119 Client Services jobs in Qatar

CUSTOMER SERVICE REPRESENTATIVE

Doha, Doha KILONEWTONS

Posted 17 days ago

Job Viewed

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Job Description

Position: Customer Service Representative

Company: KILONEWTONS

Location: Doha, Qatar

Experience: Minimum 3 Years

Website:

Job Description

KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.

If you thrive in a fast-paced environment and enjoy helping customers, we'd love to hear from you!

Key Responsibilities

  • Serve as the first point of contact for customer inquiries via phone, email, and live chat.
  • Provide timely and accurate responses to customer questions and concerns.
  • Process orders, returns, and refunds efficiently.
  • Maintain and update customer records in the CRM system.
  • Escalate complex issues to the relevant departments when necessary.
  • Gather customer feedback to improve service quality.
  • Assist in resolving complaints with professionalism and patience.
  • Stay updated on company products, services, and policies.
  • Collaborate with the sales and support teams to enhance the customer experience.

Qualifications & Skills

  • Minimum 3 years of experience in customer service, call centers, or client support roles.
  • Excellent verbal and written communication skills in English (Arabic is a plus).
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
  • Ability to multitask and work under pressure.
  • Friendly, patient, and empathetic attitude toward customers.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook).
  • Experience in e-commerce, retail, or B2B customer service is a plus.

Why Join KILONEWTONS?

  • Competitive salary and benefits.
  • Opportunities for career growth and training.
  • Positive and supportive work environment.
  • Work with a dynamic and professional team.

How To Apply

Send your updated CV to with the subject line: "Customer Service Representative - Your Name " .

Visit our careers page:

KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

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Customer Service Representative

Doha, Doha AL KHEBRA DRIVING ACADEMY

Posted 24 days ago

Job Viewed

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Job Description

  • Welcoming of all customers with a wide smile
  • Ensure that all the customers data are keyed in correctly in the Academy Management System.
  • Ensure that the information received from the customer is accurate before payment is processed.
  • Ensure the company reputation is good by providing good customer service.
  • Maintains customer records by updating customer information.

Desired Candidate Profile

2-3 years' experience in customer service.

Must have a valid QID with NOC valid solving.

Excellent organizational and reporting skills.

Must be locally available in Qatar.

Must have valid QID with NOC.

Immediate joiners are highly preferred.

Employment Type

    Full Time

Company Industry

  • Education
  • Training
  • Teaching

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

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CUSTOMER SERVICE REPRESENTATIVE

Doha, Doha KILONEWTONS

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Position:

Customer Service Representative

Company:

KILONEWTONS

Location:

Doha, Qatar

Experience:

Minimum 3 Years

Website:

Description

KILONEWTONS is seeking a professional and customer-focused

Customer Service Representative

to join our team in

Doha, Qatar . The ideal candidate will have

at least 3 years of experience

in customer support, excellent communication skills, and a passion for delivering outstanding service.

If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.

Qualifications & Skills

Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.

Why Join KILONEWTONS?

Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.

How To Apply

Send your

updated CV

to



with the subject line:

"Customer Service Representative – (Your Name)" .

Visit our careers page:

is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

(wp_code id="1") #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Doha, Doha AL KHEBRA DRIVING ACADEMY

Posted 24 days ago

Job Viewed

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Job Description

Welcoming of all customers with a wide smile Ensure that all the customers data are keyed in correctly in the Academy Management System. Ensure that the information received from the customer is accurate before payment is processed. Ensure the company reputation is good by providing good customer service. Maintains customer records by updating customer information. Desired Candidate Profile 2-3 years' experience in customer service. Must have a valid QID with NOC valid solving. Excellent organizational and reporting skills. Must be locally available in Qatar. Must have valid QID with NOC. Immediate joiners are highly preferred. Employment Type Full Time

Company Industry Education Training Teaching Department / Functional Area Helpdesk Customer Service Telecalling Keywords Support Service Agent Problem Solving CRM Software Communication Skills Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Customer Service Representative Jobs also searched #J-18808-Ljbffr
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Customer service representative

KILONEWTONS

Posted today

Job Viewed

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Job Description

permanent
Position:Customer Service RepresentativeCompany:KILONEWTONSLocation:Doha, QatarExperience:Minimum 3 YearsWebsite: DescriptionKILONEWTONS is seeking a professional and customer-focusedCustomer Service Representativeto join our team inDoha, Qatar. The ideal candidate will haveat least 3 years of experiencein customer support, excellent communication skills, and a passion for delivering outstanding service.If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!Key ResponsibilitiesServe as the first point of contact for customer inquiries via phone, email, and live chat.
Provide timely and accurate responses to customer questions and concerns.
Process orders, returns, and refunds efficiently.
Maintain and update customer records in the CRM system.
Escalate complex issues to the relevant departments when necessary.
Gather customer feedback to improve service quality.
Assist in resolving complaints with professionalism and patience.
Stay updated on company products, services, and policies.
Collaborate with the sales and support teams to enhance the customer experience.Qualifications & SkillsMinimum 3 years of experience in customer service, call centers, or client support roles.
Excellent verbal and written communication skills in English (Arabic is a plus).
Strong problem-solving and conflict-resolution abilities.
Proficiency in CRM software (e.g., Zendesk, Salesforce, Hub Spot).
Ability to multitask and work under pressure.
Friendly, patient, and empathetic attitude toward customers.
Basic knowledge of Microsoft Office (Word, Excel, Outlook).
Experience in e-commerce, retail, or B2 B customer service is a plus.Why Join KILONEWTONS?Competitive salary and benefits.
Opportunities for career growth and training.
Positive and supportive work environment.
Work with a dynamic and professional team.How To ApplySend yourupdated the subject line:"Customer Service Representative – (Your Name)".Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.(wp_code id="1")
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer service representative

AL KHEBRA DRIVING ACADEMY

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Welcoming of all customers with a wide smileEnsure that all the customers data are keyed in correctly in the Academy Management System.Ensure that the information received from the customer is accurate before payment is processed.Ensure the company reputation is good by providing good customer service.Maintains customer records by updating customer information.Desired Candidate Profile2-3 years' experience in customer service.Must have a valid QID with NOC valid solving.Excellent organizational and reporting skills.Must be locally available in Qatar.Must have valid QID with NOC.Immediate joiners are highly preferred.Employment TypeFull TimeCompany IndustryEducationTrainingTeachingDepartment / Functional AreaHelpdeskCustomer ServiceTelecallingDisclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Customer Service Representative Jobs also searched
This advertiser has chosen not to accept applicants from your region.

Field service Representative

Doha, Doha Ecolab Life Sciences

Posted 2 days ago

Job Viewed

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Job Description

Job Title: Field Service Representative

As a Field Service Representative in the Downstream division at Nalco Water, you play a critical role in delivering specialized water treatment and process chemical solutions to clients in the oil refining, petrochemical, and gas processing industries. You will work closely with site operations, sales representatives, account managers, and technical teams to ensure optimal system performance, compliance, and operational efficiency. Your responsibilities include monitoring and improving chemical treatment programs, troubleshooting operational issues, performing on-site testing and data analysis, and supporting the implementation of new technologies. You are a key technical partner for customer sites, ensuring the safe and effective use of Nalco’s products and solutions. What’s In It For You

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. What You Will Do

Provide on-site technical support for water treatment and process chemical applications. Monitor system performance and optimize chemical dosage and treatment strategies. Conduct system audits and routine analysis to ensure compliance and efficiency. Identify operational challenges, collaborate with site leads and technical consultants to recommend solutions to improve reliability and performance. Collaborate with the account manager to deliver value and meet customer goals. Support troubleshooting, root cause analysis, and implementation of corrective actions. Maintain strong customer relationships and promote a culture of safety and innovation. Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants, promoting principles of Equal Opportunity in employment. We aim to fully utilize minority, female, and disabled individuals at all levels of the workforce. Opportunities for employment, promotion, transfer, and advancement are based on individual qualifications and job performance. Ecolab does not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Additional Information

Seniority level: Entry level Employment type: Full-time Job function: Other Referrals increase your chances of interviewing at Ecolab Life Sciences by 2x. Get notified about new Field Service Representative jobs in

Doha, Qatar .

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Field Service Representative

Doha, Doha Caterpillar

Posted 8 days ago

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Job Description

Field Service Representative page is loaded # Field Service Representative locations : Qatar - Doha - Solar time type : Full time posted on : Posted Today job requisition id : R000311776

Career Area:

Product Support Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. Responsibilities • Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems. • Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems. • Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed. • Perform routine installations and make adjustments to equipment as appropriate within normal procedures. Degree Requirement Degree or equivalent experience desired Skill Descriptors Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: • Provides a quality of service that customers describe as excellent. • Resolves common customer problems. • Responds to unexpected customer requests with a sense of urgency and positive action. • Provides direct service to internal or external customers. • Documents customer complaints in a timely manner. Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Level Basic Understanding: • Describes opportunities for taking initiative in the organization. • Cites examples of taking initiative in own personal or professional life. • Identifies types of environments that motivate or de-motivate initiative. • Explains how initiative is critical to success. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding: • Explains the value of a disciplined approach to problem solving. • Describes problem reporting and escalation practices. • Utilizes accepted procedures for problem analysis and resolution. • Identifies key aspects of problem-solving techniques used in own area. Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants. Level Working Knowledge: • Installs and maintains basic mechanical components and equipment. • Generates regular maintenance reports to senior management. • Repairs or replaces mechanical components based on diagnostic results. • Assists in the optimization of preventive maintenance procedures. • Performs mechanical testing activities for power supply machines. Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons. Level Working Knowledge: • Explains common mechanical problems and associated solutions and preventive measures. • Repairs or replaces mechanical components based on diagnostic results. • Works with equipment providers or vendors to resolve mechanical problems and prevent their recurrence. • Works with installation and maintenance of specific mechanical components and equipment. • Describes procedures for the repair, replacement, and refurbishing of mechanical equipment and systems. Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards. Level Extensive Experience: • Promotes workplace safety among supervisors and workers; communicates safety rules and regulations. • Performs safety inspections to assure compliance with company, local and federal regulations. • Discusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements. • Assesses and reports unusual or new safety hazards or violations; initiates corrective action. • Determines appropriate action to take when unsafe conditions are encountered. • Ensures that all employees and contractors comply with relevant safety policies and regulations. Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls. Level Basic Understanding: • Cites examples of PLC associated control function applications. • Describes PLC concepts and features. • Discusses the key considerations and issues in the use of the programmable controller. • Explains the benefits and risks associated with the use of advanced control functions. Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment. Level Working Knowledge: • Documents common hardware, software and communications problems and likely resolutions. • Troubleshoots typical technical problems in a specific area. • Works with vendor-specific diagnostic guides, tools and utilities to discover application problems. • Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions. • Participates in setting evaluation standards and criterion for troubleshooting. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. ovided Posting Dates:

July 1, 2025 - July 12, 2025 Caterpillar is an Equal Opportunity Employer. . #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Field Service Representative

Doha, Doha Solar Turbines Incorporated

Posted 11 days ago

Job Viewed

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Job Description

Field Service Representative page is loaded Field Service Representative

locations: Qatar - Doha - Solar time type: Full time posted on: Posted Today job requisition id: R000311776 Career Area:

Product Support Job Description:

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team that cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition:

Installs, maintains, and troubleshoots equipment at the customer's location using tools, parts, and technical diagrams. Customer service includes on-site preventive maintenance, inspection, call-out services, and commissioning of turbomachinery and package systems. Responsibilities:

Use test equipment to diagnose malfunctions, referring to schematics and specifications. Use hand tools, gauges, and digital systems to analyze and repair parts. Check for common issues like dirty or defective components, clean and lubricate as needed. Perform routine installations and adjustments within standard procedures. Degree Requirement:

Degree or equivalent experience desired Skill Descriptors:

Service Excellence:

Knowledge of customer service concepts; ability to meet or exceed expectations and provide excellent service. Level Working Knowledge:

Provides quality service described as excellent. Resolves common customer problems. Responds promptly to requests. Documents complaints timely. Initiative:

Proactive, seeks out work, drives to accomplish goals. Level Basic Understanding:

Describes opportunities for initiative. Cites personal examples. Identifies motivating environments. Explains initiative importance. Problem Solving:

Recognizes, anticipates, and resolves problems using appropriate techniques. Level Basic Understanding:

Values disciplined problem solving. Follows reporting and escalation practices. Uses accepted resolution procedures. Mechanical Maintenance - Power Supply:

Knowledge of power plant machinery; performs preventive and corrective maintenance. Level Working Knowledge:

Installs and maintains mechanical components. Generates maintenance reports. Replaces faulty parts based on diagnostics. Optimizes preventive procedures. Performs mechanical testing. Mechanical Maintenance (Oil and Gas):

Knowledge of mechanical equipment in hydrocarbon exploration, production, or refining. Level Working Knowledge:

Explains mechanical problems and solutions. Replaces components based on diagnostics. Collaborates with vendors to resolve issues. Maintains mechanical systems. Safety (Oil and Gas):

Knowledge of safety procedures and regulations; responds to hazards. Level Extensive Experience:

Promotes safety and conducts inspections. Ensures compliance with OSHA and other regulations. Reports hazards and initiates corrective actions. Programmable Logic Controller (PLC):

Knowledge of PLCs for process automation. Level Basic Understanding:

Examples of PLC control applications. Describes PLC features and considerations. Troubleshooting Technical Problems:

Uses tools and techniques to resolve technical issues. Level Working Knowledge:

Documents problems and solutions. Uses diagnostic tools. Follows troubleshooting procedures. This description is a general guide and may change at management's discretion. It is not an exhaustive list of responsibilities. Posting Dates:

July 1, 2025 - July 12, 2025 Caterpillar is an Equal Opportunity Employer. Solar’s culture values individual contributions, diversity, and safety, with over 9,000 employees globally.

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Field Service Representative

Doha, Doha Caterpillar

Posted 14 days ago

Job Viewed

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Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.

Responsibilities • Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems. • Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems. • Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed. • Perform routine installations and make adjustments to equipment as appropriate within normal procedures.

Degree Requirement Degree or equivalent experience desired

Skill Descriptors Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: • Provides a quality of service that customers describe as excellent. • Resolves common customer problems. • Responds to unexpected customer requests with a sense of urgency and positive action. • Provides direct service to internal or external customers. • Documents customer complaints in a timely manner.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Level Basic Understanding: • Describes opportunities for taking initiative in the organization. • Cites examples of taking initiative in own personal or professional life. • Identifies types of environments that motivate or de-motivate initiative. • Explains how initiative is critical to success.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding: • Explains the value of a disciplined approach to problem solving. • Describes problem reporting and escalation practices. • Utilizes accepted procedures for problem analysis and resolution. • Identifies key aspects of problem-solving techniques used in own area.

Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants. Level Working Knowledge: • Installs and maintains basic mechanical components and equipment. • Generates regular maintenance reports to senior management. • Repairs or replaces mechanical components based on diagnostic results. • Assists in the optimization of preventive maintenance procedures. • Performs mechanical testing activities for power supply machines.

Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons. Level Working Knowledge: • Explains common mechanical problems and associated solutions and preventive measures. • Repairs or replaces mechanical components based on diagnostic results. • Works with equipment providers or vendors to resolve mechanical problems and prevent their recurrence. • Works with installation and maintenance of specific mechanical components and equipment. • Describes procedures for the repair, replacement, and refurbishing of mechanical equipment and systems.

Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards. Level Extensive Experience: • Promotes workplace safety among supervisors and workers; communicates safety rules and regulations. • Performs safety inspections to assure compliance with company, local and federal regulations. • Discusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements. • Assesses and reports unusual or new safety hazards or violations; initiates corrective action. • Determines appropriate action to take when unsafe conditions are encountered. • Ensures that all employees and contractors comply with relevant safety policies and regulations.

Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls. Level Basic Understanding: • Cites examples of PLC associated control function applications. • Describes PLC concepts and features. • Discusses the key considerations and issues in the use of the programmable controller. • Explains the benefits and risks associated with the use of advanced control functions.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment. Level Working Knowledge: • Documents common hardware, software and communications problems and likely resolutions. • Troubleshoots typical technical problems in a specific area. • Works with vendor-specific diagnostic guides, tools and utilities to discover application problems. • Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions. • Participates in setting evaluation standards and criterion for troubleshooting.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

ovided

Posting Dates:

July 1, 2025 - July 12, 2025 Caterpillar is an Equal Opportunity Employer.

Not ready to apply? Join our Talent Community.

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