79 Crm Consultant jobs in Qatar

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Dynamics 365 CRM Consultant

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Vistas Global . Job Description The

Dynamics 365 CRM Consultant

will be responsible for configuring, customizing, and supporting Microsoft Dynamics 365 CRM solutions to meet business needs. This role includes developing workflows, dashboards, and integrations, as well as providing training and technical support to end users. The consultant will work closely with internal teams and stakeholders to ensure the system supports streamlined processes and delivers strong user experiences. Key Responsibilities CRM Customization: Configure and customize Dynamics 365 CRM to support business processes and user requirements. Workflow & Dashboard Development: Create automated workflows, dashboards, and forms for different user groups. User Support: Provide day-to-day user assistance, issue resolution, and training across teams. System Maintenance: Ensure system stability, apply updates, and troubleshoot technical issues. Integration: Coordinate with developers and IT teams to integrate CRM with other enterprise systems. Documentation: Maintain system documentation and contribute to CRM best practices. Skills In-depth knowledge of Microsoft Dynamics 365 CRM, especially in configuration and customization. Experience developing workflows, dashboards, forms, and business rules. Familiarity with CRM integrations and data migration processes. Strong problem-solving and communication skills. Comfortable working in a fast-paced, cross-functional environment. Ability to support users and translate business needs into technical solutions. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in Dynamics 365 CRM implementation and support. Microsoft Dynamics 365 Fundamentals certification is required; Customer Service Functional Consultant Associate certification is preferred. Applicants currently residing in Qatar and holding a valid QID will be given priority. Job ID: 14072511-114VG Seniority level:

Mid-Senior level Employment type:

Full-time Job function:

Consulting, Information Technology, and Sales Industries:

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Mekdam Technical Services is looking for MS Dynamics CRM 365 Technical Specialist (Development & Administration) for a Long-term Opportunity to join our Qatar base Infrastructure company. Please do find the below Job Description and do let us know if you are interested in the below Opportunity.
- Experience in Requirement Collection, Design, Analysis, Implementation and successful execution of Microsoft Dynamics CRM and.NET projects.
- Experience in developing and maintaining an expert knowledge of relevant business processes (Banking Modules, Sales, Service, Marketing and XRM modules.
- Experience in On-Premise & Online Dynamics 365, MS CRM 2016, 2013, 2011 implementations along with integrations and portals developments
- Strong programming skills in C#.net, ASP.net, ADO.net
- Experience in writing SQL Queries, Stored Procedures and Functions.
- Hands on experience in Installation and Administration of Microsoft Dynamics CRM
- Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM
- Experience in installing and deploying CRM Organizations
- Demonstrated proficiency in customizing and creating CRM entities
- Demonstrated proficiency in understanding and implementing business workflows and processes
- Demonstrated proficiency in using the either the CRM SDK or plugin platforms.
- Demonstrated proficiency with Microsoft.NET 3+ development using C#,ASP.NET, Windows Forms and MVC Forms in an n-tier architecture.
- Should have the knowledge of SSIS package and can implement and do support as well.
- Integrate Dynamics CRM solution into other client’s systems like ERP, Intranet, etc.
- Database design and development (Microsoft SQL Server)
- Experience with Web Services, WCF and WebAPI.
- Experience with source control management systems and continuous integration/deployment environments
- Internally motivated, able to work proficiently both independently and in a team environment
- Proven communication skills with both internal team members and external business stakeholders
- Strong initiative to find ways to improve solutions, systems, and processes.

**Job Types**: Full-time, Contract

Ability to commute/relocate:

- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (required)

**1-** **Techno Functional CRM Consultant (Microsoft Dynamics 365)**

The Dynamics 365 CRM Techno-Functional Consultant position combines the roles of implementation specialist and

functional consultant in one. He/She will work closely with key stakeholders to understand the business requirements

and technical environment to achieve optimal solution.

technology to deliver solutions to THE ORGANIZATION Business users.

implementation projects including requirements definition, design, configuration, customization, testing, integration,

analytics and reporting, and support.
- Analyze and understand THE ORGANIZATION business processes, objectives, and challenges and then help implement solutions to

address these.
- Conduct functional workshops with THE ORGANIZATION stakeholders, and design appropriate solutions.

users.
- Ensure the implementation of best practices based on Microsoft Dynamics 365 standards and supported

configuration/ customizations.
- Maximize usage of Dynamics 365 CRM OOB features and provide technical design or develop/customize solution

approach for identified gaps.
- Build, configure and maintain Dynamics 365 CRM THE ORGANIZATION Investor Portal components (Security roles, views, forms,

Business rules ).
- Manage Dynamics 365 CRM THE ORGANIZATION Investor Portal Business Processes and Requests engine.
- Configure Dynamics 365 CRM THE ORGANIZATION Investor Portal Process templates, steps, price items and documents.
- Generate reports in Dynamics 365 CRM.
- Manage Dynamics 365 CRM - THE ORGANIZATION Investor Portal plugins, eservice framework and other components.
- Manage Power Apps Investor portal (Web files, attributes, web forms, web pages )
- Manage Dynamics 365 solution deployment and environments.

Design workflow processes using Power Automate.
- Design, maintain and support solution integrations.
- Conducting meetings with stakeholders.
- Gathering requirements and identifying business needs.
- Evaluating technical proposals.
- Providing technical and business support on different THE ORGANIZATION power platform solutions.
- Help to stay up to date with latest technology and best practices.

**Education and Certifications**
- Bachelor’s Degree
- Microsoft Dynamics 365 CRM Certification.
- Microsoft Power Platform Certification (preferred)
- 7 years plus

**Experience /Skills**
- Extensive experience in Microsoft Power Platform - MS PowerApps, Power

Automate, Power BI, Dynamics 365 CRM and Data verse
- Experience in analysis, design, development, testing and implementation of enterprise

scale apps.
- Experience developing different PowerApps solution models (canvas, model driven,

portal) as well as enhancing existing apps.
- Proven end to end implementation experience in Dynamics CRM configuration,

customization, standard or customized workflows, dashboards, forms, views,

integration, plugin development, report development is a must.
- Detailed knowledge and understanding of all areas within Customer Engagement

including Sales, Marketing, Customer Service, Field Services, and Project Service

Automation.
- Good understanding of Dynamics 365 Common Data Service and Common Data

Model including the customizations and development of Business Data Models for

different solutions.
- Knowledge and understanding of.NET framework including extensive experience

writing ASP.NET and C# code (not just limited to plugins/custom workflows).
- Understanding PowerApps formulas and development methods.
- Experience automating business processes with Power Automate.
- Knowledge of Azure DevOps is a plus.
- Ability to create custom connectors for Power Automate.
- Experience with API or rest services integrations.

Good knowledge of Azure Platform (Azure App Service, Enterprise Application).
- Experience in Business Analysis and Process Mapping.
- Experience with end user stories and customer journeys.
- Experience with Agile methodology / Scrum master.
- Excellent Project Management Experience.
- Experience with Process Improvement/Management.
- Must be well versed with documentation best practices.
- Experience in software integrations.
- Excellent Communication skills.
- Must have teamwork spirit.
- Excellent time management skills.
- Extensive experience in Software Development Life Cycle.
- Excellent problem-solving **skills.**

**Salary**: QAR7,000.00 - QAR10,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Nair Systems is currently looking for CRM - Techno Functional Consultant for our Qatar operations with the following terms & conditions.

**Education**:
Professional Certification Degree in Information
Technology domain
Microsoft Dynamics CRM certifications
Skills & Experience:

- Over 5 years Dynamics CRM consultancy experience
- Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
- Knowledge of VeriPark - VeriTouch is desirable
- Experience of providing CRM Demonstrations & Training
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules including functional and security framework
- Microsoft SQL Server understanding
- Ability to create high quality functional documentation and strong requirements gathering skills.
- Experience developing reports, dashboards, forms, workflows in Microsoft Dynamics CRM
- Support the Installation and configuration support of on-premise (preferable)/online Dynamics CRM.
- Strong collaboration and investigative skills and the ability to cross reference information for accuracy
- Strong verbal and written skills, especially around documentation
- Ability to work in a team environment, independently, take direction, and follow instructions.
- Ability to work under pressure, multitask and adapt quickly to changing priorities
- Highly confident with providing support and training to users
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
- Solves complex problems with creative solutions
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Thinks clearly and calmly under pressure
- Places emphasis on client satisfaction
- Business analysis
- Client facing skills
- Banking / Financial Domain knowledge preferred

KEY COMPETENCIES
- Understanding of all D365 CRM modules, entity relationships, forms, notifications, integrations, business unit hierarchy, security framework etc
- Understanding of Microsoft Power Platform
- Excellent presentation and communication skills
- Excellent documentation skills

Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Nair Systems is currently looking for CRM - Techno Functional Consultant for our Qatar operations with the following terms & conditions.

**Education**:
Professional Certification Degree in Information
Technology domain
Microsoft Dynamics CRM certifications
Skills & Experience:

- Over 5 years Dynamics CRM consultancy experience
- Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
- Knowledge of VeriPark - VeriTouch is desirable
- Experience of providing CRM Demonstrations & Training
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules including functional and security framework
- Microsoft SQL Server understanding
- Ability to create high quality functional documentation and strong requirements gathering skills.
- Experience developing reports, dashboards, forms, workflows in Microsoft Dynamics CRM
- Support the Installation and configuration support of on-premise (preferable)/online Dynamics CRM.
- Strong collaboration and investigative skills and the ability to cross reference information for accuracy
- Strong verbal and written skills, especially around documentation
- Ability to work in a team environment, independently, take direction, and follow instructions.
- Ability to work under pressure, multitask and adapt quickly to changing priorities
- Highly confident with providing support and training to users
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
- Solves complex problems with creative solutions
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Thinks clearly and calmly under pressure
- Places emphasis on client satisfaction
- Business analysis
- Client facing skills
- Banking / Financial Domain knowledge preferred

KEY COMPETENCIES
- Understanding of all D365 CRM modules, entity relationships, forms, notifications, integrations, business unit hierarchy, security framework etc
- Understanding of Microsoft Power Platform
- Excellent presentation and communication skills
- Excellent documentation skills

Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Should have a minimum of 3 years experience in a similar position.
- Responsible for management, maintaining and updating multiple digital, online and social channels

OTHER RESPONSIBILITIES
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize cost and enhance schedules.
- Maintaining positive relationships with representatives of UPS, K&N, and DHL shipping companies.
- Monitored and reported on transportation costs and properly filled shipping documents.
- Stock Management of Event Kit and other POS material.

**Job Types**: Full-time, Permanent

Job Purpose The Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption.Key Responsibilities

• Collaborate with business stakeholders to gather and document CRM requirements.
• Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities.
• Translate business needs into detailed functional specifications and solution blueprints.
• Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service).
• Design and implement workflows, Power Automate flows, dashboards, and security roles.
• Customize Dynamics 365 using C# plugins, custom workflows, and business rules.
• Develop JavaScript for form scripting and UI enhancements.
• Create and customize SSRS reports, dashboards, and views.
• Work with Web APIs, Azure services, and integration tools for third-party system connectivity.
• Conduct unit testing and support UAT.
• Participate in solution deployment, post-go-live support, and performance optimization.
• Prepare end-user training materials and deliver workshops.
• Provide ongoing support for CRM users and resolve technical/functional issues.
• Act as a liaison between business stakeholders, vendors, and technical teams.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement).
• Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service.
• Hands-on experience in:
• - Programming: C#, JavaScript, TypeScript (for custom development and form scripting).
• - Customizations: Plugins, workflows, Power Automate, web resources.
• - Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service.
• - Data Migration: KingswaySoft, SSIS, or equivalent ETL tools.
• - Reporting: SSRS, Power BI dashboards.
• Familiarity with Power Platform (PowerApps, Power Automate, Power BI).
• Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps).

Preferred Certifications

• Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate
• Microsoft Certified: Power Platform Functional Consultant Associate
• Microsoft Certified: Azure Fundamentals (AZ-900) – Advantage

Key Competencies

• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Consulting mindset with strong presentation and client interaction skills.

Key Performance Indicators (KPIs)

• Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements.
• User Adoption: Reach 85%+ active user engagement within 3 months post-implementation.
• System Uptime: Maintain CRM system availability at 99.9%.
• Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines.
• Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys.
• Customization Quality: Ensure zero critical defects in customizations post-go-live.

Apply Now

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Job Purpose The Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption. Key Responsibilities

Collaborate with business stakeholders to gather and document CRM requirements. Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities. Translate business needs into detailed functional specifications and solution blueprints. Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service). Design and implement workflows, Power Automate flows, dashboards, and security roles. Customize Dynamics 365 using C# plugins, custom workflows, and business rules. Develop JavaScript for form scripting and UI enhancements. Create and customize SSRS reports, dashboards, and views. Work with Web APIs, Azure services, and integration tools for third-party system connectivity. Conduct unit testing and support UAT. Participate in solution deployment, post-go-live support, and performance optimization. Prepare end-user training materials and deliver workshops. Provide ongoing support for CRM users and resolve technical/functional issues. Act as a liaison between business stakeholders, vendors, and technical teams. Qualifications & Skills

Bachelor’s degree in Computer Science, Information Systems, or related field. 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement). Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service. Hands-on experience in: - Programming: C#, JavaScript, TypeScript (for custom development and form scripting). - Customizations: Plugins, workflows, Power Automate, web resources. - Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service. - Data Migration: KingswaySoft, SSIS, or equivalent ETL tools. - Reporting: SSRS, Power BI dashboards. Familiarity with Power Platform (PowerApps, Power Automate, Power BI). Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps). Preferred Certifications

Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Azure Fundamentals (AZ-900) – Advantage Key Competencies

Strong problem-solving and analytical skills. Excellent communication and stakeholder engagement abilities. Ability to manage multiple priorities in a fast-paced environment. Consulting mindset with strong presentation and client interaction skills. Key Performance Indicators (KPIs)

Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements. User Adoption: Reach 85%+ active user engagement within 3 months post-implementation. System Uptime: Maintain CRM system availability at 99.9%. Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines. Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys. Customization Quality: Ensure zero critical defects in customizations post-go-live.

Apply Now

First Name* Last Name* Email* Phone* Phone CV Upload* Scanned files or files with embedded images will not be accepted. Allowed file extensions are .rtf, .doc, .docx, or .pdf Please tick here if you would like to signup to Airswift’s STEM Careers newsletter Not the job you are looking for? Search hundreds more

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New Digital POD

Must Have: Agile, Business Analyst

Additional Skills: Minimum 5 years as a Business Analyst. You will be a key IT team member responsible for gathering business requirements, analyzing, documenting functional and interface specifications, non-functional requirements, preparing test cases, and assisting the business team in user acceptance testing. You will handle first-level queries from the business team, analyze them, and work closely with project teams to ensure the software solution meets business requirements. In this role, you'll leverage your knowledge of requirements gathering and be instrumental in successful IT project implementations.

• Must have hands-on experience in requirements analysis and documentation
• Must have good analytical skills
• Must be able to foster teamwork among team members
• Must have strong communication skills
• Knowledge of Agile methodology

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