4 Contract Travel Specialist jobs in Qatar

Job Title: Travel AgentJob Summary:

We are seeking a knowledgeable and customer-focused Travel Agent to join our team. In this role, you will be responsible for helping clients plan, book, and manage their travel itineraries. You will provide expert advice on destinations, transportation options, accommodations, tours, and travel insurance, ensuring an exceptional travel experience from start to finish.

Key Responsibilities:

• Plan and sell transportation, accommodations, insurance, and other travel services.
• Collaborate with clients to determine their travel needs, preferences, and budgets.
• Provide advice on travel destinations, cultures, customs, and attractions.
• Book flights, hotels, tours, and rental transportation using reservation systems and supplier platforms.
• Handle changes, cancellations, and special travel requirements.
• Stay updated on travel industry trends, deals, visa requirements, health regulations, and safety protocols.
• Process payments and issue invoices, confirmations, and tickets.
• Resolve any travel issues or complaints professionally and efficiently.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.

Requirements:

• Proven experience as a travel agent or a related role (e.g., hospitality, tour operations).
• Excellent knowledge of computer reservation systems ( Galileo) is a plus.
• Strong communication, sales, and customer service skills.
• Attention to detail and excellent organizational skills.
• Ability to work under pressure and manage multiple bookings.
• Certification in travel or tourism is an advantage.

Preferred Qualifications:

• Degree or diploma in Tourism, Hospitality, or a related field.
• Multilingual abilities are a plus.
• Familiarity with international travel regulations and documentation.

Work Environment:

• Office-based, remote, or hybrid options may be available.
• May require occasional travel for familiarization (FAM) trips or industry events.

Job Type: Full-time

Pay: QAR2, QAR3,000.00 per month

Position: Reservation Agent – Travel Agency

Location: Doha, Qatar

Salary Range: QAR 4,000 – 4,500 per month

Availability: Must be currently in Qatar and able to join within 20 days

Job Overview

We are seeking an experienced and customer-focused Reservation Agent to handle travel bookings and itinerary planning for our clients. The ideal candidate will have strong knowledge of airline reservations, hotel bookings, and travel coordination, along with excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities

Manage flight, hotel, and ground-transport bookings for individual and corporate clients.

Prepare detailed travel itineraries, ensuring accuracy and timely confirmations.

Build and maintain strong relationships with airlines, hotels, and other travel partners to secure the best rates and availability.

Provide prompt responses to customer inquiries, offering alternative options when required.

Handle changes, cancellations, and special requests while ensuring a high level of customer satisfaction.

Maintain accurate records of all bookings and payments in the company's reservation system.

Requirements

Experience: Minimum 2 years in a travel agency or similar reservation/booking role.

Skills: Knowledge of GDS/airline reservation systems (e.g., Amadeus, Galileo, Sabre) preferred. Strong organizational and multitasking abilities.

Language: Fluent in English; Arabic is an advantage.

Must be currently residing in Qatar with a valid transferable visa/NOC.

Ability to join within 20 days of offer.

Benefits

Competitive salary in the range of QAR 4,000–4,500 (based on experience).

Professional work environment with opportunities for growth in the travel industry.

Job Type: Full-time

Pay: QAR4, QAR4,500.00 per month

Job title

QAS Travel Senior Reservations Agent

Ref #

Location

Qatar - Doha

Job family

Customer Service

• Closing date: 02-Oct-2025

About the Role

Create reservations, quote fares and issue tickets as part of passenger handling at front office. Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generates revenue and take all possible measures to avoid loss of revenue.

Responsibilities

• Create reservations for passengers and handle customer requirement/requests professionally ensuring minimum complaints.
• Deal with direct as well as email enquiries from customers (Corporate/retail) regarding bookings/queries processing, communicating the status of the product along with the terms and conditions to the clients, in compliance with applicable travel policies.
• Upsell and offer other products such as Hotels, car hire, insurance, International License, airline packages and promote QR products to generate revenue. Sell the best available fare to passengers without compromising agency revenue.
• Keep up to date with current airline fares and general practices including worldwide immigration laws and anticipating customer needs.
• Issue tickets and EMDs quoting correct fare to reduce passenger complains and debit notes.
• Advise changes in booked flights of passengers or to cancel or to confirm reservation.
• Calculate and process ticket refunds through system in line with station Finance Department procedures.
• Record and process reservations made by phone/fax/emails, action telex messages for authorities
• Issuance of EMD, ensure queues, visa updates, medical transactions and tariff inquiries.
• Handle processing of all kinds of rebates/discounted tickets.
• Prepare and promptly report all sales including refunds and voids in the DSR in the proper format as laid down by finance.
• Perform other department duties related to his/her position as directed by the Head of Department.

About you

Essential

• Bachelor's Degree or Equivalent.
• Minimum 1 years of job-related experience.
• Knowledge on the Frequent Flyer Product.
• Command of English language.
• Excellent relationship building skills.
• Strong influencing and negotiation skills.

Preferred

• English and/or Arabic speaker.
• Good network within QR and knowledge of the travel industry.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.