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Lead Dynamics 365 CRM & Power Platform Developer

Location: Doha | Type: Full-time

We are looking for an experienced Lead Dynamics 365 CRM & Power Platform Developer to design, develop, and deliver enterprise-grade solutions. The role involves leading technical delivery, mentoring developers, and working closely with business stakeholders to implement scalable and innovative solutions.

Key Responsibilities

• Lead solution design and development on Dynamics 365 CE/CRM & Power Platform.
• Build and customize Power Apps (Canvas & Model-Driven), Power Automate flows, Power Pages, Dataverse, and integrations.
• Develop plugins, workflows, web resources, and PCF controls.
• Collaborate with stakeholders to translate business needs into solutions.
• Oversee DevOps, solution lifecycle, and ensure best practices.
• Mentor and guide junior developers.

Requirements

• 5+ years of experience with Dynamics 365 CE/CRM & Power Platform.
• Strong skills in C#/.NET, JavaScript, Dataverse, Azure integrations.
• Experience with solution architecture, ALM, and CI/CD pipelines.
• Excellent communication and leadership skills.
• Microsoft certifications (PL-400/PL-600) preferred.

Why Join Us

• Work on impactful digital transformation projects.
• Competitive salary and benefits.
• Growth opportunities with the latest Microsoft technologies.

Job Type: Full-time

We are seeking a skilled Lead Dynamics Developer with at least 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in developing, customizing, and maintaining Microsoft Dynamics solutions. You will play a crucial role in designing and implementing solutions that meet business needs and enhance our CRM and ERP systems.

Key Responsibilities:

• Development & Customization: Design, develop, and deploy customizations and enhancements for Microsoft Dynamics 365 (CRM/ERP) solutions, including workflows, plugins, and web resources.
• Integration: Implement and manage integrations between Dynamics 365 and other systems, ensuring seamless data flow and process automation.
• Configuration: Configure and maintain Dynamics 365 environments, including entities, forms, views, dashboards, and reports.
• Troubleshooting & Support: Provide ongoing support and troubleshooting for Dynamics 365 applications, resolving issues and ensuring optimal system performance.
• Requirements Gathering: Work closely with stakeholders to gather and analyze business requirements, translating them into functional specifications and technical solutions.
• Documentation: Create and maintain comprehensive documentation for customizations, integrations, and configurations, including user guides and technical specifications.
• Best Practices: Stay updated with the latest Dynamics 365 features and best practices, ensuring that the solutions are built using industry standards and leveraging new functionalities.
• Collaboration: Collaborate with cross-functional teams, including business analysts, project managers, and end-users, to ensure successful project delivery and user satisfaction.

Qualifications:

• Experience: Minimum of 4 years of hands-on experience with Microsoft Dynamics 365 (CRM and/or ERP) development and customization.
• Technical Skills: Proficiency in Dynamics 365 customization, including JavaScript, C#, .NET, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI) is a plus.
• Integration Knowledge: Experience with integration tools and technologies, such as Azure Logic Apps, Microsoft Flow, or third-party middleware.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Certifications: Microsoft Dynamics 365 certifications (e.g., MB-200, MB-300, MB-400) are preferred but not required.

Preferred Qualifications:

• Industry Experience: Experience in specific industries relevant to our business, such as finance, healthcare, or manufacturing.
• Project Management: Familiarity with Agile/Scrum methodologies and project management tools.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment

Job Type: Full-time

• Update, validate, and maintain accurate client records in the CRM system, ensuring data integrity and compliance.
• Serve as the main point of contact for clients, maintaining strong professional relationships.
• Regularly visit clients to strengthen relationships, understand their needs, and provide ongoing support.
• Ensure timely communication with clients regarding services, renewals, and feedback.
• Generate CRM reports and insights to support management in business decisions.
• Work closely with sales, marketing, and operations teams to ensure customer satisfaction.
• Gather client feedback during visits and share insights to enhance services and client retention.

Qualifications

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.
• 2–4 years of experience in CRM, client relationship management, or customer service.
• Strong knowledge of CRM systems (Salesforce, Zoho, Microsoft Dynamics, HubSpot, or equivalent).
• Excellent communication and interpersonal skills in Hindi & English (preferred).
• Strong organizational, problem-solving, and follow-up skills.
• Proficiency in MS Office and CRM reporting tools.
• Valid Qatar Driving License is mandatory.
• Willingness to travel frequently within Qatar for client visits.

Job Types: Full-time, Contract

Pay: Up to QAR4,500.00 per month

Language:

• Do you speak hindi and english (Preferred)

License/Certification:

• Do you have qatar driving licence (Preferred)