47 Condition Monitoring jobs in Qatar

Condition Monitoring Engineer

Minimum Qualifications:

Three years full time Degree / Diploma in Electrical Engineering certification from a recognized institution, university or college acceptable to KM. Certification in Thermography, Level 1 (Level 2 preferred) by an accredited Institute, acceptable to KM. Minimum Experience:

A total of at least three (04) years’ relevant experience in an Electrical Power Utility or Company as a Supervisor/Senior Technician in Transmission for Diploma holder and minimum Six (07) years of experience for ITI. Conversant with all aspects of safety with high voltage installations. Sound knowledge of transmission Substation Equipments and International standards.

Responsibilities:

Carry out Thermography Survey as per the approved method statement. Implement KM Safety Procedures, Rules & regulations, and Quality Standards at site. Carry out all works in accordance with the Contract, Technical requirements. Collect substation equipment nameplate details, loading data etc. Prevent damage to plant & equipment of KM occasioned by Contractor’s work. Supervise subordinates work. Submission of final analysis reports including Asset health index after review and signature of IR Expert with including his recommendation. Provide IR data in regular basis (as per Kahramaa request) to be delivered in (Excel sheet, word format, or any editable form Provided by Kahramaa) to use in Kahramaa existing asset management system solution. Attend Weekly/Monthly Meetings and conduct discussion with Kahramaa for IR Abnormalities.

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**Job Specific Skills**:

- Conversant with all aspects of safety with high voltage installations.
- IR Thermography: Shall have certification in Thermography Level-1 by an accredited institute.
- Shall have certification and undergone required training for their respective fields.
- Shall be aware of all safety aspects and risks.
- Shall have sound knowledge of various types of PD detecting methods as required by the contract.
- Should have Knowledge of Testing data analysis, identify abnormalities, and give recommendation on basis of results.

**Job Purpose**:

- Online/Offline Condition Monitoring of Electrical Distribution assets.
- Should perform IR thermography and Partial Discharge of Transformer, switchgear, RMU, feeder pillars, Package units etc.

**Key Responsibilities**:

- Carry out Partial Discharge /Infrared Thermography measurements at site and use his experience and skills to effectively detect the abnormalities and evaluate severity/asset condition.
- Supervision of the site crew and ensure that work is carried out as per approved method statement.
- In case of abnormalities in results, prepare urgent reports to Team Leader.
- Ensure prevention of damage to plant & equipment of KM occasioned by Contractor’s work.
- Carry out all the required measurements at site and use his experience and skills to effectively detect the abnormalities and evaluate severity/asset condition.
- Conduct site progress inspections accordingly reports to be submitted on the defined time frame.
- Identifying system conditions that are abnormal, to determining their cause, and to recommend corrective actions.
- Executing work in a manner compliant with the project budget and schedule.

**Key Performance Indicators**:

- Reliability
- Quality output

**Communication and Working Relationships**:
**Internal**:

- Project Engineer
- Team Leader

**External**:

- Operations team

**Qualifications, Experience and Skills**:
**Academic Qualifications and Certifications**:

- Bachelor’s degree in electrical engineering or minimum Three-year Full-time Diploma in Electrical Engineering from a recognized institution, university, or college acceptable to KM.

**Experience**:

- 5 years in electrical transmission and distribution substations.

Job Summary

The role is responsible to support the Head of Reliability Engineering in carrying out the services of the section. The role is responsible to provide processes, structures, advice and guidance to improve or help sustain overall reliability in order to achieve maximum plant reliability which results in higher profits and less incidents. This role requires the provision of technical support in asset management and problem solving through application of specialized techniques, analytical and structured problem-solving processes.

Key Accountabilities

1. Facilitate Equipment Criticality Ranking session to set effective and efficient Systematic Maintenance Strategies.
2. Evaluate the existing Preventive Maintenance Task, focusing on effective failure prevention maintenance activities (addressing well identified failure modes) and eliminating unnecessary tasks: Preventive Maintenance Optimization.
3. Identify all possible failure modes in critical plant functional systems, with the final purpose of establishing effective failure prevention maintenance activities: Failure Modes and Effect Analysis.
4. Ensure that major assets installed at production facilities are timely replaced to ensure production continuity. Its main deliverable is an asset replacement plan as input for the two next major plant turnarounds: Long Term Replacements Plan.
5. Analyze production losses and highlight problem areas to make asset owners aware of the weaknesses in the plant and take action to increase reliability.
6. Coordinate the Reliability actions plans for plants’ reliability issues.
7. Perform the training of Reliability tools when applicable.
8. Participate or lead RCA’s as and when required and follow up on implementation of the relevant recommendations.

Desired Candidate Profile

1. Bachelor’s Degree in Engineering.
2. Minimum of 8 years relevant experience in Oil & Gas / Petrochemical Industry, out of which 5 years working in Reliability area.
3. Knowledge on Criticality Ranking, FMEA, RCM, PMO and RCA techniques.
4. Handling of standards for Asset management ISO 55001, engineering like IEC, ISA, etc.
5. Possess professional certification i.e., CMRP, CRE or equivalent in Reliability / Failure Analysis and Functional safety engineering by ISA /TUV are advantages.

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Enhance, design and execute reliability basic activities of ORYX GTL multiple demands, including vulnerabilities identification and elimination, defect eliminations, equipment/system health monitoring, bad actors management, asset performance management and spares management, in compliance with standards, policies, and procedure in order to improve plant performance.

• Degree in Engineering or related discipline
• Preferably a professional reliability qualification.
• Certificate of Certified Reliability Engineer is an advantage.
• Minimum of 8 years in Reliability with 4years in a similar position in Oil and Gas Industry.

ACCOUNTABILITIES:

• Support and contribute to the identification and elimination of vulnerabilities including the ones from equipment/units or system through collaboration with Operations team and participation in on-line/off-line condition monitoring initiatives.
• Ensuring the investigation of key vulnerabilities and an action plan is in place to mitigate these vulnerabilities.
• Ensure the vulnerabilities mitigation activities are in SAP and planned/scheduled with a realistic completion date through liaison with Maintenance Supervisors.
• Ensure required critical spares available through liaison with material coordinator to carry out mitigation activities.
• Provide Operations departments with update on the key vulnerabilities and their mitigation plans through close collaboration with the respective departments.
• Support the implementation of key vulnerabilities mitigation activities by working with planners and schedulers to prioritize plans and execute the activities.
• Participate in Production Vulnerabilities Assessment Analysis (PVAA) reviews by providing activities.
• Facilitate RCA and contribute to RCAs improvement according to RCA Management process to comply with and meet targets.
• Participate in Operations and Reliability alignment meetings (e.g., Production & Reliability meetings etc.).
• Act as a single point of accountability (SPA) in delivery of investigations against key failures.
• Ensure all assigned investigations entered in system with recommended actions and respective SMEs assigned for the execution.

Equipment/System Health Monitoring:

• Support the development and implementation of condition monitoring strategies through collaboration with respective SMEs.
• Participate in online/off-line condition monitoring initiatives to support team in identifying potential vulnerabilities.
• Provide input and support in adopting new tools and techniques for better equipment/system performance monitoring.
• Communicate with Operations sections to provide inputs and to develop with Reliability Section Senior Engineers watchkeeping and basic care routines by setting-up exceptions discussion meetings andensuring all key equipment and systems are performance monitored.
• Act as a SPA for implementing watchkeeping and basic care routines by providing help and supporting the Operations team in embedding watchkeeping and basic care activities to ensure all key equipment and systems are performance monitored.
• Support the development of reliability envelop of key equipment and systems through collaborations with SMEs to ensure healthiness of equipment and systems.
• Act as a SPA in implementing reliability envelopes by developing and implementing a mechanism to identify excursions, reporting and putting actions to keep equipment/system to operate within their reliability envelope.
• Support defining critical equipment and assigning appropriate maintenance management through SAP and collaborations with SMEs in compliance with respective SMEs.
• Ensure that heat map is up to date, by making sure all vulnerabilities and defects are captured, and equipment status is live.

Maintenance Management:

• Ensure key equipment and systems have an adequate and efficient maintenance system set-up and an appropriate maintenance regime in SAP through collaborations with SMEs.
• Support Maintenance execution team by identifying missing tag and related information to inform respective SMEs as well as to efficiently prioritize, plan and execute maintenance activities.

Bad Actors Management:

• Drive plant sections top bad actors identification by aligning with respective Operations and work with Reliability Section Senior Engineers to ensure identified bad actors have been thoroughly investigated and action plan in place to mitigate chronic issues.

Asset Performance Management (APM):

• Roll out APM solution tool by assuring compliance to HSE, Reliability, Strategy, and Integrity processes.
  Provide input and support in adopting APM tool modules and techniques for better equipment/system integration and performance.
• Communicate and work closely with Operations stakeholders to implement processes and expedite with APM tool support requirements.

Reliability Centered Maintenance (RCM):

• Apply RCM2 process by identifying plant critical systems and performing RCM to set realistic expectations, providing insight on business risks, providing quantitative risk reduction data, preventing loss of essential knowledge, and identifying operational costs impact reduction.

Spares Management:

• Recommend, with Operations SMEs, critical sparing strategy through collaboration with SMEs to ensure that key equipment/systems have critical spares identified and re-order level set in SAP.
• Support SMEs in Identifying obsolete equipment/systems and expediting key critical spares for replacement to ensure asset function continuity.
• Provide support and inputs for contract renewal and performance management by, where required, conducting vendor audit and submitting findings, reviewing vendor reports and providing support and inputs in cost reduction.

Continues Improvement:

• Identify opportunities and feedback for continuously improving reliability culture, identify opportunities to improve reliability of equipment and systems and work closely with all stake holders in improving efficiency and reducing costs.

Leadership/Behaviours:

• Communicate frequently and freely to the Management on all reliability matters.
• Participate in reliability and production meetings, participates in reliability engineer, SMEs regular meetings.
• Ensure your key activities are included in Reliability Improvement Plan and status updated.

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Primary Purpose of the Job

Ensuring the efficient and reliable operation of mechanical assets. This role involves conducting comprehensive reliability studies, including Asset Criticality Analysis, Risk-Based Maintenance Strategy Development, and Defect Elimination Processes. The engineer will work in accordance with Dukhan Operations Production Assurance & Reliability Management Framework to enhance asset performance and reliability.

Required Experience and Skills

Minimum of eight years of experience in the Oil & Gas sector or relevant industries. Sound knowledge in operations, maintenance, and reliability management of mechanical equipment used in Oil & Gas industry including assets like gas turbines, gas compressors, pumps, motors, fans, heat exchangers and vessels.

Reliability tools & methodologies: required to have extensive knowledge of reliability tools such as Reliability Centered Maintenance (RCM), Failure Mode & Effect Analysis (FMEA), Root Cause Analysis (RCA) and their application in the Oil & Gas industry. Recommended to have knowledge of RAM Analysis (Reliability, Availability, Maintainability) and RBD (Reliability Block Diagram).

Condition Monitoring: understanding of machinery condition monitoring and analysis, including vibration monitoring and the relevant software tools like System1 and off-line vibration tools, lubrication oil analysis, thermography, and borescope Inspection.

Good data interpretation and compilation abilities, with a solid understanding of quality assurance and strong decision-making capability.

Strong interpersonal, presentation, and documentation skills.

Educational Qualifications

Hold an engineering degree in Mechanical Engineering or a related discipline. Preferred certification as a Chartered/Professional Engineer from a recognized certification institute, along with professional membership in a recognized Engineering Society or institute (e.g., SMRP, CRL, ESRA).

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Enhance, design and execute reliability basic activities of ORYX GTL multiple demands, including vulnerabilities identification and elimination, defect eliminations, equipment/system health monitoring, bad actors management, asset performance management and spares management, in compliance with standards, policies, and procedure in order to improve plant performance.

Degree in Engineering or related discipline Preferably a professional reliability qualification. Certificate of Certified Reliability Engineer is an advantage. Minimum of 8 years in Reliability with 4years in a similar position in Oil and Gas Industry. ACCOUNTABILITIES: Support and contribute to the identification and elimination of vulnerabilities including the ones from equipment/units or system through collaboration with Operations team and participation in on-line/off-line condition monitoring initiatives. Ensuring the investigation of key vulnerabilities and an action plan is in place to mitigate these vulnerabilities. Ensure the vulnerabilities mitigation activities are in SAP and planned/scheduled with a realistic completion date through liaison with Maintenance Supervisors. Ensure required critical spares available through liaison with material coordinator to carry out mitigation activities. Provide Operations departments with update on the key vulnerabilities and their mitigation plans through close collaboration with the respective departments. Support the implementation of key vulnerabilities mitigation activities by working with planners and schedulers to prioritize plans and execute the activities. Participate in Production Vulnerabilities Assessment Analysis (PVAA) reviews by providing activities. Facilitate RCA and contribute to RCAs improvement according to RCA Management process to comply with and meet targets. Participate in Operations and Reliability alignment meetings (e.g., Production & Reliability meetings etc.). Act as a single point of accountability (SPA) in delivery of investigations against key failures. Ensure all assigned investigations entered in system with recommended actions and respective SMEs assigned for the execution. Equipment/System Health Monitoring: Support the development and implementation of condition monitoring strategies through collaboration with respective SMEs. Participate in online/off-line condition monitoring initiatives to support team in identifying potential vulnerabilities. Provide input and support in adopting new tools and techniques for better equipment/system performance monitoring. Communicate with Operations sections to provide inputs and to develop with Reliability Section Senior Engineers watchkeeping and basic care routines by setting-up exceptions discussion meetings andensuring all key equipment and systems are performance monitored. Act as a SPA for implementing watchkeeping and basic care routines by providing help and supporting the Operations team in embedding watchkeeping and basic care activities to ensure all key equipment and systems are performance monitored. Support the development of reliability envelop of key equipment and systems through collaborations with SMEs to ensure healthiness of equipment and systems. Act as a SPA in implementing reliability envelopes by developing and implementing a mechanism to identify excursions, reporting and putting actions to keep equipment/system to operate within their reliability envelope. Support defining critical equipment and assigning appropriate maintenance management through SAP and collaborations with SMEs in compliance with respective SMEs. Ensure that heat map is up to date, by making sure all vulnerabilities and defects are captured, and equipment status is live. Maintenance Management: Ensure key equipment and systems have an adequate and efficient maintenance system set-up and an appropriate maintenance regime in SAP through collaborations with SMEs. Support Maintenance execution team by identifying missing tag and related information to inform respective SMEs as well as to efficiently prioritize, plan and execute maintenance activities. Bad Actors Management: Drive plant sections top bad actors identification by aligning with respective Operations and work with Reliability Section Senior Engineers to ensure identified bad actors have been thoroughly investigated and action plan in place to mitigate chronic issues. Asset Performance Management (APM): Roll out APM solution tool by assuring compliance to HSE, Reliability, Strategy, and Integrity processes. Provide input and support in adopting APM tool modules and techniques for better equipment/system integration and performance. Communicate and work closely with Operations stakeholders to implement processes and expedite with APM tool support requirements. Reliability Centered Maintenance (RCM): Apply RCM2 process by identifying plant critical systems and performing RCM to set realistic expectations, providing insight on business risks, providing quantitative risk reduction data, preventing loss of essential knowledge, and identifying operational costs impact reduction. Spares Management: Recommend, with Operations SMEs, critical sparing strategy through collaboration with SMEs to ensure that key equipment/systems have critical spares identified and re-order level set in SAP. Support SMEs in Identifying obsolete equipment/systems and expediting key critical spares for replacement to ensure asset function continuity. Provide support and inputs for contract renewal and performance management by, where required, conducting vendor audit and submitting findings, reviewing vendor reports and providing support and inputs in cost reduction. Continues Improvement: Identify opportunities and feedback for continuously improving reliability culture, identify opportunities to improve reliability of equipment and systems and work closely with all stake holders in improving efficiency and reducing costs. Leadership/Behaviours: Communicate frequently and freely to the Management on all reliability matters. Participate in reliability and production meetings, participates in reliability engineer, SMEs regular meetings. Ensure your key activities are included in Reliability Improvement Plan and status updated.

#J-18808-Ljbffr

Primary Purpose of the Job

Ensuring the efficient and reliable operation of mechanical assets. This role involves conducting comprehensive reliability studies, including Asset Criticality Analysis, Risk-Based Maintenance Strategy Development, and Defect Elimination Processes. The engineer will work in accordance with Dukhan Operations Production Assurance & Reliability Management Framework to enhance asset performance and reliability.

Required Experience and Skills

Minimum of eight years of experience in the Oil & Gas sector or relevant industries. Sound knowledge in operations, maintenance, and reliability management of mechanical equipment used in Oil & Gas industry including assets like gas turbines, gas compressors, pumps, motors, fans, heat exchangers and vessels. Reliability tools & methodologies: required to have extensive knowledge of reliability tools such as Reliability Centered Maintenance (RCM), Failure Mode & Effect Analysis (FMEA), Root Cause Analysis (RCA) and their application in the Oil & Gas industry. Recommended to have knowledge of RAM Analysis (Reliability, Availability, Maintainability) and RBD (Reliability Block Diagram). Condition Monitoring: understanding of machinery condition monitoring and analysis, including vibration monitoring and the relevant software tools like System1 and off-line vibration tools, lubrication oil analysis, thermography, and borescope Inspection. Good data interpretation and compilation abilities, with a solid understanding of quality assurance and strong decision-making capability. Strong interpersonal, presentation, and documentation skills.

Educational Qualifications

Hold an engineering degree in Mechanical Engineering or a related discipline. Preferred certification as a Chartered/Professional Engineer from a recognized certification institute, along with professional membership in a recognized Engineering Society or institute (e.g., SMRP, CRL, ESRA).

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**Job description**:
We have a current opportunity for a Reliability Engineer-DPG on a contract basis. The position will be based in Doha. For further information about this position please apply.
To produce and steward Reliability improvement recommendations that will contribute to the safety and overall
field efficiency improvement by analyzing and learning lessons from unplanned events for technical failures
across all Maintenance discipline areas
ACTIVITIES
- Drive an Incident Free environment / mindset within the Department and with all stakeholders
- Perform/review and provide coaching for Reliability-Centered Maintenance studies to optimize preventive

maintenance plans. Provide support for Maintenance Methods team and MIEC
- Produce monthly Reliability reports indicating critical equipment Reliability and key issues from PALM

corrective data, Smart Signal and other data sources.
- Deep analyse monthly SECE report to improve Maintenance and integrity Backlog Backlog
- Carry out SECE performance results analysis to optimise maintenance test frequency
- Compile vital function availability and reliability status from other maintenance discipline
- Conduct and lead Root Cause Analyses (investigations) and to produce/steward appropriate actions to mitigate

or avoid reoccurrence. Support HSE / Reliability joint investigations where technical failures have been a
significant contributor.
- Focus on uptime/output losses and the causes of those losses (i.e Pareto analysis), prioritizing losses,

eliminations plans, and implementation of those plans.
- Lead obsolescence studies and produce strategies for long term sustainability, produce/steward appropriate

actions to optimize longevity of obsolete equipment where appropriate and to produce/steward recommendations
for equipment where obsolescence cannot be tolerated.
- Develop list of Top Reliability issues (Bad Actors) affecting production performance/business efficiency,

investigate and produce/steward action plans to mitigate or avoid reoccurrence. Review these Bad Actors
periodically for repeat issues and feedback into action plans.
- Developp and implement smart reporting from online monitoring sources for automated and semi-automated

Reliability data calculations.
- Provide Reliability Engineering support in the design and development of brown and green field sites
- Monitor Data quality and provide coaching for reporting improvements on defects reports in PALM.
- Promote reliability awareness centered around PALM reporting
- Coach engineer in the team on their tasks
- Promote cost awareness and innovation within his/her team
- All staff must be willing to participate in Crisis Response Training and to assist during Emergency Response

Situations if required.
QUALIFICATIONS & EXPERIENCE REQUIRED
- BSc degree in science or technical field, preferably holding a certification in Maintenance/Reliability
- Minimum 10 years' experience in the petrochemical, refining, Oil & Gas exploration or similar Industry in

Maintenance
- Significant knowledge of offshore plant and equipment and maintenance systems
- Proficiency with technical manuals, PFDs, P&IDs, Datasheets, Cause and Effect Charts
- Experience in leadership with a strong work ethic, good presentation skills and ability to communicate ideas,

concepts and technical information to a broad audience.
- Working knowledge of formal Root Cause Analysis, Life Analysis, RAM, FMEA and Reliability/Risk Centered

Maintenance Tools and Techniques.
- Medically fit to travel to offshore oil & gas platform
- Results driven approach and attitude.
- Fluent in English (listening, writing and speaking) and its technical vocabulary
- Proven experience on Computerised Maintenance and Inspection Management System (CMIMS), specially with

SAP PM module

Our role in supporting **_diversity_** and **_inclusion_**
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

**Job description**:
We have a current opportunity for a Reliability Engineer-DPG on a contract basis. The position will be based in Doha. For further information about this position please apply.
To produce and steward Reliability improvement recommendations that will contribute to the safety and overall
field efficiency improvement by analyzing and learning lessons from unplanned events for technical failures
across all Maintenance discipline areas
ACTIVITIES
- Drive an Incident Free environment / mindset within the Department and with all stakeholders
- Perform/review and provide coaching for Reliability-Centered Maintenance studies to optimize preventive

maintenance plans. Provide support for Maintenance Methods team and MIEC
- Produce monthly Reliability reports indicating critical equipment Reliability and key issues from PALM

corrective data, Smart Signal and other data sources.
- Deep analyse monthly SECE report to improve Maintenance and integrity Backlog Backlog
- Carry out SECE performance results analysis to optimise maintenance test frequency
- Compile vital function availability and reliability status from other maintenance discipline
- Conduct and lead Root Cause Analyses (investigations) and to produce/steward appropriate actions to mitigate

or avoid reoccurrence. Support HSE / Reliability joint investigations where technical failures have been a
significant contributor.
- Focus on uptime/output losses and the causes of those losses (i.e Pareto analysis), prioritizing losses,

eliminations plans, and implementation of those plans.
- Lead obsolescence studies and produce strategies for long term sustainability, produce/steward appropriate

actions to optimize longevity of obsolete equipment where appropriate and to produce/steward recommendations
for equipment where obsolescence cannot be tolerated.
- Develop list of Top Reliability issues (Bad Actors) affecting production performance/business efficiency,

investigate and produce/steward action plans to mitigate or avoid reoccurrence. Review these Bad Actors
periodically for repeat issues and feedback into action plans.
- Developp and implement smart reporting from online monitoring sources for automated and semi-automated

Reliability data calculations.
- Provide Reliability Engineering support in the design and development of brown and green field sites
- Monitor Data quality and provide coaching for reporting improvements on defects reports in PALM.
- Promote reliability awareness centered around PALM reporting
- Coach engineer in the team on their tasks
- Promote cost awareness and innovation within his/her team
- All staff must be willing to participate in Crisis Response Training and to assist during Emergency Response

Situations if required.
QUALIFICATIONS & EXPERIENCE REQUIRED
- BSc degree in science or technical field, preferably holding a certification in Maintenance/Reliability
- Minimum 10 years' experience in the petrochemical, refining, Oil & Gas exploration or similar Industry in

Maintenance
- Significant knowledge of offshore plant and equipment and maintenance systems
- Proficiency with technical manuals, PFDs, P&IDs, Datasheets, Cause and Effect Charts
- Experience in leadership with a strong work ethic, good presentation skills and ability to communicate ideas,

concepts and technical information to a broad audience.
- Working knowledge of formal Root Cause Analysis, Life Analysis, RAM, FMEA and Reliability/Risk Centered

Maintenance Tools and Techniques.
- Medically fit to travel to offshore oil & gas platform
- Results driven approach and attitude.
- Fluent in English (listening, writing and speaking) and its technical vocabulary
- Proven experience on Computerised Maintenance and Inspection Management System (CMIMS), specially with

SAP PM module

Our role in supporting **_diversity_** and **_inclusion_**
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.