilities Management
• Domestic

Employment Type: Full-Time

Department / Functional Area: Sales

Experience: years

Vacancy: 1

• Business Unit

QNB - Qatar
- Division

Not Applicable
- Department

Procurement
- Country

Qatar
- Closing Date

31-Dec-2025

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

The incumbent will be responsible for supporting the Supplier Performance and Procurement Performance Managers with the operational and strategic tasks required for the role. This includes tasks such as ad hoc analysis, KPI review and reporting, supplier performance evaluation and business review meetings, delivering analysis and support for the risk assessment module, as well as assisting with supplier management as defined in the description.

• Shareholder & Financial:

• Support in the delivery of Procurement KPI dashboards in alignment with the VP, Supplier Relationship Management & Procurement Performance

• Support and provide insight to deliver best practices from KPIs alongside with Manager, Procurement Performance role.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

• Assist internal customers in all their procurement requests/activities and seek solution to their requests.
• Prepare performance business reviews and provide ad-hoc support (as much as available bandwidth allows)
• Support Procurement Performance manager in preparation of KPI reports and dashboards for quarterly business reviews, regular team meetings and ad-hoc meetings
• Support the Supplier performance manager to maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Support the Supplier performance manager to review and provide guidance on SLA's provided by stakeholders to quantifying potential risks and ensuring these are addressed and SLA's agreed are favourable to QNB
• Support the Supplier Performance and Procurement Performance Managers to Identify performance trends with poor performing suppliers and then take action as necessary to improve supplier performance, capability and provide data extracts to internal stakeholders upon request
• Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.

C. Internal (Processes, Products, Regulatory):

• Support the Procurement Performance to ensure Procurement dashboards (KPIs) production and manage reporting:
• Support Procurement Performance manager to work closely with relevant departments to compile KPI data and fill procurement performance dashboard with KPI results.
• Support the Supplier performance to monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.
• Consolidate qualitative feedback from teams to understand performance results.
• Support definition of procurement action plans and follow implementation by checking KPI evolution.
• Monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.

D.Learning & Knowledge:

• Ramp-up from the start on the knowledge required to succeed in the role, relying on the VP, Supplier Relationship Management & Procurement Performance and the Category Managers as needed. This includes but is not limited to: procurement best practices and category-specific technical specifications and operational insights.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.

E.Legal, Regulatory, and Risk Framework Responsibilities:

• Comply with the defined Group Procurement Policies and Procedures.-
• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

• University graduate (Bachelors) preferably with a Major in the related field of study, Professional accreditation related to the function is an asset
• Proficiency in data analytics tools (Excel, Power BI) is desirable
• Supply chain and contract management experience is desirable

• Resume/CV

• Copy of Passport or QID

• Copy of Education Certificate

• Business Unit

QNB - Qatar
- Division

Corporate Banking
- Department

Corporate Banking & Financial Institutions
- Country

Qatar
- Closing Date

31-Dec-2025

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

The incumbent is primarily responsible for providing effective support to the Contracting function, by providing relationship management support to Contracting customers. The incumbent will be responsible for proactively assisting in managing client relationships (within delegated authority), preparation of credit proposals and maintaining all Contracting function documentation after receipt in accordance with QNB credit policies and procedures.

A. Shareholder & Financial:

• Assist in monitoring and achievement of Key Performance Indicators on periodic basis.
• Implements KPI's and best practices for Assistant Manager Contracting Relationship Management
• Support in the upholding and monitoring the full compliance with prevailing best corporate banking documentation practices.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank
• Act within the limits of the powers delegated to the incumbent

B. Customer (Internal & External):

• Perform credit documentation for the Contracting function, in accordance with set policies and in coordination with Credit Risk.
• Provide timely and accurate information to the external and internal auditors and the Compliance function, as and when required.
• To assist customers in all their queries on Bank's product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required

C. Internal (Processes, Products, Regulatory):

• Develop and manage on day-to-day basis potential target name corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
• Maintain high credit documentation standards, including but not limited to updated policies / procedures and compliance with the same.
• Prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.
• Obtain all requisite facility and account documentation to ensure each customer's file is current with valid legal documentation to secure / protect the Bank's interests including but not limited to the Articles of Association and any amendments thereto, financial statements for a minimum of 3 years, the company's annual report to its shareholders (publicly held companies only), Commercial Registration, list of authorized signatories, corporate client details (name, type of business, shareholders etc.) and details on the credit request and amount.
• Maintain the timely review of contracting credit applications and documents within set turn around time, in coordination with Credit Risk. . During the annual review exercise, the incumbent is expected to identify changing circumstances to assess risk and mitigating actions.
• Prepare comprehensive credit review for existing portfolio customers that adequately address all relevant and current risk factors and the latest developments in the industry, market and business and identify and timely report on all red flags and early warning signals on potential problematic accounts / relationships.
• Maintain the Contracting records and organize and maintain corporate banking customer files.
• Monitor QNB Contracting credit positions for full compliance with set limits and QNB's Investment and Credit Strategy.
• Support in the preparation of periodic Management and Business Information reports to the SVP Contracting Relationship Management and to other executive management of the Group to appraise them about the unit's performance and the assigned portfolio of clients.
• Spread the financial statements on assigned software while assessing the credit risk related to each client and identify mitigating actions/ controls.
• Draft financial analysis for assigned clients to measure its performance and capacity of repayment.

D. Learning & Knowledge:

• Possess a good knowledge of corporate banking products, documentation, regulatory requirements and report preparation together with a superior knowledge of controls.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field

E. Legal, Regulatory, and Risk Framework Responsibilities:

• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

• University graduate (Bachelor - preferably Engineering) with minimum 4 years relevant experience in the banking industry, preferably with local / Gulf experience.

• Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking client segment.

• Good people relationship and credit documentation skills and awareness of risk management concept and practices.
• Good oral and written communication skills in English and Arabic (preferred).
• Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products.
• Good knowledge in financial statements and ratios relevant to corporate banking and the contracting industry
• General understanding of construction financing mechanism and underlying risks.
• Personal integrity and self-management.
• Outstanding problem solving skills.
• Planning, organizing and analytical ability.
• Outstanding customer service orientation.
• Strong performance orientation.

• Resume/CV

• Copy of Passport or QID

• Copy of Education Certificate

QNB3524 - Assistant Manager Contracting Relationship Management (Qatarization)

Business Unit

QNB - Qatar

Division

Department

Corporate Banking & Financial Institutions

Country

Qatar

Closing Date

31-Dec-2025

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily growntobecome the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31countriesacross three continents providing a comprehensive range of advanced products and services. The totalnumber of employees is more than 28,000 serving up to 20 million customers operating through 1,000locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit ratingagencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also beentherecipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding internationalpresence,QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according toBrandFinance Magazine.

QNB Group has an active community support program and sponsors various social, educational andsportingevents.

A. Shareholder & Financial:

• Assist in monitoring and achievement of Key Performance Indicators on periodic basis.
• Implements KPI’s and best practices for Assistant Manager Contracting Relationship Management
• Support in the upholding and monitoring the full compliance with prevailing best corporate banking documentation practices.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank
• Act within the limits of the powers delegated to the incumbent

B. Customer (Internal & External):

• Perform credit documentation for the Contracting function, in accordance with set policies and in coordination with Credit Risk.
• Provide timely and accurate information to the external and internal auditors and the Compliance function, as and when required.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required

C. Internal (Processes, Products, Regulatory):

• Develop and manage on day-to-day basis potential target name corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
• Maintain high credit documentation standards, including but not limited to updated policies / procedures and compliance with the same.
• Prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.
• Obtain all requisite facility and account documentation to ensure each customer’s file is current with valid legal documentation to secure / protect the Bank's interests including but not limited to the Articles of Association and any amendments thereto, financial statements for a minimum of 3 years, the company's annual report to its shareholders (publicly held companies only), Commercial Registration, list of authorized signatories, corporate client details (name, type of business, shareholders etc.) and details on the credit request and amount.
• Maintain the timely review of contracting credit applications and documents within set turn around time, in coordination with Credit Risk. During the annual review exercise, the incumbent is expected to identify changing circumstances to assess risk and mitigating actions.
• Prepare comprehensive credit review for existing portfolio customers that adequately address all relevant and current risk factors and the latest developments in the industry, market and business and identify and timely report on all red flags and early warning signals on potential problematic accounts / relationships.
• Maintain the Contracting records and organize and maintain corporate banking customer files.
• Monitor QNB Contracting credit positions for full compliance with set limits and QNB’s Investment and Credit Strategy.
• Support in the preparation of periodic Management and Business Information reports to the SVP Contracting Relationship Management and to other executive management of the Group to appraise them about the unit’s performance and the assigned portfolio of clients.
• Spread the financial statements on assigned software while assessing the credit risk related to each client and identify mitigating actions/ controls.
• Draft financial analysis for assigned clients to measure its performance and capacity of repayment.
• Possess a good knowledge of corporate banking products, documentation, regulatory requirements and report preparation together with a superior knowledge of controls.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field

E. Legal, Regulatory, and Risk Framework Responsibilities:

• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management might request from time to time.

- University graduate (Bachelor - preferably Engineering) with minimum 4 years relevant experience in the banking industry, preferably with local / Gulf experience.

- Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking client segment.

- Good people relationship and credit documentation skills and awareness of risk management concept and practices.

- Good oral and written communication skills in English and Arabic (preferred).

- Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products.

- Good knowledge in financial statements and ratios relevant to corporate banking and the contracting industry

- General understanding of construction financing mechanism and underlying risks.

- Personal integrity and self-management.

- Planning, organizing and analytical ability.

- Strong performance orientation.

you will be required to attach the following: