16 Client Service Associate jobs in Qatar
Service Associate
Posted today
Job Viewed
Job Description
**Job Category** Food and Beverage & Culinary
**Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
Customer Relations Executive
Posted 1 day ago
Job Viewed
Job Description
QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seeking Customer Service Officers for the further expansion of the office in Doha.
With a net profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.
QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.
The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).
Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction.
Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels.
You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar.
Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role.
You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group.
Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business.
About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).
QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets.
QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.
Customer Relations Executive
Posted today
Job Viewed
Job Description
QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.
The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).
Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction. Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels. You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar. Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role. You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group. Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business. About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%). QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets. QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.
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Public Relations & Customer Support Specialist
Posted 7 days ago
Job Viewed
Job Description
About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar.
- Handle press releases, media relations, and event planning.
- Proactively engage with customers through calls, meetings, and digital channels.
- Maintain excellent communication in both Arabic and English across all interactions.
- Monitor customer feedback and work with internal teams to address pain points.
- Support business development efforts by building and nurturing relationships with key stakeholders.
- Manage and facilitate governmental and business clearances as needed.
- Act as the primary point of contact for local media and public inquiries.
- Identify opportunities for partnerships, collaborations, and community engagement.
- Handle escalated customer concerns with empathy and efficiency.
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate
Qualifications
- Qatari national with excellent communication skills in Arabic and English.
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities.
- Proven experience in managing client relationships and handling media communications.
Knowledge & Competency
- Strong understanding of B2B engagement and customer experience .
- Skilled in public relations, media management, and brand promotion.
- Knowledge of handling business clearances in Qatar.
- Ability to develop and implement customer engagement strategies.
Personality
- charismatic, confident, and approachable. Comfortable being the face of the brand.
- Professional, proactive, and adaptable in fast-paced environments.
- Strong problem-solving skills with the ability to think on your feet.
- Balanced approach to managing PR priorities alongside customer service needs.
Public Relations & Customer Support Specialist
Posted 9 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar
- Handle press releases, media relations, and event planning
- Proactively engage with customers through calls, meetings, and digital channels
- Maintain excellent communication in both Arabic and English across all interactions
- Monitor customer feedback and work with internal teams to address pain points
- Support business development efforts by building and nurturing relationships with key stakeholders
- Manage and facilitate governmental and business clearances as needed
- Act as the primary point of contact for local media and public inquiries
- Identify opportunities for partnerships, collaborations, and community engagement
- Handle escalated customer concerns with empathy and efficiency
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Qualifications
- Qatari national with excellent communication skills in Arabic and English
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities
- Proven experience in managing client relationships and handling media communications
- Strong understanding of B2B engagement and customer experience
- Skilled in public relations, media management, and brand promotion
- Knowledge of handling business clearances in Qatar
- Ability to develop and implement customer engagement strategies
- charismatic, confident, and approachable. Comfortable being the face of the brand
- Professional, proactive, and adaptable in fast-paced environments
- Strong problem-solving skills with the ability to think on your feet
- Balanced approach to managing PR priorities alongside customer service needs
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Public Relations & Customer Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in both Arabic and English across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate governmental and business clearances as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of B2B engagement and customer experience . Skilled in public relations, media management, and brand promotion. Knowledge of handling business clearances in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs. Powered by JazzHR
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Public Relations & Customer Support Specialist
Posted 6 days ago
Job Viewed
Job Description
Calo Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the
Public Relations & Customer Support Specialist
, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in
both Arabic and English
across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate
governmental and business clearances
as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of
B2B engagement
and
customer experience
. Skilled in public relations, media management, and brand promotion. Knowledge of handling
business clearances
in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs.
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Public Relations & Customer Support Specialist
Posted 8 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Ideal candidate
Qualifications
Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications
Knowledge & Competency
Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies
Personality
charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs
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Associate Director - Account Management
Posted 11 days ago
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Job Description
The Associate Director – Account Management will be part of the Base Chemical Insights team and is responsible for driving profitable revenue growth across a set of named accounts and new businesses in the Middle East, Africa, and the Indian Subcontinent. This role will report into the regional sales leadership and focus on developing customer relationships, closing new business, and managing the sales process end to end.
About the Team :
OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.
You Will :
Own and grow a set of named accounts and generate new business opportunities in the assigned territory.
Drive the full sales process from prospecting through to closing, while providing monthly forecasts with high accuracy.
Develop and execute account strategies to expand Base Chemical Insights' presence in the region.
Collaborate with sales and product teams to position solutions effectively and deliver value-based messaging.
Travel approximately 35% of the time across the Middle East, Africa, and Indian Subcontinent.
You Have :
Minimum of 10 years of sales experience, including at least 8 years selling complex enterprise solutions in the Middle East, Africa, or Indian Subcontinent.
Proven success closing large and complex deals in the base chemicals or related industries.
Strong consultative and value-selling skills, with a track record of uncovering client needs and aligning them to tailored solutions.
Experience using CRM tools (Salesforce preferred) and proficiency in Microsoft Excel, Word, and PowerPoint.
Business conversational fluency in English (verbal and written).
An undergraduate degree in science or a related technical field is a plus.
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Lifestyle Programs & Wellness Resources
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
About Our Organization :
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship , , , , , , , , , OPIS, and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq : NWS, NWSA; ASX : NWS, NWSLV).
Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process.
#J-18808-LjbffrAssociate Director - Account Management
Posted 15 days ago
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Job Description
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