77 Customer Support jobs in Qatar
Customer Support Executive
Posted today
Job Viewed
Job Description
This role mainly to install and support POS systems on site with user training.
- Keep POS systems running smoothly and ensure maximum uptime for the entire clients.
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Provide support, including procedural documentation and relevant reports.
- follow diagrams and written instructions to repair a fault or set up a system.
- Support the roll-out of new updates
- Respond within agreed time limits to call-outs.
- Work continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritize and manage many open cases at one time.
- Rapidly establish a good working relationship with customers and other professionals, such as software developers.
- Excellent verbal communication skills.
- Ability to work independently.
- Strong aptitude, problem-solving, and logical thinking skills.
- Quick learner with a great attitude.
- Ability to stay current with new technology.
- Willing to learn new tools and techniques.
- Fundamental programming skill is preferred.
**Experience**:
- Customer Support: 0-3 years (preferred)
- OS knowledge - Windows.
- Training - Providing software POS training to end users.
- Desktop Support - providing direct user assistance for all related OS.
**Qualifications**:
- Bachelor’s Degree or Diploma or higher.
- Minimum 1 years of experience with similar role.
- Excellent English verbal and written communication skills.
**Salary**: QAR2,500.00 - QAR3,000.00 per month
Public Relations & Customer Support Specialist
Posted 1 day ago
Job Viewed
Job Description
About Calo Launched in November of 2019, Calo is on a mission to make healthy easy.
We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth.
You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty.
Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint.
You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar.
Handle press releases, media relations, and event planning.
Proactively engage with customers through calls, meetings, and digital channels.
Maintain excellent communication in both Arabic and English across all interactions.
Monitor customer feedback and work with internal teams to address pain points.
Support business development efforts by building and nurturing relationships with key stakeholders.
Manage and facilitate governmental and business clearances as needed.
Act as the primary point of contact for local media and public inquiries.
Identify opportunities for partnerships, collaborations, and community engagement.
Handle escalated customer concerns with empathy and efficiency.
Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English.
2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities.
Proven experience in managing client relationships and handling media communications.
Knowledge & Competency Strong understanding of B2B engagement and customer experience .
Skilled in public relations, media management, and brand promotion.
Knowledge of handling business clearances in Qatar.
Ability to develop and implement customer engagement strategies.
Personality charismatic, confident, and approachable.
Comfortable being the face of the brand.
Professional, proactive, and adaptable in fast-paced environments.
Strong problem-solving skills with the ability to think on your feet.
Balanced approach to managing PR priorities alongside customer service needs.
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#J-18808-LjbffrPublic Relations & Customer Support Specialist
Posted 13 days ago
Job Viewed
Job Description
About Calo
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar.
- Handle press releases, media relations, and event planning.
- Proactively engage with customers through calls, meetings, and digital channels.
- Maintain excellent communication in both Arabic and English across all interactions.
- Monitor customer feedback and work with internal teams to address pain points.
- Support business development efforts by building and nurturing relationships with key stakeholders.
- Manage and facilitate governmental and business clearances as needed.
- Act as the primary point of contact for local media and public inquiries.
- Identify opportunities for partnerships, collaborations, and community engagement.
- Handle escalated customer concerns with empathy and efficiency.
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies.
Ideal candidate
Qualifications
- Qatari national with excellent communication skills in Arabic and English.
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities.
- Proven experience in managing client relationships and handling media communications.
Knowledge & Competency
- Strong understanding of B2B engagement and customer experience .
- Skilled in public relations, media management, and brand promotion.
- Knowledge of handling business clearances in Qatar.
- Ability to develop and implement customer engagement strategies.
Personality
- charismatic, confident, and approachable. Comfortable being the face of the brand.
- Professional, proactive, and adaptable in fast-paced environments.
- Strong problem-solving skills with the ability to think on your feet.
- Balanced approach to managing PR priorities alongside customer service needs.
Public Relations & Customer Support Specialist
Posted 15 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
- Develop and execute PR strategies to promote Calo’s brand image in Qatar
- Handle press releases, media relations, and event planning
- Proactively engage with customers through calls, meetings, and digital channels
- Maintain excellent communication in both Arabic and English across all interactions
- Monitor customer feedback and work with internal teams to address pain points
- Support business development efforts by building and nurturing relationships with key stakeholders
- Manage and facilitate governmental and business clearances as needed
- Act as the primary point of contact for local media and public inquiries
- Identify opportunities for partnerships, collaborations, and community engagement
- Handle escalated customer concerns with empathy and efficiency
- Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Qualifications
- Qatari national with excellent communication skills in Arabic and English
- 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities
- Proven experience in managing client relationships and handling media communications
- Strong understanding of B2B engagement and customer experience
- Skilled in public relations, media management, and brand promotion
- Knowledge of handling business clearances in Qatar
- Ability to develop and implement customer engagement strategies
- charismatic, confident, and approachable. Comfortable being the face of the brand
- Professional, proactive, and adaptable in fast-paced environments
- Strong problem-solving skills with the ability to think on your feet
- Balanced approach to managing PR priorities alongside customer service needs
mw9juV1t2L #J-18808-Ljbffr
Public Relations & Customer Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in both Arabic and English across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate governmental and business clearances as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of B2B engagement and customer experience . Skilled in public relations, media management, and brand promotion. Knowledge of handling business clearances in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs. Powered by JazzHR
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Public Relations & Customer Support Specialist
Posted 13 days ago
Job Viewed
Job Description
Calo Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the
Public Relations & Customer Support Specialist
, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in
both Arabic and English
across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate
governmental and business clearances
as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of
B2B engagement
and
customer experience
. Skilled in public relations, media management, and brand promotion. Knowledge of handling
business clearances
in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs.
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Public Relations & Customer Support Specialist
Posted 15 days ago
Job Viewed
Job Description
Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
What you’ll be working on
As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.
Main Responsibilities
Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies
Ideal candidate
Qualifications
Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications
Knowledge & Competency
Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies
Personality
charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs
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Female - Customer Support / Field Marketing Officer
Posted today
Job Viewed
Job Description
- Participate in site/field visits
- Building business relationships with current and potential clients
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
- Undertake projects as directed by the Manager in order to support the daily operations.
**Skills**:
- Experience with Field Marketing is **an advantage**:
- Excellent English verbal and written communication skills; the ability to call, connect, and interact with potential customers
- Persuasive and goal-oriented
- Possesses an energetic, outgoing, and friendly demeanor
- Able to professionally and confidently communicate with C-Level Executives
- Previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close is **preferred**:
- Excellent analytical and time-management skills
- Ability to work independently or as an active member of a cross-culture team
- Good computer skills; knowledgeable in MS office (Word, Excel, Powerpoint,.) preferred
- Maintain confidentiality and self-discipline.
COVID-19 considerations:
- All applicants / clients are required to wear a mask upon entry
- Sanitation readily available in the office
- Common areas are cleaned regularly
**Experience**:
- Field Marketing: 1 year (required)
**Language**:
- highly-fluent English (required)
License/Certification:
- Qatar driver's license (preferred)
Client Systems Technician Support
Posted 17 days ago
Job Viewed
Job Description
GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position.
ResponsibilitiesProvide client systems technical support. The contractor shall:
- Provide Tier 1 support to resolve administrative and technical concerns with client/server devices;
- Install, configure and operate client/server devices;
- Provide OM&S of hardware and software;
- Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN , AFGM policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures;
- Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer;
- When requested, assist the unit EC with computer hardware and software inventories.
High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret.
Required Skills and Experience:
- IAT-II Certification
- A+
- MCSA-Windows 10 or newer
- Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation.
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Salary RangeThe posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.
#J-18808-LjbffrClient Systems Technician Support
Posted 6 days ago
Job Viewed
Job Description
GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client systems technical support. The contractor shall: Provide Tier 1 support to resolve administrative and technical concerns with client/server devices; Install, configure and operate client/server devices; Provide OM&S of hardware and software; Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN , AFGM policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures; Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer; When requested, assist the unit EC with computer hardware and software inventories. Qualifications
High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Certification A+ MCSA-Windows 10 or newer Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation. Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.
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