9 Crm Development jobs in Qatar

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

Join to apply for the QNB3418 - Associate Customer Relationship Management QNB First (Qatarization) role at QNB Group

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

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Join to apply for the QNB3418 - Associate Customer Relationship Management QNB First (Qatarization) role at QNB Group

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About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

• Shareholder & Financial:
• Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition.
• Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.
• Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.
• Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
• Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
• Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign
• Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.
• Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.
• Provide information about suitable products and services offered by the Group and identify cross selling opportunities.
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
• Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service.
• Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication.
• Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality.
• Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s).
• Maintain QNB First customer service area files, database, records, registers and logs under control.
• Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be
  
  

updated on a regular basis.

• Refer to QNB First Management for any unresolved queries on transactions handled.
• Learning & Knowledge:
• Possess working knowledge of customer relationship management to carry out duties and responsibilities.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
  
  

Education And Experience Requirements

• College Diploma
• OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
• No years of experience required
  
  

Note: you will be required to attach the following:

• Resume/CV
• Passport
• QID
• Education Certificate
• Birth Certificate

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Banking

Referrals increase your chances of interviewing at QNB Group by 2x

Get notified about new Customer Associate jobs in Qatar .

QNB3412 - Associate Customer Services (Qatarization) QNB3331 - Associate Customer Services (Qatarization) QNB3330 - Associate Card Center Customer Service (Qatarization) QNB3336 - Associate Corporate Customer Services (Qatarization) QNB3324 - Senior Officer Customer Services (Qatarization) QNB3407 - Senior Associate Corporate Customer Services (Qatarization) QNB3254 - Associate Card Center Customer Service (Qatarization) Senior Associate Customer Support Call Center (Qatarization) QNB3279 - Senior Associate Customer Support Call Center (Qatarization) QNB3337 - Senior Associate Corporate Customer Services (Qatarization) QNB3400 - Senior Associate Customer Services (Qatarization) QNB3417 - Senior Associate Corporate Customer Services (Qatarization) QNB3349 - Associate Operation Support Center (Qatarization) QNB3377 - Associate Documentary Collections (Qatarization) QNB3410 - Senior Associate - Institutional and Corporate Relationship Management Customer Delivery Engineering Technical Leader F-15QA / AH-64 Customer Training Specialist

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

• Shareholder & Financial:
• Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition.
• Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.
• Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.
• Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
• Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
• Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign
• Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.
• Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.
• Provide information about suitable products and services offered by the Group and identify cross selling opportunities.
• Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
• Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service.
• Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication.
• Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality.
• Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s).
• Maintain QNB First customer service area files, database, records, registers and logs under control.
• Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be
  
  

updated on a regular basis.

• Refer to QNB First Management for any unresolved queries on transactions handled.
• Learning & Knowledge:
• Possess working knowledge of customer relationship management to carry out duties and responsibilities.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
  
  

Education And Experience Requirements

• College Diploma
• OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
• No years of experience required
  
  

Note: you will be required to attach the following:

• Resume/CV
• Passport
• QID
• Education Certificate
• Birth Certificate

QNB3412 - Associate Customer Services (Qatarization) QNB3330 - Associate Card Center Customer Service (Qatarization) QNB3331 - Associate Customer Services (Qatarization) #J-18808-Ljbffr

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

Shareholder & Financial: Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition. Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes. Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio. Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies. Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service. Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication. Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be

updated on a regular basis.

Refer to QNB First Management for any unresolved queries on transactions handled. Learning & Knowledge: Possess working knowledge of customer relationship management to carry out duties and responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.

Education And Experience Requirements

College Diploma OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience required

Note: you will be required to attach the following:

Resume/CV Passport QID Education Certificate Birth Certificate

QNB3412 - Associate Customer Services (Qatarization)

QNB3330 - Associate Card Center Customer Service (Qatarization)

QNB3331 - Associate Customer Services (Qatarization) #J-18808-Ljbffr

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

Join to apply for the

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

role at

QNB Group QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

3 days ago Be among the first 25 applicants Join to apply for the

QNB3418 - Associate Customer Relationship Management QNB First (Qatarization)

role at

QNB Group Get AI-powered advice on this job and more exclusive features. About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.

Essential Duties & Responsibilities By Dimensions

Shareholder & Financial: Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition. Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes. Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio. Implements KPI’s and best practices for Associate, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies. Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service. Work with the Customer Relationship Managers to solve problems that might arise from complaints and difficulties in customer communication. Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Provide authorization requests and downloads as necessary to ensure smooth running of the daily work and to be

updated on a regular basis.

Refer to QNB First Management for any unresolved queries on transactions handled. Learning & Knowledge: Possess working knowledge of customer relationship management to carry out duties and responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.

Education And Experience Requirements

College Diploma OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience required

Note: you will be required to attach the following:

Resume/CV Passport QID Education Certificate Birth Certificate

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Other Industries Banking Referrals increase your chances of interviewing at QNB Group by 2x Get notified about new Customer Associate jobs in

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QNB3410 - Senior Associate - Institutional and Corporate Relationship Management

Customer Delivery Engineering Technical Leader

F-15QA / AH-64 Customer Training Specialist

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

**Duties & Responsibilities**

Key Job Responsibilities
- Leads team in the development of new products, solutions, and processes.
- Maintains high level of business and technical expertise.
- Create an inspiring team environment with an open communication culture.
- Organizes, plans, and prioritizes the work of Software developers and oversees project resource allocation.
- Establishes realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.
- Strives to improve efficiency and sustainability of processes and product designs, and to reduce inefficiencies and waste.
- Analyzes business and functional requirements & create the solution architecture and system design documents to meet the objectives.
- To execute software development in accordance with processes defined by the Company Control Procedures with guidance from the IT HOD/EPMO/CTO.
- Improves testing frameworks and test infrastructure & assures high quality of deliverables and services rendered.
- Supports & drives the team on any technical issues and troubleshooting.
- Liaising with team members, management, and clients to ensure projects are completed to standard.
- Keeping up-to-date with industry trends and developments.
- Mentors and supports team members in their continuous growth and career development.
- Ensures to develop systems and tools by producing clean, efficient code that is easy to maintain and change.
- Find creative ways to develop products that can be marketed and sold as company’s own unique product to as many clients as possible.
- Manages both in-house and remote Software Developers to deliver projects on time with high quality.
- Monitors team performance and report on metrics & KPIs.
- Recognize high performance and reward accomplishments.
- Reports progress and status of the Software development projects.
- Perform Pre-Sale activities on behalf of IT department as required.

**Desired Skills & Experience**

**Qualifications**:

- Bachelor’s degree in Computer Sciences, Information Technology, Engineering or equivalent
- Having minimum experience of 5 years in Software Development and at least +1 year experience as a Software Development Team Lead

**Skill sets which are a must have for this role**:

- Proficiency in C# ASP.NET MVC,.NET Core, Entity Framework (Code First), RESTful Web API, HTML5, CSS3 & jQuery
- High experience SQL Database, Stored Procedures & Microsoft SQL Server
- Experience in Angular framework
- Experience in debugging, performance profiling and optimization
- Experience in IIS Web Applications deployment
- Experience in Git Source Control
- Attention to detail to deliver error free & clean code
- Experience with Visual Studio
- Ability to lead and engage with both.NET Full-Stack web developers, mobile app developers (Android/iOS/Flutter) and Quality Assurance engineers
- Experience with the full software development cycle
- Experience in Agile methodology including Kanban (experience at SCRUM Master position preferred)
- Excellent analytical, problem solving, organizing and communication skills
- Curious and continuously seeking to learn new skills and techniques that can improve the efficiency and effectiveness of the department

**Job Types**: Full-time, Permanent

Application Question(s):

- Are you locally available in Qatar?

**Experience**:

- Software Developer: 5 years (required)
- SWD Team Leading: 1 year (required)

Position Name: - Software development and support engineers

Project Duration: - 6 Months

Experience: - 3 years

Education: - MSC Degree in IT

Duty: - 10hrs / 6 Days

Location: - Doha

Roles & Responsibility:
- Take an active role in software development by using Java technologies and / or advanced latest technologies.
- Being involved in software development life cycle by designing, documenting, coding, Integration, tuning, and testing based on customer needs.
- Understanding Siemens Portfolio solutions and to assist in configuration engineering to meet customer

requirements within contract costs or development budgets, timescales, and appropriate quality standards.
- Provide customer support by answering tickets, failure reports, problem solving etc.
- Provide training to customers as required.
- Good general technical engineering skills, and a desire for learning new technologies across GSW

portfolio and beyond.
- Assist sales activities in promoting Cybersecurity offering, MDM and GC.
- Coordinate with HQ cybersecurity experts to handle CS topics
- Deliver presentations and participate in events to promote cybersecurity and GSW software offering

Assist Presales activities to manage tenders response till successful submission

Qualifications And Skills - Digital And Solid!
- 2+ years of experience in working with SQLs.
- 3+ years of experience in handling with APIs, Web Service, Java Script, Messaging Framework,

Workflow Engine etc.
- 2+ years of experience in preparing technical documentation (Requirement, High
- & Low-level design document)
- 3+ years of Experience in Mobile Development
- MSC Degree in IT
- Certified in Agile methodology,

Knowledge on one or more of the following:

- Expert in configuring and using Jira and other support ticketing systems
- Knowledge about OT and IT Cybersecurity concepts, standards, and the assessment offering from PTI
- Expert in Object Oriented Analysis and Design, Object Oriented Programming, generics, annotations,

multi-threading, JDBC API, experienced with Eclipse IDE development environment.

Knowledge/experience in an ORM framework (such as Hibernate) for persistence management.
- J2EE/Java/JSP/Servlet/GWT/AJAX Application Development.
- Presenter (MVP) with GWT, Model View and Controller (MVC) utilizing a framework (Spring/Struts/JSF)
- Knowledge PL/SQL, working knowledge on PostgreSQL and Apache Cassandra, Mongo DB etc.
- Project experience in Javascript is a big plus. Working knowledge of DOM, XML, JSON, Javascript,

AJAX. Willingness to learn Javascript, use & customize open-source plugins required.

Any experience in Javascript libraries/frameworks is a bonus (Jquery, Sencha ExtJS, etc)
- Knowledge of Message Bus Technology, RabbitMQ, ActiveMQ
- Knowledge on MQTT, AMQP (Protocols).
- Experience in using a source control system - Ant/Maven/Grade build engineering

Writing custom scripts (batch/shell) to automate build/deployment activities
- working knowledge of both Waterfall and AGILE software development lifecycle approaches

**Job Types**: Full-time, Contract
Contract length: 6 months

Qatar
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 273056BR

**City**
- Doha

**Job Type**
- Full Time

**Your role**
- Are you passionate about designing, building and deploying robust automation frameworks, that serve digital products and services. Do you want to play a key role in transforming our firm into a more agile organization based on DevOps principles?-
- integrate QA Automation into the build and deploy pipelines supporting a drive towards CI/CD using Jenkins/Gitlab
- strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GitLab, Maven, Jenkins, Sonar
- evaluate and Implement new software test automation tools and tooling standards
- extensive experience in Developing, Executing and Maintaining Test Plan, Test Strategy, Test Scenarios and Test Cases and Reporting system

**Your team**
- You’ll be working in our delivery team in Qatar. You’ll be working together with global IT team to provide robust and reliable IT services and solutions to help our clients to manage their assets and investments.

**Your expertise**
- university degree in computer science, information systems or related field of study with around 5 years of experience in overall SDET and development experience
- strong technical experience of working with APIs testing using Java, Postman, Karate, SoapUI or any other proficient tool
- have developed end to end automation frameworks with dynamic test data, reusable utilities, database test and detailed reporting for web-services.
- proficient in the execution of different forms of testing like functional testing, component test, integration testing for APIs, acceptance testing and performance testing
- good understanding of OOPS concepts and strong programming skills in Java, proficient in JUnit or TestNG framework to & for addition test assertions in any of the tools
- expertise in multiple authorization mechanisms utilized for accessing API, Kafka
- ability to interpret XML Schema definitions in case of SOAP APIs, swagger definition or any high-level design and metadata information pertaining to REST API
- experience in test strategies, methodologies such as BDD/TDD and Agile

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Software Development Engineer in Test (Java Backend) | UBS - Experienced professionals - job boards

**Sales - 60%**
- Establish, build and develop a healthy sales funnel
- Understanding of business requirements and provide solutions with Odoo ERP
- Attend customer calls, meet them, and provide them with the most appealing quotes
- Support Technical teams in preparing customer quotations and proposals based on customer requirements and site surveys, and in closing the deals
- Bill customers for completed works and follow up money collection.
- Manage sales through face to face, telephone calls, live conversations, partnerships agreement with key market players (design consultants, contractors, etc.)

**Marketing - 20%**
- Develop Zmakan Sales and Marketing Strategies and Plans
- Develop Zmakan Services Portfolio and profile
- Set products and services list prices and applicable discounts, including sales periods
- Manage, update, and maintain content of Zmakan website and social media pages

**Administrative - 20%**
- Ensure adherence to company values, regulations, and policies
- Day-to-day team coordination and performance optimization
- Update, and maintain an ERP platform
- Weekly, monthly, and quarterly reports

Application Question(s):

- Do you have a valid Qatar Driving License?

**Experience**:

- Sales: 2 years (required)